Launcher wont start
I've found that this resolves several different issues with me.
1) Can't launch the Battle.net app
2) Hearthstone "launches" but doesn't actually launch resulting in the Battle.net app thinking its running (Play is grayed out)
3) Freezing during Launch of Hearthstone
4) Several different "Cannot update Agent" issues
5) Several different Battle.net app connection issues
I found during troubleshooting and found I had 10+ instances of the Agent process. They may not be closing properly when the app is quit or force quit. Just a hunch
Give it a try if you wish:
> Quit or Force Quit the Battle.net desktop app and any Blizzard games (WoW, Diablo III, SCII, Hearthstone)
> Open Activity Monitor (/Applications/Utilities)
> in the top right corner there is a "Filter" section - directly to the left is a drop down that may say "My Processes" - change it to "All Processes" - This will show you all background processes
> Sort by process name by clicking once or twice on the "Process Name" column
> Find the following Process(s) - there may be multiple instances of it
Process Name: Agent
% CPU: 0.0
> Highlight each and click on "Quit Process" in the top left corner
> A new window will pop in and ask you what you want to do - select "Force Quit"
> Repeat for all instances of the "Agent" process
> Relaunch Battle.net desktop app
edit forgot this:
Processor 3.06 GHz Intel Core 2 Duo
Memory 8 GB 1067 MHz DDR3
Graphics ATI Radeon HD 4670 256 MB
Software OS X 10.8.5 (12F45)
Edited by TekkaFrost on 10/15/2013 7:13 AM PDT
Please report any Code of Conduct violations, including:
Threats of violence. We take these seriously and will alert the proper authorities.
Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.
Harassing or discriminatory language. This will not be tolerated.