Resource stalls after 2.0.4

Technical Support
My computer specs:

i7 processor
Radeon HD 5850
8 GB RAM
Windows 7

Since this patch I have been getting an insane amount of resource stalls which is causing my game to stutter(not sure how to describe, it's not lag per say but more like every thing is choppy). I have tried a lot of things to fix this but nothing has worked. Changing my game settings from extreme to low does not change it one bit.

Things I have tried:
Changing game settings.
Starting cpu with no background apps.
2 different internet connections
Wired and wireless access
Reinstalling the game
Updating drivers

So what else is next to try? I never use to have any lag and now the game is pretty much unplayable. I have seen up to 217 resource stalls in the last minute.

Edit: fix spelling
Soldat, can you boot into a Selective Startup, and list the Running Tasks and Services?

Hit the Windows key + R, and type:
msinfo32
Then hit Enter or Ok.

This will bring up System Information.

Click on the + sign next to Software Environments
Click on Running Tasks
Click on one item on the right side
Click on Edit, and then Select All (Or hit Ctrl-A)
Click on Edit, and the Copy (Or hit Ctrl-C)

Then Paste everything into a reply.

Then click on Services
Click on one item on the right side
Click on Edit, and then Select All (Or hit Ctrl-A)
Click on Edit, and the Copy (Or hit Ctrl-C)

