Hearthstone Beta Key Redemption Issue - 12/3

Posts: 2
I am having this issue too, the game is not showing up on my account.
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Support Forum Agent
Posts: 35,713
Baphomet,

It looks like you added the key less than a half hour ago. The game license has been properly applied and the ability to download the client should be available to you soon. Give it a couple of hours and try again please.

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I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
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Posts: 3
I entered my key and HS isnt in my games on battle.net. Where can i see is it even attached to my account?
Edited by Lolobolion on 12/4/2013 9:12 PM PST
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Posts: 3
me and my brother love this game can i apply for beta key :D
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Posts: 87
man i hope i can get this game soon, the winter is coming and i wanna play this when it comes :P

would love to know any key giveaway or any way i can get a legit free key, im as desperate as wendy at the crystal palace for blue stuff(breaking bad reference)
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Posts: 1
Same here, just got my key and entered into my battle.net account. It does not show up on my list, and no client download shows up.
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Support Forum Agent
Posts: 35,713
Lolobolion,

There's no indication a key was ever added to the Battle.net account you're posting from. Could you have used another?

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I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
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Support Forum Agent
Posts: 35,713
Showhows,

There's a big purple button near the top of this forum page you can use to sign up for the beta.

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
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Support Forum Agent
Posts: 35,713
Aleforge,

I see a key was added and that the license is properly applied to the account. You should be able to download the Desktop App shortly and then use that to install Hearthstone.

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
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Posts: 1
Can you check what's wrong with me? Typed in a code just, pressed Continue, installed HS but the play button can't be clicked.
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Support Forum Agent
Posts: 35,713
Anaxasaurus,

The Battle.net account you're posting from is not showing having had a key added yet. If you just now did it, it may not have updated on my end yet but I usually see it pretty much right when it's added. You say you installed Hearthstone? Where did you get it? There hasn't been a license applied to the account yet so it won't have the game available.

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
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Posts: 3
Applied key and hearthstone does not show under my games in account.
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Posts: 3
Nope i added it from this account more then 16 hours ago and it says like grats you got your HS but nothing happend.
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Support Forum Agent
Posts: 35,713
Lolobolion ,

The account isn't showing a key having been added and until that happens, it's not going to be able to download or test the game. Can you email me the key you added so I can check to see where it went? My email address is Omrakos.Support@Blizzard.com

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
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Posts: 2
I applied the beta key, but it says it already have been used once?
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Support Forum Agent
Posts: 35,713
Molikva,

That means the key was used by someone else then. How did you acquire the key? If it was from an email purportedly from Blizzard, inspect the header info to see where it actually came from.

There have been a lot of phishing emails going around lately, trying to get you to go to a Blizzard look-alike site and enter your account info so they can steal it. We've seen a lot of these fake emails being sent from various Gmail accounts.

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
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Posts: 2
Oh well yes i should have realized that before, the email it was sent from didnt came from blizzard, thanks for making me realize that, well now I´m just dissappointed..
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Posts: 17
All good morning! 04.12.2013 launched the key code. at the moment I can not enter the game. writes is not available in your region. I have 2 day. What do you do next? the client downloaded the brother with the account. in advance thank you
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Support Forum Agent
Posts: 35,713
NEO,

The Battle.net account you're posting from is not showing ever having had a Hearthstone Beta key attached to it. It won't be able to download or test the game due to that.

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
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Posts: 17
NEO,

The Battle.net account you're posting from is not showing ever having had a Hearthstone Beta key attached to it. It won't be able to download or test the game due to that.

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos

Here's the key I used. [removed]. the game client is updated and all. But I can not go
Edited by Omrakos on 12/5/2013 3:25 PM PST
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