BLZAPPBTS0000F

Technical Support
Post Limit:
I tried installing HoS from the disk without WoL installed and got the BLZAPPBTS0000F missing files error and assumed it was because WoL wasnt installed. I installed WoL from the disk and ran the launcher, it updated once then the same error popped up. Ive looked around for a solution but cant seem to find any, and yes ive tried the steps given from the support article.
Can you boot into a Selective Startup, and list the Running Tasks and Services?

Hit the Windows key + R, and type:
msinfo32
Then hit Enter or Ok.

This will bring up System Information.

Click on the + sign next to Software Environments
Click on Running Tasks
Click on one item on the right side
Click on Edit, and then Select All (Or hit Ctrl-A)
Click on Edit, and the Copy (Or hit Ctrl-C)

Then Paste everything into a reply.

Then click on Services
Click on one item on the right side
Click on Edit, and then Select All (Or hit Ctrl-A)
Click on Edit, and the Copy (Or hit Ctrl-C)

Paste everything into the post, select and highlight everything you just pasted, and hit the "pre" button (It says "Code Blocks" when you hover your mouse over it). That'll make the information much more readable.
I'm having the exact same problem so I'd like to jump in here -

adobearm.exe c:\program files (x86)\common files\adobe\arm\1.0\adobearm.exe 2976 8 200 1380 3/25/2013 5:31 PM 1.6.5.0 897.47 KB (919,008 bytes) 7/11/2012 3:00 PM
aestsr64.exe Not Available 1884 8 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
applemobiledeviceservice.exe Not Available 2224 8 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
audiodg.exe Not Available 5348 8 Not Available Not Available 3/25/2013 7:44 PM Not Available Not Available Not Available
beats64.exe c:\program files\idt\wdm\beats64.exe 2484 8 200 1380 3/25/2013 5:31 PM 1.0.3.0 37.00 KB (37,888 bytes) 8/12/2011 10:12 PM
belkinservice.exe Not Available 2060 8 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
bkapcs.exe Not Available 2324 8 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
bkbackupscheduler.exe Not Available 2280 8 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
csrss.exe Not Available 700 13 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
csrss.exe Not Available 792 13 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
cvhsvc.exe Not Available 2836 8 Not Available Not Available 3/25/2013 5:32 PM Not Available Not Available Not Available
dllhost.exe Not Available 5224 8 Not Available Not Available 3/25/2013 5:32 PM Not Available Not Available Not Available
dropbox.exe c:\users\professor x\appdata\roaming\dropbox\bin\dropbox.exe 2672 8 200 1380 3/25/2013 5:31 PM 1.6.16.0 27.22 MB (28,539,272 bytes) 1/20/2013 2:29 PM
dwm.exe c:\windows\system32\dwm.exe 1424 13 51200 2097152 3/25/2013 5:31 PM 6.1.7600.16385 117.50 KB (120,320 bytes) 7/13/2009 7:37 PM
explorer.exe c:\windows\explorer.exe 1504 8 200 1380 3/25/2013 5:31 PM 6.1.7601.17567 2.74 MB (2,871,808 bytes) 8/12/2011 10:02 PM
flashutil32_11_6_602_180_activex.exe c:\windows\syswow64\macromed\flash\flashutil32_11_6_602_180_activex.exe 2124 8 200 1380 3/25/2013 5:47 PM 11.6.602.180 690.21 KB (706,776 bytes) 3/13/2013 8:15 AM
gizmo.exe c:\program files (x86)\gizmo\gizmo.exe 2664 8 200 1380 3/25/2013 5:31 PM 2.7.9.0 218.40 KB (223,640 bytes) 1/14/2013 8:17 PM
gservice.exe Not Available 2456 8 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
hpclientservices.exe Not Available 2516 8 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
hpsa_service.exe Not Available 5556 8 Not Available Not Available 3/25/2013 5:34 PM Not Available Not Available Not Available
hpsisvc.exe Not Available 2744 8 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
hpsysdrv.exe c:\program files (x86)\hewlett-packard\hp odometer\hpsysdrv.exe 2600 8 200 1380 3/25/2013 5:31 PM 2.10.0.0 61.30 KB (62,768 bytes) 11/20/2008 12:47 PM
hpwuschd2.exe c:\program files (x86)\hp\hp software update\hpwuschd2.exe 2860 8 200 1380 3/25/2013 5:31 PM 80.1.0.0 53.30 KB (54,576 bytes) 12/8/2008 4:50 PM
ielowutil.exe c:\program files (x86)\internet explorer\ielowutil.exe 3572 6 200 1380 3/25/2013 5:38 PM 9.0.8112.16421 217.50 KB (222,720 bytes) 8/12/2011 9:55 PM
iexplore.exe c:\program files (x86)\internet explorer\iexplore.exe 3356 8 200 1380 3/25/2013 7:44 PM 9.0.8112.16470 739.55 KB (757,296 bytes) 3/13/2013 8:19 AM
iexplore.exe c:\program files (x86)\internet explorer\iexplore.exe 2232 8 200 1380 3/25/2013 7:44 PM 9.0.8112.16470 739.55 KB (757,296 bytes) 3/13/2013 8:19 AM
ipodservice.exe Not Available 4320 8 Not Available Not Available 3/25/2013 5:32 PM Not Available Not Available Not Available
ituneshelper.exe c:\program files (x86)\itunes\ituneshelper.exe 2612 8 200 1380 3/25/2013 5:31 PM 11.0.2.26 148.82 KB (152,392 bytes) 2/20/2013 12:35 PM
