"Failed to download a required file"

Technical Support
Post Limit:
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Click OK for the launcher to optimize, after initializing I get: "Failed to download a required file."

It is not blocked by firewall and internet connection is working.
I have uninstalled, deleted all files and reinstalled.
Installed, used repair tool to try and fix files, etc.
Installed via offline (discs) and online clients.

There is no file when I follow this path: Can you post your latest AgentError.log? This should be located in /Users/Shared/Battle.net/Agent/Agent.1544 and the format should be AgentErrors-YYYY/MM/DD-[Random Numbers].log .

DxDiag:

------------------
System Information
------------------
Time of this report: 2/10/2013, 18:05:55
Machine name: GENERALMARS-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)
Language: English (Regional Setting: English)
System Manufacturer: To Be Filled By O.E.M.
System Model: To Be Filled By O.E.M.
BIOS: BIOS Date: 01/17/13 12:08:38 Ver: 04.06.05
Processor: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz (8 CPUs), ~3.5GHz
Memory: 16384MB RAM
Available OS Memory: 16266MB RAM
Page File: 2685MB used, 29846MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: The file aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: AMD Radeon HD 7800 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6819)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6819&SUBSYS_042C1043&REV_00
Display Memory: 1706 MB
Dedicated Memory: 2021 MB
Shared Memory: 3781 MB
Current Mode: 1360 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: STD HDMI TV
Monitor Id: STD00C7
Native Mode: 1360 x 768(p) (60.015Hz)
Output Type: HDMI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1191 (English)
Driver Version: 12.100.17.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 2/2/2013 16:00:38, 1150328 bytes
WHQL Logo'd: No
WHQL Date Stamp: None
Device Identifier: {D7B71EE2-2B59-11CF-5477-2624BEC2C535}
Vendor ID: 0x1002
Device ID: 0x6819
SubSys ID: 0x042C1043
Revision ID: 0x0000
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: 1 - STD HDMI TV (AMD High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: AtihdW76.sys
Driver Version: 7.12.0000.7714 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 1/15/2013 05:11:26, 96768 bytes
Other Files:
Driver Provider: Advanced Micro Devices
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0899&SUBSYS_18491898&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6559 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 1/31/2012 06:14:04, 4739304 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microphone (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6559 (English)
Driver Attributes: Final Retail
Date and Size: 1/31/2012 06:14:04, 4739304 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52F
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52F
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52F
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC531
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC531
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC531
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC531
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x1E26
| Matching Device ID: usb\root_hub20
| Service: usbhub
| Driver: usbhub.sys, 3/24/2011 22:29:26, 343040 bytes
| Driver: usbd.sys, 3/24/2011 22:28:59, 7936 bytes
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: usb\class_09
| | Service: usbhub
| | Driver: usbhub.sys, 3/24/2011 22:29:26, 343040 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC52B
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 11/20/2010 22:23:47, 33280 bytes
| Driver: kbdclass.sys, 7/13/2009 20:48:04, 50768 bytes
|
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC531
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 11/20/2010 22:23:47, 33280 bytes
| Driver: kbdclass.sys, 7/13/2009 20:48:04, 50768 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 7/13/2009 18:19:57, 105472 bytes
| Driver: kbdclass.sys, 7/13/2009 20:48:04, 50768 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC52B
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 7/13/2009 19:00:20, 31232 bytes
| Driver: mouclass.sys, 7/13/2009 20:48:27, 49216 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC52F
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 7/13/2009 19:00:20, 31232 bytes
| Driver: mouclass.sys, 7/13/2009 20:48:27, 49216 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC531
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 7/13/2009 19:00:20, 31232 bytes
| Driver: mouclass.sys, 7/13/2009 20:48:27, 49216 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 11/20/2010 22:23:47, 63360 bytes
| Driver: sermouse.sys, 7/13/2009 19:00:20, 26624 bytes
| Driver: mouclass.sys, 7/13/2009 20:48:27, 49216 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 74.2 GB
Total Space: 114.5 GB
File System: NTFS
Model: ATA Samsung SSD 840 SCSI Disk Device

Drive: E:
Free Space: 0.1 GB
Total Space: 0.1 GB
File System: NTFS
Model: ATA WDC WD6400AAKS-2 SCSI Disk Device

Drive: F:
Free Space: 128.3 GB
Total Space: 610.4 GB
File System: NTFS
Model: ATA WDC WD6400AAKS-2 SCSI Disk Device

Drive: D:
Model: ATAPI iHOS104 SCSI CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 22:23:47, 147456 bytes

--------------
System Devices
--------------
Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 8 - 1E1E
Device ID: PCI\VEN_8086&DEV_1E1E&SUBSYS_1E1E1849&REV_C4\3&11583659&0&E7
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 22:23:47, 184704 bytes

Name: Xeon(R) processor E3-1200 v2/3rd Gen Core processor DRAM Controller - 0150
Device ID: PCI\VEN_8086&DEV_0150&SUBSYS_01501849&REV_09\3&11583659&0&00
Driver: n/a

