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[Sticky]
Welcome to the Hearthstone Bug Report forums!
Welcome to the Bug Report forum! The purpose of this forum is primarily to collect issue reports about the Hearthstone. We greatly appreciate our customers helping us to find issues with the game. As such, this forum is one of your best methods for making us aware of these issues. Creating a Bug Thr…
8/16/2013
15,053 Views / 0 Replies
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Rolkyr
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15053 |
Rolkyr
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8/16/13
Last Post by Rolkyr (8/16/2013)
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[Sticky]
Installing and patching issues?
Hey guys! If you are having installing and patching issues using the Battle.net Desktop Application, please post them in the Technical Support forums. They will be better equipped to help you out!
8/16/2013
2,853 Views / 0 Replies
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Rolkyr
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2853 |
Rolkyr
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8/16/13
Last Post by Rolkyr (8/16/2013)
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[Sticky]
How to report hacks/exploits/cheating
Hey guys, Please read this important and friendly reminder regarding how to report really bad issues like exploits, hacks, cheats, etc. According to the Forums Code of Conduct, under NO circumstances should a hack or exploit be reported on the public forums. Because of the sensitive nature of hacks/…
8/16/2013
15,979 Views / 0 Replies
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Rolkyr
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15979 |
Rolkyr
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8/16/13
Last Post by Rolkyr (8/16/2013)
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[Sticky]
**HotFixes**
Greetings! Below you will find information about recent changes we have made in Hearthstone. If you still encounter any issue you may find in this list, we ask that you please enter a new report and not just comment on an existing one. If an issue is not on this list, it does not mean that it is not…
8/15/2014
8,765 Views / 5 Replies
Last Post by Zeriyah (10/1/2014)
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Rolkyr
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5 |
8765 |
Zeriyah
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10/1/14
Last Post by Zeriyah (10/1/2014)
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[Sticky]
Card Hovering Issue
Hey everyone! This has been an ongoing issue that seems to come up daily on the forums. After the last, long explanation and discussion thread that was had, a sticky was requested of the response given some insight as to what is happening when players experience this issue. This is in response to a …
10/30/2014
1,723 Views / 0 Replies
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Rolkyr
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1723 |
Rolkyr
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10/30/14
Last Post by Rolkyr (10/30/2014)
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[Sticky]
Stuck At Bonus Star Screen
Hey everyone! We are aware of an issue where players can become stuck at the bonus stars screen after entering the new season. If you should hit this issue, please see the steps below for a possible work around until the issue is resolved. If these steps do NOT help, then please let us know. Thanks!…
12/5/2014
970 Views / 0 Replies
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Rolkyr
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970 |
Rolkyr
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12/5/14
Last Post by Rolkyr (12/5/2014)
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[Sticky]
Common Reports That Are Not Bugs!
Hello! Below you will find commonly reported issues that cause a bit of misunderstanding and lead to players thinking something isn't working as intended. If you experience one of these issues and they still seem to not be working correctly, never hesitate to report the issue to us. This thread is t…
1/12/2015
291 Views / 0 Replies
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Rolkyr
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291 |
Rolkyr
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1/12/15
Last Post by Rolkyr (1/12/2015)
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[Sticky]
Known Issues
Hey everyone! Below you will find the Known Issues list for. Please do not report bugs that you see on this list, as we already know about them, and help out other players reporting bugs by referring them to this list. As a reminder, this list will not list every bug that is active and occurring in …
8/16/2013
50,809 Views / 0 Replies
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Rolkyr
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50809 |
Rolkyr
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8/16/13
Last Post by Rolkyr (8/16/2013)
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[Sticky]
Missing/Blank Friends List
Greetings, We are currently looking into an issue where players are having their friends list appear blank. If you are currently experiencing this issue, please post below to let us know. As well, please do not attempt any "fixes" for resolving the issue. This will help us in further investigating t…
1/20/2015
108 Views / 37 Replies
Last Post by Rawne (6 hours ago)
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Rolkyr
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37 |
108 |
Rawne
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6h, 46m
Last Post by Rawne (6 hours ago)
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[Sticky]
(EU) Legend Rankings Not Displaying Properly
We are aware that Legend ranks in the Europe region are not displaying properly and are currently investigating the issue. We will update this thread as more information becomes available.
