Mac Technical Support

Sep 15 Launcher error When ever i go to load WOW from it is thinking i have the wrong graphics card installed. The Launcher reports the following. Your System does not meet the minimum Recommended specs for world of warcraft. The game probably run run very well. ( Even though i was running it yesterday no problem ) For reference you have: OS - 10.11.6 Video Card - Intent HD Graphics 3000. I don have a Intel HD Graphics card the card that i have installed is an AMD Radeon HD 6970M 2048MBs card. Whats the deal ? How can i fix this ?Leludallas3 Sep 15
Sep 15 Surakarta Graphic Issues Mac Mini El Captian OS runs fine till I go near the dome in Suramar. Then graphics has lines in middle of screen. Titles go away such as exit game ( text inside button).I have to exit game. If I go to another BI zone the video issue continues. If I log out then go to another zone no issues. Any help besides buying the only Mac that has a seperate video card?Jovanette2 Sep 15
Sep 15 cannot access game or download Few days ago I went to download the new game updates and it says "scanning game files" I wait for that to finish, and then it never finishes, just keeps restarting the scanning over again. I have tried many times and looked everywhere for answers. I cannot access the game during this time - which I believe has been close to a week now. I am running from a Macbook Pro 10.11.6 have El Capitan, and run the game from an external hard drive. Anyone that can help me get to the next step of downloading would be greatly appreciated!! Thanks.Cynassa3 Sep 15
Sep 15 rainbow wheel in load screen was working like 3 hours ago before the maintenance patch and now whenever i try to log onto a character the load doesnt load and rainbow wheels my computer is definitely good enough to play wow using a 2013 macbook air,Healfortits0 Sep 15
Sep 15 Rainbow wheel when logging into char I cannot log in on my mac laptop right now and last night when i tried it worked. I downloaded addons last night and now it freezes with the rainbow wheel at about 10% into the loading login screen. Please helpSwiftydarky2 Sep 15
Sep 14 WoW locking up whole computer! Ok, so I wiped my whole computer (because there was too much junk on it) and then redownloaded WoW... I'll get to the character selection screen and then after a few seconds my computer locks up. I can move my mouse but can't click on anything or exit the game. At that point I have to just do a hard reset. This has been happening since Legion came out. I'm not a computer junkie or anything, so can someone please help me figure out how to fix this and what's going wrong?Myraa2 Sep 14
1d Twitter integration not working Hello! Since the pre-patch went live my twitter integration has stopped working properly. Whenever I try to share an achievement or generally tweet from the game, the entire game just crashes. In addition, whenever I try to share screenshots, I just get a bright green screen. I think the green screen thing was happening for PC users for awhile there, too, but seems to be ok for them now. A few other people I have spoken to who have Macs have the same troubles. I've tried disconnecting my twitter again and re-adding it but no difference. Any other suggestions?Cinderstorm38 1d
Sep 14 Sierra upgrade: Orbweaver lost keymaps Title says it all, and the awful, awful Synapse software (yes it's up to date) isn't making the settings stick. I do not use the in-game add-on. Thought I would ask here first, as the Orbweaver support is terrible. I also have a licensed copy of ControllerMate, but the dev tells me he needs a new Orbweaver to provide support in the app. Thanks in advance.Korvac0 Sep 14
Sep 14 Crash when changing graphics... I have a brand new Macbook Pro 13'3, and every time i go to change the render scale, my game crashes. MY settings are on the set 3/10 with just the view distance up to 5. I can't find anything about this.Ðaaxx0 Sep 14
Sep 14 Admin password required at every launch The launcher will ask for an admin password before it can open every time. I do not want to give everyone one admin rights to play a game. Everything is up-to-date in WoW. OSX 10.8.1 - Permissions and usual jazz okay. Usual deleting of certain Blizzard files done. Wishing for the old Blizzard Mac days again when you could just click an icon and play a game.Strauss2 Sep 14
