Mac Technical Support

Welcome to Mac Technical Support This forum exists to provide World of Warcraft customers with a place to discuss Mac technical issues with each other and Blizzard Tech Support staff members. While Blizzard Tech Support staff regularly monitors and replies to this forum, it is not meant as a place to resolve complex issues, due to the nature of forums. If you cannot resolve your issue through the forum, we highly recommend contacting us through other means. We have many self-help solutions that can address certain issues without needing to speak with us directly via phone. For these issues, the website will help you locate these solutions and other helpful resources to address your questions. Please see our Customer Support Contact page for details. If you need to submit a ticket, that option will be presented. These changes to Battle.net help us serve you in the easiest, most effective way possible. Players are encouraged to ask questions, share advice, provide feedback and participate in on-going discussions on the Mac Technical Support forum. Accordingly, it is of utmost importance that all players treat each other with respect and courtesy. For more information, please review the Forum Code of Conduct and the Forum Guidelines below. As a reminder, the Mac Technical Support forum is not an alternative to the a support site ticket, telephone, or in-game petition queues. To request assistance, please contact our customer service staff directly. (https://us.battle.net/support/en/ticket/submit) Machkhan2
Oct 1, 2012
WoW Performance Guide For Macs - Legion The World of Warcraft Performance Guide For Macs - Legion - Updated 07/20/2016 Introduction The Burning Legion has once again launched an invasion campaign upon Azeroth, and it’s up to us to save the world!… Again. How many times have we done this? I’ve lost track. Nevertheless, the burden falls on us and we must do our part to protect those weaker than ourselves. And to do that, we need to make sure that our tools and equipment are up to the task. I started this guide way back in 2006 back when the Burning Crusade first threatened Azeroth. For over 10 years I’ve maintained it and tried to keep it relevant to both the players and ever changing state of the game, and I hope I’ve served all of you well. With the new expansion comes a new revision of the guide, and I hope you find it more useful than ever. Current Conditions of an Evolving Game I’ll level with you, things are not great right now for Mac users hoping to play World of Warcraft. Legion is a much larger step up in graphic fidelity than we’ve seen in past jumps from expansion to expansion, and that combined with the fact that Apple hasn’t updated either of it’s desktop or laptop lines with strong hardware offerings much at all in the last couple years (thanks to manufacturing delays on the parts of hardware vendors like Intel, AMD, and nVidia across the board) means that we’re in for a bit of a rough ride. I typically like to set 60fps as the standard for playable gameplay. But Apple loves to pair very high resolution “4k and 5k Retina” screens with integrated and mobile graphics chipsets, and AMD’s offerings, which is what Apple’s been sticking with lately, are particularly weak compared to nVidia’s current offerings. Long story short, Apple simply isn’t giving us the hardware needed to play games at the screen’s native resolution. If you’re dead set on playing WoW on your Mac, it won’t be at max settings, period. At this time, I genuinely cannot recommend any Mac model that will play the game respectably at max settings and at native resolutions. As a long time Mac user myself, it pains me to have to concede that point. But Apple has finally forced my hand. To play the game at 60fps at 4k or 5k, you need a graphics card close to an nVidia GTX 1070, and Apple’s graphics offerings aren’t anywhere near that. Thus, to play WoW at a reasonable frame rate, we must lower the in-game resolution to something closer to 1920x1080 or 2560x1440. At these resolutions, 60fps gaming is much more attainable. On a brighter note though, Legion brings with it the first major change in graphical rendering that we’ve seen since the game’s launch. I’ll try to spare you from as much technical jargon as I can, but OpenGL is the graphics rendering API that all games on Mac OS X have used since the beginning. But Apple introduced a brand new API called “Metal” a few years ago, and WoW’s Legion expansion marks one of, if not the first, major games to adopt it. OpenGL is out, Metal is in. In short, Metal takes away a lot of the cruft and middleware between the game and the computer hardware itself. The game has much more direct access to your hardware, and theoretically should perform much better on existing hardware than it would have on OpenGL. In practice, we’re seeing only minor gains, but that should improve as more game developers get used to using Metal. Behind the scenes, the major paradigm shift is the transfer of the burden from the graphics drivers developers to game developers. With Metal, it’ll be up to the game developers to squeeze performance out of their games. Going forward, we won’t be as reliant on updated graphics drivers to provide that function anymore. For those of you on Macs too old to support Metal, Blizzard is still offering OpenGL 3.2 as a setting in Legion, but preliminary tests on the PTR are showing it to be progressively slower than in the past due to Legion’s new graphics and Apple’s continuing neglect of supporting OpenGL. Current End Game 25-Man Raid Minimum System Requirements: Mac OS X 10.11.5 3.2 GHz Intel Core i5 or higher 16GB of System Memory AMD Radeon 370X or Intel Iris Pro 6200 or better Expect an average of 30fps on similar machines at minimum settings. Note that this is the estimated minimum requirements for a 25-man raid in Legion, and not the minimum requirements listed on the box, which was balanced around solo-play. Raids have noticeably higher requirements than questing around the Barrens by yourself. Limiting the in-game frame rate to 30 or 60fps will help keep your Mac cool and prevent overheating. The MacBooks and Macbook Pros especially tend to run a little bit hot being in that nice tiny form factor. To limit the frame rate, type in the following into the standard WoW chat box while playing the game. /console maxfps 60 "60" being the value of whatever number you want to cap it at. My Expectations From this point on, this guide will assume the following: 1. You have at LEAST 8GB of RAM in your computer, 16GB is preferred. 2. You have all of the latest updates for your version of OS X. 3. Your hardware meets the system requirements to run World of Warcraft: Legion. 4. You haven’t turned into The Incredible Hulk and smashed your computer to smithereens. The Settings A Precursory Note As mentioned above, Legion represents the largest graphical leap from one expansion to the next that WoW has ever received. There are now three whole settings above what we knew as “Ultra” in WoD, and the draw distance, one of the heaviest single settings for performance, is now 3 times what it was. On the overall “Graphics Quality” meter on the main graphics options menu, “7” was Ultra in WoD. So if you want to keep the same performance going forward into Legion, set it to 7. Not 10. Also of note in what is probably the best news in this whole guide, users with Macs new enough to run the Metal API finally have MSAA back! YAY! The Settings: Explained World of Warcraft: Legion brought a lot of changes to the UI and graphics options in the game, so let's go over them... One at a time. Graphics > Display Display Mode: This lets you choose between running the game within a window on the desktop, or to run the game at fullscreen. Windowed (Fullscreen) lets some of OS X's systemwide functions, like Mission Control's Expose features or keyboard shortcuts to remain active without WoW's keybindings superseding them. Though there’s been a longstanding bug with Windowed (Fullscreen) that can seriously affect