Time Warner Bright House Insight Latency

Technical Support
Not happy

ms is now 30=400ms and i have COMAST! Never had any lag before 5.2/
Deleted Interface, WTF, Cache and reset hardware multiple times.

Had weird lag issues for the last couple of days but it was playable. As of this morning I can't stay connected for more than one minute.

ISP: TWC
Modem: Ubee DDW3612 (ISP Supplied)
Location: Southern Alabama

Trace and pings look like a problem with AT&T.


Tracing route to 63.240.161.189 over a maximum of 30 hops

1 40 ms 28 ms 30 ms cpe-24-94-240-1.sw.res.rr.com [24.94.240.1]
2 15 ms 10 ms 12 ms ge-3-1-0.dthnal01-rtr1.natsoe.rr.com [65.28.220.213]
3 22 ms 22 ms 21 ms CPE-65-28-220-202.kc.res.rr.com [65.28.220.202]
4 27 ms 24 ms 22 ms so-5-0-2.ar0.chi31.tbone.rr.com [66.109.6.94]
5 22 ms 21 ms 21 ms 107.14.19.13
6 27 ms 21 ms * Vlan504.icore1.A56-Atlanta.as6453.net [209.58.44.9]
7 39 ms 22 ms 21 ms 192.205.36.217
8 * 56 ms 59 ms cr2.attga.ip.att.net [12.122.84.150]
9 56 ms 59 ms 59 ms cr1.nsvtn.ip.att.net [12.122.28.106]
10 61 ms 63 ms 63 ms cr2.nsvtn.ip.att.net [12.122.28.70]
11 63 ms 63 ms 63 ms cr1.cl2oh.ip.att.net [12.122.28.74]
12 * * 57 ms cr1.cgcil.ip.att.net [12.122.2.205]
13 74 ms 53 ms 79 ms gar2.clboh.ip.att.net [12.122.133.197]
14 99 ms 60 ms 78 ms 12.122.251.50
15 59 ms 60 ms 60 ms 63.240.130.214
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.


Tracing route to 63.240.161.189 over a maximum of 30 hops

0 Death_1 [192.168.0.5]
1 cpe-24-94-240-1.sw.res.rr.com [24.94.240.1]
2 ge-3-1-0.dthnal01-rtr1.natsoe.rr.com [65.28.220.213]
3 CPE-65-28-220-202.kc.res.rr.com [65.28.220.202]
4 so-5-0-2.ar0.chi31.tbone.rr.com [66.109.6.94]
5 107.14.19.13
6 Vlan504.icore1.A56-Atlanta.as6453.net [209.58.44.9]
7 192.205.36.217
8 cr2.attga.ip.att.net [12.122.84.150]
9 cr1.nsvtn.ip.att.net [12.122.28.106]
10 * cr2.nsvtn.ip.att.net [12.122.28.70]
11 cr1.cl2oh.ip.att.net [12.122.28.74]
12 cr1.cgcil.ip.att.net [12.122.2.205]
13 gar2.clboh.ip.att.net [12.122.133.197]
14 12.122.251.22
15 63.240.130.214
16 * * *
Computing statistics for 375 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Death_1 [192.168.0.5]
5/ 100 = 5% |
1 14ms 7/ 100 = 7% 2/ 100 = 2% cpe-24-94-240-1.sw.res.rr.com [24.94.240.1]
0/ 100 = 0% |
2 12ms 5/ 100 = 5% 0/ 100 = 0% ge-3-1-0.dthnal01-rtr1.natsoe.rr.com [65.28.220.213]
1/ 100 = 1% |
3 21ms 6/ 100 = 6% 0/ 100 = 0% CPE-65-28-220-202.kc.res.rr.com [65.28.220.202]
0/ 100 = 0% |
4 27ms 6/ 100 = 6% 0/ 100 = 0% so-5-0-2.ar0.chi31.tbone.rr.com [66.109.6.94]
0/ 100 = 0% |
5 26ms 9/ 100 = 9% 3/ 100 = 3% 107.14.19.13
0/ 100 = 0% |
6 29ms 6/ 100 = 6% 0/ 100 = 0% Vlan504.icore1.A56-Atlanta.as6453.net [209.58.44.9]
0/ 100 = 0% |
7 26ms 6/ 100 = 6% 0/ 100 = 0% 192.205.36.217
94/ 100 = 94% |
8 --- 100/ 100 =100% 0/ 100 = 0% cr2.attga.ip.att.net [12.122.84.150]
0/ 100 = 0% |
9 --- 100/ 100 =100% 0/ 100 = 0% cr1.nsvtn.ip.att.net [12.122.28.106]
0/ 100 = 0% |
10 --- 100/ 100 =100% 0/ 100 = 0% cr2.nsvtn.ip.att.net [12.122.28.70]
0/ 100 = 0% |
11 --- 100/ 100 =100% 0/ 100 = 0% cr1.cl2oh.ip.att.net [12.122.28.74]
0/ 100 = 0% |
12 --- 100/ 100 =100% 0/ 100 = 0% cr1.cgcil.ip.att.net [12.122.2.205]
0/ 100 = 0% |
13 --- 100/ 100 =100% 0/ 100 = 0% gar2.clboh.ip.att.net [12.122.133.197]
0/ 100 = 0% |
14 --- 100/ 100 =100% 0/ 100 = 0% 12.122.251.22
0/ 100 = 0% |
15 --- 100/ 100 =100% 0/ 100 = 0% 63.240.130.214

