Main Screen Froze

Posts: 15
Hello,

After I installed the game, and tried to launch, the game froze on the main screen. Sometimes it was a black screen, and sometimes it showed the Hearthstone icon.

After I restarted my MacBook Air, the game ran great and I was able to play.

No issues since the restart.

Thank you,
Velstar
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MVP - Technical Support
Posts: 18,804
After you restarted did it play the opening cinematic ?

Can you post your Macbook Air's specs ?
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Posts: 15
After you restarted did it play the opening cinematic ?

Can you post your Macbook Air's specs ?


Hi Bluespacecow,

Yes, it did play the opening cinematic; sorry, forgot to mention that.

Here are my specs...

OPERATING SYSTEM:
MacOS 10.7.5
CPU TYPE:
Intel® Core™ i5-2557M CPU @ 1.70GHz
CPU SPEED:
1.72 GHz
SYSTEM MEMORY:
4.29 GB
VIDEO CARD MODEL:
Intel HD Graphics 3000
VIDEO CARD MEMORY:
436.21 MB
VIDEO CARD DRIVER:
-
DESKTOP RESOLUTION:
1440x900
HARD DISK SIZE:
120.47 GB
HARD DISK FREE SPACE:
36.33 GB (30%)
DOWNLOAD SPEED:
253.58 kB/s (2 mbps)

Thanks,
Velstar
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