performance on most Macs. Setting it to true "Fullscreen" may drastically increase performance, depending on the bug. Resolution: Resolution has one of the highest impacts on game performance. Lowering the resolution will drastically improve the performance of the game's frame rate and lessen the load on your GPU, but it will look noticeably more pixelated, blocky, and blurry. However, one of our resident MVP's on the Mac Forums, Tiapriestess, has provided Retina Mac users a way to scale the game down to resolutions the Mac's GPU can more easily handle without the UI HUD icons scaling with it: http://us.battle.net/wow/en/forum/topic/8873728013 The resolution setting lets you lower the game's resolution to a fraction of your screen's native resolution, which is usually the highest shown option. Note that recent version of WoW have limited the list of options to mirror the actual aspect ratio of your display. So if you have a 1980x1080p screen which has an aspect ratio of 16:9, all of the optional resolutions will be of the same aspect ratio. You can use Tia's advice in the above link to bypass this restriction. Refresh Rate: Sets the game to match your display's refresh rate, the rate at which the computer's monitor can refresh the images on the display. In most cases, at least on Macs, this will be locked at 60Hz. Note that for most intents and purposes, 60Hz can directly be interpreted as 60fps, so unless you make a point to go out and buy an external monitor capable of 120Hz+, you're literally wasting power if the game's running at higher than 60fps. As the screen itself can't display anything higher than its max refresh rate. So if you're getting 80fps in your game on a 60Hz monitor, you're not seeing that extra 20fps. The screen is incapable of displaying it fast enough, regardless of how fast the rest of your computer is. Monitor: Let's you select which monitor WoW is defaulted to display on, in the event that you have multiple monitors set up. Anti-Aliasing: As the in-game tool-tip says, it is a graphics filter used to smooth out jagged edges. In general, the severity of visible jagged edges changes drastically depending on the game and the graphics engine used to display it. The different types of AA listed are shown in order from the least taxing/worst quality to the most taxing/best quality, from top to bottom. Describing each type of AA goes beyond the scope of this guide, but suffice it to say, MSAA is generally the best compromise between quality and performance. FXAA is a sort of lens filter that overlays the entire screen after the game has already been rendered, and acts as a post-render effect, blurring everything including the UI elements like action bars. MSAA is added during the rendering of each frame, and only smooths out the edges of textures. SSAA is an extremely taxing method of AA that renders the AA at a much higher resolution, then downscales it to match your game’s current resolution. It’s by far the best type of AA, but it kills most graphics cards. For more info on the types of AA, go here: http://pcgamingwiki.com/wiki/Glossary:Anti-aliasing_(AA) Moderate to High performance impact. Use MSAA for best balance. Vertical Sync: Vertical Sync aims to reduce the amount of "screen tearing" that occurs when the game's frame rate drops out of sync with the monitor's refresh rate. The result is a more fluid image at all times. The trade off is that it does this by limiting the game's frame rate to a multiple fraction of the screen's refresh rate. So if you have a 60Hz monitor, and the game's running at 60fps, but drops below 60fps for whatever reason, V-Sync will instantly drop the game's frame rate down to 30fps to avoid screen tearing, as opposed to 59fps. This can sometimes throw players off if they're not expecting the sudden drop and jitteriness in motion animation. Use whatever your eyes are most comfortable looking at. Graphics > Textures Texture Resolution: Changes the sharpness of the in-game textures like flooring, player armor, NPC skins, etc etc. Setting this higher doesn't require much more raw processing power from your GPU, but it does require more video memory, or VRAM. So if two video cards had 256MB of VRAM, and another had 4GB of VRAM, but the video cards were otherwise completely identical, the 4GB card would be able to load much higher resolution textures with zero performance loss because it can simply hold more in it’s memory. Think of VRAM as your video card’’s stamina. Trying to load textures on a card that doesn't have the VRAM for it will force the card to keep switching out textures in order to display them, and will generally cause the game to stutter as you move and pan the camera as it tries to load the textures it needs. Performance based directly on the amount of video memory your video card has. Texture Filtering: A filter used to enhance the sharpness of textures, as opposed to just the edges. Lowering this will increase performance, but very few modern GPUs have trouble with 16x TF anymore. Minimal performance impact. Projected Textures: This enables the projection of certain textures, like spell effects, onto the game's terrain and other object surfaces. Turning this off can drastically improve performance, especially on mobile GPUs where pipeline bandwidth (The GPU's ability to process multiple instructions to and from the CPU at once) is limited. Moderate to high performance impact. Graphics > Environment View Distance: Increases and decreases the point at which distant objects change from being flat decals to rendered, textured objects. This has a profound impact on game performance, especially in newer zones from more recent expansions, where the game's textures are much higher resolution than older zones. This uses both raw GPU power and VRAM. The higher the setting, the more the GPU has to render at once. High to extreme performance impact. Environmental Detail: Essentially View Distance for grass. Changes the distance at which grass and other minor ground objects, like pebbles, are rendered. AMD video cards are less affected by this setting than nVidia cards are. nVidia cards have a harder time with it. Minimal to Moderate performance impact, depending on video card. Ground Clutter: Changes the density of ground clutter, like grass and pebbles. The higher the setting, the denser the grass. Like Environmental Detail, nVidia cards have a harder time with it than AMD cards. Mild to Moderate performance impact. Graphics > Effects Note: Some of the following effects may be disabled completely on some lower end graphics hardware. Shadow Quality: Changes the amount of shadows rendered in the game, as well as how many layers of shadows are allowed to stack on one another. This can have a dramatic affect on performance. And in fact, Shadows has been bugged in WoW for years. High and Ultra shadows are a LOT more demanding than they should be. I personally recommend keeping Shadows to "good" on all but the highest end systems. High performance impact. Liquid Detail: Changes the water effects in the game. Low uses the old water maps from Classic WoW, while Fair and higher use the new liquid maps from Cataclysm onwards. Again, High and Ultra have a pretty large impact on game performance, especially on lower end cards. I'd keep this on "Good" unless you have a higher end Mac. Moderate to High performance impact. Sunshafts: Changes the sun's ability to shine down on objects. Again, this setting is currently bugged, and requires a lot more power to run than it really should. Keep this on "Good" or lower. Moderate to High performance impact. Particle Density: Changes the density of spells and effects. For example, on Low, a Mage's Blizzard spell might drop 20 icicles. But on Ultra, the same spell will drop 100. This setting has the most impact in raids where lots of players are casting many spells at once. If you're in a raid and suddenly need to lower your settings, this is a good one to start with. Moderate to High performance impact, depending on situation. SSAO: SSAO, or Screen-Space