2 days ago
176 Views / 1 Replies
Last Post by Zeriyah (5 minutes ago)
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Zeriyah
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1 |
176 |
Zeriyah
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5m
Last Post by Zeriyah (5 minutes ago)
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screen move up
Hello, I found a bug with the screen, moves up and I can not see my cards, occurred after using consecration http://s1057.photobucket.com/user/Duriel99/media/Hearthstone_Screenshot_1282015192703_zps56803b73.jpg.html
7 minutes ago
1 Views / 0 Replies
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Dumial
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1 |
Dumial
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7m
Last Post by Dumial (7 minutes ago)
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Secret order.
So a 4-1 attacked my face, I had misdirection and explosive trap. The misdirection triggers, targets him (a hit that would be lethal), does not follow through with the effect and instead the explosive trap now triggers, kills that minion, and basically cancels out the misdirection. What?
47 minutes ago
12 Views / 3 Replies
Last Post by Rehtael (36 minutes ago)
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Neon
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3 |
12 |
Rehtael
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36m
Last Post by Rehtael (36 minutes ago)
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there is a bug in hearthstone
I encountered a bug in the Arena, which stopped the timer for some reason. The opponened played 'Tracking' right before the timer ended, which let him chose a card and than the timer reseted. When it came to the end now ıam waiting please help me
3 hours ago
9 Views / 1 Replies
Last Post by BabyJohn (49 minutes ago)
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hermes61
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1 |
9 |
BabyJohn
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49m
Last Post by BabyJohn (49 minutes ago)
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Fel Reaver Card Draw Error
If a player has Fel Reaver out, it won't draw fatigue cards. This defies the logic of other cards that will force you to draw fatigue cards if you are forced to draw a card when you have no remaining cards in your deck.
1 hour ago
8 Views / 2 Replies
Last Post by BabyJohn (54 minutes ago)
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AngryAngron
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2 |
8 |
BabyJohn
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54m
Last Post by BabyJohn (54 minutes ago)
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[Graphics error] Voidcaller
Hello, so the bug I have just come across is really strange, but I thought I'd let you know about it. This is what happened: I had a Voidcaller on my board and a Doomguard in my hand. After attacking with it, I killed it with Shadowbolt. At the same time my Doomguard was being summoned, I dragged it…
1 hour ago
3 Views / 0 Replies
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Solubol
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0 |
3 |
Solubol
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1h, 11m
Last Post by Solubol (1 hour ago)
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Blizzard, Mistress of pain, found a huge bug
So I was playing as priest and played a Piloted Shredder and it died. The deathrattle summoned a Mistress of Pain.I already had out a Auchenai Soulpriest, When i attacked with the Mistress for 1 damage (should have done 1 damage to my character also) it cycle killed my hero for about 30 damage or to…
1 hour ago
24 Views / 2 Replies
Last Post by Rolkyr (1 hour ago)
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pyrexiaC
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2 |
24 |
Rolkyr
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1h, 21m
Last Post by Rolkyr (1 hour ago)
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Rage Quit = Quest Success
I was playing hearthstone on my Android tablet during my lunch break today. I was working on getting two wins for my priest quest and I only had one win to go. I was playing against a Warlock who at the end of the match life tapped the card he needed to win. I proceeded to rage quit, by quickly open…
2 hours ago
10 Views / 0 Replies
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Keynlan
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0 |
10 |
Keynlan
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2h, 15m
Last Post by Keynlan (2 hours ago)
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Duplicate gone?
I was trying to create a deck, and when I was trying to find my Duplicate cards, they weren't there. I even tried to craft them, and when I typed Duplicate, it said "matches not found"
2 hours ago
10 Views / 1 Replies
Last Post by Rehtael (2 hours ago)
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QT3point14
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1 |
10 |
Rehtael
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2h, 17m
Last Post by Rehtael (2 hours ago)
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Repeatly drawing Vol'jin
Hey, I'm opening this ticket because in the last month I played continuely arena and some ranked. I got some decks from it and every deck with a legendary had the same legendary card: Vol'jin. I mean what is the possibility to draw 4-times the same legendary card in so many decks I got from playing …
4 hours ago
11 Views / 2 Replies
Last Post by Kingbobo1337 (2 hours ago)
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Kingbobo1337
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2 |
11 |
Kingbobo1337
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2h, 40m
Last Post by Kingbobo1337 (2 hours ago)
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nevermind
...
