Starting Hearthstone problem

Posts: 56
I Lauch it i see the door i click and i get rainbow swirl and thats it. it doesnt start
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Posts: 13
Same thing happened to me last day. I think it's because we clicked, it isn't necessary to start the game, it's only a cinematic.
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Posts: 100
Lucky you. I have never been able to see the door. And have yet to receive any help at all.
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