Name: Intel(R) Z77 Express Chipset LPC Controller - 1E44
Device ID: PCI\VEN_8086&DEV_1E44&SUBSYS_1E441849&REV_04\3&11583659&0&F8
Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/13/2009 20:48:27, 15424 bytes

Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 6 - 1E1A
Device ID: PCI\VEN_8086&DEV_1E1A&SUBSYS_1E1A1849&REV_C4\3&11583659&0&E5
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 22:23:47, 184704 bytes

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1B21&DEV_1080&SUBSYS_10801849&REV_03\4&C7A4F95&0&00E5
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 22:23:47, 184704 bytes

Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_1E3A&SUBSYS_1E3A1849&REV_04\3&11583659&0&B0
Driver: C:\Windows\system32\DRIVERS\HECIx64.sys, 8.01.0000.1263 (English), 7/2/2012 10:16:02, 62784 bytes

Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 5 - 1E18
Device ID: PCI\VEN_8086&DEV_1E18&SUBSYS_1E181849&REV_C4\3&11583659&0&E4
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 22:23:47, 184704 bytes

Name: ASMedia XHCI Controller
Device ID: PCI\VEN_1B21&DEV_1042&SUBSYS_10421849&REV_00\4&37A73C8A&0&00E7
Driver: n/a

Name: Intel(R) USB 3.0 eXtensible Host Controller
Device ID: PCI\VEN_8086&DEV_1E31&SUBSYS_1E311849&REV_04\3&11583659&0&A0
Driver: C:\Windows\system32\DRIVERS\iusb3xhc.sys, 1.00.0004.0220 (English), 2/26/2012 14:01:00, 788760 bytes

Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 4 - 1E16
Device ID: PCI\VEN_8086&DEV_1E16&SUBSYS_1E161849&REV_C4\3&11583659&0&E3
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 22:23:47, 184704 bytes

Name: Asmedia 106x SATA Controller
Device ID: PCI\VEN_1B21&DEV_0612&SUBSYS_06121849&REV_01\4&33B94F4C&0&00E3
Driver: C:\Windows\system32\DRIVERS\asahci64.sys, 1.03.0001.0000 (English), 9/21/2011 17:56:24, 49760 bytes
Driver: C:\Windows\system32\ahcipp64.dll, 1.00.0000.0001 (English), 7/8/2011 21:29:04, 48736 bytes

Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
Device ID: PCI\VEN_8086&DEV_1E2D&SUBSYS_1E2D1849&REV_04\3&11583659&0&D0
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.17586 (English), 3/24/2011 22:29:04, 52736 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (English), 3/24/2011 22:29:14, 325120 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (English), 3/24/2011 22:29:26, 343040 bytes

Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10
Device ID: PCI\VEN_8086&DEV_1E10&SUBSYS_1E101849&REV_C4\3&11583659&0&E0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 22:23:47, 184704 bytes

Name: Broadcom NetLink (TM) Gigabit Ethernet
Device ID: PCI\VEN_14E4&DEV_16B1&SUBSYS_96B11849&REV_10\4&2B8260C3&0&00E4
Driver: n/a

Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26
Device ID: PCI\VEN_8086&DEV_1E26&SUBSYS_1E261849&REV_04\3&11583659&0&E8
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.17586 (English), 3/24/2011 22:29:04, 52736 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (English), 3/24/2011 22:29:14, 325120 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (English), 3/24/2011 22:29:26, 343040 bytes

Name: Intel(R) 7 Series/C216 Chipset Family SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_1E02&SUBSYS_1E021849&REV_04\3&11583659&0&FA
Driver: C:\Windows\system32\DRIVERS\iaStorA.sys, 11.06.0000.1030 (English), 9/1/2012 18:01:56, 647736 bytes
Driver: C:\Windows\system32\DRIVERS\iaStorF.sys, 11.06.0000.1030 (English), 9/1/2012 18:01:56, 28216 bytes

Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_AAB0&SUBSYS_AAB01043&REV_00\4&15001D53&0&0108
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 22:23:47, 122368 bytes

Name: Intel(R) 7 Series/C216 Chipset Family SMBus Host Controller - 1E22
Device ID: PCI\VEN_8086&DEV_1E22&SUBSYS_1E221849&REV_04\3&11583659&0&FB
Driver: n/a