Paste everything into the post, select and highlight everything you just pasted, and hit the "pre" button (It says "Code Blocks" when you hover your mouse over it). That'll make the information much more readable.
________________________________________________
Monday - Friday, 8 am - 5 pm PST
Pelinti
atieclxx.exe Not Available 3036 8 Not Available Not Available 3/13/2013 3:21 AM Not Available Not Available Not Available
atiesrxx.exe Not Available 1104 8 Not Available Not Available 3/13/2013 3:21 AM Not Available Not Available Not Available
avgchsva.exe Not Available 516 8 Not Available Not Available 3/13/2013 3:20 AM Not Available Not Available Not Available
avgcsrva.exe Not Available 596 8 Not Available Not Available 3/13/2013 3:20 AM Not Available Not Available Not Available
avgrsa.exe Not Available 536 8 Not Available Not Available 3/13/2013 3:20 AM Not Available Not Available Not Available
ccc.exe c:\program files (x86)\ati technologies\ati.ace\core-static\ccc.exe 3668 8 200 1380 3/13/2013 5:19 AM 3.5.0.0 292.00 KB (299,008 bytes) 4/9/2012 4:13 PM
csrss.exe Not Available 380 13 Not Available Not Available 3/13/2013 3:20 AM Not Available Not Available Not Available
csrss.exe Not Available 460 13 Not Available Not Available 3/13/2013 3:20 AM Not Available Not Available Not Available
dllhost.exe Not Available 4208 8 Not Available Not Available 3/13/2013 5:19 AM Not Available Not Available Not Available
dwm.exe c:\windows\system32\dwm.exe 3392 13 51200 2097152 3/13/2013 5:19 AM 6.1.7600.16385 117.50 KB (120,320 bytes) 7/13/2009 7:37 PM
explorer.exe c:\windows\explorer.exe 4084 8 200 1380 3/13/2013 5:19 AM 6.1.7600.16768 2.74 MB (2,870,272 bytes) 4/28/2011 11:50 AM
firefox.exe c:\program files (x86)\mozilla firefox\firefox.exe 4844 8 200 1380 3/13/2013 11:59 AM 19.0.2.4814 895.90 KB (917,400 bytes) 2/5/2013 7:20 PM
labagentservice.exe Not Available 2028 8 Not Available Not Available 3/13/2013 3:21 AM Not Available Not Available Not Available
labnetworkagentservice.exe Not Available 1540 8 Not Available Not Available 3/13/2013 3:21 AM Not Available Not Available Not Available
lsass.exe Not Available 640 9 Not Available Not Available 3/13/2013 3:20 AM Not Available Not Available Not Available
lsm.exe Not Available 648 8 Not Available Not Available 3/13/2013 3:20 AM Not Available Not Available Not Available
mmc.exe Not Available 4460 8 Not Available Not Available 3/13/2013 12:19 PM Not Available Not Available Not Available
mom.exe c:\program files (x86)\ati technologies\ati.ace\core-static\mom.exe 2600 8 200 1380 3/13/2013 5:19 AM 2.0.0.0 292.00 KB (299,008 bytes) 1/25/2012 1:32 PM
msinfo32.exe c:\windows\system32\msinfo32.exe 4784 8 200 1380 3/13/2013 12:50 PM 6.1.7600.16385 370.00 KB (378,880 bytes) 7/13/2009 7:31 PM
plugin-container.exe c:\program files (x86)\mozilla firefox\plugin-container.exe 3316 8 200 1380 3/13/2013 11:59 AM 19.0.2.4814 16.90 KB (17,304 bytes) 2/5/2013 7:20 PM
pnkbstra.exe Not Available 1764 8 Not Available Not Available 3/13/2013 3:21 AM Not Available Not Available Not Available
searchindexer.exe Not Available 2876 8 Not Available Not Available 3/13/2013 3:23 AM Not Available Not Available Not Available
services.exe Not Available 632 9 Not Available Not Available 3/13/2013 3:20 AM Not Available Not Available Not Available
smss.exe Not Available 276 11 Not Available Not Available 3/13/2013 3:20 AM Not Available Not Available Not Available
spoolsv.exe Not Available 1792 8 Not Available Not Available 3/13/2013 3:21 AM Not Available Not Available Not Available
sqlservr.exe Not Available 1972 8 Not Available Not Available 3/13/2013 3:21 AM Not Available Not Available Not Available
sqlwriter.exe Not Available 2080 8 Not Available Not Available 3/13/2013 3:21 AM Not Available Not Available Not Available
svchost.exe Not Available 680 8 Not Available Not Available 3/13/2013 3:21 AM Not Available Not Available Not Available
svchost.exe Not Available 328 8 Not Available Not Available 3/13/2013 3:21 AM Not Available Not Available Not Available
svchost.exe Not Available 1152 8 Not Available Not Available 3/13/2013 3:21 AM Not Available Not Available Not Available
svchost.exe Not Available 1184 8 Not Available Not Available 3/13/2013 3:21 AM Not Available Not Available Not Available
svchost.exe Not Available 1216 8 Not Available Not Available 3/13/2013 3:21 AM Not Available Not Available Not Available
svchost.exe Not Available 1412 8 Not Available Not Available 3/13/2013 3:21 AM Not Available Not Available Not Available
svchost.exe Not Available 1608 8 Not Available Not Available 3/13/2013 3:21 AM Not Available Not Available Not Available
svchost.exe Not Available 1828 8 Not Available Not Available 3/13/2013 3:21 AM Not Available Not Available Not Available
svchost.exe Not Available 1932 8 Not Available Not Available 3/13/2013 3:21 AM Not Available Not Available Not Available
svchost.exe Not Available 2820 8 Not Available Not Available 3/13/2013 3:21 AM Not Available Not Available Not Available
svchost.exe Not Available 2188 8 Not Available Not Available 3/13/2013 5:19 AM Not Available Not Available Not Available
system Not Available 4 8 Not Available Not Available 3/13/2013 3:20 AM Not Available Not Available Not Available
system idle process Not Available 0 0 Not Available Not Available Not Available Not Available Not Available Not Available
taskeng.exe Not Available 4976 6 Not Available Not Available 3/13/2013 12:46 PM Not Available Not Available Not Available
taskhost.exe c:\windows\system32\taskhost.exe 3800 8 200 1380 3/13/2013 5:19 AM 6.1.7600.16385 67.50 KB (69,120 bytes) 7/13/2009 7:31 PM
vprot.exe c:\program files (x86)\avg secure search\vprot.exe 4416 8 200 1380 3/13/2013 5:22 AM 14.2.0.1 1.10 MB (1,151,152 bytes) 12/12/2011 11:11 AM
wininit.exe Not Available 468 13 Not Available Not Available 3/13/2013 3:20 AM Not Available Not Available Not Available
winlogon.exe Not Available 504 13 Not Available Not Available 3/13/2013 3:20 AM Not Available Not Available Not Available
wlidsvc.exe Not Available 2144 8 Not Available Not Available 3/13/2013 3:21 AM Not Available Not Available Not Available
wlidsvcm.exe Not Available 2296 8 Not Available Not Available 3/13/2013 3:21 AM Not Available Not Available Not Available
wmiprvse.exe Not Available 5096 8 Not Available Not Available 3/13/2013 12:50 PM Not Available Not Available Not Available
wmiprvse.exe Not Available 4392 8 Not Available Not Available 3/13/2013 12:50 PM Not Available Not Available Not Available
wmpnetwk.exe Not Available 2260 8 Not Available Not Available 3/13/2013 3:23 AM Not Available Not Available Not Available
wuauclt.exe c:\windows\system32\wuauclt.exe 4464 8 200 1380 3/13/2013 5:21 AM 7.6.7600.256 56.52 KB (57,880 bytes) 6/19/2012 11:48 AM


