I cant log into wow becuase of optimization

Technical Support
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http://us.battle.net/wow/en/forum/topic/6413133638?page=1

Ever since early september, I cant log into wow and whenever I try to log in, the "checking settings" page pops up asks for "signing in" for changes on the computer. And when i sign in to make changes I cant enter the game beacuase I have to "optimize the launcher" and when I try to optimize the launcher, It gets stuck at 0.9% of loading the optimization and I waited for an hour to finish. Can you explain the reasons why the optimization progress is so slow, and give me tips on fixing it.

Thank You if you can help.
no one? "sigh"
my computer has an error message when I try and log in saying my account doesn't exist... sucks and im still paying for it monthly, how aggravating is that...

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