Name: Intel(R) HD Graphics 4000
Device ID: PCI\VEN_8086&DEV_0162&SUBSYS_01621849&REV_09\3&11583659&0&10
Driver: C:\Windows\system32\DRIVERS\igdkmd64.sys, 9.17.0010.2932 (English), 12/14/2012 02:42:22, 5353888 bytes
Driver: C:\Windows\system32\igdumd64.dll, 9.17.0010.2932 (English), 12/14/2012 02:42:34, 12615680 bytes
Driver: C:\Windows\system32\igd10umd64.dll, 9.17.0010.2932 (English), 12/14/2012 02:42:26, 12858368 bytes
Driver: C:\Windows\system32\igfxcmrt64.dll, 2.04.0000.1019 (English), 12/14/2012 02:42:20, 518656 bytes
Driver: C:\Windows\system32\igfx11cmrt64.dll, 2.04.0000.1019 (English), 12/14/2012 02:42:26, 483840 bytes
Driver: C:\Windows\system32\igfxcmjit64.dll, 2.04.0000.1019 (English), 12/14/2012 02:42:12, 3511296 bytes
Driver: C:\Windows\system32\IccLibDll_x64.dll, 9/17/2012 03:23:44, 94208 bytes
Driver: C:\Windows\system32\igcodeckrng700.bin, 12/14/2012 02:42:24, 754652 bytes
Driver: C:\Windows\system32\igvpkrng700.bin, 12/14/2012 02:42:24, 598384 bytes
Driver: C:\Windows\SysWow64\igcodeckrng700.bin, 12/14/2012 02:42:24, 754652 bytes
Driver: C:\Windows\SysWow64\igvpkrng700.bin, 12/14/2012 02:42:24, 598384 bytes
Driver: C:\Windows\system32\igdde64.dll, 12/14/2012 02:42:24, 80384 bytes
Driver: C:\Windows\SysWow64\igdde32.dll, 12/14/2012 02:42:30, 64512 bytes
Driver: C:\Windows\system32\iglhxs64.vp, 12/14/2012 02:42:20, 17102 bytes
Driver: C:\Windows\system32\iglhxo64.vp, 9/17/2012 03:24:18, 59425 bytes
Driver: C:\Windows\system32\iglhxc64.vp, 9/17/2012 03:24:18, 59230 bytes
Driver: C:\Windows\system32\iglhxg64.vp, 9/17/2012 03:24:18, 59398 bytes
Driver: C:\Windows\system32\iglhxo64_dev.vp, 9/17/2012 03:24:18, 58109 bytes
Driver: C:\Windows\system32\iglhxc64_dev.vp, 9/17/2012 03:24:18, 59104 bytes
Driver: C:\Windows\system32\iglhxg64_dev.vp, 9/17/2012 03:24:18, 58796 bytes
Driver: C:\Windows\system32\iglhxa64.vp, 9/17/2012 03:24:18, 1074 bytes
Driver: C:\Windows\system32\iglhxa64.cpa, 9/17/2012 03:24:18, 1981696 bytes
Driver: C:\Windows\system32\iglhcp64.dll, 3.00.0001.0016 (English), 9/17/2012 03:24:16, 216064 bytes
Driver: C:\Windows\system32\iglhsip64.dll, 3.00.0000.0012 (English), 9/17/2012 03:24:18, 524800 bytes
Driver: C:\Windows\SysWow64\igdumd32.dll, 9.17.0010.2932 (English), 12/14/2012 02:42:24, 11049472 bytes
Driver: C:\Windows\SysWow64\igfxdv32.dll, 8.15.0010.2932 (English), 12/14/2012 02:42:30, 330752 bytes
Driver: C:\Windows\SysWow64\igd10umd32.dll, 9.17.0010.2932 (English), 12/14/2012 02:42:30, 11174912 bytes
Driver: C:\Windows\SysWow64\iglhcp32.dll, 3.00.0001.0015 (English), 9/17/2012 03:24:16, 180224 bytes
Driver: C:\Windows\SysWow64\iglhsip32.dll, 3.00.0000.0012 (English), 9/17/2012 03:24:18, 519680 bytes
Driver: C:\Windows\SysWow64\IntelCpHeciSvc.exe, 1.00.0001.0014 (English), 12/14/2012 02:42:10, 277616 bytes
Driver: C:\Windows\SysWow64\igfxcmrt32.dll, 2.04.0000.1019 (English), 12/14/2012 02:42:28, 640512 bytes
Driver: C:\Windows\SysWow64\igfx11cmrt32.dll, 2.04.0000.1019 (English), 12/14/2012 02:42:24, 459264 bytes
Driver: C:\Windows\SysWow64\igfxcmjit32.dll, 2.04.0000.1019 (English), 12/14/2012 02:42:28, 3121152 bytes
Driver: C:\Windows\system32\difx64.exe, 1.04.0002.0000 (English), 12/14/2012 02:42:22, 185968 bytes
Driver: C:\Windows\system32\hccutils.dll, 8.15.0010.2932 (English), 12/14/2012 02:42:30, 110592 bytes
Driver: C:\Windows\system32\igfxsrvc.dll, 8.15.0010.2932 (English), 12/14/2012 02:42:30, 64000 bytes
Driver: C:\Windows\system32\igfxsrvc.exe, 8.15.0010.2932 (English), 12/14/2012 02:42:28, 512112 bytes
Driver: C:\Windows\system32\igfxpph.dll, 8.15.0010.2932 (English), 12/14/2012 02:42:34, 384512 bytes
Driver: C:\Windows\system32\igfxcpl.cpl, 8.15.0010.2932 (English), 12/14/2012 02:42:16, 126976 bytes
Driver: C:\Windows\system32\igfxdev.dll, 8.15.0010.2932 (English), 12/14/2012 02:42:16, 442880 bytes
Driver: C:\Windows\system32\igfxdo.dll, 8.15.0010.2932 (English), 12/14/2012 02:42:24, 142336 bytes
Driver: C:\Windows\system32\igfxtray.exe, 8.15.0010.2932 (English), 12/14/2012 02:42:14, 172144 bytes