Ambient Occlusion is an algorithm that approximates ambient lighting. Most noticeable indoors. Higher settings add more ambient lights, and render existing ones more accurately. As with Sunshafts, SSAO is somewhat bugged, and requires more power than it should. Moderate to High performance impact. Depth Effects Controls the depth of certain particle effects Moderate performance impact. Lighting Quality Changes how accurate lighting effects are rendered, and the quality of the effect. Moderate performance impact. Outline Mode Adds colored outlines around NPCs and players alike based on faction reputation. Moderate performance impact. Advanced The advanced tab in the system setting menu has one setting that absolutely needs to be addressed. Render Scale Also known as DSR or super sampling, render scaling is basically the “internal resolution” of the game. Setting this to 200% will literally render the game at 200% of the game’s current resolution, and then downscale it to match. Gamers with extremely high end gaming rigs like to crank this up as a form of AA to help smooth out textures and generally make the game look better, but this has by far the single biggest impact on the performance of the game. If you’re on a 4k iMac and set this to 200%, you’re essentially running the game at 8k resolution. So unless you’ve somehow modified your mac to have industrial grade GPUs, leave this at 100%. You can even decrease below 100% it if you want a little more performance out of the game at the cost of graphical fidelity. Extreme performance impact. Epilogue Well there we have it folks. The complete updated guide for World of Warcraft: Legion. I hope you all had as much fun reading it as I did writing it. See you in the invasion! 3-B. Past Changes - 07/20/16: Major rewrite for Legion. - 10/23/14: Total revamp for WoD in light of new Retina Macs. - 10/17/13: Changed the format of the guide completely. - 03/21/12: Added Late 2011 Mac Models, updated to represent 64-bit performance. - 04/22/11: Added Late 2010 Macbook Air, notes on integrated graphics. - 12/14/10: Updated for Cataclysm, lowering some settings to accommodate slow performance. - 10/14/10: Revamped settings for new graphics interface. Removed older Mac Models. - 04/28/10: Added newest Mac models, revamped settings to uniform 60fps across all models. - 02/12/10: Revised, condensed, and corrected small typos. - 12/01/09: Added Snow Leopard and newest Mac models. Removed PowerPC Macs. - 04/21/09: Updated settings to match the new scheme in patch 3.1. - 03/13/09: Added early 2009 Mac models. - 11/20/08: Updated new information after Wrath of The Lich King launched. - 10/08/08: Complete & utter overhaul in preparation for WoTLK. - 03/30/08: Updated findings for patch 2.4. - 02/13/08: Added details concerning the OS X 10.5.2 Leopard Graphics Update. - 02/07/08: Included PowerPC G4, G5, and newest Core 2 models. Stoneblade310
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Temporary Workaround for Resolution Issues 5.3 seems to have created some issues with regard to resolutions, especially for Retina MBP owners. There is a workaround that will allow the player to use a specific resolution for WoW while also keeping the 1080p capability that has regressed in this patch. Below are the instructions for how to accomplish this: Open the Terminal (located in /Applications/Utilities/ ) and enter the following line, followed by the Enter key: defaults write com.blizzard.worldofwarcraft DesktopModeIsDefault 1 Once entered World of Warcraft can use your current desktop resolution as if it were the native resolution. In order for this to work, you must first set your desktop resolution to whatever you want World of Warcraft to run at, and then launch World of Warcraft. To revert your preference file, issue the following command in Terminal: defaults delete com.blizzard.worldofwarcraft DesktopModeIsDefault You should make a backup of this file before attempting this, just in case. The file is located here: ~/Library/Preferences/com.blizzard.worldofwarcraft.plist To access the ~/Library folder, while in the Finder hold down the Option key and select the Go menu. You should see a "Library" entry - that is the ~/Library folder. This option is hidden until you hold down the Option key with that menu open. This will allow you to use whatever resolution for World of Warcraft you choose like you used to without the added distortion/UI offsets caused by the non-standard resolutions that are now hard-coded into the game. Warning: Using this method will also cause the desktop resolution to be at whatever you chose before you launched World of Warcraft. You cannot increase the resolution from outside of World of Warcraft and then re-enter the game's fullscreen mode, as this will improperly set World of Warcraft to the new desktop resolution. It is a tradeoff, but as long as you do not exit fullscreen mode it should suit your needs in-game. Tiapriestess40
Nov 15
New Nvidia Driver Third party post on driver improvements http://barefeats.com/gtx980ti.html Nvidia Blog post about driver: http://blogs.nvidia.com/blog/2015/08/31/mac-driver/ It saw massive boosts on many newer nvidia hardware, mostly stuff you'd only find in mac pros and hackintosh. However, nvidia has also enabled (for first time) this version of driver to install on imacs and macbook pros without needing to modify installer. Also, these drivers safely do NOT touch built in and out of date driver in OS X, they install along side it, with a control panel that lets you switch between the current 346 driver, and the over year old 310 drivers. You definitely want to be using the 346 driver :) The driver is for ANY nvidia GPU even if it's not listed on the driver download page. Performance gains will be seen across almost all nvidia hardware over OS X stock driver. Especially 600-700-900 series. if you use AMD based graphics don't bother with update. However, if you do have a nvidia gpu mac, you should definitely install this 10.9.5 Driver Direct Download (Updated 07-19-16) http://us.download.nvidia.com/Mac/Quadro_Certified/334.01.03f10/WebDriver-334.01.03f11.pkg 10.10.5 Driver Direct Download (Updated 07-19-16) http://us.download.nvidia.com/Mac/Quadro_Certified/346.02.03f07/WebDriver-346.02.03f08.pkg 10.11.6 Driver Direct Download (Updated 07-26-16): http://us.download.nvidia.com/Mac/Quadro_Certified/346.03.15f02/WebDriver-346.03.15f02.pkg Omegal205
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Default Graphics Settings(Updated for Legion) In case you wonder which Mac can run which settings, I compiled a list of all video cards. This list is for a resolution of 1920x1080. Quality 7 NVIDIA GeForce GTX 680MX NVIDIA GeForce GTX 775M NVIDIA GeForce GTX 780M AMD Radeon HD 6950 AMD Radeon HD 6970 AMD Radeon HD 7950 AMD Radeon HD FirePro D300 AMD Radeon HD FirePro D500 AMD Radeon HD FirePro D700 AMD Radeon R9 M295X AMD Radeon R9 M390 AMD Radeon R9 M395 AMD Radeon R9 M395X Quality 6 AMD Radeon HD 5870 Quality 5 NVIDIA GeForce GTX 650 NVIDIA GeForce GTX 675MX NVIDIA Quadro 4000 AMD Radeon R9 M290X AMD Radeon R9 M370X AMD Radeon R9 M380 Quality 4 NVIDIA GeForce GT 650M NVIDIA GeForce GTX 660M NVIDIA GeForce GT 750M NVIDIA GeForce GT 755M ATI Radeon HD 4850 ATI Radeon HD 4870 AMD Radeon HD 5750 AMD Radeon HD 5770 AMD Radeon HD 5670 AMD Radeon HD 6770 Intel Iris Pro Intel Iris Pro 6200 Quality 3 NVIDIA GeForce GT 640M AMD Radeon HD 6750 Intel HD Graphics 5000 Intel HD Graphics 6000 Intel HD Graphics 6100 Intel Iris Below min spec * NVIDIA GeForce 8600M NVIDIA GeForce 8800 GS NVIDIA GeForce 8800 GT NVIDIA GeForce 9400M NVIDIA GeForce 9400 NVIDIA GeForce 9600M GT NVIDIA GeForce GT 120 NVIDIA GeForce GT 130 NVIDIA GeForce GTX 285 NVIDIA GeForce 320M NVIDIA GeForce GT 330M NVIDIA Quadro FX 4800 NVIDIA Quadro FX 5600 ATI Radeon HD2400M ATI Radeon HD2600 ATI Radeon HD 3870 ATI Radeon HD 4670 AMD Radeon HD 6490M Intel HD Graphics 3000 Intel HD Graphics 4000 Intel HD Graphics 5300 Intel HD Graphics 515 UNSUPPORTED NVIDIA GeForce 7300 NVIDIA GeForce 7600 NVIDIA Quadro FX 4500 ATI Radeon X1300 ATI Radeon X1600M ATI Radeon X1900 Intel GMA 950 Intel GMA X3100 *Note: These cards might still work but you may find them too slow to enjoy the game. S4d1k92