If there is a way to make this neater, please let me know. Thanks
That's perfect, thank you.

Would you be able to temporarily uninstall AVG with AVG's uninstall utility?

Then test playing StarCraft II, and reinstall AVG afterwards.
________________________________________________
Monday - Friday, 8 am - 5 pm PST
Pelinti
Still having the same lag, I looked just now with in first 2 minutes of the game it said 18 resource stalls for 501 ms. Here's what running programs looks like again in case you need

atieclxx.exe Not Available 1520 8 Not Available Not Available 3/13/2013 2:37 PM Not Available Not Available Not Available
atiesrxx.exe Not Available 848 8 Not Available Not Available 3/13/2013 2:37 PM Not Available Not Available Not Available
audiodg.exe Not Available 252 8 Not Available Not Available 3/13/2013 2:37 PM Not Available Not Available Not Available
ccc.exe c:\program files (x86)\ati technologies\ati.ace\core-static\ccc.exe 3048 8 200 1380 3/13/2013 2:38 PM 3.5.0.0 292.00 KB (299,008 bytes) 4/9/2012 4:13 PM
csrss.exe Not Available 376 13 Not Available Not Available 3/13/2013 2:37 PM Not Available Not Available Not Available
csrss.exe Not Available 476 13 Not Available Not Available 3/13/2013 2:37 PM Not Available Not Available Not Available
dllhost.exe Not Available 4036 8 Not Available Not Available 3/13/2013 2:39 PM Not Available Not Available Not Available
dwm.exe c:\windows\system32\dwm.exe 2772 13 51200 2097152 3/13/2013 2:37 PM 6.1.7600.16385 117.50 KB (120,320 bytes) 7/13/2009 7:37 PM
explorer.exe c:\windows\explorer.exe 2880 8 200 1380 3/13/2013 2:37 PM 6.1.7600.16768 2.74 MB (2,870,272 bytes) 4/28/2011 11:50 AM
firefox.exe c:\program files (x86)\mozilla firefox\firefox.exe 4216 8 200 1380 3/13/2013 2:47 PM 19.0.2.4814 895.90 KB (917,400 bytes) 2/5/2013 7:20 PM
labagentservice.exe Not Available 1480 8 Not Available Not Available 3/13/2013 2:37 PM Not Available Not Available Not Available
labnetworkagentservice.exe Not Available 1736 8 Not Available Not Available 3/13/2013 2:37 PM Not Available Not Available Not Available
lsass.exe Not Available 528 9 Not Available Not Available 3/13/2013 2:37 PM Not Available Not Available Not Available
lsm.exe Not Available 536 8 Not Available Not Available 3/13/2013 2:37 PM Not Available Not Available Not Available
mom.exe c:\program files (x86)\ati technologies\ati.ace\core-static\mom.exe 2592 8 200 1380 3/13/2013 2:38 PM 2.0.0.0 292.00 KB (299,008 bytes) 1/25/2012 1:32 PM
msinfo32.exe c:\windows\system32\msinfo32.exe 3964 8 200 1380 3/13/2013 2:47 PM 6.1.7600.16385 370.00 KB (378,880 bytes) 7/13/2009 7:31 PM
pnkbstra.exe Not Available 1832 8 Not Available Not Available 3/13/2013 2:37 PM Not Available Not Available Not Available
searchfilterhost.exe Not Available 2364 4 Not Available Not Available 3/13/2013 2:47 PM Not Available Not Available Not Available
searchindexer.exe Not Available 1188 8 Not Available Not Available 3/13/2013 2:38 PM Not Available Not Available Not Available
searchprotocolhost.exe Not Available 4268 4 Not Available Not Available 3/13/2013 2:47 PM Not Available Not Available Not Available
services.exe Not Available 508 9 Not Available Not Available 3/13/2013 2:37 PM Not Available Not Available Not Available
smss.exe Not Available 272 11 Not Available Not Available 3/13/2013 2:37 PM Not Available Not Available Not Available
spoolsv.exe Not Available 1300 8 Not Available Not Available 3/13/2013 2:37 PM Not Available Not Available Not Available
sqlservr.exe Not Available 1764 8 Not Available Not Available 3/13/2013 2:37 PM Not Available Not Available Not Available