Driver: C:\Windows\system32\hkcmd.exe, 8.15.0010.2932 (English), 12/14/2012 02:42:10, 399984 bytes
Driver: C:\Windows\system32\igfxress.dll, 8.15.0010.2932 (English), 12/14/2012 02:42:26, 9007616 bytes
Driver: C:\Windows\system32\igfxpers.exe, 8.15.0010.2932 (English), 12/14/2012 02:42:14, 441968 bytes
Driver: C:\Windows\system32\igfxTMM.dll, 8.15.0010.2932 (English), 12/14/2012 02:42:14, 410112 bytes
Driver: C:\Windows\system32\gfxSrvc.dll, 8.15.0010.2932 (English), 12/14/2012 02:42:12, 175104 bytes
Driver: C:\Windows\system32\GfxUI.exe, 8.15.0010.2932 (English), 12/14/2012 02:42:12, 5906032 bytes
Driver: C:\Windows\system32\GfxUI.exe.config, 12/14/2012 02:42:28, 268 bytes
Driver: C:\Windows\system32\IGFXDEVLib.dll, 1.00.0000.0000 (Invariant Language), 12/14/2012 02:42:36, 9728 bytes
Driver: C:\Windows\system32\igfxext.exe, 8.15.0010.2932 (English), 12/14/2012 02:42:28, 255088 bytes
Driver: C:\Windows\system32\igfxexps.dll, 8.15.0010.2932 (English), 12/14/2012 02:42:30, 28672 bytes
Driver: C:\Windows\SysWow64\igfxexps32.dll, 8.15.0010.2932 (English), 12/14/2012 02:42:22, 25088 bytes
Driver: C:\Windows\system32\igfxrara.lrc, 8.15.0010.2932 (English), 12/14/2012 02:42:30, 435712 bytes
Driver: C:\Windows\system32\igfxrchs.lrc, 8.15.0010.2932 (English), 12/14/2012 02:42:26, 428544 bytes
Driver: C:\Windows\system32\igfxrcht.lrc, 8.15.0010.2932 (English), 12/14/2012 02:42:30, 429056 bytes
Driver: C:\Windows\system32\igfxrdan.lrc, 8.15.0010.2932 (English), 12/14/2012 02:42:16, 437248 bytes
Driver: C:\Windows\system32\igfxrdeu.lrc, 8.15.0010.2932 (English), 12/14/2012 02:42:28, 438784 bytes
Driver: C:\Windows\system32\igfxrenu.lrc, 8.15.0010.2932 (English), 12/14/2012 02:42:24, 286208 bytes
Driver: C:\Windows\system32\igfxresn.lrc, 8.15.0010.2932 (English), 12/14/2012 02:42:26, 439808 bytes
Driver: C:\Windows\system32\igfxrfin.lrc, 8.15.0010.2932 (English), 12/14/2012 02:42:20, 438272 bytes
Driver: C:\Windows\system32\igfxrfra.lrc, 8.15.0010.2932 (English), 12/14/2012 02:42:14, 439808 bytes
Driver: C:\Windows\system32\igfxrheb.lrc, 8.15.0010.2932 (English), 12/14/2012 02:42:30, 435712 bytes
Driver: C:\Windows\system32\igfxrhrv.lrc, 8.15.0010.2932 (English), 12/14/2012 02:42:12, 438784 bytes
Driver: C:\Windows\system32\igfxrita.lrc, 8.15.0010.2932 (English), 12/14/2012 02:42:16, 438784 bytes
Driver: C:\Windows\system32\igfxrjpn.lrc, 8.15.0010.2932 (English), 12/14/2012 02:42:20, 432128 bytes
Driver: C:\Windows\system32\igfxrkor.lrc, 8.15.0010.2932 (English), 12/14/2012 02:42:30, 431104 bytes
Driver: C:\Windows\system32\igfxrnld.lrc, 8.15.0010.2932 (English), 12/14/2012 02:42:28, 438784 bytes
Driver: C:\Windows\system32\igfxrnor.lrc, 8.15.0010.2932 (English), 12/14/2012 02:42:36, 437760 bytes
Driver: C:\Windows\system32\igfxrplk.lrc, 8.15.0010.2932 (English), 12/14/2012 02:42:12, 438784 bytes
Driver: C:\Windows\system32\igfxrptb.lrc, 8.15.0010.2932 (English), 12/14/2012 02:42:30, 437760 bytes
Driver: C:\Windows\system32\igfxrptg.lrc, 8.15.0010.2932 (English), 12/14/2012 02:42:24, 438784 bytes
Driver: C:\Windows\system32\igfxrrom.lrc, 8.15.0010.2932 (English), 12/14/2012 02:42:22, 439296 bytes
Driver: C:\Windows\system32\igfxrrus.lrc, 8.15.0010.2932 (English), 12/14/2012 02:42:24, 439296 bytes
Driver: C:\Windows\system32\igfxrsky.lrc, 8.15.0010.2932 (English), 12/14/2012 02:42:12, 438784 bytes
Driver: C:\Windows\system32\igfxrslv.lrc, 8.15.0010.2932 (English), 12/14/2012 02:42:10, 437760 bytes
Driver: C:\Windows\system32\igfxrsve.lrc, 8.15.0010.2932 (English), 12/14/2012 02:42:20, 437760 bytes
Driver: C:\Windows\system32\igfxrtha.lrc, 8.15.0010.2932 (English), 12/14/2012 02:42:30, 437248 bytes
Driver: C:\Windows\system32\igfxrcsy.lrc, 8.15.0010.2932 (English), 12/14/2012 02:42:22, 438272 bytes
Driver: C:\Windows\system32\igfxrell.lrc, 8.15.0010.2932 (English), 12/14/2012 02:42:30, 440320 bytes
Driver: C:\Windows\system32\igfxrhun.lrc, 8.15.0010.2932 (English), 12/14/2012 02:42:16, 438272 bytes