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Mac OS 10.11.6 Now Available Apple has released their newest OS Update, 10.11.6. Patch notes for this release can be found on Apple's website. Both for system security and game compatibility, we recommend keeping your Operating System up to date. Some issues that previously impacted game performance have been addressed as well! Glaxigrav0
May 19
Low FPS in Windowed (Fullscreen) Mode We're aware of an OS bug where running some games in Fullscreen (Windowed) mode an cause a severe drop in FPS in-game. We anticipate this is addressed in the next OSX build. In the meantime, there are two different workarounds that may help! 1. Running the game in Fullscreen Running the game in fullscreen should not have the FPS degradation above. This does limit some functionality, such as ease of tabbing out of game without redrawing your desktop and Applications. 2. Minimize all background windows using Flash (including Battle.net App) Flash applications drawn behind a Windowed (Fullscreen) application cause FPS loss. The Battle.net Desktop App uses Flash elements as well, so minimizing this on launch can help. 1. Open the Battle.net App > Settings. 2. On the General Tab, locate the When I launch a Game dropdown. 3. Select Close the Battle.net Window 4. Click Done to finalize your changes. Glaxigrav0
Mar 8
[Solved] Issues What is this [Solved] tag? We have created a way to mark a thread as [Solved]. If you’ve found a solution to your issue, or fixed your issue, you can mark your post, and the entire thread, as [Solved]. How do I mark my Post and Thread as [Solved}? Hover your mouse over the post that solved your issue, and click on the “Mark As Solution” button (it will appear along with the “Reply” and Quote buttons). The post will be tagged with a green “Marked As Solution” banner, and [Solved] will be added to the Title of your thread. Who can mark a thread as [Solved]? Only the creator of the thread (the “OP”, or Original Poster), or a Blizzard Forum Representative can mark a thread as [Solved]. I see a [Solved] thread. Where’s the solution? The first post will have a link, “Click here to see the solution”. That will take you to the post with a green banner, “Marked As Solution”. What if I mark another post as a solution? That one will be “Marked as Solution”, and the previous post will be unmarked. A Note about [Solved] Issues Please keep in mind that when a thread and post are declared [Solved], this may only apply to the OP’s particular issue and circumstances, and fits his unique combination of software and hardware. One fix or solution can help many other players, but it probably won’t help all players. If the fix or solution doesn’t help you, it is just one more factor to eliminate in the troubleshooting process, and we’ll try our best to help you narrow it down, to find the solution that applies to your computer, and your circumstances. Thanks to all of you who post your fixes! Velnrak0
Jan 16, 2015
Article: Metal API makes a big difference Thought I'd spread the word: I came across this article talking up the experience using WoW beta under Metal on a 5K iMac (using the latest Sierra beta): macOS: Metal API makes a big difference in World of Warcraft http://www.cio.com/article/3097642/os-x/macos-metal-api-makes-a-big-difference-in-world-of-warcraft.html Here's a follow-up to the original article, with frame rates and additional details: Apple’s Metal API and World of Warcraft running at 5K resolution http://www.cio.com/article/3098437/consumer-electronics/apples-metal-api-and-world-of-warcraft-running-at-5k-resolution.html I've been flirting with the idea of coming back for Legion, and was curious: what are you experiencing with your current Mac/WoW setups, and what are you hoping or expecting to see under Metal? Hooha26
13m 44m
Heat Issue on 2011 Imac Hey! I'm having difficulty finding the answer to this question, and hoping someone here might be able to help me out. Lately my imac has been running hotter than usual. [I don't believe this is related to the patch, as I've been in the beta for a few months.] The temperatures I'm seeing are: 62c overall [Up from low 50s, high 40s.] 70-85c GPU (Mostly concerned about this temperature, as I know 62c is workable.) My CPU fans are frequently jumping to 3800 RPM. This happens while playing warcraft, or streaming videos. Dropping the graphic settings to the lowest option does not seem to impact how hot it is. I'm trying to decide if this is just a normal sign of my imac's age, or if there is potentially something worse at work. My computer's specs: - Imac, 27inch. Mid 2011 - Processor: 2.7 GHz Intel Core i5 - Memory: 12 GB 1333 MHz DDR3 - Graphics: AMD Radeon HD 6770M 512 MB - Running on OS X Yosemite [10.10.5] Thoughts? Is the imac just getting on in years, or should I take it to the shop? I've done about as much cleaning as I can without cracking it open. Ann2
2h
Directory Size 55.02 GB I've noticed that the directory size of my WoW directory is unusually high. Most of the 55.02 GBs can be found in Data > data. The data file is packed with a few dozen .idx files and 51 .rar files. What can I prune from this insane directory that would make my WoW directory size a bit more reasonable? Thanks Diro7
2h 2h
Why do I lag in the Legion Pre Patch? HELP!!! So during my time in WoD I had no problems whatsoever with internet lag or FPS dropping. Now that the Pre Patch came out, I've been getting lag non stop and it's not my internet. When I try and play, the graphics are great, but my game freezes every 2 seconds. EX. I run and then freeze, immediately the freeze stops, the game is back to normal. 2 seconds later it happens again. In WoD my FPS was 60+. In this Pre Patch, my FPS is 30 to 40. In WoD my graphics was set to high or sometimes medium. In the Pre Patch, for some strange reason, when I messed around with the graphical presets, I still get 30 to 40 with the freezing every 2 seconds. EX. I put the preset to low, 30 to 40 FPS with the freezing every 2 seconds. I put the preset to ultra, the highest it can go, and I still get 30 to 40 FPS with freezing every 2 seconds. How is this possible, lol! About my Mac INFO: MacBook Pro (15-inch, Late 2008) Processor 2.53 GHz Intel Core 2 Duo Memory 4 GB 1067 MHz DDR3 Graphics NVIDIA GeForce 9600M GT 512 MB Does anyone else have this problem? Malakoz11
5h 11h
No iTunes Remote in Legion? Legion beta doesn't have keybindings for iTunes Remote. Is it deprecated? I hope not - I use it almost every time I play. Dejahthoris13
11h
Scanning game files loop July 2016 Hey y'all yallers, I'm trying to play some world of warcraft on my new macbook but I keep getting in this scanning game files loop that seems to be endless. It says it's only going to be 5-30 minutes but I've been scanning for a good few hours now. Already tried looking up the issue and deleted the agent folder. Didn't work and it's stuck in the loop again. Game was downloaded 60% of the way before I started having this issue and I was playing wow for a good decent amount. pls help thx Kswisha25
11h
Help I have no reason to boot to Win anymore Due to the nature of these forums there are numerous complaints about bugs related to low framerates, so I wanted to take the time and report that I am seeing massive improvements in framerate and playability on my rMBP. Metal can't work wonders but it feels like the performance gap between OS X and Windows has vanished entirely, particular in situations that were previously CPU bound. I've also noticed that the gap between my Crystalwell iGPU and GT750m dGPU has shrunk to ~10%. Since 7.0 sometimes force the machine to only utilize the iGPU when logging on to check the AH because the machine runs cooler and performance is "good enough". So thank you for supporting this new technology so swiftly. I would love to see it rolled out across all Blizzard games on OS X and perhaps even on those who aren't yet. ;-) Epom10