jusched.exe c:\program files (x86)\common files\java\java update\jusched.exe 2944 8 200 1380 3/25/2013 5:31 PM 2.1.9.0 246.92 KB (252,848 bytes) 7/3/2012 9:04 AM
lsass.exe Not Available 864 9 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
lsm.exe Not Available 876 8 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
mcagent.exe c:\program files\mcafee.com\agent\mcagent.exe 2876 8 200 1380 3/25/2013 5:31 PM 11.6.476.0 1.46 MB (1,534,504 bytes) 2/8/2013 1:56 PM
mcinsupd.exe Not Available 9240 8 Not Available Not Available 3/25/2013 7:45 PM Not Available Not Available Not Available
mcshield.exe Not Available 3596 8 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
mcsvhost.exe Not Available 2796 8 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
mcupdmgr.exe Not Available 6476 8 Not Available Not Available 3/25/2013 7:44 PM Not Available Not Available Not Available
mdnsresponder.exe Not Available 2392 8 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
mfefire.exe Not Available 3708 8 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
mfevtps.exe Not Available 1080 8 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
mom.exe c:\program files (x86)\ati technologies\ati.ace\core-static\mom.exe 5076 8 200 1380 3/25/2013 5:32 PM 2.0.0.0 292.00 KB (299,008 bytes) 8/23/2010 7:11 PM
msinfo32.exe c:\windows\system32\msinfo32.exe 9716 8 200 1380 3/25/2013 7:45 PM 6.1.7601.17514 370.00 KB (378,880 bytes) 11/20/2010 10:23 PM
nvscpapisvr.exe Not Available 412 8 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
nvtray.exe c:\program files\nvidia corporation\display\nvtray.exe 1584 8 200 1380 3/25/2013 5:31 PM 7.17.13.697 2.34 MB (2,448,744 bytes) 7/24/2012 7:24 PM
nvvsvc.exe Not Available 272 8 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
nvvsvc.exe Not Available 1616 8 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
nvxdsync.exe Not Available 1604 8 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
pdfsvc.exe Not Available 2092 8 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
receivefaxutility.exe Not Available 2712 8 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
rnowsvc.exe Not Available 2616 8 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
rundll32.exe Not Available 1468 8 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
rundll32.exe Not Available 2928 8 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
rundll32.exe Not Available 3152 8 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
sascore64.exe Not Available 1864 8 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
searchfilterhost.exe Not Available 10392 4 Not Available Not Available 3/25/2013 7:44 PM Not Available Not Available Not Available
searchindexer.exe Not Available 4352 8 Not Available Not Available 3/25/2013 5:32 PM Not Available Not Available Not Available
searchprotocolhost.exe Not Available 10880 4 Not Available Not Available 3/25/2013 7:44 PM Not Available Not Available Not Available
services.exe Not Available 844 9 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
sftlist.exe Not Available 3752 8 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
sftvsa.exe Not Available 3448 8 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
smss.exe Not Available 376 11 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
spoolsv.exe Not Available 1748 8 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
stacsv64.exe Not Available 1160 8 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
steam.exe c:\program files (x86)\steam\steam.exe 2624 8 200 1380 3/25/2013 5:31 PM 1.70.46.67 1.56 MB (1,632,680 bytes) 3/16/2011 10:47 AM
steamservice.exe Not Available 5056 8 Not Available Not Available 3/25/2013 5:32 PM Not Available Not Available Not Available
sttray64.exe c:\program files\idt\wdm\sttray64.exe 2536 8 200 1380 3/25/2013 5:31 PM 1.0.6349.0 1.08 MB (1,128,448 bytes) 8/12/2011 10:12 PM
svchost.exe Not Available 988 8 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
svchost.exe Not Available 672 8 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
svchost.exe Not Available 948 8 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
svchost.exe Not Available 1056 8 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
svchost.exe Not Available 1096 8 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
svchost.exe Not Available 1120 8 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
svchost.exe Not Available 1432 8 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
svchost.exe Not Available 1776 8 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
svchost.exe Not Available 2428 8 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