Driver: C:\Windows\system32\igfxrtrk.lrc, 8.15.0010.2932 (English), 12/14/2012 02:42:26, 437760 bytes
Driver: C:\Windows\system32\Gfxres.ar-SA.resources, 12/14/2012 02:42:30, 166124 bytes
Driver: C:\Windows\system32\Gfxres.cs-CZ.resources, 12/14/2012 02:42:12, 142267 bytes
Driver: C:\Windows\system32\Gfxres.da-DK.resources, 12/14/2012 02:42:16, 137132 bytes
Driver: C:\Windows\system32\Gfxres.de-DE.resources, 12/14/2012 02:42:28, 147360 bytes
Driver: C:\Windows\system32\Gfxres.el-GR.resources, 12/14/2012 02:42:30, 209986 bytes
Driver: C:\Windows\system32\Gfxres.es-ES.resources, 12/14/2012 02:42:22, 147269 bytes
Driver: C:\Windows\system32\Gfxres.en-US.resources, 12/14/2012 02:42:30, 132623 bytes
Driver: C:\Windows\system32\Gfxres.fi-FI.resources, 12/14/2012 02:42:22, 141998 bytes
Driver: C:\Windows\system32\Gfxres.fr-FR.resources, 12/14/2012 02:42:36, 145470 bytes
Driver: C:\Windows\system32\Gfxres.he-IL.resources, 12/14/2012 02:42:10, 158986 bytes
Driver: C:\Windows\system32\Gfxres.hr-HR.resources, 12/14/2012 02:42:30, 141038 bytes
Driver: C:\Windows\system32\Gfxres.hu-HU.resources, 12/14/2012 02:42:30, 143916 bytes
Driver: C:\Windows\system32\Gfxres.it-IT.resources, 12/14/2012 02:42:10, 149649 bytes
Driver: C:\Windows\system32\Gfxres.ja-JP.resources, 12/14/2012 02:42:30, 163379 bytes
Driver: C:\Windows\system32\Gfxres.ko-KR.resources, 12/14/2012 02:42:24, 148018 bytes
Driver: C:\Windows\system32\Gfxres.nb-NO.resources, 12/14/2012 02:42:24, 137793 bytes
Driver: C:\Windows\system32\Gfxres.nl-NL.resources, 12/14/2012 02:42:12, 143989 bytes
Driver: C:\Windows\system32\Gfxres.pl-PL.resources, 12/14/2012 02:42:26, 142682 bytes
Driver: C:\Windows\system32\Gfxres.pt-BR.resources, 12/14/2012 02:42:36, 144235 bytes
Driver: C:\Windows\system32\Gfxres.pt-PT.resources, 12/14/2012 02:42:24, 143249 bytes
Driver: C:\Windows\system32\Gfxres.ro-RO.resources, 12/14/2012 02:42:22, 145974 bytes
Driver: C:\Windows\system32\Gfxres.ru-RU.resources, 12/14/2012 02:42:28, 194121 bytes
Driver: C:\Windows\system32\Gfxres.sk-SK.resources, 12/14/2012 02:42:24, 141833 bytes
Driver: C:\Windows\system32\Gfxres.sl-SI.resources, 12/14/2012 02:42:22, 137880 bytes
Driver: C:\Windows\system32\Gfxres.sv-SE.resources, 12/14/2012 02:42:24, 142876 bytes
Driver: C:\Windows\system32\Gfxres.th-TH.resources, 12/14/2012 02:42:12, 223492 bytes
Driver: C:\Windows\system32\Gfxres.tr-TR.resources, 12/14/2012 02:42:30, 144637 bytes
Driver: C:\Windows\system32\Gfxres.zh-CN.resources, 12/14/2012 02:42:30, 124662 bytes
Driver: C:\Windows\system32\Gfxres.zh-TW.resources, 12/14/2012 02:42:12, 126294 bytes
Driver: C:\Windows\system32\ig7icd64.dll, 9.17.0010.2932 (English), 12/14/2012 02:42:22, 11633152 bytes
Driver: C:\Windows\SysWow64\ig7icd32.dll, 9.17.0010.2932 (English), 12/14/2012 02:42:20, 8621056 bytes
Driver: C:\Windows\system32\Intel_OpenCL_ICD64.dll, 1.02.0001.0000 (English), 9/17/2012 03:24:18, 56832 bytes
Driver: C:\Windows\system32\IntelOpenCL64.dll, 1.01.0000.1003 (English), 12/14/2012 02:42:26, 241664 bytes
Driver: C:\Windows\system32\igdbcl64.dll, 9.17.0010.2884 (English), 12/14/2012 02:42:14, 3581440 bytes
Driver: C:\Windows\system32\igdrcl64.dll, 9.17.0010.2932 (English), 12/14/2012 02:42:12, 27664896 bytes
Driver: C:\Windows\system32\igdfcl64.dll, 8.01.0000.2932 (English), 12/14/2012 02:42:20, 27457536 bytes
Driver: C:\Windows\SysWow64\Intel_OpenCL_ICD32.dll, 1.02.0001.0000 (English), 9/17/2012 03:24:18, 56320 bytes
Driver: C:\Windows\SysWow64\IntelOpenCL32.dll, 1.01.0000.1003 (English), 12/14/2012 02:42:36, 196096 bytes
Driver: C:\Windows\SysWow64\igdbcl32.dll, 9.17.0010.2884 (English), 12/14/2012 02:42:12, 2898944 bytes
Driver: C:\Windows\SysWow64\igdrcl32.dll, 9.17.0010.2932 (English), 12/14/2012 02:42:16, 27643904 bytes
Driver: C:\Windows\SysWow64\igdfcl32.dll, 8.01.0000.2932 (English), 12/14/2012 02:42:36, 21850112 bytes
Driver: C:\Windows\system32\igfxCoIn_v2932.dll, 1.02.0030.0000 (English), 12/14/2012 02:42:20, 116224 bytes