Trace complete.
Any updates?
Tracing route to 12.129.209.68 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.1.1
2 276 ms 132 ms 103 ms 100.42.82.1
3 375 ms * 512 ms 10.100.0.21
4 * * 109 ms ins-border11-ds1.kmrr.netins.net [167.142.64.41]
5 * 33 ms 118 ms ins-kc1-et-9-2.kmrr.netins.net [167.142.67.53]
6 116 ms * 119 ms sl-crs2-chi-lc1-.sprintlink.net [144.223.35.225]
7 * 106 ms * 144.232.1.104
8 78 ms 89 ms * 144.232.25.150
9 122 ms 538 ms * cr1.cgcil.ip.att.net [12.122.81.18]
10 546 ms 644 ms * cr2.dvmco.ip.att.net [12.122.31.85]
11 352 ms 670 ms * cr1.slkut.ip.att.net [12.122.30.25]
12 * 317 ms 129 ms cr2.la2ca.ip.att.net [12.122.30.30]
13 447 ms 117 ms * gar29.la2ca.ip.att.net [12.122.129.241]
14 351 ms 231 ms 810 ms 12.122.251.190
15 302 ms * * mdf001c7613r0002.lax1.attens.net [206.16.68.54]
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
After 2 or 3 days of perfect latency for me which is under 40ms both home and world I log in tonight to 51ms home and over 1200ms world

this traceroute and pathping are being taken while the game in minimized in the background.

Once Again I am on time warner in Mid - Hudson valley in New York using an arris cm820 modem supplied by them and connected to my router a linksys E2000 both wired and wireless in use on this desktop.

Tracing route to 63.240.104.93 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms SUBSPACE [192.168.1.1]
2 32 ms 20 ms 18 ms cpe-204-210-128-1.hvc.res.rr.com [204.210.128.1]

3 10 ms 10 ms 10 ms gig-4-0-lbrtnynwb-rtr01.hvc.rr.com [24.164.162.9
4]
4 22 ms 15 ms 16 ms 24-164-161-88.hvc.rr.com [24.164.161.88]
5 17 ms 14 ms 15 ms bun6-nyquny91-rtr002.nyc.rr.com [24.29.148.254]