sqlwriter.exe Not Available 1864 8 Not Available Not Available 3/13/2013 2:37 PM Not Available Not Available Not Available
svchost.exe Not Available 648 8 Not Available Not Available 3/13/2013 2:37 PM Not Available Not Available Not Available
svchost.exe Not Available 764 8 Not Available Not Available 3/13/2013 2:37 PM Not Available Not Available Not Available
svchost.exe Not Available 880 8 Not Available Not Available 3/13/2013 2:37 PM Not Available Not Available Not Available
svchost.exe Not Available 936 8 Not Available Not Available 3/13/2013 2:37 PM Not Available Not Available Not Available
svchost.exe Not Available 976 8 Not Available Not Available 3/13/2013 2:37 PM Not Available Not Available Not Available
svchost.exe Not Available 380 8 Not Available Not Available 3/13/2013 2:37 PM Not Available Not Available Not Available
svchost.exe Not Available 1048 8 Not Available Not Available 3/13/2013 2:37 PM Not Available Not Available Not Available
svchost.exe Not Available 1328 8 Not Available Not Available 3/13/2013 2:37 PM Not Available Not Available Not Available
svchost.exe Not Available 1440 8 Not Available Not Available 3/13/2013 2:37 PM Not Available Not Available Not Available
svchost.exe Not Available 1892 8 Not Available Not Available 3/13/2013 2:37 PM Not Available Not Available Not Available
svchost.exe Not Available 2392 8 Not Available Not Available 3/13/2013 2:37 PM Not Available Not Available Not Available
svchost.exe Not Available 3116 8 Not Available Not Available 3/13/2013 2:38 PM Not Available Not Available Not Available
svchost.exe Not Available 3176 8 Not Available Not Available 3/13/2013 2:39 PM Not Available Not Available Not Available
system Not Available 4 8 Not Available Not Available 3/13/2013 2:37 PM Not Available Not Available Not Available
system idle process Not Available 0 0 Not Available Not Available Not Available Not Available Not Available Not Available
taskeng.exe Not Available 2548 6 Not Available Not Available 3/13/2013 2:45 PM Not Available Not Available Not Available
taskhost.exe c:\windows\system32\taskhost.exe 2620 8 200 1380 3/13/2013 2:37 PM 6.1.7600.16385 67.50 KB (69,120 bytes) 7/13/2009 7:31 PM
trustedinstaller.exe Not Available 4972 8 Not Available Not Available 3/13/2013 2:41 PM Not Available Not Available Not Available
wininit.exe Not Available 448 13 Not Available Not Available 3/13/2013 2:37 PM Not Available Not Available Not Available
winlogon.exe Not Available 724 13 Not Available Not Available 3/13/2013 2:37 PM Not Available Not Available Not Available
wlidsvc.exe Not Available 1936 8 Not Available Not Available 3/13/2013 2:37 PM Not Available Not Available Not Available
wlidsvcm.exe Not Available 972 8 Not Available Not Available 3/13/2013 2:37 PM Not Available Not Available Not Available
wmiprvse.exe Not Available 3612 8 Not Available Not Available 3/13/2013 2:39 PM Not Available Not Available Not Available
wmiprvse.exe Not Available 2296 8 Not Available Not Available 3/13/2013 2:47 PM Not Available Not Available Not Available
wmpnetwk.exe Not Available 2664 8 Not Available Not Available 3/13/2013 2:38 PM Not Available Not Available Not Available
wuauclt.exe c:\windows\system32\wuauclt.exe 4884 8 200 1380 3/13/2013 2:41 PM 7.6.7600.256 56.52 KB (57,880 bytes) 6/19/2012 11:48 AM
I'm literally having the same exact issue. I've tried uninstalling AVG, still doesn't fix it. I've got 16 GB RAM, intel i7 (8 cores), and an NVidia GeForve M675 graphics card. It happens so much in Starcraft....but it also has been happening while I play other games. I hope someone finds a solution to this problem soon :(
Can you post some more information about your connection?