svchost.exe Not Available 3476 8 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
svchost.exe Not Available 3496 8 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
svchost.exe Not Available 4924 8 Not Available Not Available 3/25/2013 5:32 PM Not Available Not Available Not Available
svchost.exe Not Available 5800 8 Not Available Not Available 3/25/2013 5:32 PM Not Available Not Available Not Available
system Not Available 4 8 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
system idle process Not Available 0 0 Not Available Not Available Not Available Not Available Not Available Not Available
taskhost.exe c:\windows\system32\taskhost.exe 1936 8 200 1380 3/25/2013 5:31 PM 6.1.7601.18010 67.00 KB (68,608 bytes) 1/9/2013 6:08 AM
wininit.exe Not Available 760 13 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
winlogon.exe Not Available 852 13 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
wlidsvc.exe Not Available 3544 8 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
wlidsvcm.exe Not Available 3792 8 Not Available Not Available 3/25/2013 5:31 PM Not Available Not Available Not Available
wmiprvse.exe Not Available 1084 8 Not Available Not Available 3/25/2013 7:43 PM Not Available Not Available Not Available
wmiprvse.exe Not Available 11212 8 Not Available Not Available 3/25/2013 7:43 PM Not Available Not Available Not Available
wmpnetwk.exe Not Available 4552 8 Not Available Not Available 3/25/2013 5:32 PM Not Available Not Available Not Available
wudfhost.exe Not Available 5004 8 Not Available Not Available 3/25/2013 5:32 PM Not Available Not Available Not Available
wudfhost.exe Not Available 4284 8 Not Available Not Available 3/25/2013 7:06 PM Not Available Not Available Not Available
ActiveX Installer (AxInstSV) AxInstSV Stopped Manual Share Process c:\windows\system32\svchost.exe -k axinstsvgroup Normal LocalSystem 0
Adaptive Brightness SensrSvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localserviceandnoimpersonation Normal NT AUTHORITY\LocalService 0
Adobe Flash Player Update Service AdobeFlashPlayerUpdateSvc Stopped Manual Own Process c:\windows\syswow64\macromed\flash\flashplayerupdateservice.exe Normal LocalSystem 0
Adobe SwitchBoard SwitchBoard Stopped Manual Own Process "c:\program files (x86)\common files\adobe\switchboard\switchboard.exe" Normal LocalSystem 0
AffinegyService AffinegyService Running Auto Own Process "c:\program files (x86)\belkin\router setup and monitor\belkinservice.exe" Normal LocalSystem 0
Andrea ST Filters Service AESTFilters Running Auto Own Process c:\program files\idt\wdm\aestsr64.exe Normal LocalSystem 0
Apple Mobile Device Apple Mobile Device Running Auto Own Process "c:\program files (x86)\common files\apple\mobile device support\applemobiledeviceservice.exe" Normal LocalSystem 0
Application Experience AeLookupSvc Running Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal localSystem 0
Application Identity AppIDSvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localserviceandnoimpersonation Normal NT Authority\LocalService 0
Application Information Appinfo Running Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Application Layer Gateway Service ALG Stopped Manual Own Process c:\windows\system32\alg.exe Normal NT AUTHORITY\LocalService 0
Application Virtualization Client sftlist Running Auto Own Process "c:\program files (x86)\microsoft application virtualization client\sftlist.exe" Normal LocalSystem 0
Application Virtualization Service Agent sftvsa Running Manual Own Process "c:\program files (x86)\microsoft application virtualization client\sftvsa.exe" Normal LocalSystem 0
ASP.NET State Service aspnet_state Stopped Manual Own Process c:\windows\microsoft.net\framework64\v4.0.30319\aspnet_state.exe Normal NT AUTHORITY\NetworkService 0
Audio Service STacSV Running Auto Own Process c:\program files\idt\wdm\stacsv64.exe Normal LocalSystem 0
Background Intelligent Transfer Service BITS Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Base Filtering Engine BFE Running Auto Share Process c:\windows\system32\svchost.exe -k localservicenonetwork Normal NT AUTHORITY\LocalService 0
Belkin Local Backup Service Belkin Local Backup Service Running Auto Own Process "c:\program files\belkin\belkin usb print and storage center\bkbackupscheduler.exe" /service Normal LocalSystem 0
Belkin Network USB Helper Belkin Network USB Helper Running Auto Own Process "c:\program files\belkin\belkin usb print and storage center\bkapcs.exe" /service Normal LocalSystem 0
BitLocker Drive Encryption Service BDESVC Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal localSystem 0
Block Level Backup Engine Service wbengine Stopped Manual Own Process "c:\windows\system32\wbengine.exe" Normal localSystem 0