13h
GAME FREEZING ON MAC OS! Post here if you're on a mac and the games freezing on the character select screen or as soon as your character logs in. Korzakk5
14h
Low Performance After playing in Beta, there was a patch recently which fixed a lot of the issues most Mac users had such as stuttering, glitches and such. Can we get this applied to the pre-patch? Something is amiss since with a MBP 2015 15" AMD M370X I'm lagging like crazy without addons much like was happening on the Beta up until a couple weeks ago.. I even compared my performance now between Live and Beta and Live is just so much worse in a much more empty setting (Garrisons) vs. Beta's Dalaran and other graphically intense areas around Aszuna(sp?) and the likes. Mogweî53
17h
Battle.net app not installing So when I opened up the battle.net it gave me an error so I followed instruction to remove the client and other files along with it and then downloaded the battle.net application. when I went to go install it, it gave me another Error. So at this point I seemingly lost as to what to do. Keredsticks1
18h 19h
High-end rMBP - 50% Render or Low FPS? :( MacBook Pro (Retina, 15-inch, Mid 2015) 2.8 GHz Intel Core i7 16 GB 1600 MHz DDR3 1TB SSD AMD Radeon R9 M370X 2048 MB The default settings of 5, put me with a 50% render, which makes the whole game look very blurry, and the name plates unreadable unless I am right next to the mob. This is effectively the most powerful apple laptop, should be fine for gaming under medium settings, yet I cannot maintain 60FPS if I put the render to 100%. Even if I drop the settings down to 3 or 4, I still only get around 30FPS. I am not expecting max settings, I would just like medium settings with 60FPS. I have set the proper tweaks, maxfps, etc -- nothing helps. Is there a fix coming, this just seems completely silly. Quiggle19
20h
Map Frame Missing Parts When I bring up the map it's missing the map image. I can see some of the frame pieces. anything that is intractable, like drop down menus or the scrolling text field is still visible, but the frame and map image are missing. I've turned off all of my add ons but the problem persists. Any suggestions? Diro18
22h
Game is unplayable When I travel I play on an older Mac but the game has become unplayable due to a stuttering issue. Pre-patch things were fine now, not so much. Any help would be appreciated, below is my system info: Software: System Software Overview: System Version: OS X 10.11.6 (15G31) Kernel Version: Darwin 15.6.0 Time since boot: 3:59 Hardware: Hardware Overview: Model Name: MacBook Pro Model Identifier: MacBookPro5,4 Processor Name: Intel Core 2 Duo Processor Speed: 2.53 GHz Number of Processors: 1 Total Number of Cores: 2 L2 Cache: 3 MB Memory: 4 GB Bus Speed: 1.07 GHz Boot ROM Version: MBP53.00AC.B03 SMC Version (system): 1.49f2 Sudden Motion Sensor: State: Enabled Graphics/Displays: NVIDIA GeForce 9400M: Chipset Model: NVIDIA GeForce 9400M Type: GPU Bus: PCI VRAM (Total): 256 MB Vendor: NVIDIA (0x10de) Device ID: 0x0863 Revision ID: 0x00b1 ROM Revision: 3448 Displays: Color LCD: Display Type: LCD Resolution: 1440 x 900 Pixel Depth: 32-Bit Color (ARGB8888) Main Display: Yes Mirror: Off Online: Yes Built-In: Yes Other: Input Source ID: com.apple.keylayout.US Keyboard Layout: ANSI Raake17
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Cannot Launch Battle.net Using MacBook Pro 2.3 GHz Intel Core i7, 16 GB 1600 MHz DDR3 Memory, Intel Iris Pro 1536 MB Graphics Connected to Battle.net and tried to get update. It stalled before downloading anything and seemed stuck, so I closed Battle.net and re-opened. This time I got the message "we've detected a newer version of Battle.net than the one you're attempting to launch. You may need to fix your shortcuts." I clicked "Continue with Latest Version" but the application just closes. Dysastyrr2
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Battle.net App Continually Scans Game Files ** I tried the fix as suggested by Byromern form the Jul 20th post, and the App still is continually scanning the game files. I am using a Mac, but it is a brand new fully tricked out Mac, so I know that there isn't a problem on my end with the GPU, RAM, etc, etc. The game worked fine until I tried to install the pre-patch. Any other suggestions for a work-around or fix would be helpful! I don't want to uninstall and reinstall just yet, I don't have the discs and it means using another 30GB of bandwidth that might not solve the problem. Anyone else still having this issue? Zazhenbane1
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Stuttering graphics I've been away from the game for a few months, and on returning (and updating both the game and OSX) the graphics stutter. It's visible in the animations (eg. flames) and in camera movement. I can't seem to figure out a fix. Any suggestions? Hibernus24
1d
Freezing at log-in screen After I start the application, in about 10 seconds the log-in screen freezes and I get the icon that says the computer is thinking. This goes on until I have to force quit the game. Since downloading the latest patch it has been doing this and I have been un-able to actually play the game. Please help. Tidebreaker5
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5.1 causing window resize to reload UI Just started with patch 5.1 -- when I type command-M to toggle between full screen and windowed modes, the UI reloads every time. This is, to me, rather annoying. Was this intentional or is something going wrong? I'm on 10.8.2 if it matters. Zigman58
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test how do i change my posts title lollawllwallolalsldlkaskmasdflmnkasdfjn sdflknsdf Griefsavior1
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GTX 980 TI not performing. I have recently replaced my ATI READEON 5870 1024 MB with a GTX 980 TI. All the recommended settings on the 980 for wow are actually 1 number lesser than the Radeon. For example wow suggests an overall value of 3 for the 980 and 4 for the radeon. Anytime I try to crank the overall setting to 5,6 or higher I start getting 20 fps or less. I am at a total loss as to why this should be. I was under the impression that the Nvidea would slay the Radeon. Hardhunter12
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Disappearing Dock 7.0 I play in Windowed (Fullscreen) on a 2012 MacBook Pro (10.11.6) using dual monitors, with WoW running on the secondary monitor. Prior to 7.0, my dock and any application with overlays (Mumble, iMessage, iTunes, etc.) would show on my laptop screen perfectly fine. After 7.0, all of that disappears while running the game. I've noticed this also happens when running Diablo, but does not happen with Starcraft. Additionally, I noticed this was actually happening in Beta but not live, prior to the release of 7.0. Now it happens for both. The hotkey for show/hide dock does not help, either. Anybody figured out how to keep the dock and overlays up while playing in Windowed (Fullscreen)? Meowshwitz3
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battle.net client always updates Whenever I start up the battle.net client it does an update to WoW which takes a few minutes to be "playable" and then the in game performance isn't as solid as usual. The patch level of the battle.net client is 1.3.1.6087 and the patch level of the WoW client shows as 6.2.0.20338 It's annoying to have to do this each time I start the client. It will also sometimes just start going through that process without having restarted the client. Is this fixable? Corvae7
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Addons I am a returning player form 6 years ago. One of my co-workers plays and he told me to use Curse for addons. I attempted to download Curse but for some reason it would not respond with my Mac. Has anyone else had this issue. I ended up going with Wowmatrix but it does not have all of the addons I am looking for. Did this happen to anyone or did I possibly miss a step? Minimeman6