Sep 14 Pulse lag issue? I play WoW on my 13" MacBook pro, 2.4GHz processor, 4 GB of RAM, NIVIDIA GeForce 320M graphics card. From what I understand these are fine system specifications to run World of Warcraft, but unfortunately I'm still having a very annoying issue. When I play WoW my game starts off fine, but after about 1 minute, of even just standing in one place, my game starts to lag in pulses. The screen never actually freezes up, but in a constant pulse and steady pace my game will lag. To put it in perspective, say I am summoning a mount and the summon bar shows up, the meter displaying how far my summon is in the process; will move quickly, then slowly, then quickly, and then slowly. This is constant throughout gameplay. If I'm running forward it moves slow, then fast, like the game speed is pulsating. This is becoming very annoying, and has been happening for about a week now. I have tried everything I can think of to fix the problem, set my graphics to as low as possible, still lagged, changed my internet setup, still lagged. I don't know what else to try. My game latency is on average at 60-63 for both world and home. Does anyone know what may be the problem, and how to fix it? Thank you -Jaelina/JakeJaelina26 Sep 14
Sep 14 Consistently Crashing Upon Command+M Whether I minimize or maximize, theres over a 50% chance the game will crash, regardless of what is happening in game. I can only minimize or maximize in the character screen or the login screen. And another weird, weird bug. I can't see shamans in ghost wolf form. I can see them as raptors, but if it's a ghost they are just a shadow on the floor.Backsurgeon4 Sep 14
Sep 14 Disconnecting Thanks blizz, i disconnected from the last boss in a mythic Eye of azshara and now i have a stupid login wait and propably wont get my artifact quest completed til next week. THANKS ALOT.Crùel2 Sep 14
Sep 13 rMBP 2015 vs 5-yr old PC Just for a comparison I fired up my windows box. It's 5 years old, and has a Pentium G630, Radeon HD 6800, 8 GB ram. It is able to run graphics on setting 5, and pull 100FPS. While my rMBP (2.8 i7, Radeon R9 M370X, 16GB ram, SSD) struggles to get 60 FPS on setting 2 or 3. Is it because of DirectX that we see such dramatic power on an old windows box compared to a brand new macbook pro? Both of these cases I'm outputting the display to a 1920x1080 monitor. I'm frustrated but also curious.Quiggle19 Sep 13
Sep 13 Game won't respond when trying to connect Former player from Cata, trying to get started on Legion. Got a few days of game time credited to my account so I can check on my characters before purchasing the game. Downloaded game client overnight 2 days ago. Tried to start up and it got through the opening trailer but froze up and wouldn't respond once it got to the "connecting" screen. There's about a 5 second window that I can do stuff in. Tried to hit cancel and it takes me to the login screen, but before I can enter my login info it freezes and I have to force quit. Tried deleting and re-downloading the game last night, still having the same problem. Running on a 2008 Mac Pro with OSX 10.10.5, graphics card is an nVidia Radeon 8800 GT 512MB, 6GB of RAM, 1TB free HD space. Not sure if it's a hardware incompatibility or what. Graphics card numbering confuses me, so I don't know if it meets the minimum req or not. Mine is still the original that came with my computer. Can someone please help me?Koetzl1 Sep 13
Sep 13 Stuttering graphics I've been away from the game for a few months, and on returning (and updating both the game and OSX) the graphics stutter. It's visible in the animations (eg. flames) and in camera movement. I can't seem to figure out a fix. Any suggestions?Hibernus26 Sep 13
Sep 13 7.0.3 - Mac issues screen tearing/crashing I have been playing the game for several weeks without any issue. Yesterday when I was in the Dream the game froze and I was unable to force quit the application. Instead I had to reboot the computer. I tried: 1. Scan and repair - No effect 2. Changes from windowed to full and back again - still seeing graphic issues 3. Re-intall the game and it worked fine for about 15 mins then issues came back. 4. Change Graphics API from Metal to OpenGL - No effect I run a pretty new iMac iMac 27-inch, late 2015 specs: OS: OS X El Capitan Processor: 3,3 GHz Intel Core i5 Memory: 8 GB 1600 MHz DDR3 Harddisk: 2 TB APPLE HDD Graphics: AMD Radeon R9 M395 Any suggestions?Kementari1 Sep 13
Sep 13 iMac screen freezing Started playing on my new iMac it ran fine then a little while in the screen will freeze and show colourful lines , I can continue to hear what is going on in game , fighting , walking etc the only way to clear the screen it to hold the power button and reboot completely and it continues to happenDeathfearsme4 Sep 13
Sep 13 Dungeon mechanics dependent on Liquid detail hey, i noticed that certain boss mechanics seemed to be visible now based on liquid detail being set to good or higher, was wondering if there was any work around that would allow these to be visible on lower end machines. For those that played beta will raid mechanics also require liquid detail to be set to good? I noticed that the Nether Rips placed by Harbaron in Maw of Souls and the wake of shadows left by General Xakal in the Arkway seem to be dependent on this setting. Any help would be greatly appreciated. I play on a 2014 15in macbook pro w/ Iris ProAndyjchu0 Sep 13