Bluetooth Support Service bthserv Stopped Manual Share Process c:\windows\system32\svchost.exe -k bthsvcs Normal NT AUTHORITY\LocalService 0
Bonjour Service Bonjour Service Running Auto Own Process "c:\program files\bonjour\mdnsresponder.exe" Normal LocalSystem 0
Certificate Propagation CertPropSvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Client Virtualization Handler cvhsvc Running Auto Own Process "c:\program files (x86)\common files\microsoft shared\virtualization handler\cvhsvc.exe" Normal LocalSystem 0
CNG Key Isolation KeyIso Running Manual Share Process c:\windows\system32\lsass.exe Normal LocalSystem 0
COM+ Event System EventSystem Running Auto Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0
COM+ System Application COMSysApp Stopped Manual Own Process c:\windows\system32\dllhost.exe /processid:{02d4b3f1-fd88-11d1-960d-00805fc79235} Normal LocalSystem 0
Computer Browser Browser Running Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Credential Manager VaultSvc Stopped Manual Share Process c:\windows\system32\lsass.exe Normal LocalSystem 0
Cryptographic Services CryptSvc Running Auto Share Process c:\windows\system32\svchost.exe -k networkservice Normal NT Authority\NetworkService 0
DCOM Server Process Launcher DcomLaunch Running Auto Share Process c:\windows\system32\svchost.exe -k dcomlaunch Normal LocalSystem 0
Desktop Window Manager Session Manager UxSms Running Auto Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal localSystem 0
DHCP Client Dhcp Running Auto Share Process c:\windows\system32\svchost.exe -k localservicenetworkrestricted Normal NT Authority\LocalService 0
Diagnostic Policy Service DPS Running Auto Share Process c:\windows\system32\svchost.exe -k localservicenonetwork Normal NT AUTHORITY\LocalService 0
Diagnostic Service Host WdiServiceHost Running Manual Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0
Diagnostic System Host WdiSystemHost Stopped Manual Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
Disk Defragmenter defragsvc Stopped Manual Own Process c:\windows\system32\svchost.exe -k defragsvc Normal localSystem 0
Distributed Link Tracking Client TrkWks Running Auto Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
Distributed Transaction Coordinator MSDTC Stopped Manual Own Process c:\windows\system32\msdtc.exe Normal NT AUTHORITY\NetworkService 0
DNS Client Dnscache Running Auto Share Process c:\windows\system32\svchost.exe -k networkservice Normal NT AUTHORITY\NetworkService 0
Encrypting File System (EFS) EFS Stopped Manual Share Process c:\windows\system32\lsass.exe Normal LocalSystem 0
Extensible Authentication Protocol EapHost Running Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal localSystem 0
Fax Fax Stopped Manual Own Process c:\windows\system32\fxssvc.exe Normal NT AUTHORITY\NetworkService 0
Function Discovery Provider Host fdPHost Running Manual Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0
Function Discovery Resource Publication FDResPub Running Auto Share Process c:\windows\system32\svchost.exe -k localserviceandnoimpersonation Normal NT AUTHORITY\LocalService 0
GamesAppService GamesAppService Stopped Manual Own Process "c:\program files (x86)\wildtangent games\app\gamesappservice.exe" Normal LocalSystem 0
Gizmo Central Gizmo Central Running Auto Own Process c:\program files (x86)\gizmo\gservice.exe Normal LocalSystem 0
Google Update Service (gupdate) gupdate Stopped Auto Own Process "c:\program files (x86)\google\update\googleupdate.exe" /svc Normal LocalSystem 0
Google Update Service (gupdatem) gupdatem Stopped Manual Own Process "c:\program files (x86)\google\update\googleupdate.exe" /medsvc Normal LocalSystem 0
Group Policy Client gpsvc Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Health Key and Certificate Management hkmsvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal localSystem 0
HomeGroup Provider HomeGroupProvider Running Manual Share Process c:\windows\system32\svchost.exe -k localservicenetworkrestricted Normal NT AUTHORITY\LocalService 0
HP Client Services HPClientSvc Running Auto Own Process "c:\program files\hewlett-packard\hp client services\hpclientservices.exe" Ignore LocalSystem 0
HP LaserJet Professional M1210 MFP Series Receive Fax Service HPM1210RcvFaxSrvc Running Auto Own Process c:\program files\hp\hp laserjet m1210 mfp series\receivefaxutility.exe Normal LocalSystem 0
HP SI Service HPSIService Running Auto Own Process c:\windows\system32\hpsisvc.exe Normal LocalSystem 0
HP Software Framework Service hpqwmiex Stopped Manual Own Process "c:\program files (x86)\hewlett-packard\shared\hpqwmiex.exe" Normal LocalSystem 0
HP Support Assistant Service HP Support Assistant Service Running Auto Own Process "c:\program files (x86)\hewlett-packard\hp support framework\hpsa_service.exe" Normal LocalSystem 0
