Cannot download the client

Posts: 33
I've been trying for the past 3 hours to download the client, using all the blizzard help pages I can find. Nothing has worked. I can't submit a ticket because you can't submit tickets for hearthstone technical issues. This is really frustrating, and I'm just trying to get this to work. All I can do is hope a blizz person reads this and tries to help.

Every time I try to download, it jumps straight to 65%, then slowly builds to 84%, at which point it says an error occurred. I've tried every remedy from the error link, and as I've said, I can't actually submit a support ticket.

Can someone please help? I've been at this for 3 hours.
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MVP - Diablo III
Posts: 8,048
Is it the Hearthstone client that is stopping or the battle.net updater?

If it's the client, try turning off P2P in the battle.net app settings, if it's the battle.net updater try deleting the cache folders for battle.net and Blizzard Entertainment, you can see how here: https://eu.battle.net/support/en/article/deleting-the-battlenet-cache-folder-windows

If those don't work let us know which it is so can try and help more mate.
________________________________________________
Twitter: @Narull | ANZ Diablo III MVP
http://www.blizzposts.com - Keep track of all Official Blizzard posts.
There not spelling mistakes, Im speaking 'Ye Old English'
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Posts: 33
It's the battle.net client that I'm having the problem with. And I have to have that client to play Hearthstone.

I've tried deleting everything that has Blizzard or Battle.net on it, but nothing has worked.
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Posts: 33
Bumping
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Posts: 33
Bump.
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Posts: 33
Bump
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Posts: 33
Bump
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MVP - Diablo III
Posts: 8,048
Hey mate,

Been off and about for a few days over news years, my apology for no 2nd reply.

As it's the battle.net client giving you issues it's best to post in it's forums here: http://us.battle.net/en/forum/#forum9772477 so there techs can try and help as well.

________________________________________________
Twitter: @Narull | ANZ Diablo III MVP
http://www.blizzposts.com - Keep track of all Official Blizzard posts.
There not spelling mistakes, Im speaking 'Ye Old English'
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