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Kernel Panic in Ashran I found the report that keeps crashing my iMac while in ashran. Anyone able to help me figure out if this is hardware based panic or just software? Anonymous UUID: 06267EFA-5620-59A0-C6CC-423631AEA452 Tue Jul 26 14:01:40 2016 *** Panic Report *** panic(cpu 3 caller 0xffffff80123ce6fa): Kernel trap at 0xffffff7f94874bdc, type 14=page fault, registers: CR0: 0x000000008001003b, CR2: 0xffffff80fead1000, CR3: 0x000000001305804f, CR4: 0x00000000003627e0 RAX: 0x0000000000000064, RBX: 0x000000002cdb4000, RCX: 0x000000002cdb4000, RDX: 0x000000000000000f RSP: 0xffffff9131bcb2f0, RBP: 0xffffff9131bcb340, RSI: 0xffffff9131bcb220, RDI: 0x0000000000000000 R8: 0x000000000000000a, R9: 0x0000000000000000, R10: 0x0000000000000000, R11: 0x0000000000000000 R12: 0xffffff8039961000, R13: 0x000000000000006e, R14: 0xffffff80fead1000, R15: 0x000000002cdb4004 RFL: 0x0000000000010293, RIP: 0xffffff7f94874bdc, CS: 0x0000000000000008, SS: 0x0000000000000010 Fault CR2: 0xffffff80fead1000, Error code: 0x0000000000000000, Fault CPU: 0x3, PL: 0 Backtrace (CPU 3), Frame : Return Address 0xffffff9131bcaf80 : 0xffffff80122dab52 0xffffff9131bcb000 : 0xffffff80123ce6fa 0xffffff9131bcb1e0 : 0xffffff80123ec563 0xffffff9131bcb200 : 0xffffff7f94874bdc 0xffffff9131bcb340 : 0xffffff7f94871869 0xffffff9131bcb380 : 0xffffff7f94870010 0xffffff9131bcb3a0 : 0xffffff7f9486f9ce 0xffffff9131bcb450 : 0xffffff7f948709b2 0xffffff9131bcb4b0 : 0xffffff7f948570c1 0xffffff9131bcb4f0 : 0xffffff7f94738e30 0xffffff9131bcb520 : 0xffffff7f9485da8a 0xffffff9131bcb740 : 0xffffff7f94891c74 0xffffff9131bcb7b0 : 0xffffff7f9475f929 0xffffff9131bcb7e0 : 0xffffff7f948919ff 0xffffff9131bcb820 : 0xffffff7f9475f98a 0xffffff9131bcb850 : 0xffffff7f94891941 0xffffff9131bcb890 : 0xffffff7f9475fd9a 0xffffff9131bcbb10 : 0xffffff7f9475f407 0xffffff9131bcbb50 : 0xffffff7f9475f2b3 0xffffff9131bcbb80 : 0xffffff7f9475e92c 0xffffff9131bcbbc0 : 0xffffff7f94891e4f 0xffffff9131bcbbe0 : 0xffffff80128dfed7 0xffffff9131bcbd20 : 0xffffff8012397f90 0xffffff9131bcbe30 : 0xffffff80122df2c3 0xffffff9131bcbe60 : 0xffffff80122c28f8 0xffffff9131bcbea0 : 0xffffff80122d26a5 0xffffff9131bcbf10 : 0xffffff80123b8eca 0xffffff9131bcbfb0 : 0xffffff80123ecd86 Kernel Extensions in backtrace: com.apple.iokit.IOAcceleratorFamily2(205.11)[AE224148-CFD1-3A17-943F-E42B98EB06DC]@0xffffff7f94736000->0xffffff7f947a1fff dependency: com.apple.iokit.IOPCIFamily(2.9)[F51AA3D6-EC2F-3AD3-A043-06DB79027AA2]@0xffffff7f92b2c000 dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[A360453D-2050-3C49-A549-AC0DD5E87917]@0xffffff7f93623000 com.apple.driver.AppleIntelBDWGraphics(10.1.4)[E7F1E966-82BA-39BA-8EDE-EAAC1E449781]@0xffffff7f9482c000->0xffffff7f948b9fff dependency: com.apple.iokit.IOSurface(108.2.3)[354FC780-7EA4-3C3F-A9E1-2658F63663A9]@0xffffff7f93491000 dependency: com.apple.iokit.IOPCIFamily(2.9)[F51AA3D6-EC2F-3AD3-A043-06DB79027AA2]@0xffffff7f92b2c000 dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[A360453D-2050-3C49-A549-AC0DD5E87917]@0xffffff7f93623000 dependency: com.apple.iokit.IOAcceleratorFamily2(205.11)[AE224148-CFD1-3A17-943F-E42B98EB06DC]@0xffffff7f94736000 BSD process name corresponding to current thread: World of Warcraf Mac OS version: 15G31 Kernel version: Darwin Kernel Version 15.6.0: Thu Jun 23 18:25:34 PDT 2016; root:xnu-3248.60.10~1/RELEASE_X86_64 Kernel UUID: B5AA8E3E-65B6-3D0E-867B-8DCCF81E536C Kernel slide: 0x0000000012000000 Kernel text base: 0xffffff8012200000 __HIB text base: 0xffffff8012100000 System model name: iMac16,2 (Mac-FFE5EF870D7BA81A) System uptime in nanoseconds: 1803286214087 last loaded kext at 17226349939: com.apple.driver.AppleHIDKeyboard 181 (addr 0xffffff7f94420000, size 36864) last unloaded kext at 141436017481: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7f94310000, size 40960) loaded kexts: com.apple.driver.AppleTopCaseHIDEventDriver 86 com.apple.driver.AppleHSBluetoothDriver 86 com.apple.driver.AudioAUUC 1.70 com.apple.filesystems.autofs 3.0 com.apple.driver.AGPM 110.22.0 com.apple.driver.ApplePlatformEnabler 2.6.0d0 com.apple.driver.X86PlatformShim 1.0.0 com.apple.driver.AppleOSXWatchdog 1 com.apple.driver.AppleHDA 274.12 com.apple.driver.AppleGraphicsDevicePolicy 3.12.7 com.apple.driver.AppleUpstreamUserClient 3.6.1 com.apple.driver.pmtelemetry 1 com.apple.iokit.IOUserEthernet 1.0.1 com.apple.driver.AppleIntelBDWGraphics 10.1.4 com.apple.driver.AppleLPC 3.1 com.apple.driver.AppleSMCLMU 208 com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.6f1 com.apple.driver.AppleIntelBDWGraphicsFramebuffer 10.1.4 com.apple.driver.AppleMCCSControl 1.2.13 com.apple.iokit.IOBluetoothSerialManager 4.4.6f1 com.apple.Dont_Steal_Mac_OS_X 7.0.0 com.apple.driver.AppleHV 1 com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0 com.apple.driver.AppleThunderboltIP 3.0.8 com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1 com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0 com.apple.BootCache 38 com.apple.iokit.IOAHCIBlockStorage 2.8.5 com.apple.driver.AppleSDXC 1.7.0 com.apple.iokit.AppleBCM5701Ethernet 10.2.0 com.apple.driver.AirPort.Brcm4360 1040.1.1a6 com.apple.driver.AppleAHCIPort 3.1.8 com.apple.driver.AppleACPIButtons 4.0 com.apple.driver.AppleRTC 2.0 com.apple.driver.AppleHPET 1.8 com.apple.driver.AppleSMBIOS 2.1 com.apple.driver.AppleACPIEC 4.0 com.apple.driver.AppleAPIC 1.7 com.apple.nke.applicationfirewall 163 com.apple.security.quarantine 3 com.apple.security.TMSafetyNet 8 com.apple.driver.AppleHIDKeyboard 181 com.apple.driver.AppleMultitouchDriver 304.12 com.apple.driver.AppleHIDTransport 5 com.apple.driver.IOBluetoothHIDDriver 4.4.6f1 com.apple.kext.triggers 1.0 com.apple.driver.DspFuncLib 274.12 com.apple.kext.OSvKernDSPLib 525 com.apple.iokit.IOSurface 108.2.3 com.apple.driver.AppleGraphicsControl 3.12.8 com.apple.driver.X86PlatformPlugin 1.0.0 com.apple.driver.IOPlatformPluginFamily 6.0.0d7 com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.6f1 com.apple.AppleGraphicsDeviceControl 3.12.8 com.apple.iokit.IOAcceleratorFamily2 205.11 com.apple.driver.AppleSMBusPCI 1.0.14d1 com.apple.driver.AppleHDAController 274.12 com.apple.iokit.IOHDAFamily 274.12 com.apple.iokit.IOAudioFamily 204.4 com.apple.vecLib.kext 1.2.0 com.apple.iokit.IONDRVSupport 2.4.1 com.apple.driver.AppleSMBusController 1.0.14d1 com.apple.iokit.IOGraphicsFamily 2.4.1 com.apple.iokit.IOSerialFamily 11 com.apple.iokit.IOBluetoothFamily 4.4.6f1 com.apple.driver.AppleSMC 3.1.9 com.apple.driver.CoreCaptureResponder 1 com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0 com.apple.driver.AppleThunderboltEDMSink 4.1.1 com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7 com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1 com.apple.driver.usb.networking 5.0.0 com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1 com.apple.driver.CoreStorage 517.50.1 com.apple.iokit.IOEthernetAVBController 1.0.3b3 com.apple.iokit.IO80211Family 1110.26 com.apple.driver.mDNSOffloadUserClient 1.0.1b8 com.apple.iokit.IONetworkingFamily 3.2 com.apple.driver.corecapture 1.0.4 com.apple.iokit.IOAHCIFamily 2.8.1 com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1 com.apple.driver.usb.AppleUSBXHCI 1.0.1 com.apple.driver.AppleThunderboltDPInAdapter 4.1.3 com.apple.driver.AppleThunderboltDPOutAdapter 4.1.3 com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3 com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2 com.apple.driver.AppleThunderboltNHI 4.0.4 com.apple.iokit.IOThunderboltFamily 6.0.2 com.apple.iokit.IONVMeFamily 1.2.0 com.apple.iokit.IOUSBFamily 900.4.1 com.apple.iokit.IOUSBHostFamily 1.0.1 com.apple.driver.AppleUSBHostMergeProperties 1.0.1 com.apple.driver.AppleEFINVRAM 2.0 com.apple.driver.AppleEFIRuntime 2.0 com.apple.iokit.IOHIDFamily 2.0.0 com.apple.iokit.IOSMBusFamily 1.1 com.apple.security.sandbox 300.0 com.apple.kext.AppleMatch 1.0.0d1 com.apple.driver.AppleKeyStore 2 com.apple.driver.AppleMobileFileIntegrity 1.0.5 com.apple.driver.AppleCredentialManager 1.0 com.apple.driver.DiskImages 417.4 com.apple.iokit.IOStorageFamily 2.1 com.apple.iokit.IOReportFamily 31 com.apple.driver.AppleFDEKeyStore 28.30 com.apple.driver.AppleACPIPlatform 4.0 com.apple.iokit.IOPCIFamily 2.9 com.apple.iokit.IOACPIFamily 1.4 com.apple.kec.Libm 1 com.apple.kec.pthread 1 com.apple.kec.corecrypto 1.0 Model: iMac16,2, BootROM IM162.0206.B00, 4 processors, Intel Core i5, 2.8 GHz, 8 GB, SMC 2.32f19 Graphics: Intel Iris Pro Graphics 6200, Intel Iris Pro Graphics 6200, Built-In Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80CE, 0x4B3445364533303445452D45474346202020 Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80CE, 0x4B3445364533303445452D45474346202020 AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x156), Broadcom BCM43xx 1.0 (7.21.95.175.1a6) Bluetooth: Version 4.4.6f1 17910, 3 services, 27 devices, 1 incoming serial ports Network Service: Wi-Fi, AirPort, en1 Serial ATA Device: APPLE HDD HTS541010A9E662, 1 TB USB Device: USB 3.0 Bus USB Device: Bluetooth USB Host Controller USB Device: FaceTime HD Camera (Built-in) USB Device: Microsoft® Nano Transceiver v2.0 Thunderbolt Bus: iMac, Apple Inc., 27.4 Cinderscar2
