Bug/Glitch on iMac after adjusting graphics

Posts: 4
Hey everyone!
Just started playing the game, got past Hogger and when I was on the second "tutorial" mission I thought I'd check out the graphics options.
I changed the graphical setting from medium to high and instantly my screen went white with green/red/blue/yellow lines randomly places on the display. I could hear the game sounds, and when I clicked I could tell Im clicking on buttons but I had to Quit the app (command+Q)
Right afterwards a patch downloaded and I'll start it again now and see whether it happens again.

This was on an iMac with a 3.06 GHz i3
4 GB Ram
running 10.8.4 OSX
and an ATI Radeon HD 4670 256 MB gfx card.
Edited by Turkeydippin on 9/18/2013 10:57 AM PDT
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Posts: 4
nope, launched it again with the screen still messed up.
Everythings black with loads of yellow and white strips across the screen :/
Ill fiddle around with setting and stuff.
Anyone else have this issue?
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Posts: 4
I reset all user preferences from the battle.net launcher, and the game works now, but the textures are all messed up. The cards lack the images, indicators (health/damage) things such as the coin flip at the start also seems invisible, and all the central graphics are also bugged out (the hearthstone logo, or the victory symbol)... so if you have a mac I suggesting not fiddling with graphical settings at the moment!
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MVP - Technical Support
Posts: 20,028
I can't seem to reproduce this.

I went through all resolutions , in Full screen and outside Full screen. No dice.

Here's my hardware specs :


Model Name: iMac
Model Identifier: iMac11,3
Processor Name: Intel Core i7
Processor Speed: 2.93 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 8 MB
Memory: 4 GB
Processor Interconnect Speed: 4.8 GT/s
Boot ROM Version: IM112.0057.B01
SMC Version (system): 1.59f2

Graphics/Displays:

ATI Radeon HD 5750:

Chipset Model: ATI Radeon HD 5750
Type: GPU
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 1024 MB
Vendor: ATI (0x1002)
Device ID: 0x68a1
Revision ID: 0x0000
ROM Revision: 113-B9710C-238
EFI Driver Version: 01.00.417
Displays:
iMac:
Display Type: LCD
Resolution: 2560 x 1440
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes
Connection Type: DisplayPort


Using OS X 10.8.5

Try deleting this file :

~/Documents/Library/Application\ Support/Blizzard/Hearthstone/options.txt

IE

Your Home folder (Go menu in finder Home) -> Documents -> Library -> Application Support -> Blizzard -> Hearthstone -> options.txt

It appears to have the graphical options in it.
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Posts: 2
Same issue as OP, but removing the options.txt file allows me to play the game again. Will avoid fiddling with graphical settings until further notice.
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Posts: 4
I had a similar problem, its fine in windowed mode however (you can set it to high). I haven't tried going back to full screen however.
Edited by fishmd on 9/20/2013 11:33 AM PDT
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Posts: 25
I've had problems playing on High myself. It plays FINE in Windowed mode, not on Fullscreen, at High, for me.
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