Human Interface Device Access hidserv Running Manual Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
IKE and AuthIP IPsec Keying Modules IKEEXT Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Interactive Services Detection UI0Detect Stopped Manual Own Process c:\windows\system32\ui0detect.exe Normal LocalSystem 0
Internet Connection Sharing (ICS) SharedAccess Stopped Disabled Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
IP Helper iphlpsvc Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
iPod Service iPod Service Running Manual Own Process "c:\program files\ipod\bin\ipodservice.exe" Normal LocalSystem 0
IPsec Policy Agent PolicyAgent Running Manual Share Process c:\windows\system32\svchost.exe -k networkservicenetworkrestricted Normal NT Authority\NetworkService 0
KtmRm for Distributed Transaction Coordinator KtmRm Stopped Manual Share Process c:\windows\system32\svchost.exe -k networkserviceandnoimpersonation Normal NT AUTHORITY\NetworkService 0
Link-Layer Topology Discovery Mapper lltdsvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0
McAfee Firewall Core Service mfefire Running Auto Own Process "c:\program files\common files\mcafee\systemcore\\mfefire.exe" Normal LocalSystem 0
McAfee McShield McShield Running Auto Own Process "c:\program files\common files\mcafee\systemcore\\mcshield.exe" Normal LocalSystem 0
McAfee Network Agent McNASvc Running Auto Share Process "c:\program files\common files\mcafee\mcsvchost\mcsvhost.exe" /mccoresvc Normal LocalSystem 0
McAfee Personal Firewall Service McMPFSvc Running Auto Share Process "c:\program files\common files\mcafee\mcsvchost\mcsvhost.exe" /mccoresvc Normal LocalSystem 0
McAfee Proxy Service McProxy Running Auto Share Process "c:\program files\common files\mcafee\mcsvchost\mcsvhost.exe" /mccoresvc Normal LocalSystem 0
McAfee Scanner McODS Stopped Manual Own Process "c:\program files\mcafee\virusscan\mcods.exe" Normal LocalSystem 0
McAfee Services mcmscsvc Running Auto Share Process "c:\program files\common files\mcafee\mcsvchost\mcsvhost.exe" /mccoresvc Normal LocalSystem 0
McAfee SiteAdvisor Service McAfee SiteAdvisor Service Running Auto Share Process "c:\program files\common files\mcafee\mcsvchost\mcsvhost.exe" /mccoresvc Normal LocalSystem 0
McAfee Validation Trust Protection Service mfevtp Running Auto Own Process "c:\windows\system32\mfevtps.exe" Normal LocalSystem 0
McAfee VirusScan Announcer McNaiAnn Running Auto Share Process "c:\program files\common files\mcafee\mcsvchost\mcsvhost.exe" /mccoresvc Normal LocalSystem 0
Media Center Extender Service Mcx2Svc Stopped Disabled Share Process c:\windows\system32\svchost.exe -k localserviceandnoimpersonation Normal NT Authority\LocalService 0
Microsoft .NET Framework NGEN v2.0.50727_X64 clr_optimization_v2.0.50727_64 Stopped Disabled Own Process c:\windows\microsoft.net\framework64\v2.0.50727\mscorsvw.exe Ignore LocalSystem 0
Microsoft .NET Framework NGEN v2.0.50727_X86 clr_optimization_v2.0.50727_32 Stopped Disabled Own Process c:\windows\microsoft.net\framework\v2.0.50727\mscorsvw.exe Ignore LocalSystem 0
Microsoft .NET Framework NGEN v4.0.30319_X64 clr_optimization_v4.0.30319_64 Stopped Auto Own Process c:\windows\microsoft.net\framework64\v4.0.30319\mscorsvw.exe Ignore LocalSystem 0
Microsoft .NET Framework NGEN v4.0.30319_X86 clr_optimization_v4.0.30319_32 Stopped Auto Own Process c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe Ignore LocalSystem 0
Microsoft iSCSI Initiator Service MSiSCSI Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Microsoft Software Shadow Copy Provider swprv Stopped Manual Own Process c:\windows\system32\svchost.exe -k swprv Normal LocalSystem 0
Multimedia Class Scheduler MMCSS Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Net.Msmq Listener Adapter NetMsmqActivator Stopped Disabled Share Process "c:\windows\microsoft.net\framework64\v4.0.30319\smsvchost.exe" -netmsmqactivator Normal NT AUTHORITY\NetworkService 0
Net.Pipe Listener Adapter NetPipeActivator Stopped Disabled Share Process c:\windows\microsoft.net\framework64\v4.0.30319\smsvchost.exe Normal NT AUTHORITY\LocalService 0
Net.Tcp Listener Adapter NetTcpActivator Stopped Disabled Share Process c:\windows\microsoft.net\framework64\v4.0.30319\smsvchost.exe Normal NT AUTHORITY\LocalService 0
Net.Tcp Port Sharing Service NetTcpPortSharing Stopped Disabled Share Process c:\windows\microsoft.net\framework64\v4.0.30319\smsvchost.exe Normal NT AUTHORITY\LocalService 0
Netlogon Netlogon Stopped Manual Share Process c:\windows\system32\lsass.exe Normal LocalSystem 0
Network Access Protection Agent napagent Stopped Manual Share Process c:\windows\system32\svchost.exe -k networkservice Normal NT AUTHORITY\NetworkService 0
