Hearthstone Beta Key Redemption Issue - 12/3

Posts: 6
The game just showed up on my Battle.net Desktop Application. Make sure you check the app; I don't think it shows up on the website until you install it.
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Posts: 3
It took ~1 hour but the download appeared for me eventually.

*On the battle.net app*
Edited by Toiletwine on 12/3/2013 4:12 PM PST
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Posts: 2
I just got a key and found this out:/ Thank you so much for working to resolve this issue, cannot wait to start playing and provide feedback!
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Posts: 34
Same problem. Entered my Beta Code and no client download appeared. Hopefully it pops up soon because I'm stoked to play this
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Posts: 1
The game downloaded, but the Play button is grayed out and says it's not available in my region
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Posts: 43
Same here, will not appear in my bnet after i redeemed the code. too bad, i have been waiting for this key for awhile
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Posts: 587
I didn't even know about the B.NET client, got that installed and it's there, DLing now.

Also, once I did that it appeared on my account page.
Edited by Kasoon on 12/3/2013 4:33 PM PST
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Posts: 4
I download Hearthstone from the b.net app and it now appears on my account page
no longer need assistance with this issue now :)
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Posts: 5
Glad i checked, figured i was going insane.
here's to hoping they get it figured out quickly
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Community Manager
Posts: 578
As some players have pointed out, so far this issue appears to be related to our servers catching up on the key redemption process. This means that if you are experiencing this issue, it should resolve itself over the course of a few hours, up to 24 hours.
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Posts: 790
12/03/2013 05:21 PMPosted by Aratil
As some players have pointed out, so far this issue appears to be related to our servers catching up on the key redemption process. This means that if you are experiencing this issue, it should resolve itself over the course of a few hours, up to 24 hours.


Well thats good to know. Hopefully that is the issue and I will be able to get on in a few hours.
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Posts: 7
I'd just like to say I've waited over 24 hours and still no access. Also tried every fix on the forums.
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Posts: 682
Here's a link for the US download: http://dist.blizzard.com/downloads/hs-installers/a6029a1d625c79252defff3914fb6e67/beta.1/Hearthstone-Beta-Setup-enUS.exe
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Posts: 790
I don't suppose anybody has a link for the mac client do they?
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Posts: 4
I feel like 'next business day' sounds accurate.
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Support Forum Agent
Posts: 37,700
KingDesty,

Could you give it another try please?

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
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Posts: 7
KingDesty,

Could you give it another try please?

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos


Works perfectly now! If you did something, thank you very much!
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Posts: 2
Do you will issue some new Hearthstone Beta Key because I'll really want to try this game with one of my friends. Thanks
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Posts: 1
emmm....still not working for me, guess I ll keep waiting
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