Sep 13 Consistant freezing when I use the Metal API Certain zones freeze for a few seconds every 30 seconds when I use the Metal APIKrys1 Sep 13
Sep 13 Quest givers are missing I'm trying to turn in two quests and they are pretty close to each other. In both instances the quest givers are not anywhere to be found. The two quests where the quest givers for the turn in are missing are: The only choice we can make and it seems the other quest is gone after logging out and back in trying to fix it. Makes me frustrated .... don't feel like playing anymore tonight.Niastissa0 Sep 13
Sep 12 WOW 51900323 I keep getting that error well not that exactly i don't remember the error exactly the code but it is along those line and i just keep getting cut off from my demon hunter file and that pops up and it tells me to log back in i have tried everything and nothing works how do i fix this. also when i play my other files this does not happen at all i don't have the same problem only with my demon hunter.Loriadri0 Sep 12
Sep 12 So, I guess I just cant play? I'm running a Mac Pro 3.7 GHz Quad-Core Intel Xeon E5 16 GB 1866 MHz DDR3 ECC AMD FirePro D300 2048 MB in El Captain 10.11.6 And I go to purchase Leigion, and it simply doesnt work. I have a character list, like normal but none of the toons pop up, I've reinstalled the game, I've changed old interface files,WTF and so forth, ive deleted cache files, ive tried everything. Basically I'm left thinking the driver just DOESNT work anymore, even though the website clearly states it does. Any answers?Tipforrez5 Sep 12
Sep 12 iMac can no longer handle WoW My friend has an iMac desktop that she purchased sometime in 2007 and it seems that WoW will no longer be playable on her system. She told me that upon logging into the game that there is so much lag that game play is impossible even with minimal graphic settings enabled. Is there something that she can try to resolve this problem? Thanks.Zamballa8 Sep 12
Sep 12 little concerned about mac performance atm my current system is performing ok but behind minimum specs, I'd ideally look around for another mac but some of the stuff I'm reading here concerns me. I know mac is much more popular now but it's still got to be ... well, how much is your guys commitment to mac? I read the stickys, I do understand they are sort of screwed atm, they put in this whole high res "retina" nonsense but they don't have the processor and graphics to back it up for gaming. And the whole total-integration thing is annoying. But, I'm kind of done building my PCs, the apple store is simply just too convenient. There was a tough spot when cata was released, I actually had to figure out bootcamp at that time to play the game in windows (on mac). Is this happening again? Or is it just forum-sky-is-falling stuff? they still sell an iMac that doesn't have the retina screen, I was thinking of that. Bad idea?Zahruk7 Sep 12
Sep 12 System Survey I saw this run when I started the launcher today. What is it and what is it collecting?Archemorus1 Sep 12
Sep 12 Weird interface glitch with text This happened for the first time today. For some reason only when a NPC starts talking above my action bar I have a flash then all the text from the entire wow interface is gone. Weirdly this is only happening on my alt hunter. So I can't tell if its a graphics or addon issue. I cleared cache already and it still appears to be happening.Solz9 Sep 12
Sep 12 Logitech 600, Steermouse & modifier keys I'm using a Logitech 600 mouse and the Steermouse software on my iMac running El Capitan. If I press a modifier key on my keyboard and click one of the side buttons on my mouse, it will register as just the base value that is bound to that key, instead of including the modifier. (i.e. "N1" instead of "Shift-N1".) If I use Logitech's software instead of Steermouse, this works fine. But Steermouse has other mapping features that are superior to the Logitech software, so I'd rather use it as the driver. I've tried this command to disable Blizz's expose fix. But it doesn't seem to affect this configuration: defaults write com.blizzard.worldofwarcraft disable-expose-fix -bool YES Anyone have any suggestions on how to get this combination working?Kulakai0 Sep 12
Sep 12 Text Disappearance My text disappears every so often when I am playing. Literally all the text (letters/numbers/etc) disappear, is there any way I can fix or something I can do?Griindr1 Sep 12