Network Connections Netman Running Manual Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
Network List Service netprofm Running Manual Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0
Network Location Awareness NlaSvc Running Auto Share Process c:\windows\system32\svchost.exe -k networkservice Normal NT AUTHORITY\NetworkService 0
Network Store Interface Service nsi Running Auto Share Process c:\windows\system32\svchost.exe -k localservice Normal NT Authority\LocalService 0
NVIDIA Display Driver Service nvsvc Running Auto Own Process c:\windows\system32\nvvsvc.exe Ignore LocalSystem 0
NVIDIA Stereoscopic 3D Driver Service Stereo Service Running Auto Own Process c:\program files (x86)\nvidia corporation\3d vision\nvscpapisvr.exe Normal LocalSystem 0
NVIDIA Update Service Daemon nvUpdatusService Stopped Auto Own Process c:\program files (x86)\nvidia corporation\nvidia update core\daemonu.exe Normal .\UpdatusUser 0
Office Source Engine ose Stopped Manual Own Process "c:\program files (x86)\common files\microsoft shared\source engine\ose.exe" Normal LocalSystem 0
Office Software Protection Platform osppsvc Stopped Manual Own Process "c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\osppsvc.exe" Normal NT AUTHORITY\NetworkService 0
Parental Controls WPCSvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservicenetworkrestricted Normal NT Authority\LocalService 0
PDF Document Manager pdfcDispatcher Running Auto Own Process c:\program files (x86)\pdf complete\pdfsvc.exe /startedbyscm:66b66708-40e2be4d-pdfcservice Normal LocalSystem 0
Peer Name Resolution Protocol PNRPsvc Running Manual Share Process c:\windows\system32\svchost.exe -k localservicepeernet Normal NT AUTHORITY\LocalService 0
Peer Networking Grouping p2psvc Running Manual Share Process c:\windows\system32\svchost.exe -k localservicepeernet Normal NT AUTHORITY\LocalService 0
Peer Networking Identity Manager p2pimsvc Running Manual Share Process c:\windows\system32\svchost.exe -k localservicepeernet Normal NT AUTHORITY\LocalService 0
Performance Counter DLL Host PerfHost Stopped Manual Own Process c:\windows\syswow64\perfhost.exe Normal NT AUTHORITY\LocalService 0
Performance Logs & Alerts pla Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservicenonetwork Normal NT AUTHORITY\LocalService 0
Plug and Play PlugPlay Running Auto Share Process c:\windows\system32\svchost.exe -k dcomlaunch Normal LocalSystem 0
PnP-X IP Bus Enumerator IPBusEnum Stopped Manual Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
PNRP Machine Name Publication Service PNRPAutoReg Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservicepeernet Normal NT AUTHORITY\LocalService 0
Portable Device Enumerator Service WPDBusEnum Running Manual Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
Power Power Running Auto Share Process c:\windows\system32\svchost.exe -k dcomlaunch Normal LocalSystem 0
Print Spooler Spooler Running Auto Own Process c:\windows\system32\spoolsv.exe Normal LocalSystem 0
Problem Reports and Solutions Control Panel Support wercplsupport Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal localSystem 0
Program Compatibility Assistant Service PcaSvc Running Auto Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
Protected Storage ProtectedStorage Stopped Manual Share Process c:\windows\system32\lsass.exe Normal LocalSystem 0
Quality Windows Audio Video Experience QWAVE Stopped Manual Share Process c:\windows\system32\svchost.exe -k localserviceandnoimpersonation Normal NT AUTHORITY\LocalService 0
Remote Access Auto Connection Manager RasAuto Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal localSystem 0
Remote Access Connection Manager RasMan Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal localSystem 0
Remote Desktop Configuration SessionEnv Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal localSystem 0
Remote Desktop Services TermService Stopped Manual Share Process c:\windows\system32\svchost.exe -k networkservice Normal NT Authority\NetworkService 0
Remote Procedure Call (RPC) RpcSs Running Auto Share Process c:\windows\system32\svchost.exe -k rpcss Normal NT AUTHORITY\NetworkService 0
Remote Procedure Call (RPC) Locator RpcLocator Stopped Manual Own Process c:\windows\system32\locator.exe Normal NT AUTHORITY\NetworkService 0
Remote Registry RemoteRegistry Stopped Manual Share Process c:\windows\system32\svchost.exe -k regsvc Normal NT AUTHORITY\LocalService 0
Routing and Remote Access RemoteAccess Stopped Disabled Share Process c:\windows\system32\svchost.exe -k netsvcs Normal localSystem 0
RoxioNow Service RoxioNow Service Running Auto Own Process c:\program files (x86)\roxio\roxionow player\rnowsvc.exe Normal LocalSystem 0
RPC Endpoint Mapper RpcEptMapper Running Auto Share Process c:\windows\system32\svchost.exe -k rpcss Normal NT AUTHORITY\NetworkService 0
