Important Security Update - Aug. 9, 2012

General Discussion
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Please click here to read an important security update about your Battle.net account.
Whelp, that's terrifying.

/paranoid D:
Thanks for letting us know.

There's a lot more details here:
http://us.battle.net/support/en/article/important-security-update-faq
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"I don't think that's how 'Moon Tiara Magic' works." -- Sarah Jones
"Maybe they been doin' it wrong." -- The Commander
Jesus Christ, how horrifying.

/changes password.
Eh, it was time to change my password anyway.
08/09/2012 03:41 PMPosted by Moosader
Eh, it was time to change my password anyway.

This.. this is probably true for me also
I just changed my email and password after reading this. Now how do I change my secret question/answer?

(italics reflect edits.)
Thanks for the update. :)
"Oh noes, our email addresses were stolen and useless encrypted hashes...What will we ever do?" - It could be SOOOOOOO much worse. At least they're not hiding from us for weeks and claiming nothing's wrong at all.
08/09/2012 03:42 PMPosted by Güitarist
Now how do I change my secret question/answer?


You can't... yet. They're working (very quickly, I'd imagine) on a way of doing it. Read the FAQ I linked for more details.
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"Real men (and tauren) wear kilts" -- Pahanda
Very appreciative of the update, thank you for letting the community know :)
Nethaera - That links to http://sea.blizzard.com/securityupdate
Which is a broken page - Oceanic people can not read it - please fix this
Highly Rated
I just changed my password after reading this. Now how do I change my secret question/answer?

You can't yet. There was no system in place to do this previously (It was not allowed at all, except in the most extreme cases, and even that required calling Account Administration.)
They are building in a way, but it is not currently available.

Nethaera - That links to http://sea.blizzard.com/securityupdate
Which is a broken page - Oceanic people can not read it - please fix this

Try going directly to the US version (rather than the www version.) Hopefully it doesn't redirect.
http://us.blizzard.com/en-us/securityupdate.html
http://us.battle.net/support/en/article/important-security-update-faq#q-12

Edit: The SEA region site has been updated to include the relevant information. Neth's link should now work for people in the SEA region.
My question is, Why is this information still on a server that can be remote accessed? Why is this information not on a secured server with no external access?

Its hilarious that China didn't get targeted as more than likely the people who attacked your server software were from China, but still the point still stands, why is this information even available to be remote accessed in any way shape or form.

I can understand e-mail and passwords as they have to be open for login, but everything else shouldn't be able to be accessed. I can only hope and pray that your company didn't lose access to credit-card information as well, as that along with personal information, billing information and others basically means 3+ million North American users just got their identities stolen.

Be honest and forth coming in a expendiant manner if that's the case Blizzard.
CS forum trolls no longer get to say Blizzard's security is impeccable.

I will breathe easier once they confirm no financial or personal data was taken

At this time, we’ve found no evidence that financial information such as credit cards, billing addresses, or real names were compromised.
08/09/2012 03:42 PMPosted by Güitarist
I just changed my password after reading this. Now how do I change my secret question/answer?


You can't yet. According to the post, they will send a region-wide notification with the process on how to update it.
Some hacker decided phishing wasn't enough.

/changepassword

Ruin my day of nothing to do....*grumble*

Is everyone okay? Does anyone need a hug?
Well for those that have accused Blizzard of staying silent and/or lying about security breaches, now you know - they don't. They informed us as soon as was practical to do so.

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