Sep 12 Game Fails to Launch WoW crashes immediatly upon launch from either the launcher or from .app file. Deleting the usual folders hasn't repaired the problem. The game did this yesterday. I installed a fresh download, and that fixed the problem. It is back to doing it again today though. Data dump below. Process: World of Warcraft [12866] Path: /Applications/World of Warcraft/World of of Warcraft Identifier: com.blizzard.worldofwarcraft Version: 7.0.3 [22423] (22423) Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: World of Warcraft [12866] User ID: 501 Date/Time: 2016-08-23 17:04:47.550 -0700 OS Version: Mac OS X 10.12 (16A304a) Report Version: 12 Anonymous UUID: CD373EDD-B76F-B214-DD83-5AA02A956F89 Sleep/Wake UUID: 2F03DDD2-A55A-405C-ACA5-20329344A845 Time Awake Since Boot: 34000 seconds Time Since Wake: 1200 seconds System Integrity Protection: enabled Crashed Thread: 14 Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY VM Regions Near 0: --> __TEXT 0000000100000000-00000001017fb000 [ 24.0M] r-x/rwx SM=COW /Applications/World of Warcraft/World of of Warcraft Thread 0:: Dispatch queue: 0 libsystem_kernel.dylib 0x00007fffbedaead6 __open + 10 1 com.blizzard.worldofwarcraft 0x000000010037610d 0x100000000 + 3629325 2 com.blizzard.worldofwarcraft 0x0000000100376ac7 0x100000000 + 3631815 3 com.blizzard.worldofwarcraft 0x000000010036d0a6 0x100000000 + 3592358 4 com.blizzard.worldofwarcraft 0x000000010036cec1 0x100000000 + 3591873 5 com.blizzard.worldofwarcraft 0x000000010036ccaf 0x100000000 + 3591343 6 com.blizzard.worldofwarcraft 0x0000000100389a6d 0x100000000 + 3709549 7 com.blizzard.worldofwarcraft 0x00000001003ce00e 0x100000000 + 3989518 8 com.blizzard.worldofwarcraft 0x00000001003d6e42 0x100000000 + 4025922 9 com.blizzard.worldofwarcraft 0x000000010038f946 0x100000000 + 3733830 10 com.blizzard.worldofwarcraft 0x000000010038f43b 0x100000000 + 3732539 11 com.blizzard.worldofwarcraft 0x0000000100d7dcf7 0x100000000 + 14146807 12 com.blizzard.worldofwarcraft 0x0000000100d7e8fd 0x100000000 + 14149885 13 com.blizzard.worldofwarcraft 0x0000000100d82162 0x100000000 + 14164322 14 com.blizzard.worldofwarcraft 0x0000000100fad31e 0x100000000 + 16438046 15 com.blizzard.worldofwarcraft 0x0000000100003f0a 0x100000000 + 16138 16 0x00007fffa9bdb6ac __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12 17 0x00007fffa9bdb5ab _CFXRegistrationPost + 427 18 0x00007fffa9bdb312 ___CFXNotificationPost_block_invoke + 50 19 0x00007fffa9b99a32 -[_CFXNotificationRegistrar find:object:observer:enumerator:] + 2018 20 0x00007fffa9b98a1b _CFXNotificationPost + 667 21 0x00007fffab5c60e3 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66 22 0x00007fffa7850294 -[NSApplication finishLaunching] + 327 23 0x00007fffa784fd46 -[NSApplication run] + 267 24 0x00007fffa781aaaa NSApplicationMain + 1237 25 com.blizzard.worldofwarcraft 0x000000010151bb33 0x100000000 + 22133555 26 com.blizzard.worldofwarcraft 0x00000001000043fd 0x100000000 + 17405 27 libdyld.dylib 0x00007fffbec80255 start + 1 Thread 1: 0 libsystem_kernel.dylib 0x00007fffbedaf4e6 __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x00007fffbee967c5 _pthread_wqthread + 1426 2 libsystem_pthread.dylib 0x00007fffbee96221 start_wqthread + 13 Thread 2: 0 libsystem_pthread.dylib 0x00007fffbee96214 start_wqthread + 0 1 ??? 0x007865646e496d65 0 + 33888479226719589 Thread 3: 0 libsystem_pthread.dylib 0x00007fffbee96214 start_wqthread + 0 1 ??? 0x000070000b089b30 0 + 123145487424304 Thread 4:: Exception Handler 0 libsystem_c.dylib 0x00007fffbecfd71d __vfprintf + 9030 1 libsystem_c.dylib 0x00007fffbed25443 __v2printf + 699 2 libsystem_c.dylib 0x00007fffbed0994a _vsnprintf + 586 3 libsystem_c.dylib 0x00007fffbed0999d vsnprintf_l + 41 4 libsystem_c.dylib 0x00007fffbecf9da3 snprintf + 188 5 com.blizzard.worldofwarcraft 0x00000001002ae195 0x100000000 + 2810261 6 com.blizzard.worldofwarcraft 0x00000001002afc5f 0x100000000 + 2817119 7 com.blizzard.worldofwarcraft 0x00000001002aff9e 0x100000000 + 2817950 8 libsystem_kernel.dylib 0x00007fffbeda7187 mach_msg_server + 485 9 com.blizzard.worldofwarcraft 0x00000001002af0c3 0x100000000 + 2814147 10 libsystem_pthread.dylib 0x00007fffbee96abb _pthread_body + 180 11 libsystem_pthread.dylib 0x00007fffbee96a07 _pthread_start + 286 12 libsystem_pthread.dylib 0x00007fffbee96231 thread_start + 13 Thread 5:: Async Signal Handler 0 libsystem_kernel.dylib 0x00007fffbedaefde __semwait_signal + 10 1 libsystem_c.dylib 0x00007fffbed35b92 nanosleep + 199 2 libsystem_c.dylib 0x00007fffbed359f3 sleep + 42 3 libsystem_c.dylib 0x00007fffbed35a1f sleep + 86 4 com.blizzard.worldofwarcraft 0x00000001002af83a 0x100000000 + 2816058 5 libsystem_pthread.dylib 0x00007fffbee96abb _pthread_body + 180 6 libsystem_pthread.dylib 0x00007fffbee96a07 _pthread_start + 286 7 libsystem_pthread.dylib 0x00007fffbee96231 thread_start + 13 Thread 6:: Fatal Exception Handler 0 libsystem_kernel.dylib 0x00007fffbeda741a mach_msg_trap + 10 1 libsystem_kernel.dylib 0x00007fffbeda6867 mach_msg + 55 2 libsystem_kernel.dylib 0x00007fffbeda715b mach_msg_server + 441 3 com.blizzard.worldofwarcraft 0x00000001002af105 0x100000000 + 2814213 4 libsystem_pthread.dylib 