SAS Core Service !SASCORE Running Auto Own Process "c:\program files\superantispyware\sascore64.exe" Normal LocalSystem 0
Secondary Logon seclogon Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Secure Socket Tunneling Protocol Service SstpSvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservice Normal NT Authority\LocalService 0
Security Accounts Manager SamSs Running Auto Share Process c:\windows\system32\lsass.exe Normal LocalSystem 0
Security Center wscsvc Running Auto Share Process c:\windows\system32\svchost.exe -k localservicenetworkrestricted Normal NT AUTHORITY\LocalService 0
Server LanmanServer Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Shell Hardware Detection ShellHWDetection Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Ignore LocalSystem 0
Smart Card SCardSvr Stopped Manual Share Process c:\windows\system32\svchost.exe -k localserviceandnoimpersonation Normal NT AUTHORITY\LocalService 0
Smart Card Removal Policy SCPolicySvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
SNMP Trap SNMPTRAP Stopped Manual Own Process c:\windows\system32\snmptrap.exe Normal NT AUTHORITY\LocalService 0
Software Protection sppsvc Stopped Auto Own Process c:\windows\system32\sppsvc.exe Normal NT AUTHORITY\NetworkService 0
SPP Notification Service sppuinotify Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0
SSDP Discovery SSDPSRV Running Manual Share Process c:\windows\system32\svchost.exe -k localserviceandnoimpersonation Normal NT AUTHORITY\LocalService 0
Steam Client Service Steam Client Service Running Manual Own Process c:\program files (x86)\common files\steam\steamservice.exe /runasservice Normal LocalSystem 0
Superfetch SysMain Running Auto Own Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Ignore LocalSystem 0
System Event Notification Service SENS Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Tablet PC Input Service TabletInputService Stopped Manual Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
Task Scheduler Schedule Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
TCP/IP NetBIOS Helper lmhosts Running Auto Share Process c:\windows\system32\svchost.exe -k localservicenetworkrestricted Normal NT AUTHORITY\LocalService 0
Telephony TapiSrv Stopped Manual Share Process c:\windows\system32\svchost.exe -k networkservice Normal NT AUTHORITY\NetworkService 0
Themes Themes Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Thread Ordering Server THREADORDER Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0
TPM Base Services TBS Stopped Manual Share Process c:\windows\system32\svchost.exe -k localserviceandnoimpersonation Normal NT AUTHORITY\LocalService 0
UPnP Device Host upnphost Running Manual Share Process c:\windows\system32\svchost.exe -k localserviceandnoimpersonation Normal NT AUTHORITY\LocalService 0
User Profile Service ProfSvc Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Virtual Disk vds Stopped Manual Own Process c:\windows\system32\vds.exe Normal LocalSystem 0
Volume Shadow Copy VSS Stopped Manual Own Process c:\windows\system32\vssvc.exe Normal LocalSystem 0
WebClient WebClient Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0
Windows Activation Technologies Service WatAdminSvc Stopped Manual Own Process c:\windows\system32\wat\watadminsvc.exe Normal LocalSystem 0
Windows Audio AudioSrv Running Auto Share Process c:\windows\system32\svchost.exe -k localservicenetworkrestricted Normal NT AUTHORITY\LocalService 0
Windows Audio Endpoint Builder AudioEndpointBuilder Running Auto Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
Windows Backup SDRSVC Stopped Manual Own Process c:\windows\system32\svchost.exe -k sdrsvc Normal localSystem 0
Windows Biometric Service WbioSrvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k wbiosvcgroup Normal LocalSystem 0
Windows CardSpace idsvc Stopped Manual Share Process "c:\windows\microsoft.net\framework64\v3.0\windows communication foundation\infocard.exe" Normal LocalSystem 0
Windows Color System WcsPlugInService Stopped Manual Share Process c:\windows\system32\svchost.exe -k wcssvc Normal NT AUTHORITY\LocalService 0
Windows Connect Now - Config Registrar wcncsvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localserviceandnoimpersonation Normal NT AUTHORITY\LocalService 0
Windows Defender WinDefend Stopped Manual Share Process c:\windows\system32\svchost.exe -k secsvcs Normal LocalSystem 0
Windows Driver Foundation - User-mode Driver Framework wudfsvc Running Auto Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
Windows Error Reporting Service WerSvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k wersvcgroup Ignore localSystem 0
