Remote Auction House ("Account is not active"

Mobile Bug Report
So I am getting the error, but there are no pending transactions on my account :(

I hate not having access.
Jan 13th, 730am Central time. Ipod touch ver 6.0.1
Trying to access the auction house Account is not active.
I can log in and play the game.
Yesterday i was getting unable to access msg's on the horde auction but the alliance side characters worked fine. Today its both side characters.
Everything else seems to be working on it
I believe this was a temporary issue over the weekend. Is anyone still experiencing this issue without a pending payment?
Got today and yup my account billing is "Pending". Now I need to find something else to do. blah!

Should also reword the error message and not have it say "banned" but maybe inactive. I saw banned and started to freak out thinking my account might have been hacked.


Same here "banned" is really a poor choice of words.
Got today and yup my account billing is "Pending". Now I need to find something else to do. blah!

Should also reword the error message and not have it say "banned" but maybe inactive. I saw banned and started to freak out thinking my account might have been hacked.


Same here "banned" is really a poor choice of words.


Yes. It's a bug and will be hotfixed soon.
got this today, resubscribed like 3 days ago
checked status as active,
tried the feature and it says my account is banned
cant buy from auction house

so its not hotfixed yet?
got this today, resubscribed like 3 days ago
checked status as active,
tried the feature and it says my account is banned
cant buy from auction house

so its not hotfixed yet?


This is an old thread with a similar error but not related at all. Is this affecting all of the characters on your account or just some?
Hi, I'm having this same problem.

I've paid for the month, so I'm not sure why I'm getting this error. I can't access Auction House from any of my characters on the mobile app.

Screenshots:

http://imgur.com/ggl5pEk

http://imgur.com/3FLC5Yv
Started happening to me today as well...
Can't use the mobile AH functionality due to my account being inactive, which it isn't...
I'm having this !@#$ty issue today...:(
Any fix for this? I have nothing pending, app is just broken
I know this is an old thread. But it seems there's a new surge of people dealing with this problem, myself included. Started two days ago when my monthly subscription renewed, nothing is pending, still locked out.

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