0x00007fffbee96abb _pthread_body + 180 5 libsystem_pthread.dylib 0x00007fffbee96a07 _pthread_start + 286 6 libsystem_pthread.dylib 0x00007fffbee96231 thread_start + 13 Thread 7:: operator delete[](void*) 0 libsystem_kernel.dylib 0x00007fffbedaec8a __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffbee9797a _pthread_cond_wait + 712 2 com.blizzard.worldofwarcraft 0x0000000100438757 0x100000000 + 4425559 3 com.blizzard.worldofwarcraft 0x000000010123f7e3 0x100000000 + 19134435 4 com.blizzard.worldofwarcraft 0x000000010123f485 0x100000000 + 19133573 5 com.blizzard.worldofwarcraft 0x0000000100440692 0x100000000 + 4458130 6 com.blizzard.worldofwarcraft 0x000000010044081d 0x100000000 + 4458525 7 0x00007fffab5f230d __NSThread__start__ + 1243 8 libsystem_pthread.dylib 0x00007fffbee96abb _pthread_body + 180 9 libsystem_pthread.dylib 0x00007fffbee96a07 _pthread_start + 286 10 libsystem_pthread.dylib 0x00007fffbee96231 thread_start + 13 Thread 8:: operator delete[](void*) 0 libsystem_kernel.dylib 0x00007fffbedaef4e __select + 10 1 com.blizzard.worldofwarcraft 0x00000001012401b6 0x100000000 + 19136950 2 com.blizzard.worldofwarcraft 0x000000010123f49e 0x100000000 + 19133598 3 com.blizzard.worldofwarcraft 0x0000000100440692 0x100000000 + 4458130 4 com.blizzard.worldofwarcraft 0x000000010044081d 0x100000000 + 4458525 5 0x00007fffab5f230d __NSThread__start__ + 1243 6 libsystem_pthread.dylib 0x00007fffbee96abb _pthread_body + 180 7 libsystem_pthread.dylib 0x00007fffbee96a07 _pthread_start + 286 8 libsystem_pthread.dylib 0x00007fffbee96231 thread_start + 13 Thread 9: 0 libsystem_pthread.dylib 0x00007fffbee96214 start_wqthread + 0 Thread 10: 0 libsystem_kernel.dylib 0x00007fffbedaec8a __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffbee9797a _pthread_cond_wait + 712 2 com.blizzard.worldofwarcraft 0x00000001002cae5e 0x100000000 + 2928222 3 com.blizzard.worldofwarcraft 0x00000001002ca209 0x100000000 + 2925065 4 com.blizzard.worldofwarcraft 0x00000001001546a1 0x100000000 + 1394337 5 libsystem_pthread.dylib 0x00007fffbee96abb _pthread_body + 180 6 libsystem_pthread.dylib 0x00007fffbee96a07 _pthread_start + 286 7 libsystem_pthread.dylib 0x00007fffbee96231 thread_start + 13 Thread 11: 0 libsystem_kernel.dylib 0x00007fffbedaef4e __select + 10 1 com.blizzard.worldofwarcraft 0x00000001002c8371 0x100000000 + 2917233 2 com.blizzard.worldofwarcraft 0x00000001002e8c5e 0x100000000 + 3050590 3 com.blizzard.worldofwarcraft 0x00000001002e6643 0x100000000 + 3040835 4 com.blizzard.worldofwarcraft 0x0000000100006cc9 0x100000000 + 27849 5 com.blizzard.worldofwarcraft 0x00000001001546a1 0x100000000 + 1394337 6 libsystem_pthread.dylib 0x00007fffbee96abb _pthread_body + 180 7 libsystem_pthread.dylib 0x00007fffbee96a07 _pthread_start + 286 8 libsystem_pthread.dylib 0x00007fffbee96231 thread_start + 13 Thread 12: 0 libsystem_platform.dylib 0x00007fffbee8cba0 _sigtramp + 0 1 libsystem_c.dylib 0x00007fffbed09b70 vsprintf_l + 368 2 com.blizzard.worldofwarcraft 0x00000001002f3afd 0x100000000 + 3095293 3 com.blizzard.worldofwarcraft 0x00000001002c3c16 0x100000000 + 2898966 4 com.blizzard.worldofwarcraft 0x00000001002ed75a 0x100000000 + 3069786 5 com.blizzard.worldofwarcraft 0x00000001001546a1 0x100000000 + 1394337 6 libsystem_pthread.dylib 0x00007fffbee96abb _pthread_body + 180 7 libsystem_pthread.dylib 0x00007fffbee96a07 _pthread_start + 286 8 libsystem_pthread.dylib 0x00007fffbee96231 thread_start + 13 Thread 13: 0 libsystem_c.dylib 0x00007fffbecb6b92 strlen + 18 1 com.blizzard.worldofwarcraft 0x00000001002f3afd 0x100000000 + 3095293 2 com.blizzard.worldofwarcraft 0x00000001002c3c16 0x100000000 + 2898966 3 com.blizzard.worldofwarcraft 0x00000001002ed75a 0x100000000 + 3069786 4 com.blizzard.worldofwarcraft 0x00000001001546a1 0x100000000 + 1394337 5 libsystem_pthread.dylib 0x00007fffbee96abb _pthread_body + 180 6 libsystem_pthread.dylib 0x00007fffbee96a07 _pthread_start + 286 7 libsystem_pthread.dylib 0x00007fffbee96231 thread_start + 13 Thread 14 Crashed: 0 libsystem_c.dylib 0x00007fffbecb6b92 strlen + 18 1 com.blizzard.worldofwarcraft 0x00000001002f3afd 0x100000000 + 3095293 2 com.blizzard.worldofwarcraft 0x00000001002c3c16 0x100000000 + 2898966 3 com.blizzard.worldofwarcraft 0x00000001002ed75a 0x100000000 + 3069786 4 com.blizzard.worldofwarcraft 0x00000001001546a1 0x100000000 + 1394337 5 libsystem_pthread.dylib 0x00007fffbee96abb _pthread_body + 180 6 libsystem_pthread.dylib 0x00007fffbee96a07 _pthread_start + 286 7 libsystem_pthread.dylib 0x00007fffbee96231 thread_start + 13 Thread 14 crashed with X86 Thread State (64-bit): rax: 0x00000001016fbe0d rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000 rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x000070000b8a9d10 rsp: 0x000070000b8a9d10 r8: 0x000070000b8aa4e0 r9: 0x0000000000000022 r10: 0x0000000000000002 r11: 0x00007fffbed40ef9 r12: 0x0000000100154680 