Issue - No Tutorial - Reproduction Explained 'click to start'

Posts: 22
OMFG I fixed it, TOO!!

1. Use in game feature to quit WHILE AT THE PRACTICE MENU
2. RESTART.
3.DID they fix it without telling us? I almost pooped when the book lit up
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Posts: 1
Same issue. Good to know beta implies not even being able to test a product. But, c'est la vie.
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Posts: 25
I logged entirely out of the Battle.net client and then back in and it all worked fine. Got past the frozen box opening and into the tutorial. Was having the same problem as ya'll before that though despite multiple attempts at shutting down Hearthstone. I would suggest it has something to do with the Battle.net client and Hearthstone's interactions?
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Posts: 11,613
OMFG I fixed it, TOO!!

1. Use in game feature to quit WHILE AT THE PRACTICE MENU
2. RESTART.
3.DID they fix it without telling us? I almost pooped when the book lit up


Did this, it worked!
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Posts: 5
10/30/2013 08:28 AMPosted by GreatApe
I logged entirely out of the Battle.net client and then back in and it all worked fine. Got past the frozen box opening and into the tutorial. Was having the same problem as ya'll before that though despite multiple attempts at shutting down Hearthstone. I would suggest it has something to do with the Battle.net client and Hearthstone's interactions?


Worked for me too.
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Posts: 2
OMFG I fixed it, TOO!!

1. Use in game feature to quit WHILE AT THE PRACTICE MENU
2. RESTART.
3.DID they fix it without telling us? I almost pooped when the book lit up


Can confirm this worked for me, went into practice mode after looking at credits and backing out from them. Then quit while i was in the practice mode class select and restarted the game.
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Posts: 5
I used the repair feature in the new Battle.net client. That seems to resolve it too. That or a reinstall.
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Posts: 19
I know its a beta but I'm upset D-:
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Posts: 5
The fix that seemed to work for me. Keep clicking on the start screen. Rapidly. If it stops working in the tutorial just close out and repeat the process. Its worked multiple times for me. Good Luck!
Edited by Isfadar on 10/30/2013 8:48 AM PDT
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Support Forum Agent
Posts: 34,066
Hey guys,

We are looking into this issue but we'd like a bit more information from those experiencing it.

System OS: (7,8,8.1,Mac, etc)
Region: (NA, EU)

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Posts: 32
Now im getting some error about sprites...wtf.
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Posts: 9
System: Windows 8
Region: NA

if you need any other info just say it.
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Posts: 6
System OS: Windows 7
Region: NA? (I'm from Brazil, and I'm having this issue aswell)
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Posts: 186
System OS: Windows 7
Region: NA
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Posts: 3
Windows 7

NA
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Posts: 3
System OS: Windows 7
Region: NA
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Posts: 4
Mine just randomly worked after 12 hrs of waiting YAY!
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Posts: 328
Windows 7
NA

Just got the key yesterday
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Posts: 7
Windows 7
NA

Received my key yesterday.
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