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legion pre patch graphics issues so i logged in and i tried increasing the graphics settings but nothing seems to help everything is fuzzy and blurred. i don't know what to do playing like this is unacceptable. someone anyone any suggestions? Joellel14
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Disconnects Looking Glass I'm getting disconnected pretty frequently and it's starting to drive me up the wall. One of the steps was to try Looking-Glass which I hope yields something as I'm not that technically sounds, especially on Macs. I have no idea what I'm looking for here as the Looking Glass page doesn't give any real detail on what good looks like, at least to my understanding. Can someone look at this and tell me if there are any issues with my connection? TRACEROUTE: traceroute to 73.155.84.222 (73.155.84.222), 15 hops max, 60 byte packets 1 Blizzard (Blizzard) 0.624 ms 0.668 ms 0.818 ms 2 * * * 3 37.244.1.100 (37.244.1.100) 2.437 ms 2.497 ms 2.564 ms 4 37.244.1.32 (37.244.1.32) 2.389 ms 2.429 ms 2.508 ms 5 te-0-11-0-0-2-pe01.350ecermak.il.ibone.comcast.net (173.167.56.237) 2.139 ms 2.309 ms 2.453 ms 6 hu-2-3-0-5-cr02.350ecermak.il.ibone.comcast.net (68.86.89.181) 2.626 ms 3.335 ms 3.321 ms 7 be-10405-cr02.chicago.il.ibone.comcast.net (68.86.87.185) 4.414 ms 3.611 ms 3.455 ms 8 be-10414-cr02.56marietta.ga.ibone.comcast.net (68.86.86.246) 25.696 ms 25.690 ms 25.685 ms 9 ae-79-ar01.bisbee.tx.houston.comcast.net (68.86.92.90) 37.658 ms 37.691 ms 37.668 ms 10 ae-4-sur02.cinco.tx.houston.comcast.net (68.85.87.254) 41.999 ms 41.956 ms 39.934 ms 11 te-0-0-0-ten03.cinco.tx.houston.comcast.net (68.85.255.130) 37.936 ms 37.906 ms 37.937 ms 12 c-73-155-84-222.hsd1.tx.comcast.net (73.155.84.222) 51.756 ms 53.621 ms 53.632 ms 26/07/2016 22:00:23 UTC -------------------- TRACEROUTE: traceroute to 73.155.84.222 (73.155.84.222), 15 hops max, 60 byte packets 1 Blizzard (Blizzard) 0.637 ms 0.656 ms 0.932 ms 2 * * * 3 37.244.1.100 (37.244.1.100) 2.377 ms 2.424 ms 2.454 ms 4 37.244.1.32 (37.244.1.32) 2.241 ms 2.283 ms 2.332 ms 5 te-0-11-0-0-2-pe01.350ecermak.il.ibone.comcast.net (173.167.56.237) 2.345 ms 2.374 ms 2.395 ms 6 hu-2-3-0-5-cr02.350ecermak.il.ibone.comcast.net (68.86.89.181) 4.184 ms 2.998 ms 2.981 ms 7 be-10405-cr02.chicago.il.ibone.comcast.net (68.86.87.185) 2.806 ms 4.094 ms 4.101 ms 8 be-10414-cr02.56marietta.ga.ibone.comcast.net (68.86.86.246) 25.402 ms 25.431 ms 25.431 ms 9 ae-79-ar01.bisbee.tx.houston.comcast.net (68.86.92.90) 37.688 ms 37.675 ms 37.672 ms 10 ae-4-sur02.cinco.tx.houston.comcast.net (68.85.87.254) 38.026 ms 38.051 ms 38.003 ms 11 te-0-0-0-ten03.cinco.tx.houston.comcast.net (68.85.255.130) 37.949 ms 37.939 ms 37.932 ms 12 * * * 13 * * * 14 * * * 15 * * * 26/07/2016 22:00:23 UTC -------------------- PING: PING 73.155.84.222 (73.155.84.222) 56(84) bytes of data. 64 bytes from 73.155.84.222: icmp_seq=1 ttl=48 time=54.3 ms 64 bytes from 73.155.84.222: icmp_seq=2 ttl=48 time=56.1 ms 64 bytes from 73.155.84.222: icmp_seq=3 ttl=48 time=53.8 ms 64 bytes from 73.155.84.222: icmp_seq=4 ttl=48 time=48.5 ms --- 73.155.84.222 ping statistics --- 4 packets transmitted, 4 received, 0% packet loss, time 3046ms rtt min/avg/max/mdev = 48.557/53.227/56.114/2.830 ms 26/07/2016 22:00:23 UTC -------------------- PING: PING 73.155.84.222 (73.155.84.222) 56(84) bytes of data. 64 bytes from 73.155.84.222: icmp_seq=2 ttl=48 time=52.6 ms 64 bytes from 73.155.84.222: icmp_seq=3 ttl=48 time=59.2 ms 64 bytes from 73.155.84.222: icmp_seq=4 ttl=48 time=62.4 ms --- 73.155.84.222 ping statistics --- 4 packets transmitted, 3 received, 25% packet loss, time 3998ms rtt min/avg/max/mdev = 52.613/58.088/62.422/4.089 ms 26/07/2016 22:00:23 UTC -------------------- TRACEROUTE: traceroute to 73.155.84.222 (73.155.84.222), 15 hops max, 60 byte packets 1 Blizzard (Blizzard) 0.402 ms 0.479 ms 0.580 ms 2 * * * 3 37.244.0.102 (37.244.0.102) 2.171 ms 2.182 ms 2.826 ms 4 37.244.0.34 (37.244.0.34) 2.005 ms 2.019 ms 2.158 ms 5 te-0-4-0-9-pe02.600wseventh.ca.ibone.comcast.net (173.167.56.217) 2.065 ms 2.076 ms 2.152 ms 6 hu-0-5-0-3-cr02.losangeles.ca.ibone.comcast.net (68.86.83.29) 3.853 ms hu-1-0-0-1-cr02.losangeles.ca.ibone.comcast.net (68.86.88.13) 3.855 ms hu-0-5-0-3-cr02.losangeles.ca.ibone.comcast.net (68.86.83.29) 2.547 ms 7 be-11524-cr02.dallas.tx.ibone.comcast.net (68.86.87.174) 34.399 ms 33.581 ms 33.577 ms 8 ae-79-ar01.bearcreek.tx.houston.comcast.net (68.86.92.62) 37.498 ms 37.506 ms 37.507 ms 9 ae-5-sur01.cinco.tx.houston.comcast.net (68.85.246.102) 38.253 ms 38.267 ms 38.269 ms 10 ae-0-sur02.cinco.tx.houston.comcast.net (68.85.244.114) 37.829 ms 37.863 ms 37.860 ms 11 te-0-1-1-ten03.cinco.tx.houston.comcast.net (68.85.251.54) 39.063 ms 38.985 ms 38.989 ms 12 * * * 13 * * * 14 * * * 15 * * * 26/07/2016 22:00:25 UTC -------------------- TRACEROUTE: traceroute to 73.155.84.222 (73.155.84.222), 15 hops max, 60 byte packets 1 Blizzard (Blizzard) 0.366 ms 0.407 ms 0.560 ms 2 * * * 3 37.244.0.102 (37.244.0.102) 2.061 ms 2.119 ms 2.219 ms 4 37.244.0.34 (37.244.0.34) 1.959 ms 1.981 ms 2.028 ms 5 te-0-4-0-9-pe02.600wseventh.ca.ibone.comcast.net (173.167.56.217) 3.072 ms 3.087 ms 3.090 ms 6 hu-0-5-0-0-cr02.losangeles.ca.ibone.comcast.net (68.86.83.17) 3.398 ms hu-1-0-0-1-cr02.losangeles.ca.ibone.comcast.net (68.86.88.13) 2.401 ms hu-1-0-0-0-cr02.losangeles.ca.ibone.comcast.net (68.86.88.9) 2.384 ms 7 be-11524-cr02.dallas.tx.ibone.comcast.net (68.86.87.174) 34.448 ms 33.486 ms 33.483 ms 8 ae-79-ar01.bearcreek.tx.houston.comcast.net (68.86.92.62) 40.282 ms 40.243 ms 40.258 ms 9 ae-5-sur01.cinco.tx.houston.comcast.net (68.85.246.102) 38.174 ms 38.148 ms 38.158 ms 10 ae-0-sur02.cinco.tx.houston.comcast.net (68.85.244.114) 37.896 ms 37.833 ms 37.825 ms 11 te-0-1-1-ten03.cinco.tx.houston.comcast.net (68.85.251.54) 38.974 ms 39.046 ms 39.041 ms 12 c-73-155-84-222.hsd1.tx.comcast.net (73.155.84.222) 50.023 ms * * 26/07/2016 22:00:27 UTC -------------------- PING: PING 73.155.84.222 (73.155.84.222) 56(84) bytes of data. 64 bytes from 73.155.84.222: icmp_seq=2 ttl=50 time=48.8 ms 64 bytes from 73.155.84.222: icmp_seq=3 ttl=50 time=53.8 ms 64 bytes from 73.155.84.222: icmp_seq=4 ttl=50 time=142 ms --- 73.155.84.222 ping statistics --- 4 packets transmitted, 3 received, 25% packet loss, time 4005ms rtt min/avg/max/mdev = 48.825/81.658/142.331/42.951 ms 26/07/2016 22:00:26 UTC -------------------- PING: PING 73.155.84.222 (73.155.84.222) 56(84) bytes of data. 64 bytes from 73.155.84.222: icmp_seq=1 ttl=50 time=58.6 ms 64 bytes from 73.155.84.222: icmp_seq=2 ttl=50 time=49.6 ms 64 bytes from 73.155.84.222: icmp_seq=3 ttl=50 time=50.0 ms 64 bytes from 73.155.84.222: icmp_seq=4 ttl=50 time=50.7 ms --- 73.155.84.222 ping statistics --- 4 packets transmitted, 4 received, 0% packet loss, time 3049ms rtt min/avg/max/mdev = 49.660/52.281/58.623/3.685 ms 26/07/2016 22:00:30 UTC -------------------- MTR: HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev 1. Blizzard 0.0% 10 0.5 0.6 0.4 0.8 0.1 2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 3. 