2 hours ago
6 Views / 0 Replies
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andre
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0 |
6 |
andre
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2h, 45m
Last Post by andre (2 hours ago)
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Hobgoblin & Cogmaster
Hi everyone. First of all, I'm spanish, so sorry if my english isn't well enought to explain this bug. I played Cogmaster when there is a robot and Hobgoblin in the playground. Sometimes the Hobgoblin give +2/+2 to Cogmaster, and sometimes this sinergy doesnt work. Is it a bug? Images: http://i59.ti…
2 days ago
49 Views / 4 Replies
Last Post by Wachurcio (3 hours ago)
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Wachurcio
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4 |
49 |
Wachurcio
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3h, 10m
Last Post by Wachurcio (3 hours ago)
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Win totals reducing?
Last weekend I hit 1000 wins and received the 300 gold. After a few days of wins and losses, I checked the totals/quests screen and noticed I was at 983 head-to-head wins and 20 arena wins. I played a few more games, went back to the page, and it said my total was 970. Now it appears to be counting …
5 hours ago
14 Views / 2 Replies
Last Post by Fenrico (3 hours ago)
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Fenrico
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2 |
14 |
Fenrico
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3h, 28m
Last Post by Fenrico (3 hours ago)
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Infinite Enemy´s Round Time
I´m starting a treath with this chase, this don´t look like a bug, looks more than a guy hacking or glitching the game, the first strange thing is that i didn´t draw the first card, then i can´t finish my turn=> my turn ends by the time=> when the enemy play 2 cards the turn becomes infinite, the en…
3 hours ago
6 Views / 1 Replies
Last Post by Rehtael (3 hours ago)
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FulgorX
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1 |
6 |
Rehtael
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3h, 43m
Last Post by Rehtael (3 hours ago)
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[Redirect]
IPAD2 problem - always
Dear Support! I am sure you know, but on Ipad2 the game often exits during the game. It's very annoying as it would be great to play on the Ipad, but nowadays I refuse to play Ranked games on it just because it's risky. Thanks for attention!
4 hours ago
4 Views / 1 Replies
Last Post by Rehtael (4 hours ago)
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NGeek
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1 |
4 |
Rehtael
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4h, 4m
Last Post by Rehtael (4 hours ago)
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Ragnaros killed me with 0hp
Baron Geddon went off and hit Ragnaros for the remainder of his 2hp, and yet Rag still shoots me. Is this seriously how he's intended to work?
1 day ago
69 Views / 20 Replies
Last Post by BrknSoul (4 hours ago)
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magicturtle
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20 |
69 |
BrknSoul
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4h, 14m
Last Post by BrknSoul (4 hours ago)
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hobgoblin + muster for battle
hobgoblin didn't buff my silver hands after I played it. Im guessing this is a balance thing vs quartermaster but I just wanted to check. if it is, then you need to make the text more clear on the card somehow....
17 hours ago
22 Views / 4 Replies
Last Post by BrknSoul (4 hours ago)
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biggameover
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4 |
22 |
BrknSoul
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4h, 19m
Last Post by BrknSoul (4 hours ago)
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10 minutes into Arena game bug/hacker
So I am still playing an Arena where a card lies on the enemy board. It's been 10 minutes since I pressed End Turn and that "rope on fire" hadn't showed. I can clearly see the enemy pointing on his cards and trying to attack mine. My guess is that he uses some kind of exploit . Image: http://imgur.c…
4 hours ago
6 Views / 3 Replies
Last Post by HeroComplex (4 hours ago)
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Nutella
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3 |
6 |
HeroComplex
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4h, 24m
Last Post by HeroComplex (4 hours ago)
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Colors all over the screen - Hard lag
Firstly - Yes my internet-connection was up and no i hadn't seen bugs the last few games before this one Quiet simply i saw colors in my/random card-images, random squares of colors on the screen, all over the screen for a few seconds and in general random places got really full of different colors …
4 hours ago
2 Views / 1 Replies
Last Post by rabb1t (4 hours ago)
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AnzticoMama
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1 |
2 |
rabb1t
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4h, 26m
Last Post by rabb1t (4 hours ago)
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Win total reduced!