6 18 ms 19 ms 23 ms 107.14.19.22
7 17 ms 17 ms 16 ms 107.14.17.169
8 36 ms 39 ms 39 ms 216.55.0.141
9 36 ms 36 ms 39 ms ae1d0.mcr1.nyc-ny.us.xo.net [216.156.1.9]
10 40 ms 35 ms 35 ms vb1010.rar3.nyc-ny.us.xo.net [216.156.0.17]
11 39 ms 35 ms 38 ms 207.88.14.178.ptr.us.xo.net [207.88.14.178]
12 16 ms 14 ms 15 ms 206.111.13.246.ptr.us.xo.net [206.111.13.246]
13 49 ms 39 ms 39 ms cr1.n54ny.ip.att.net [12.122.81.106]
14 39 ms 39 ms 42 ms cr1.phlpa.ip.att.net [12.122.5.242]
15 38 ms * 38 ms 12.122.107.13
16 63 ms 45 ms 42 ms 12.122.251.2
17 149 ms 215 ms 213 ms mdf001c7613r0003-gig-10-1.nyc3.attens.net [63.24
0.65.10]
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.


Patnling looks good until about hop 13 where I start to get 100% packet loss

Tracing route to 63.240.104.93 over a maximum of 30 hops

0 JohnDesktop.hvc.rr.com [192.168.1.113]
1 SUBSPACE [192.168.1.1]
2 cpe-204-210-128-1.hvc.res.rr.com [204.210.128.1]
3 gig-4-0-lbrtnynwb-rtr01.hvc.rr.com [24.164.162.94]
4 24-164-161-88.hvc.rr.com [24.164.161.88]
5 bun6-nyquny91-rtr002.nyc.rr.com [24.29.148.254]
6 107.14.19.22
7 * 107.14.17.169
8 216.55.0.141
9 ae1d0.mcr1.nyc-ny.us.xo.net [216.156.1.9]
10 vb1010.rar3.nyc-ny.us.xo.net [216.156.0.17]
11 207.88.14.178.ptr.us.xo.net [207.88.14.178]
12 206.111.13.246.ptr.us.xo.net [206.111.13.246]
13 cr1.n54ny.ip.att.net [12.122.81.106]
14 cr1.phlpa.ip.att.net [12.122.5.242]
15 12.122.107.13
16 12-122-254-242.attens.net [12.122.254.242]
17 mdf001c7613r0003-gig-10-1.nyc3.attens.net [63.240.65.10]
18 * * *
Computing statistics for 425 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 JohnDesktop.hvc.rr.com [192.168.1.
113]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% SUBSPACE [192.168.1.1]
0/ 100 = 0% |
2 14ms 1/ 100 = 1% 1/ 100 = 1% cpe-204-210-128-1.hvc.res.rr.com [
204.210.128.1]
0/ 100 = 0% |
3 12ms 0/ 100 = 0% 0/ 100 = 0% gig-4-0-lbrtnynwb-rtr01.hvc.rr.com
[24.164.162.94]
0/ 100 = 0% |
4 21ms 2/ 100 = 2% 2/ 100 = 2% 24-164-161-88.hvc.rr.com [24.164.1
61.88]
0/ 100 = 0% |
5 21ms 3/ 100 = 3% 3/ 100 = 3% bun6-nyquny91-rtr002.nyc.rr.com [2
4.29.148.254]
0/ 100 = 0% |
6 22ms 3/ 100 = 3% 3/ 100 = 3% 107.14.19.22
0/ 100 = 0% |
7 18ms 1/ 100 = 1% 1/ 100 = 1% 107.14.17.169
0/ 100 = 0% |
8 36ms 0/ 100 = 0% 0/ 100 = 0% 216.55.0.141
0/ 100 = 0% |
9 40ms 3/ 100 = 3% 3/ 100 = 3% ae1d0.mcr1.nyc-ny.us.xo.net [216.1
56.1.9]
0/ 100 = 0% |
10 45ms 1/ 100 = 1% 1/ 100 = 1% vb1010.rar3.nyc-ny.us.xo.net [216.
156.0.17]
0/ 100 = 0% |
11 40ms 0/ 100 = 0% 0/ 100 = 0% 207.88.14.178.ptr.us.xo.net [207.8
8.14.178]
0/ 100 = 0% |
12 29ms 0/ 100 = 0% 0/ 100 = 0% 206.111.13.246.ptr.us.xo.net [206.
111.13.246]
100/ 100 =100% |
13 --- 100/ 100 =100% 0/ 100 = 0% cr1.n54ny.ip.att.net [12.122.81.10
6]
0/ 100 = 0% |
14 --- 100/ 100 =100% 0/ 100 = 0% cr1.phlpa.ip.att.net [12.122.5.242
]
0/ 100 = 0% |
15 --- 100/ 100 =100% 0/ 100 = 0% 12.122.107.13
0/ 100 = 0% |
16 --- 100/ 100 =100% 0/ 100 = 0% 12-122-254-242.attens.net [12.122.
254.242]
0/ 100 = 0% |
17 --- 100/ 100 =100% 0/ 100 = 0% mdf001c7613r0003-gig-10-1.nyc3.att
ens.net [63.240.65.10]

