FAQ
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Hearthstone is a free-to-play digital strategy card game that anyone can enjoy. Players choose one of nine epic Warcraft heroes to play as, and then take turns playing cards from their customizable decks to cast potent spells, use heroic weapons or abilities, or summon powerful minions to crush their opponent.
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Not at all! We’ve designed Hearthstone so that anyone can get into it regardless of how familiar they are with the Warcraft universe or collectible card games in general. The game will teach you everything you need to know as you play it.
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Hearthstone is available for Windows®, Macintosh®, iPad, Android and Windows 8 tablets, and iOS and Android mobile phones.
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The most up to date information on system requirements can be found here: https://us.battle.net/support/en/article/hearthstone-system-requirements
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Just go here to download with your Battle.net account!
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You can download Hearthstone from the iTunes® app store!
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You can download Hearthstone from Google Play or the Amazon Appstore for Android!
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Yes! The folks in your Battle.net friends list (both BattleTag and Real ID friends) are available for games or text-based conversation. Players will not be able to chat with anyone who is not on their friends list. However, players will be able to choose from a variety of emotes for basic communication during games.
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You can download the game without a Battle.net account, but you’ll be asked to create one after completing the introductory missions. If you already have a Battle.net account, you can log in when you launch the game.
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Please refer to the System Requirements page for a list of some of the supported platforms as well as general guidelines on the specifications required to run Hearthstone.
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Yes!
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Yes! Since you will be logged into your Battle.net account, your collection will be shared across all platforms.
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Yes. Hearthstone can connect to Battle.net over Wi-Fi, or a 3G cellular connection if your tablet or phone has one enabled.
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Yes, you can use the same Authenticator you have tied to your Battle.net account.
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Any purchases made on your mobile device will be paid using the payment method attached to your Apple ID or Google Play account or Amazon account — not the payment method attached to your Battle.net account.
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Any purchases made while playing Hearthstone on your tablet or phone will pull from the payment you have set up on your Apple ID or Google Play account or Amazon account, not from your Battle.net account. In order to use your Battle.net Balance to make purchases in Hearthstone, you will need to log into the game from your PC or Mac. Any purchases made on the PC/Mac version of the game will also be available to you on the tablet and phone versions of Hearthstone.
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Yes! You can log out of your account and then they can create their own Battle.net account. When they do, they will start with the introductory missions.
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For in-game purchases, please contact the customer support department of Apple, Google, or Amazon. If you experience issues with the game or Battle.net, please contact Blizzard Entertainment.
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On some Android devices, you can turn off Power Save Mode to improve performance. Please refer to your device’s documentation for details.
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Make sure you have either 2GB of internal storage OR 1GB of internal storage and 2GB of external storage before you download Hearthstone. Once Hearthstone is downloaded to internal memory, move the app to an SD card if your device allows it, then open and install the app.
iPad is a registered trademark of Apple Inc. Android is a trademark of Google Inc. All other trademarks referenced herein are the properties of their respective owners.