The patch has just updated, even though I can log into the game, I can't initiate a new game, which I'm sure your working on! But my win total has been reduced by several hundred? anyone else noticed this?
5/8/2014
12 Views / 2 Replies
Last Post by HeroComplex (4 hours ago)
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LeoBear
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2 |
12 |
HeroComplex
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4h, 28m
Last Post by HeroComplex (4 hours ago)
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Cards that shake the screen bug
The Lightning Storm and Starfall (when you do 2 damage to all minions) cards causes the entire screen to shake rather violently and when they stop you can notice the screen has to re-adjust itself to it's original position. Twice now it's happened when using both cards that the screen re-adjustment …
2/11/2014
41 Views / 2 Replies
Last Post by MilitantA (4 hours ago)
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Starscreamer
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2 |
41 |
MilitantA
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4h, 35m
Last Post by MilitantA (4 hours ago)
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Cloaking minions that have EoT abilities
If you give a minion cloak, then it's end of turn ability activates, then the cloak graphical effect disappears (hovering over it, it still says it has cloak). I'm on windows 8.1 fyi.
5 hours ago
10 Views / 2 Replies
Last Post by HeroComplex (4 hours ago)
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Funkjunky
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2 |
10 |
HeroComplex
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4h, 37m
Last Post by HeroComplex (4 hours ago)
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Something strange happened
My opponent cast Power Overwhelming on his Nerubian Egg. Then nothing happened for a couple of minutes. The timer didn't go out. Suddenly, he got a new turn, drew a new card and kept playing. I never got my turn. The nerubian egg appeared to still be on the board and not have died, but I knew it had…
1 day ago
23 Views / 2 Replies
Last Post by Sharrk (4 hours ago)
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Ekorren
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2 |
23 |
Sharrk
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4h, 59m
Last Post by Sharrk (4 hours ago)
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Repeat drawing the same legendary card
I recently bought two GvG packages by cash. Both times had once drawn the same legendary card and end up only one shown on my collection list. The first one was Bolvar Fordragon happened 2-3 weeks ago. I opened the packages continuously with 2x Bolvar Fordragon and end up with only one shown on my c…
18 hours ago
26 Views / 4 Replies
Last Post by Sharrk (5 hours ago)
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StarPlatinum
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4 |
26 |
Sharrk
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5h, 6m
Last Post by Sharrk (5 hours ago)
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druid of the claw + secret (?) sticking game
I didn't see this in the known bug thread. In short, I think playing druid of the claw made my game stuck. I played a practice game against the expert mage deck using my custom druid deck. On turn 4, I played a Druid of the Claw. (I had played the card that gives you an extra mana gem on turn 2.) I …
10/16/2013
48 Views / 13 Replies
Last Post by Rehtael (5 hours ago)
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Dantastic
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13 |
48 |
Rehtael
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5h, 14m
Last Post by Rehtael (5 hours ago)
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Didn't Receive This Seasons Card back.
5 hours ago
8 Views / 1 Replies
Last Post by Rekiam (5 hours ago)
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Lanivan
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1 |
8 |
Rekiam
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5h, 35m
Last Post by Rekiam (5 hours ago)
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Conta resetada.
Minha conta foi resetada, eu não sei o porque, perdi todos os meus cards, fundos de carta, minhas moedas, tudo, o que eu poço fazer para conseguir minha conta de volta?
5 hours ago
2 Views / 1 Replies
Last Post by Rekiam (5 hours ago)
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Ninjahabil
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1 |
2 |
Rekiam
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5h, 42m
Last Post by Rekiam (5 hours ago)
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Rank problem
i was 430 in european server at 14PM yesterday. I dont play during 2 hour and when i come back my rank was 2590 .... ? I think you have some problem with my rank .. i know im not kolento but dont steal me pls
2 days ago
23 Views / 4 Replies
Last Post by s4uron (5 hours ago)
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s4uron
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4 |
23 |
s4uron
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5h, 47m
Last Post by s4uron (5 hours ago)
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My hearstone got resetet
Hello i wanted to play some hs today so i logged in asusual and the i started play the toturial. I was like !#%!%%!#%, Is this right or wrong i think ive lost my rank and all my cards plz help
6 hours ago
5 Views / 1 Replies
Last Post by Rekiam (6 hours ago)
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Boogiem8
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1 |
5 |
Rekiam
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6h, 8m
Last Post by Rekiam (6 hours ago)
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infinite round time
Im right now in a game where the enemy turn is infinite... Im in arena so i dont wanna concede so im checking if anything happens. Im not shure if the bug is that he cant end his turn or if hes trying to make me give up.