Trace complete.


I would also like to note while running this pathping I tabbed back into game and the latency went down close to normal values for me with both bieng in the 50ms range

and one hour later I am back to over 13000ms for world, sometimes I relog fixes it for a short time but not always

[edited to add that last line]
My framerate is extremely low the last few days (between 15 and 20). I've contacted Blizzard Support and my ISP and I keep getting the run around. Here's my tracert to Area52 and info:

ISP: AT&T Uverse
Location: Miami, Florida
Router: 2Wire 3801HGV

Tracing route to 199.107.24.244 over a maximum of 30 hops

1 3 ms 2 ms 2 ms homeportal [192.168.1.254]
2 47 ms 25 ms 25 ms 99-112-92-3.lightspeed.miamfl.sbcglobal.net [99.112.92.3]
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 28 ms 27 ms 27 ms 12.83.70.21
7 62 ms 62 ms 61 ms gar1.pitpa.ip.att.net [12.122.107.85]
8 66 ms 67 ms 117 ms 12-122-254-242.attens.net [12.122.254.242]
9 66 ms 67 ms 65 ms mdf001c7613r0004-gig-12-1.nyc3.attens.net [63.240.65.14]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Here's pathping:
pathping 199.107.24.244

Tracing route to 199.107.24.244 over a maximum of 30 hops

0 Liz-PC.gateway.2wire.net [192.168.1.66]
1 homeportal [192.168.1.254]
2 99-112-92-3.lightspeed.miamfl.sbcglobal.net [99.112.92.3]
3 99.167.141.46
4 * * *
Computing statistics for 75 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Liz-PC.gateway.2wire.net [192.168.1.66]
0/ 100 = 0% |
1 4ms 0/ 100 = 0% 0/ 100 = 0% homeportal [192.168.1.254]
0/ 100 = 0% |
2 28ms 0/ 100 = 0% 0/ 100 = 0% 99-112-92-3.lightspeed.miamfl.sbcglobal.net[99.112.92.3]
100/ 100 =100% |
3 --- 100/ 100 =100% 0/ 100 = 0% 99.167.141.46

Trace complete.
I'm actually a Cox Communications customer in Crestview, Florida and I've been having random lag spikes as well. I'm using a Zoom modem/router computer model 5350.