37.244.1.100 0.0% 10 2.4 2.8 2.3 3.8 0.6 4. 37.244.1.32 0.0% 10 2.2 2.4 2.2 3.6 0.4 5. te-0-11-0-0-2-pe01.350ecermak.il.ibone.comcast.net 0.0% 10 2.2 2.4 2.2 2.6 0.1 6. hu-2-3-0-5-cr02.350ecermak.il.ibone.comcast.net 0.0% 10 4.0 3.6 2.9 4.4 0.5 7. be-10405-cr02.chicago.il.ibone.comcast.net 0.0% 10 3.1 3.9 3.1 4.9 0.6 8. be-10414-cr02.56marietta.ga.ibone.comcast.net 0.0% 10 26.2 25.3 24.5 26.2 0.6 9. ae-79-ar01.bisbee.tx.houston.comcast.net 0.0% 10 37.6 38.5 37.6 43.4 1.9 10. ae-4-sur02.cinco.tx.houston.comcast.net 0.0% 10 38.2 38.1 38.1 38.2 0.0 11. te-0-0-0-ten03.cinco.tx.houston.comcast.net 0.0% 10 37.9 38.0 37.9 38.1 0.1 12. c-73-155-84-222.hsd1.tx.comcast.net 0.0% 10 51.1 51.8 48.7 58.0 3.0 26/07/2016 22:00:23 UTC -------------------- MTR: HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev 1. Blizzard 0.0% 10 0.5 0.6 0.3 0.7 0.1 2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 3. 37.244.1.100 0.0% 10 2.2 2.7 2.2 3.7 0.5 4. 37.244.1.32 0.0% 10 3.6 2.6 2.2 3.6 0.5 5. te-0-11-0-0-2-pe01.350ecermak.il.ibone.comcast.net 0.0% 10 2.4 2.4 2.2 2.9 0.2 6. hu-2-3-0-5-cr02.350ecermak.il.ibone.comcast.net 0.0% 10 4.4 4.1 3.5 4.7 0.4 7. be-10405-cr02.chicago.il.ibone.comcast.net 0.0% 10 3.5 3.7 2.7 4.5 0.5 8. be-10414-cr02.56marietta.ga.ibone.comcast.net 0.0% 10 24.8 25.4 24.6 26.4 0.7 9. ae-79-ar01.bisbee.tx.houston.comcast.net 0.0% 10 38.7 38.0 37.6 40.6 1.0 10. ae-4-sur02.cinco.tx.houston.comcast.net 0.0% 10 38.1 38.1 38.1 38.2 0.0 11. te-0-0-0-ten03.cinco.tx.houston.comcast.net 0.0% 10 38.0 38.0 37.9 38.0 0.0 12. c-73-155-84-222.hsd1.tx.comcast.net 20.0% 10 50.6 54.2 49.7 62.3 4.7 26/07/2016 22:00:23 UTC -------------------- MTR: HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev 1. Blizzard 0.0% 10 0.4 0.4 0.3 0.7 0.1 2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 3. 37.244.0.102 0.0% 10 2.2 2.1 2.1 2.5 0.1 4. 37.244.0.34 0.0% 10 2.0 2.2 2.0 2.5 0.2 5. te-0-4-0-9-pe02.600wseventh.ca.ibone.comcast.net 0.0% 10 3.3 2.2 1.9 3.3 0.4 6. hu-1-0-0-1-cr02.losangeles.ca.ibone.comcast.net 0.0% 10 3.7 3.2 2.2 4.4 0.6 7. be-11524-cr02.dallas.tx.ibone.comcast.net 0.0% 10 33.8 34.1 33.4 35.0 0.6 8. ae-79-ar01.bearcreek.tx.houston.comcast.net 0.0% 10 37.5 37.5 37.5 37.6 0.0 9. ae-5-sur01.cinco.tx.houston.comcast.net 0.0% 10 38.1 46.7 37.8 123.3 26.9 10. ae-0-sur02.cinco.tx.houston.comcast.net 0.0% 10 38.0 38.0 37.9 38.1 0.1 11. te-0-1-1-ten03.cinco.tx.houston.comcast.net 0.0% 10 39.1 39.1 39.0 39.3 0.1 12. c-73-155-84-222.hsd1.tx.comcast.net 20.0% 10 50.6 51.5 47.9 58.5 4.0 26/07/2016 22:00:25 UTC -------------------- MTR: HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev 1. Blizzard 0.0% 10 0.5 0.4 0.3 0.6 0.1 2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 3. 37.244.0.102 0.0% 10 2.3 2.2 1.9 2.7 0.2 4. 37.244.0.34 0.0% 10 2.1 2.1 1.9 3.3 0.4 5. te-0-4-0-9-pe02.600wseventh.ca.ibone.comcast.net 0.0% 10 1.9 1.9 1.7 2.1 0.1 6. hu-1-0-0-0-cr02.losangeles.ca.ibone.comcast.net 0.0% 10 2.6 3.3 2.4 4.3 0.7 7. be-11524-cr02.dallas.tx.ibone.comcast.net 0.0% 10 33.4 33.9 33.2 35.1 0.7 8. ae-79-ar01.bearcreek.tx.houston.comcast.net 0.0% 10 37.5 37.5 37.4 37.6 0.1 9. ae-5-sur01.cinco.tx.houston.comcast.net 0.0% 10 38.2 46.8 38.2 107.3 21.9 10. ae-0-sur02.cinco.tx.houston.comcast.net 0.0% 10 38.7 38.0 37.9 38.7 0.2 11. te-0-1-1-ten03.cinco.tx.houston.comcast.net 0.0% 10 39.1 39.0 39.0 39.1 0.0 12. c-73-155-84-222.hsd1.tx.comcast.net 0.0% 10 63.8 53.2 47.9 63.8 4.7 26/07/2016 22:00:27 UTC -------------------- Thanks Farmerfred0
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Wow Folder to External Hard Drive Hi there! I'm running out of room on my computer's drive, so I was thinking about moving my WoW folder to an external. The question I have is, are there any negatives to doing this, aside from (knock on wood) the drive failing, like WoW running slower or just overall, not as good performance? And, from my understanding, if I were to do this, all I would have to do is literally move my WoW folder, from my Applications to the external, right? I wouldn't have to re-download anything? Thanks! Lavenex10
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Been crashing all night It's mostly when I've been battling bosses/just about to defeat them and going from fullscreen to windowed mode but this game has continually crashed on me all night. Marott9
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Graphics Issues, FPS drop into entire crash I'm playing WoW on a Intel HD Graphics 6000 in a iMac 16,1 and before the Pre-Patch everything ran smoothly. Now I crash every five minutes or so playing in WoD, I first notice black shards of glass-like 3D texture glitching out and flexing; sometimes it's peoples clothing and weapons, their textures start to stretch and then maybe a minute after the FPS drops to 1 and then I get a full on computer crash. I've run a diagnostics report and it says everything is running smoothly, I've played other games on this computer and they run fine without any computer wide crashes. This DOESN'T happen in any of the Vanilla, BC, WotLK, Cata, MoP zones however. Just in WoD to my understanding. I've played countless alts without almost no crashes whatsoever. [Edit] - I've also done the things posted in the stickies and even going as far as limiting my viewing distance to see if it helps any. Nothing works. All of my settings are ether Fair and or Good on my Graphic Settings in-game too. I've updated to the most recent OSX update as well. Cywen9
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Framerate Loss So I have reviewed a few pages worth of this forum. It seems like us Mac users are really getting hit hard. I really can't find any clear answers so I am making my own post. First off, Prior to this patch, I generally have a fairly stable 60 framerate even in 20 mans with high graphic encounters. On patch day things were pretty chaotic as they usually are, but not my first patch rodeo so no big deal. But i kept getting a message that i should download the new OS update (released monday night right before patch) that it would be more stable for patch. So, I decided that since add ons were still being updated etc that I might as well take some time out and to the update. Unfortunately for me, midway through OS update there was a major crash up the road, taking out power and therefore internet. It basically screwed my system and after a few days of attempting recoveries i bit the bullet and wiped the hard drive. (sob) SO .... fresh hard drive, everything updated, stable ethernet connection, (average 55-60 mbps) wow framerate 12. I am on this forum looking for answers to how this can be. Because of my particular situation it is hard to see whether this is strictly a wow issue or did the powerouttage dmg other internal hardware. I was really not on wow much during the recent patch due to the above situation, and whatever time i WAS on, i put any performance problems down to patch day hoopla I have spent 3 hours on phone today with apple on this issue alone testing whatever was testable, with still no clear answer for the poor performance. After looking at the MULTITUDES of issues posted in this forum, It "appears" that this framerate situation is this patch in connection with the new OS update (10.11.6)? I have an appt wed at the genius bar but hate to pay for all that (and the closest one is NOT close or convenient) if the issue is not my computer. I have had to lower all my graphics to the lowest acceptable settings from previous high to ultra settings. I don't have the "metal" setting only the openGL. I have taken all add ons out of game and tried that. Still super low fps. And did i read a blue post right that there is no remedy in sight until OCTOBER? I sincerely hope that i misread that. Any way any feed back would be appreciated. I can provide deets on my rig as needed. Stormeey9
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