Launcher troubles

Mac Technical Support
When I i open the launcher and hit play to get to the log in screen all it does is re-open the launcher and the log in screen doesn't come up. I've never come across this issue and have no idea what to do.
Can you post your system specs? This will help us in troubleshooting.

Obtaining System Information
    1. Hold the 'Option' Key and choose System Profiler/Information from the Apple Menu.

    2. Copy the information from the following sections:
  • Hardware (remove the Serial Number line)
  • Graphics/Displays
  • Software (remove the Computer Name and User Name lines)


Also, have you tried resetting your WoW folder permissions and see if it helps?

Reset the permissions on your World of Warcraft folder
    1. Select the World of Warcraft folder
    2. Press Command + I
    3. In the Info box, go to the Sharing & Permissions section and click on the lock and unlock it, entering your admin password when prompted.
    4. Make sure you have Read & Write permissions
    5. Click on the Action icon (cog wheel) and select Apply to enclosed items

Join the Conversation

Return to Forum