Tracing route to 63.240.161.189 over a maximum of 30 hops

1 7 ms 7 ms 7 ms 10.3.48.1
2 8 ms 7 ms 9 ms ip68-1-11-149.at.at.cox.net [68.1.11.149]
3 9 ms 9 ms 9 ms 68.1.10.158
4 10 ms 7 ms 9 ms ip68-1-11-178.at.at.cox.net [68.1.11.178]
5 31 ms 30 ms 32 ms maribprj01-ae1.0.rd.at.cox.net [68.1.0.41]
6 53 ms 30 ms 31 ms xe-8-1-2.edge1.Atlanta4.Level3.net [4.53.233.129]
7 30 ms 31 ms 31 ms ae-2-52.edge5.Atlanta2.Level3.net [4.69.150.78]
8 33 ms 31 ms 31 ms att-level3.atlanta2.level3.net [4.68.62.226]
9 49 ms 51 ms 51 ms cr2.attga.ip.att.net [12.122.117.122]
10 57 ms 53 ms 55 ms cr1.nsvtn.ip.att.net [12.122.28.106]
11 56 ms 56 ms 58 ms cr2.nsvtn.ip.att.net [12.122.28.70]
12 51 ms 50 ms 51 ms cr1.cl2oh.ip.att.net [12.122.28.74]
13 55 ms 53 ms 55 ms cr1.cgcil.ip.att.net [12.122.2.205]
14 101 ms 98 ms 74 ms gar2.clboh.ip.att.net [12.122.133.197]
15 78 ms 77 ms 79 ms 12.122.251.22
16 53 ms 53 ms 53 ms 63.240.130.214
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Tracing route to 63.240.161.189 over a maximum of 30 hops

0 Soulz [192.168.0.10]
1 10.3.48.1
2 ip68-1-11-149.at.at.cox.net [68.1.11.149]
3 68.1.10.158
4 ip68-1-11-178.at.at.cox.net [68.1.11.178]
5 maribprj01-ae1.0.rd.at.cox.net [68.1.0.41]
6 xe-8-1-2.edge1.Atlanta4.Level3.net [4.53.233.129]
7 ae-2-52.edge5.Atlanta2.Level3.net [4.69.150.78]
8 att-level3.atlanta2.level3.net [4.68.62.226]
9 cr2.attga.ip.att.net [12.122.117.122]
10 cr1.nsvtn.ip.att.net [12.122.28.106]
11 cr2.nsvtn.ip.att.net [12.122.28.70]
12 cr1.cl2oh.ip.att.net [12.122.28.74]
13 cr1.cgcil.ip.att.net [12.122.2.205]
14 gar2.clboh.ip.att.net [12.122.133.197]
15 12.122.251.22
16 * * 63.240.130.214
17 * * *
Computing statistics for 400 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Soulz [192.168.0.10]
2/ 100 = 2% |
1 13ms 5/ 100 = 5% 3/ 100 = 3% 10.3.48.1
0/ 100 = 0% |
2 16ms 5/ 100 = 5% 3/ 100 = 3% ip68-1-11-149.at.at.cox.net [68.1.11.149]
0/ 100 = 0% |
3 12ms 4/ 100 = 4% 2/ 100 = 2% 68.1.10.158
0/ 100 = 0% |
4 17ms 4/ 100 = 4% 2/ 100 = 2% ip68-1-11-178.at.at.cox.net [68.1.11.178]
0/ 100 = 0% |
5 35ms 4/ 100 = 4% 2/ 100 = 2% maribprj01-ae1.0.rd.at.cox.net [68.1.0.41]
0/ 100 = 0% |
6 35ms 4/ 100 = 4% 2/ 100 = 2% xe-8-1-2.edge1.Atlanta4.Level3.net [4.53.233.129]
0/ 100 = 0% |
7 36ms 2/ 100 = 2% 0/ 100 = 0% ae-2-52.edge5.Atlanta2.Level3.net [4.69.150.78]
98/ 100 = 98% |
8 --- 100/ 100 =100% 0/ 100 = 0% att-level3.atlanta2.level3.net [4.68.62.226]
0/ 100 = 0% |
9 --- 100/ 100 =100% 0/ 100 = 0% cr2.attga.ip.att.net [12.122.117.122]
0/ 100 = 0% |
10 --- 100/ 100 =100% 0/ 100 = 0% cr1.nsvtn.ip.att.net [12.122.28.106]
0/ 100 = 0% |
11 --- 100/ 100 =100% 0/ 100 = 0% cr2.nsvtn.ip.att.net [12.122.28.70]
0/ 100 = 0% |
12 --- 100/ 100 =100% 0/ 100 = 0% cr1.cl2oh.ip.att.net [12.122.28.74]
0/ 100 = 0% |
13 --- 100/ 100 =100% 0/ 100 = 0% cr1.cgcil.ip.att.net [12.122.2.205]
0/ 100 = 0% |
14 --- 100/ 100 =100% 0/ 100 = 0% gar2.clboh.ip.att.net [12.122.133.197]
0/ 100 = 0% |
15 --- 100/ 100 =100% 0/ 100 = 0% 12.122.251.22
0/ 100 = 0% |
16 --- 100/ 100 =100% 0/ 100 = 0% 63.240.130.214

