How may different posts does it take Blizz...

Customer Support
I think most of the Blues who are working at this time of day are doing better things.

Like FIXING THE PROBLEM instead of pandering to peoples perceived right to know exactly whats going on all the time.


People have a right to a response as paying customers. There is nothing "perceived" about it. Oh, you may wanna clean that off your nose while you're at it.
You do realize this is CS, right? One of the heavily moderated Forums. This isn't General where you can just natter away for the sake of it. The mods have real issues to deal with not players posting threads about the same topic over and over again, therefore burying the real issues.

The Customer Support forum cultivates a beneficial relationship between our support departments and player community by providing a friendly environment where players can exchange information, access self-help resources, discuss in-game issues, and receive meaningful guidance through personal and fun interactions with Blizzard representatives.

The representatives who staff this forum are dedicated to providing our players with the information and resources necessary to help ensure in-game experiences are as [EPIC] as possible. As part of this effort, visitors of this forum can expect to find a host of information pertaining to in-game and account issues, including (but not limited to):

Account Security and Compromise Recovery
Account and Character Services
Customer Service Interactions
Notable Customer Service Policy Changes

http://us.battle.net/wow/en/forum/topic/932934075
I think most of the Blues who are working at this time of day are doing better things.

Like FIXING THE PROBLEM instead of pandering to peoples perceived right to know exactly whats going on all the time.


People have a right to a response as paying customers. There is nothing "perceived" about it. Oh, you may wanna clean that off your nose while you're at it.


No, people have no right to know anything. If you r not happy with that then dont let the door hit you where the good lord split you.

They will fix it as soon as they are able. A blue post wont change anything about how fast they are able to fix the problem, if there is actually a problem in the first place (this may simply be too many people trying to log in at once after the restart)
Unreal, they post a response to someone in General. Meanwhile, in the CUSTOMER SUPPORT forum, they ignore 20+ posts on this. Inept, brainless employees who can't understand basic CS.

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