A trace route and pathping will also help with this issue.
________________________________________________
Monday - Friday, 8 am - 5 pm PST
Pelinti
I too am having, somewhat humorously, the exact same issue. 297 stalls, lots of stuttering. And, lol, I tried uninstalling AVG as well.

Everything was fine until last night. I went from one game running fine to matchmaking into another vs AI game, and the insane stuttering began.
Same issue here notably when a unit exits a building after being created my game stutters for a moment.
i do have the same issue.

how many ressource stalls do you have? (ctrl + alt + del) I have some, also have a stuttering game when a new building is created / finished or build up new.

it seems that the game is post loading some significant information from the HDD... then the game begins to stutter (the loading time is display in "ms").

i tested the game on my friends computer and he has a fast workstation and a SSD hdd and there are no such ressource stalls - just a few network stalls 1 / minute.

i will now try out to install windows and sc2 on a SSD and hopefully i won't have this stuttering as on my normal HDD..
but blizzard, this can't be. 3 month ago i didn't have any issues with the game. just after the new HOTS i am getting these issues ... please fix it asap otherwise i think you will loose a lot of fans like me, as i really loved to play starcraft 2, but not with these stuttering thing ...
just started to have problems with this last night.on a wired connection.... im hoping its this is nothing serious and blizzard can patch this ASAP.... playing with this stutter is pretty awful.

PS: all my other graphics demanding games run just fine, and on the highest graphics setting...(dead space, guildwars2,arkham city,battlefield3)
I also have such resource stalls and my game is installed on a SSD (with a clean WIndows installation)
It started with 1.5, then it was gone for a while and now it is back.

Problem is, that before HotS you could use the Unitpreloader-map in the arcade mode to solve the problem, but the map doesn't seem to work with HotS. And also the prepopulate cache solution doesn't work anymore.

It is obviously a problem with SC2 and this new streaming crap, because my other games, e.g. Skyrim with lots of texture and script mods, run without problems.
Can you post some more information about your connection?
________________________________________________
Monday - Friday, 8 am - 5 pm PST
Pelinti

This sounds more related to graphics and software rather than network, judging by the OP's post
Can you post some more information about your connection?
________________________________________________
Monday - Friday, 8 am - 5 pm PST
Pelinti

This sounds more related to graphics and software rather than network, judging by the OP's post


Yes, resource stalls aren't network related, network spikes are network related. You will see it if you play SC2 offline.
The blue post is only a standard response and will lead to nothing.
i too have been having the stalls! the unit preloader helped abit but not much. hoping blizz fixes it soon
Tried with latest catalyst 13.3 beta 2. Still having the same problems. Every time the cybernetics core finishes building >1200ms stall.

The same when other in-game building/unit models are displayed for the first time.

Why aren't they fetched from the disk during the load time and are instead dinamically streamed during game play?

The latest Unit Preloader arcade map partially solves the issue, but it's only available in the US region for now.

Can't you implement the option to disable streaming and just load everything before the match starts ? IF this means adding another 8GB of RAM to my machine then this is the price I will pay. Just implement it. I never had any issues before WoL 1.5 and also after WoL 1.5.4, started AGAIN after WoL 2.0.4. Clean install does not help!

Please Blizzard, investigate this issue and give us some solutions.

Thank you!
DITTO

5850

I 7 920.

Its so hard to play please fix this nonsense. I thought that it my be my install so I did a clean format and reinstalled windows 7 and NOTHING. so I figured what the hell I'll try windows 8, funny thing it does run better on windows 8 but ....... STILL so much stutteing / resource stalls. so please do something about this before I run out of hair (figure it out)
I have also been having these stalls , they are very annoying and I would appreciate it if Blizzard did something about it ASAP.
also having major stuttering issues with this game. i'm a starcraft 2 noob though, so i can't compare to prior experience.

top of the line gaming laptop very well maintained:

i7-3610 QM
Nvidia GTX 680M
12 GB RAM
7200 RPM HD
etc..

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