Trace complete.

e continue to post your trace route and pathpings as you've done. The more informati
I am a Bright House Roadrunner customer in Plant City, FL. My modem is a Motorolla SBG6580 modem/router combo. I play via a wired connection.

Tracing route to 12.129.209.68 over a maximum of 30 hops

1 1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Tracing route to 12.129.209.68 over a maximum of 30 hops

0 Metalfreek.cablerocket.net [192.168.1.102]
1 192.168.1.1
2 * * *
Computing statistics for 25 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Metalfreek.cablerocket.net [192.168.1.102]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1

Trace complete.
Thanks to the hard work of our network team and our internet service partners - we can confidently report that we expect this issue to be resolved within the next 8 days =)
________________________________________________
Monday - Friday, 8 am - 5 pm PST
within the next 8 days =)


The next 8 days?!! I can't....i don't even know how to respond to that...
So my next questions is going to be since I pvp and a lot of this counts on capping my conquest points every week. am I going to get my points bumped up so I can get caught up to the gest of my guild? if this takes as you say 8 more days to fix that's 2 full weeks of points I loser out on. possibly losing my spot on our rated battlegroungs team. I know I am not the only person that feels like they are getting the shaft here.
So my next questions is going to be since I pvp and a lot of this counts on capping my conquest points every week. am I going to get my points bumped up so I can get caught up to the gest of my guild? if this takes as you say 8 more days to fix that's 2 full weeks of points I loser out on. possibly losing my spot on our rated battlegroungs team. I know I am not the only person that feels like they are getting the shaft here.
04/22/2013 01:00 PMPosted by Tâssadar
within the next 8 days =)


The next 8 days?!! I can't....i don't even know how to respond to that...


It is probably safe to assume that this is a capacity issue between two or more internet providers which typically involves new connections between the impacted parties to expand capacity. If it were something along the lines of a technical nature like a broken router it would probably be resolved much sooner.
What was the issue exactly?
I just find it funny that for me at least it only starts happening to make the game unplayable after 2200 EDT

Anytime before that I may get minor lag spikes but not the latency that I see after that time, ending last night with over 15000ms
City/State: Columbus, Ohio
Modem: Motorola SBV5121
Wired

PATHING:

Tracing route to mdf1-bi8k-1-ve-87.phx1.attens.net [63.241.138.161]

over a maximum of 30 hops:

0 No resources.

TRACERT

Tracing route to mdf1-bi8k-1-ve-87.phx1.attens.net [63.241.138.161]

over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.0.1

2 * * * Request timed out.