11/5/2013
101 Views / 28 Replies
Last Post by HeroComplex (6 hours ago)
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KATTOHAIKARA
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28 |
101 |
HeroComplex
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6h, 23m
Last Post by HeroComplex (6 hours ago)
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Warsong commander
Bloodsail Raider is no longer benefitting from Warsong Commander if you have a weapon attached
12/9/2014
44 Views / 6 Replies
Last Post by Rekiam (7 hours ago)
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Trai
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6 |
44 |
Rekiam
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7h, 21m
Last Post by Rekiam (7 hours ago)
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Friends List Bug
So as i was playing Hearthstone, i noticed that i would get notifications of people coming online or going offline, but my friends list would not change. I have tried the scan & repair feature, but it has not worked. http://gyazo.com/ca9b3b0017c6c0317ca948af8945bcca As you can see from the screensho…
7 hours ago
2 Views / 0 Replies
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Super
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0 |
2 |
Super
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7h, 21m
Last Post by Super (7 hours ago)
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Reset Back To Beginning
Hii So I logged out this account of mine then I logged in to another account when I went back to my main account which is this account I logged in to my account then it reseted back to the beginning(where you only have a mage and a bunch of free cards)?? can any admin there help me on what to do wit…
9 hours ago
8 Views / 1 Replies
Last Post by Rekiam (9 hours ago)
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TrishaChing
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1 |
8 |
Rekiam
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9h, 5m
Last Post by Rekiam (9 hours ago)
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Error 10200244
For some reason i keep getting this error 10200244, eventhough i checked my payment info 5x. I have funds on the account, so that can't be the problem. Does anyone have a (partial) solution to this problem? Error 10200244 occurs when i try to buy an arena run via the arena menu. Tyvm in advance
1/21/2015
18 Views / 3 Replies
Last Post by Rekiam (9 hours ago)
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Patryn
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3 |
18 |
Rekiam
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9h, 15m
Last Post by Rekiam (9 hours ago)
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Jaraxxus as Warrior
I played Lord Jaraxxus as a warrior, I had 3 armor at the time which I lost. I then attacked the enemy with Lord Jaraxxus and the game froze, with Lord Jaraxxus just floating before the attack should have happened. Speech was still heard and I could see the other player hovering around.
1 day ago
41 Views / 6 Replies
Last Post by Rekiam (9 hours ago)
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Disciple
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6 |
41 |
Rekiam
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9h, 53m
Last Post by Rekiam (9 hours ago)
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Voidcaller+Mal'Ganis+Leper Gnome Effect Order
Here is the play. My Turn 3: Coin + Voidcaller. Enemy Turn 4: Lot's of creatures, incluing a Leper Gnome My Turn 4: Shadowflame. Deathrattles trigger in order. I get Mal'Ganis out. Leper Gnome's deathrattle still damages me before Mal'Ganis makes me immune. The deathrattles triggered in order, but t…
2 days ago
63 Views / 17 Replies
Last Post by Sheol (10 hours ago)
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Sheol
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17 |
63 |
Sheol
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10h, 18m
Last Post by Sheol (10 hours ago)
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Couldn't play turn in arena
Turn 2 in arena I was unable to play my turn. I never actually saw it go to my turn, it just looked like my opponent was taking a very long time. I never saw myself draw a card or the rope burn. Pretty frustrating in an arena game playing a turn behind your opponent. I'm playing in Windowed mode so …
14 hours ago
8 Views / 1 Replies
Last Post by blueUrbanSky (11 hours ago)
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Havoc
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1 |
8 |
blueUrbanSky
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11h, 10m
Last Post by blueUrbanSky (11 hours ago)
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