Name: AMD Radeon HD 7800 Series
Device ID: PCI\VEN_1002&DEV_6819&SUBSYS_042C1043&REV_00\4&15001D53&0&0008
Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.1295 (English), 2/2/2013 15:58:20, 11612672 bytes
Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0024 (English), 2/2/2013 14:36:28, 53248 bytes
Driver: C:\Windows\system32\DRIVERS\atikmpag.sys, 8.14.0001.6304 (English), 2/2/2013 14:40:10, 576000 bytes
Driver: C:\Windows\system32\atiumd64.dll, 9.14.0010.0960 (English), 2/2/2013 16:00:28, 7038856 bytes
Driver: C:\Windows\system32\atiumd6a.dll, 8.14.0010.0390 (English), 2/2/2013 16:00:30, 5035000 bytes
Driver: C:\Windows\system32\atitmm64.dll, 6.14.0011.0024 (English), 2/2/2013 15:07:42, 120320 bytes
Driver: C:\Windows\system32\atiicdxx.dat, 12/19/2012 11:42:08, 665329 bytes
Driver: C:\Windows\system32\amdpcom64.dll, 8.14.0010.0023 (English), 2/2/2013 16:00:44, 78640 bytes
Driver: C:\Windows\system32\atimpc64.dll, 8.14.0010.0023 (English), 2/2/2013 16:00:44, 78640 bytes
Driver: C:\Windows\system32\atiadlxx.dll, 6.14.0010.1127 (English), 2/2/2013 14:41:02, 629760 bytes
Driver: C:\Windows\system32\atiumd6a.cap, 2/2/2013 15:05:50, 3296864 bytes
Driver: C:\Windows\system32\atimuixx.dll, 6.14.0010.1002 (English), 2/2/2013 15:07:28, 25600 bytes
Driver: C:\Windows\system32\atiapfxx.exe, 6.14.0010.1001 (English), 2/2/2013 15:34:26, 163840 bytes
Driver: C:\Windows\system32\ativvsva.dat, 2/2/2013 15:05:50, 157144 bytes
Driver: C:\Windows\system32\ativvsvl.dat, 2/2/2013 15:05:50, 204952 bytes
Driver: C:\Windows\system32\ativvaxy_cik.dat, 12/19/2012 15:12:24, 230452 bytes
Driver: C:\Windows\system32\ativvaxy_cik_nd.dat, 11/22/2012 10:14:26, 230064 bytes
Driver: C:\Windows\system32\ativce02.dat, 12/14/2012 19:35:14, 73984 bytes
Driver: C:\Windows\system32\atiesrxx.exe, 6.14.0011.1143 (English), 2/2/2013 15:09:08, 240640 bytes
Driver: C:\Windows\system32\atieclxx.exe, 6.14.0011.1143 (English), 2/2/2013 15:09:58, 561152 bytes
Driver: C:\Windows\system32\atiedu64.dll, 6.14.0010.2514 (English), 2/2/2013 15:07:22, 59392 bytes
Driver: C:\Windows\system32\atidemgy.dll, 4.00.4781.27306 (English), 2/2/2013 15:10:14, 442368 bytes
Driver: C:\Windows\system32\atio6axx.dll, 6.14.0010.12171 (English), 2/2/2013 15:38:46, 23581184 bytes
Driver: C:\Windows\system32\aticalrt64.dll, 6.14.0010.1741 (English), 2/2/2013 15:31:52, 51200 bytes
Driver: C:\Windows\system32\aticalcl64.dll, 6.14.0010.1741 (English), 2/2/2013 15:31:44, 44544 bytes
Driver: C:\Windows\system32\aticaldd64.dll, 6.14.0010.1741 (English), 2/2/2013 15:31:32, 16082944 bytes
Driver: C:\Windows\system32\atipblag.dat, 9/12/2011 17:06:16, 3917 bytes
Driver: C:\Windows\system32\atiu9p64.dll, 8.14.0001.6304 (English), 2/2/2013 16:00:40, 113672 bytes
Driver: C:\Windows\system32\atiuxp64.dll, 8.14.0001.6304 (English), 2/2/2013 16:00:42, 139904 bytes
Driver: C:\Windows\system32\atig6pxx.dll, 8.14.0001.6304 (English), 2/2/2013 14:40:36, 17920 bytes
Driver: C:\Windows\system32\atig6txx.dll, 8.14.0001.6304 (English), 2/2/2013 14:40:28, 44032 bytes
Driver: C:\Windows\system32\atibtmon.exe, 2.00.0000.0000 (English), 5/11/2009 16:35:28, 118784 bytes