3 50 ms 15 ms 15 ms ae1-1167.cr02.clmkohpe.midohio.rr.com [65.25.145.71]

4 9 ms 15 ms 14 ms network-065-029-001-034.midwest.rr.com [65.29.1.34]

5 22 ms 23 ms 23 ms ae-4-0.cr0.chi30.tbone.rr.com [66.109.6.68]

6 20 ms 19 ms 28 ms 66.109.1.40

7 18 ms 81 ms 19 ms 216.1.123.13

8 19 ms 19 ms 21 ms 206.111.2.90.ptr.us.xo.net [206.111.2.90]

9 77 ms 79 ms 78 ms cr2.cgcil.ip.att.net [12.122.81.98]

10 76 ms 79 ms 80 ms cr2.sl9mo.ip.att.net [12.122.2.22]

11 78 ms 80 ms 79 ms cr2.kc9mo.ip.att.net [12.122.28.89]

12 79 ms 75 ms 75 ms cr1.dlstx.ip.att.net [12.122.28.85]

13 77 ms 79 ms 115 ms cr1.phmaz.ip.att.net [12.122.28.182]

14 74 ms 75 ms 75 ms 12.123.158.5

15 75 ms 75 ms 77 ms 12-122-254-218.attens.net [12.122.254.218]

16 76 ms 75 ms 82 ms mdf002c7613r0001-gig-10-1.phx1.attens.net [63.241.130.198]

17 * * * Request timed out.

18 * * * Request timed out.

19 * * * Request timed out.

20 * * * Request timed out.

21 * * * Request timed out.

22 * * * Request timed out.

23 * * * Request timed out.

24 * * * Request timed out.

25 * * * Request timed out.

26 * * * Request timed out.

27 * * * Request timed out.

28 * * * Request timed out.

29 * * * Request timed out.

30 * * * Request timed out.

Trace complete.
Really hoping that was sarcasm because *day after being down for almost a week is not a good time frame at all.
Tracing route to 63.240.104.93 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.1.1

2 * * * Request timed out.

3 11 ms 14 ms 16 ms ae0-1026.cr02.blasohdp.swo.rr.com [184.59.244.102]

4 20 ms 14 ms 14 ms network-065-029-001-044.midwest.rr.com [65.29.1.44]

5 23 ms 23 ms 23 ms ae-9-0.cr0.chi30.tbone.rr.com [107.14.19.16]

6 20 ms 21 ms 21 ms 107.14.17.147

7 29 ms 21 ms 21 ms 216.1.123.13

8 46 ms 45 ms 58 ms 206.111.2.90.ptr.us.xo.net [206.111.2.90]

9 61 ms 63 ms 59 ms cr1.cgcil.ip.att.net [12.122.81.94]

10 59 ms 64 ms 62 ms cr1.cl2oh.ip.att.net [12.122.2.206]

11 60 ms 64 ms 58 ms cr2.cl2oh.ip.att.net [12.122.2.126]

12 61 ms 59 ms 59 ms cr2.phlpa.ip.att.net [12.122.2.210]

13 59 ms 57 ms 59 ms gar1.pitpa.ip.att.net [12.122.107.85]

14 64 ms 67 ms 68 ms 12.122.251.2

15 63 ms 64 ms * mdf001c7613r0003-gig-10-1.nyc3.attens.net [63.240.65.10]

16 * * * Request timed out.

17 * * * Request timed out.

18 * * * Request timed out.

19 * * * Request timed out.

20 * * * Request timed out.

21 * * * Request timed out.

22 * * * Request timed out.

23 * * * Request timed out.

24 * * * Request timed out.

25 * * * Request timed out.

26 * * * Request timed out.

27 * * * Request timed out.

28 * * * Request timed out.

29 * * * Request timed out.

30 * * * Request timed out.

Trace complete.

----------------------

Tracing route to 63.240.104.93 over a maximum of 30 hops

0 No resources.

----------------------

Cincinnati, Ohio

---------------------

Arris TM602G/115 (replaced Monday by TWC, old one they provided was resetting itself, I think it was a Motorola 5121).

Last few days it would drop internet, but only when playing WoW

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