r13: 0x0000000000009203 r14: 0x000070000b8aa2b0 r15: 0x0000000000000000 rip: 0x00007fffbecb6b92 rfl: 0x0000000000010246 cr2: 0x0000000000000000 Logical CPU: 4 Error Code: 0x00000004 Trap Number: 14 Binary Images: 0x100000000 - 0x1017fa82f +com.blizzard.worldofwarcraft (7.0.3 [22423] - 22423) <4A8CAEF9-9F79-355A-89E5-D4678A212E54> /Applications/World of Warcraft/World of of Warcraft 0x101ff2000 - 0x101ff6ffb (3.3.1 - AGL-3.3.1) <47E88CED-4D65-3579-A730-B576D3E41DFA> /System/Library/Frameworks/AGL.framework/Versions/A/AGL 0x10d5fe000 - 0x10d63b1c7 dyld (421.1) <A525EAEA-AF86-30C2-B360-3D093B4F0828> /usr/lib/dyld 0x7fffa63e4000 - 0x7fffa65a2fff (2.0 - 1183.3) <657AA729-935A-35BE-BE87-E7064E037489> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation 0x7fffa65a3000 - 0x7fffa6646ff7 (1.0 - ???) <C4345E5C-C096-3F25-8BEC-A381D5334F1E> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Frameworks/AVFAudio.framework/Versions/A/AVFAudio 0x7fffa66d9000 - 0x7fffa66d9fff (1.11 - Accelerate 1.11) <BDDB2053-BB24-34E4-A452-50D1260BF672> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate 0x7fffa66f2000 - 0x7fffa6d32fe3 (8.1 - ???) <6CC22156-EC5C-3DC3-8132-41376F090B08> 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0x7fffbec7afff libdispatch.dylib (703.1.4) <12B1D95B-283D-325D-85AB-29A2FFD36987> /usr/lib/system/libdispatch.dylib 0x7fffbec7b000 - 0x7fffbec80ff3 libdyld.dylib (421.1) <CF416E11-5959-3A40-93DE-CEE956570F78> /usr/lib/system/libdyld.dylib 0x7fffbec81000 - 0x7fffbec81ffb libkeymgr.dylib (28) <09CD7CA6-46D2-3A9F-B9F1-7C4CA5CA0D68> /usr/lib/system/libkeymgr.dylib 0x7fffbec82000 - 0x7fffbec8effb libkxld.dylib (3789.1.29) <7D2F6B70-5D21-319F-9921-47D7116B9F6E> /usr/lib/system/libkxld.dylib 0x7fffbec8f000 - 0x7fffbec8ffff liblaunch.dylib (972.1.5) <DC31FDEA-FD81-335E-BAA8-5A7395D20772> /usr/lib/system/liblaunch.dylib 0x7fffbec90000 - 0x7fffbec95fff libmacho.dylib (894) <D70EE1FC-2518-3C5B-AE50-421C42D29847> /usr/lib/system/libmacho.dylib 0x7fffbec96000 - 0x7fffbec98ff3 libquarantine.dylib (85) <78EF62D8-C890-3FC0-937A-C2FD8CEF8992> /usr/lib/system/libquarantine.dylib 0x7fffbec99000 - 0x7fffbec9affb libremovefile.dylib (45) <C4FC07FF-ED86-382E-B06F-33C34718080C> /usr/lib/system/libremovefile.dylib 0x7fffbec9b000 - 0x7fffbecb3ff7 libsystem_asl.dylib (349.1.1) <F0987490-8427-367F-B302-A05A7D61FEBF> /usr/lib/system/libsystem_asl.dylib 0x7fffbecb4000 - 0x7fffbecb4ff7 libsystem_blocks.dylib (67) <B8C3701D-5A91-3D35-999D-2DC8D5393525> /usr/lib/system/libsystem_blocks.dylib 0x7fffbecb5000 - 0x7fffbed42fe7 libsystem_c.dylib (1158.1.2) <5F260836-48E4-3F57-8553-62D2DA228A1F> /usr/lib/system/libsystem_c.dylib 0x7fffbed43000 - 0x7fffbed46ffb libsystem_configuration.dylib (888.1.2) <67BB9D8B-2430-38AD-81A7-F0EC924B2590> /usr/lib/system/libsystem_configuration.dylib 0x7fffbed47000 - 0x7fffbed4afff libsystem_coreservices.dylib (41.1) <11F22E6C-0DCB-3699-A4F0-C99E301E56E9> /usr/lib/system/libsystem_coreservices.dylib 0x7fffbed4b000 - 0x7fffbed63ffb libsystem_coretls.dylib (121.1.1) <8F7E9B12-400D-3276-A9C5-4546B0258554> /usr/lib/system/libsystem_coretls.dylib 0x7fffbed64000 - 0x7fffbed6afff libsystem_dnssd.dylib (765.1.2) <EEDE854A-97AC-3437-BFB0-4C5CE86F2E73> /usr/lib/system/libsystem_dnssd.dylib 0x7fffbed6b000 - 0x7fffbed94fff libsystem_info.dylib (503) <C686B834-5E7D-382C-AF6E-44AB78EE83E2> /usr/lib/system/libsystem_info.dylib 0x7fffbed95000 - 0x7fffbedb7ff7 libsystem_kernel.dylib (3789.1.29) <176E2989-DAB2-367A-8BDE-BDE62F438161> /usr/lib/system/libsystem_kernel.dylib 0x7fffbedb8000 - 0x7fffbedfffe7 libsystem_m.dylib (3121.4) <E13F0D70-D2B8-32B9-84D0-29833727A6B1> /usr/lib/system/libsystem_m.dylib 0x7fffbee00000 - 0x7fffbee1eff7 libsystem_malloc.dylib (116) <3DD17B88-B7A4-38B9-9E95-AB88E1C3B647> /usr/lib/system/libsystem_malloc.dylib 0x7fffbee1f000 - 0x7fffbee75fff libsystem_network.dylib (856.1.8) <A8973360-956A-33BF-9971-14D59C84E0D1> /usr/lib/system/libsystem_network.dylib 0x7fffbee76000 - 0x7fffbee7fff3 libsystem_networkextension.dylib (563.1.11) <1C551832-9360-36DD-A7BA-52B55A171720> /usr/lib/system/libsystem_networkextension.dylib 0x7fffbee80000 - 0x7fffbee89ffb libsystem_notify.dylib (165) <AF77D471-6B13-36BA-B144-7E7DDB9DBA9F> /usr/lib/system/libsystem_notify.dylib 0x7fffbee8a000 - 0x7fffbee92fe7 libsystem_platform.dylib (126.1.2) <5798A1C4-F656-3729-A5FD-963268105B2A> /usr/lib/system/libsystem_platform.dylib 0x7fffbee93000 - 0x7fffbee9dfff libsystem_pthread.dylib (218.1.3) <050AE77B-4F4B-334A-A5BA-CF0D10AF5304> /usr/lib/system/libsystem_pthread.dylib 0x7fffbee9e000 - 0x7fffbeea1fff libsystem_sandbox.dylib (592.1.3) <90FEF628-316D-3F84-9EF4-F7F510A4FBBB> /usr/lib/system/libsystem_sandbox.dylib 0x7fffbeea2000 - 0x7fffbeea3fff libsystem_secinit.dylib (24) <A54B8FEF-E792-3C54-8E0B-E80A376662F2> /usr/lib/system/libsystem_secinit.dylib 0x7fffbeea4000 - 0x7fffbeeabfff