Driver: C:\Windows\system32\atiapfxx.blb, 2/2/2013 15:35:42, 340256 bytes
Driver: C:\Windows\system32\atidxx64.dll, 8.17.0010.0483 (English), 2/2/2013 16:00:36, 8207424 bytes
Driver: C:\Windows\SysWOW64\atiumdag.dll, 9.14.0010.0960 (English), 2/2/2013 16:00:32, 6035136 bytes
Driver: C:\Windows\SysWOW64\atiumdva.dll, 8.14.0010.0390 (English), 2/2/2013 16:00:34, 4475192 bytes
Driver: C:\Windows\SysWOW64\amdpcom32.dll, 8.14.0010.0023 (English), 2/2/2013 16:00:44, 71912 bytes
Driver: C:\Windows\SysWOW64\atimpc32.dll, 8.14.0010.0023 (English), 2/2/2013 16:00:44, 71912 bytes
Driver: C:\Windows\SysWOW64\atiadlxy.dll, 6.14.0010.1127 (English), 2/2/2013 14:40:50, 425984 bytes
Driver: C:\Windows\SysWOW64\atiumdva.cap, 2/2/2013 14:52:20, 3330608 bytes
Driver: C:\Windows\SysWOW64\ativvsva.dat, 2/2/2013 15:05:50, 157144 bytes
Driver: C:\Windows\SysWOW64\ativvsvl.dat, 2/2/2013 15:05:50, 204952 bytes
Driver: C:\Windows\SysWOW64\ati2edxx.dll, 6.14.0010.2514 (English), 2/2/2013 15:07:16, 43520 bytes
Driver: C:\Windows\SysWOW64\atioglxx.dll, 6.14.0010.12171 (English), 2/2/2013 15:21:00, 19755520 bytes
Driver: C:\Windows\SysWOW64\atidxx32.dll, 8.17.0010.0483 (English), 2/2/2013 16:00:36, 7192856 bytes
Driver: C:\Windows\SysWOW64\aticalrt.dll, 6.14.0010.1741 (English), 2/2/2013 15:31:50, 46080 bytes
Driver: C:\Windows\SysWOW64\aticalcl.dll, 6.14.0010.1741 (English), 2/2/2013 15:31:42, 44032 bytes
Driver: C:\Windows\SysWOW64\aticaldd.dll, 6.14.0010.1741 (English), 2/2/2013 15:27:04, 13703168 bytes
Driver: C:\Windows\SysWOW64\atipblag.dat, 9/12/2011 17:06:16, 3917 bytes
Driver: C:\Windows\SysWOW64\atiu9pag.dll, 8.14.0001.6304 (English), 2/2/2013 16:00:40, 92512 bytes
Driver: C:\Windows\SysWOW64\atiuxpag.dll, 8.14.0001.6304 (English), 2/2/2013 16:00:42, 118792 bytes
Driver: C:\Windows\SysWOW64\atigktxx.dll, 8.14.0001.6304 (English), 2/2/2013 14:40:20, 34816 bytes
Driver: C:\Windows\SysWOW64\atiglpxx.dll, 8.14.0001.6304 (English), 2/2/2013 14:40:32, 14848 bytes
Driver: C:\Windows\SysWOW64\atiapfxx.blb, 2/2/2013 15:35:42, 340256 bytes
Driver: C:\Windows\atiogl.xml, 11/8/2012 23:31:46, 42535 bytes
Driver: C:\Windows\system32\ATIODCLI.exe, 1.00.0000.0001 (English), 6/22/2009 10:34:36, 51200 bytes
Driver: C:\Windows\system32\ATIODE.exe, 1.00.0000.0001 (English), 8/27/2010 13:33:08, 332800 bytes
Driver: C:\Windows\system32\atisamu64.dll, 7.01.0000.0001 (English), 2/2/2013 14:40:00, 74240 bytes
Driver: C:\Windows\system32\amdave64.dll, 4.00.0004.0000 (English), 2/2/2013 14:40:18, 79360 bytes
Driver: C:\Windows\SysWOW64\amdave32.dll, 4.00.0004.0000 (English), 2/2/2013 14:40:12, 78336 bytes
Driver: C:\Windows\SysWOW64\atisamu32.dll, 7.01.0000.0001 (English), 2/2/2013 14:39:54, 71168 bytes
Driver: C:\Windows\system32\atiglpxx.dll, 8.14.0001.6304 (English), 2/2/2013 14:40:32, 14848 bytes
Driver: C:\Windows\system32\aticfx64.dll, 8.17.0010.1191 (English), 2/2/2013 16:00:38, 1150328 bytes
Driver: C:\Windows\SysWOW64\aticfx32.dll, 8.17.0010.1191 (English), 2/2/2013 16:00:38, 968560 bytes
Driver: C:\Windows\system32\coinst_12.10.17.dll, 1.00.0005.0008 (English), 2/2/2013 15:31:58, 77312 bytes

