How to cancel subscription?

Customer Support
I've been trying all morning to cancel my subscription, but I can't for the love of it find where the cancel subscription option is! I've looked everywhere, I guess Blizz doesn't want me to cancel or something. Can someone help me by telling me where it is?
I've been trying all morning to cancel my subscription, but I can't for the love of it find where the cancel subscription option is! I've looked everywhere, I guess Blizz doesn't want me to cancel or something. Can someone help me by telling me where it is?


No, no, you are just blind.
yes, blizzard purposely erased all options of canceling your subscription.
Remove payment method. Take your credit card number out and they can't bill you any more.
Seriously, 4 replies before someone actually just told him where the link was? Why bother replying if you weren't going to help?
01/07/2011 10:26 AMPosted by Lhuth
Seriously, 4 replies before someone actually just told him where the link was? Why bother replying if you weren't going to help?


because it's fun, of course.
01/07/2011 10:26 AMPosted by Lhuth
Seriously, 4 replies before someone actually just told him where the link was? Why bother replying if you weren't going to help?


Very indicative of the way this "community" is headed. /shame
01/07/2011 10:26 AMPosted by Lhuth
Seriously, 4 replies before someone actually just told him where the link was? Why bother replying if you weren't going to help?
They are trolls. It's best to report them for trolling.
This has the stink of the General forum all over it, I suspect it was dredged out of that cesspool and placed here.
01/07/2011 10:32 AMPosted by Deadlykris
This has the stink of the General forum all over it, I suspect it was dredged out of that cesspool and placed here.
I figured that.
I had this same problem in December when I cancelled. I think if you had a recurring CC from the old system, its almost impossible to cancel without calling. I had to write them an email and wait 3 days before they finally cancelled it for me.

I dont think they are aware that if you never entered your card number on the new battle.net and only on the old WoW page that its impossible to cancel.
Correct!
01/07/2011 10:24 AMPosted by Powerwordcow
Click on the services button above on this page, then account management, then click on your WoW account on the right, There should be a cancel account option on that page.

The cancellation page will ask a couple of questions, Haldan. Once you hit cancel, be sure that you received confirmation that the subscription has been canceled. If there is an error on the page or if the window is closed to early, the subscription may end up still being on the account.
Ya wow is not a life sub...that's what the fine print on the ToS said t least. >.>
01/07/2011 10:37 AMPosted by Roraks
Correct!
Click on the services button above on this page, then account management, then click on your WoW account on the right, There should be a cancel account option on that page.

The cancellation page will ask a couple of questions, Haldan. Once you hit cancel, be sure that you received confirmation that the subscription has been canceled. If there is an error on the page or if the window is closed to early, the subscription may end up still being on the account.


One thing I haven't seen mentioned here. If after following the above instructions and you still don't see the Cancel button, if you have a recurring payment such as a credit card, etc, and your billing cycle has already started, the Billing is already in process, the Cancel button won't show. You would then need to call Billing to cancel.
@ mertox shhhhhhhhhhhhhhh troll.

@ op it was probably inaccessible due to the amount of traffic.
Blizz must not be aware that there is a recession going on and many people can no longer pay the $15 a months for their services, and still trying to charge members who have left. Yet another large company trying to steal from the poor.

/shame

Join the Conversation

Return to Forum