libsystem_symptoms.dylib (532.1.1) <B26F656E-94F9-3834-9B03-51C4FF11D1BF> /usr/lib/system/libsystem_symptoms.dylib 0x7fffbeeac000 - 0x7fffbeeccff7 libsystem_trace.dylib (518.1.16) <F5D6780F-EE83-3BA1-8824-7754A8EE4DAA> /usr/lib/system/libsystem_trace.dylib 0x7fffbeecd000 - 0x7fffbeed2ffb libunwind.dylib (35.3) <9F7C2AD8-A9A7-3DE4-828D-B0F0F166AAA0> /usr/lib/system/libunwind.dylib 0x7fffbeed3000 - 0x7fffbeefcff7 libxpc.dylib (972.1.5) <2A901937-48E1-3BF2-83F1-2431156D82B7> /usr/lib/system/libxpc.dylib External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 27638 thread_create: 0 thread_set_state: 0 VM Region Summary: ReadOnly portion of Libraries: Total=277.1M resident=0K(0%) swapped_out_or_unallocated=277.1M(100%) Writable regions: Total=167.6M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=167.6M(100%) VIRTUAL REGION REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= Activity Tracing 256K 2 CoreUI image file 108K 2 Kernel Alloc Once 8K 2 MALLOC 72.8M 23 MALLOC guard page 32K 7 Mach message 20K 3 STACK GUARD 60K 16 Stack 73.6M 17 VM_ALLOCATE 24K 4 __DATA 28.0M 218 __IMAGE 528K 2 __LINKEDIT 111.6M 5 __TEXT 165.6M 224 __UNICODE 556K 2 mapped file 34.7M 5 shared memory 16.4M 13 =========== ======= ======= TOTAL 504.1M 529 Model: MacBookPro10,1, BootROM MBP101.00EE.B0A, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.3f36 Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020 Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020 AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 ( Bluetooth: Version 5.0.0f12, 3 services, 27 devices, 1 incoming serial ports Network Service: Wi-Fi, AirPort, en0 Serial ATA Device: OWC Aura, 480.1 GB USB Device: USB 2.0 Bus USB Device: Hub USB Device: FaceTime HD Camera (Built-in) USB Device: USB 2.0 Bus USB Device: Hub USB Device: Hub USB Device: Apple Internal Keyboard / Trackpad USB Device: BRCM20702 Hub USB Device: Bluetooth USB Host Controller USB Device: USB 3.0 Bus Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4Chævalier9 Sep 12
Sep 11 Error code: 0x85100086 My Mac Pro (AMD) is giving me this code all the time and don't let me play WoW. What can I do? Tried all tips (deleting folders, repair tool, restart, firewall) that I found from Mac Site, but same issue continues. Exception Raised! App: /Applications/World of Warcraft/World of Error Code: 0x85100086 Exception: EXC_BAD_ACCESS Description: KERN_INVALID_ADDRESS at 0x0000000000000000Susihukka5 Sep 11
Sep 11 Opening map when full screen crashes wow I can open map all day long in windowed mode but if I hit command-m then hit m right after to open map, game has a 100% chance to crash. This only happens after toggling from windowed into full screen. 9/4/16 9:34:41.581 PM Blizzard Error[5670]: Blizzard Error Report ID: 8F20F691-9E6C-4E23-BF31-74841F73D4A9Omegal2 Sep 11
Sep 11 Can't interact with game On one character, and one only it seems, I can log in, but I can't interact with the game at all. Can't summon a mount, can't sell, can't ride a gryphon, etc. If I click on the Innkeeper, I see the choices, but when choosing the sell choice, it can't bring up the next screen. I'm assuming up to that point is stored locally, maybe? Note that my other characters are having no problem. They seem to play normally without these problems. I turned off all addons. Didn't help. I quit out completely. Didn't help. I even quit out and waited 15 mins, but came back to the same state. I rebooted. No help. This began after riding the ship from Wetlands to Theramore. Once zoning into Theramore my problems began.Greshnik1 Sep 11
Sep 11 External Graphics Card Mac Will wow run if I use a Bizonbox with NVIDIA GTX 960 2 GB from my Mac. Not sure about how well external cards workCibear1 Sep 11
Sep 11 How to close WoW when frozen in fullscreen? Key commands and gestures don't get me out of that window, the only thing that works is force crashing the computer by holding down the power button. :/ Am I missing a way to just close WoW when it freezes? I can't run in windowed fullscreen right now because my graphics card is having an issue with some areas and had to stop using metal until that's fixed and windowed kills my fps with that setting.Fionntána4 Sep 11
Sep 11 Unresponsive mouse Having some issues with my mouse being unresponsive. Buttons 4-5 only work 1/10 clicks whether it's to auto run or click heals on unit frames. Also holding down both mouse buttons to auto run only works sometimes. WoW is the only piece of software I have this issue on. Using a logitech G500s.Aramaria1 Sep 11
Sep 11 wow51900323 I keep getting dc from the game as soon as i log in and can't do anything. After getting dc i receive the error (wow51900323). Any idea on what is causing this? Any help would be appreciated.Talfruen4 Sep 11
