I cannot shift-queue my hold position command

Technical Support
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I have my hotkeys set in grid format with E being that key that covers the hold position command on the command card. I can press E by itself and activate the hold position command just fine, but if I try to to hit SHIFT + E to queue the hold position command it won't activate the hold position command at all and I can't understand or figure out why. SHIFT and E by themselves work fine.

Help Please!!

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