Windows Event Collector Wecsvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k networkservice Normal NT AUTHORITY\NetworkService 0
Windows Event Log eventlog Running Auto Share Process c:\windows\system32\svchost.exe -k localservicenetworkrestricted Normal NT AUTHORITY\LocalService 0
Windows Firewall MpsSvc Running Auto Share Process c:\windows\system32\svchost.exe -k localservicenonetwork Normal NT Authority\LocalService 0
Windows Font Cache Service FontCache Running Auto Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0
Windows Image Acquisition (WIA) stisvc Running Auto Own Process c:\windows\system32\svchost.exe -k imgsvc Normal NT Authority\LocalService 0
Windows Installer msiserver Stopped Manual Own Process c:\windows\system32\msiexec.exe /v Normal LocalSystem 0
Windows Live ID Sign-in Assistant wlidsvc Running Auto Own Process "c:\program files\common files\microsoft shared\windows live\wlidsvc.exe" Normal LocalSystem 0
Windows Live Mesh remote connections service wlcrasvc Stopped Disabled Own Process "c:\program files\windows live\mesh\wlcrasvc.exe" Normal LocalSystem 0
Windows Management Instrumentation Winmgmt Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Ignore localSystem 0
Windows Media Center Receiver Service ehRecvr Stopped Manual Own Process c:\windows\ehome\ehrecvr.exe Ignore NT AUTHORITY\networkService 0
Windows Media Center Scheduler Service ehSched Stopped Manual Own Process c:\windows\ehome\ehsched.exe Ignore NT AUTHORITY\networkService 0
Windows Media Player Network Sharing Service WMPNetworkSvc Running Auto Own Process "c:\program files\windows media player\wmpnetwk.exe" Normal NT AUTHORITY\NetworkService 0
Windows Modules Installer TrustedInstaller Stopped Manual Own Process c:\windows\servicing\trustedinstaller.exe Normal localSystem 0
Windows Presentation Foundation Font Cache 3.0.0.0 FontCache3.0.0.0 Stopped Manual Own Process c:\windows\microsoft.net\framework64\v3.0\wpf\presentationfontcache.exe Normal NT Authority\LocalService 0
Windows Remote Management (WS-Management) WinRM Stopped Manual Share Process c:\windows\system32\svchost.exe -k networkservice Normal NT AUTHORITY\NetworkService 0
Windows Search WSearch Running Auto Own Process c:\windows\system32\searchindexer.exe /embedding Normal LocalSystem 0
Windows Time W32Time Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0
Windows Update wuauserv Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
WinHTTP Web Proxy Auto-Discovery Service WinHttpAutoProxySvc Running Manual Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0
Wired AutoConfig dot3svc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal localSystem 0
WLAN AutoConfig Wlansvc Running Auto Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
WMI Performance Adapter wmiApSrv Stopped Manual Own Process c:\windows\system32\wbem\wmiapsrv.exe Normal localSystem 0
Workstation LanmanWorkstation Running Auto Share Process c:\windows\system32\svchost.exe -k networkservice Normal NT AUTHORITY\NetworkService 0
WWAN AutoConfig WwanSvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservicenonetwork Normal NT Authority\LocalService 0
What happens for me is, I installed WoL from disc and everything seemed to go fine. I double clicked on the desktop icon and the patch program started. I got a pop up asking if I want to allow access. I clicked yes. Then I got the error message. I ran as an administrator and got the error message once the patch update tried to run. I tried disabling McAfee and the firewall. I have Windows 7.
I would try temporarily uninstalling McAfee with their removal tool.
It's working! I followed McAfee's removal instructions, deleting through the control panel and then running their removal tool. The desktop WoL still gave me the same error message so I deleted WoL and downloaded the program from the website. It installed and I'm playing.

Here's the thing - the download apparently included the up to date patches, so the program hasn't tried to install new patches which is where the error messages came in. I also don't have any anti-virus software now. If I reinstall McAfee and the game tries to get a new patch, will it crash again? I've now installed Heart of Swarm.
I think McAfee should behave again once you've reinstalled it. I just think some old installations of antivirus programs can get overwhelmed with all of the potential threats they have to filter, and erroneously prevent some programs from changing anything else.
Thanks for your help. I'll re-install McAfee and see what happens.
running windows 8 here, went into programdata and deleted 3 folders Blizzard, battle.net, and one other, then downloaded the client launcher from the website, its installing now :)
Suggestion made by Markus solved the same problem.

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