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_1E20&SUBSYS_18981849&REV_04\3&11583659&0&D8
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 22:23:47, 122368 bytes

Name: Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0151
Device ID: PCI\VEN_8086&DEV_0151&SUBSYS_01511849&REV_09\3&11583659&0&08
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 22:23:47, 184704 bytes
I posted in mac, sincerest apologies, can someone move this to PC please?
Can you boot into a Selective Startup, and list the Running Tasks and Services, Mars?

Hit the Windows key + R, and type:
msinfo32
Then hit Enter or Ok.

This will bring up System Information.

Click on the + sign next to Software Environments
Click on Running Tasks
Click on one item on the right side
Click on Edit, and then Select All (Or hit Ctrl-A)
Click on Edit, and the Copy (Or hit Ctrl-C)

Then Paste everything into a reply.

Then click on Services
Click on one item on the right side
Click on Edit, and then Select All (Or hit Ctrl-A)
Click on Edit, and the Copy (Or hit Ctrl-C)

Paste everything into the post, select and highlight everything you just pasted, and hit the "pre" button (It says "Code Blocks" when you hover your mouse over it). That'll make the information much more readable.
________________________________________________
Monday - Friday, 8 am - 5 pm PST
Pelinti
"Cannot access Windows Management Instrumentation software. Windows Management files may be moved or missing."
Can you try running StarCraft II on another User Account in Windows?
________________________________________________
Monday - Friday, 8 am - 5 pm PST
Pelinti
This is the administrator account. There are no other user accounts.
I think I know the issue...the install directory is within the Program Files of the user on my HDD which is secondary to my primary SSD. I need to move the directory out of there to a more neutral location. I'll try it and update.
If that doesn't help, try creating a new User Account, and try StarCraft II on that account.
________________________________________________
Monday - Friday, 8 am - 5 pm PST
Pelinti
It was my fault. I had not used CD but the WinZip batch. Uninstall/reinstall in same directory works and patched fine. Thanks for help.
Mars I have been looking on here for days on how to fix this problem....i've tried all the steps you mentioned above except for the last step you used which you had said it started working now.....would you be able to tell me exactly what you did?
What have you tried so far, Pryce?

Can you list everything I asked for in my earlier post?
________________________________________________
Monday - Friday, 8 am - 5 pm PST
Pelinti
02/12/2013 04:22 PMPosted by Pryce
Mars I have been looking on here for days on how to fix this problem....i've tried all the steps you mentioned above except for the last step you used which you had said it started working now.....would you be able to tell me exactly what you did?


C:\ProgramData\Battle.net\Agent

delete that folder and it should fix it

(have to go to folder options and show hidden, 'programdata' is a hidden folder)
+1 to Gutz's suggestion, fixed my issue instantly
I have the exact same issue with Mac, who can help me?
Gutz's suggestion didn't work for me, nothing has
It does not work for me, deleted agent folder and it still says "failed to download a required file" my friends are having the exact same issue and we played starcraft without a problem just last night.
having the same issue
fixed it agent folfer worked for me +1 to gutz:)
Thanks, Guts!!

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