Support Forum Agent
Lets see if repairing the game helps.
1. Open up the Battle.net Desktop App Beta Launcher.
2. Click on the Hearthstone game icon from the left side of the launcher window.
3. Click on "Options"
4. Select "Scan and Repair" and then click on "Begin Scan".
Once the scan and repair have completed, test out the game and let me know what happens.
I'm available Monday through Friday from 11AM to 8PM Pacific Time
Support Contact Information
Got some feedback? https://www.surveymonkey.com/s/Dankorii
I'm having the same issue. I tried running the scan as specified above and it said "scan complete, no repair needed." I am still receiving the error "CLOSED. Your game timed out as it was requesting data from the Hearthstone utility service. Please relaunch Hearthstone to reconnect."
Please report any Code of Conduct violations, including:
Threats of violence. We take these seriously and will alert the proper authorities.
Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.
Harassing or discriminatory language. This will not be tolerated.