Sep 11 Cinematics not playing, black screen (with sound) [mac] Ever since the legion pre-patch, I've been unable to play cinematics properly. I get a black screen while the audio plays. I'm on OS X 10.11, macbook pro 15" 2015 retina. I'd post a dxdialog but, well, it's os x. I've seen other PC users post the same problem, though, but I've yet to find any that have been answered/had their issue resolved.Signal5 Sep 11
Sep 10 spell cast and general interaction lag I just upgraded to a 2015 Macbook Pro and one thing that I am immediately noticing is that there's a slight lag between when my spell "finishes" casting or when I interact with something and when it actually finishes. For instance, if I cast a spell, the casting time completes but my character continues with the spell cast animation. This will continue until either it eventually finishes casting or I cancel the command by doing something like moving, casting another spell or jumping - seems to kickstart the spell cast back into action. Does this happen to anyone else playing on a mac?Roboskunk2 Sep 10
Sep 10 2016 Macbook Air I know WoW isn't really at all optimized for Macbook's but it was playing well before but now it'll play decent for 10 minutes then the graphics will start glitching out on the screen even if everything is on low. Not sure if there's anything I can do to help with it but if anyone had suggestions that would be great?Lucià2 Sep 10
Sep 10 odd problem, invisible ghost wolf hey, is this a mac-software-render thing? I've not really had a lot, or almost any problems before but (post xpac patch) the default ghost wolf is invisible, not transparent, just not there I can target them and there's even a little confirmation circle on the ground under them, but they are invisible if the ghost wolf is glyphed to old form you can see it normallyZahruk5 Sep 10
Sep 10 Razer Tapian I have an iMac running Mavericks. I can't seem to get the key binding to work in WOW for my Synapse software. It works on the OS but not in WOW. It works fine when I play WOW using boot camp. Just not sure what I am missing any help would be appreciated. Thanks,Mystel0 Sep 10
Sep 10 MacBook Air with Windows Keyboard Hey guys! I am just having trouble with my MacBook air trying to get the modifier keys to work such as ctrl and alt. I tried going into the system settings and manually configuring it there, but had no luck. Any ideas? ThanksDjshizztko0 Sep 10
Sep 10 Wrong Resolution I have my rMBP (2014, 15") hooked up to a Samsung 55KU6300. The native resolution for that TV is 3840x2160. Warcraft is listing it as 4096x2160, and the game is too wide. How can I fix this?Krönox1 Sep 10
Sep 9 ERROR #108 (0x8510006c) on MAC I originally loaded WoW on my Wife's Computer with here WoW account. However, we recently swapped computers. In turn, I created my own Account on her Mac Computer. When I log into WoW thru her MAC computer account (My Battlenet) everything works fine. However, when I log into my Mac Computer Account on her computer, then try to log into WoW, I get the following error: ERROR #108 (0x8510006c). Note: There is no issue logging into Battlenet, but only get the error when I log into WoW. Guidance is appreciated on how tot resolve.Joeathan1 Sep 9
Sep 9 2011 MBP's Why did Blizz force every Mac to run Metal when not every Mac can? I've been wondering why my computer's been getting so hot It's not even like they made this change known to those who don't view forums.Swålsh1 Sep 9
Sep 9 Suramar Graphics Crash I have been experiencing graphics glitches and crashes in the Suramar zone only. At first I thought it was my machine, but then stumbled across this post. Anyone else experiencing the same?Krummtar9 Sep 9
Sep 9 Frame 'skips' during combat Hey, So last night i was running mythic dungeons, and noticed that the frames were really jumpy. I looked at my fps and it always said 60+. It is still skipping a frame or so today. Anyway I could fix this?Xinoh0 Sep 9
Sep 9 Is it a Mac Only Problem maybe? This is B.S and an I have been posting about it on the bug reports forums and obviously NOTHING is getting looked into about it. I am NOT going to spend an entire expansion having to relog to get into my class hall. Im tired of it already. I have deleted my WTF folder. I dont play with addons. I deleted my cache folder. This is beyond annoying that when I first come into the game and click on my class hall nothing happens and then I have to relog to get into it. This needs to get fixed because there is no way I want to put up with for the next 2 years.Bermý4 Sep 9
Sep 9 Won't install all the way When i start wow it says 'game data is can cancel and complete installtion in launcher', but then in the launcher it says it's fully downloaded. In-game it has the rotating circle at the top of screen that indicates game data being downloaded. Help please! I want to fully install fully but launcher won't let me. Thanks.Dojah1 Sep 9