BLZPTS0000J

Mac Technical Support
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I try running the downloader, but when it asks me to type in the admin password the program crashes before I can type it in. I've tried turning off all firewalls, adjusting security settings to their minimal value, etc. but nothing seems to work. Any suggestions?
Have you tried moving the downloader to another directory (Applications folder) to see if it helps?

Try some steps form this article as well.

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