Closed Beta Patch 1.0.0.4482 Known Issues

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Posts: 798
Blizzard, if your software engineers can't fix a bug concerning the ordering of no more than 7 cards on a playing surface, all over the course of several months, you need to get some better software engineers.

Give me access to your source repo. I'll fix that !@#$ in a day.
Posts: 17
I re-rolled for new quest. Now i have no quest at all sadface.
Posts: 1
Is there a way that you could disenchant the Jaxxarus I just made for full cost? I cleared out a ton of stuff and spent all my dust on him to complete my new Warlock Control deck but it's basically useless because it relies heavily on minion placement. I have 2x Argus, 2x Void Terror and 2x Sunfury. Would have crafted Tirion and made a Pally deck instead of Jaraxxus if I knew about this bug.
Posts: 33
After using Fireblast against a Gnomish Inventor the spell did not fire, the animation hanged in a fire ball. the target received no damage, it was my last mana point but the End turn button remains yellow. I can not end the turn nor Concede the game to my opponent. This happened playing in Practice mode against the Paladin in my first practice game. The game still works, I mean, the UI responds, all the rest seems to be working just fine but I have no other option than closing the client because I can´t surrender nor end the turn, dead end.

Nice game, keep up the good work.
Posts: 7
yea the swap thing is kinda crazy right now, defender of argus trolled me 4 times in the last 2 games as shaman, all 4 times it only buffed one of my minions next to it, super troll, i lost one 100% because of it, but its w/e ill just wait till fixed
Posts: 104
can't fix a bug [...chastising followed by boasting...]


TL;DR - shhh...it's called "beta" for a reason.

Your boast implies you're a developer, but I doubt you have much experience. Otherwise, you would be familiar with bug triage and understand that this bug has lingered simply because it wasn't a priority. Not surprising for a bug that had been intermittent; also, the hallmark of a difficult to reproduce bug. In the grand list of things that could go wrong in this game -- such as real money transactions or destructive or consumptive crafting actions -- I can see why minion order would be a lower priority.
Edited by toolbear on 1/16/2014 9:24 PM PST
Posts: 1
Hi,

Another daily that vanish when i try to change it.
Hope i'll get them back eventually.
Posts: 2
01/16/2014 02:39 PMPosted by Aratil
This appears to be a part of the unresponsiveness issue. After creating or editing a deck, please try waiting a few minutes or restarting the Hearthstone client to check if the issue persists.

Unresponsiveness is a bit of an understatement, when the basic cards fail to unlock on level ups. Either completely missing, or show up 1st time, but when added to a deck and queuing for a new game, the client disconnects and after restarting the client the card is gone, even though hero level is correct.
Been a few hours already, not minutes, and multiple client restarts, don't make any difference.
Edited by Trollerskate on 1/17/2014 2:03 AM PST
Posts: 275
It seems like re-rolling for a quest and losing it seems extremely prevalent. Would it kill you guys to give out 2 daily quests to everyone until this is fixed?
Posts: 21
Blizzard should give us all 100 gold :D
Posts: 7
I cannot even log in, or download the full update to even check my decks. So cheers :)
Posts: 1
Adding to one of the known issues, after cancelling a quest and not receiving a new one, I have not received a new one for the next day either. This is frustrating as I cannot build up gold :/
Posts: 23
"You get what you pay for".
Posts: 435
01/16/2014 01:44 PMPosted by Tonix
I cried a bit inside when I tried to get a new quest and it was just removed. Sad days


so much anger. Gotta wait a whole 24 flippin hours to do an arena run.
Posts: 188
01/16/2014 07:12 PMPosted by Arkatar
We are aware that the issue with minions arbitrarily swapping places with other minions on the board has appeared to become more prevalent with the recent patch. This issue is one of our top priorities to resolve as soon as possible, but unfortunately has been extremely complex to fully resolve. We will provide additional updates once more information becomes available.

As a developer myself, I'm having a hard time understanding how this could be so complex. Anybody out there have an idea? Bugs happen, of course, but shouldn't this be based on a simple ordered list of minions? Why would the order change out of the blue? I've seen similar bugs before but they were mainly related to offsets on the whole list, nothing to do with index swapping.


The same bugs since the summer are still in the game. The random order changing issue is there since the beginning, so is the card hover bug and the card stacking bug and whole bunch of other big bugs.
Out of all the updates during this so called beta they have just tweaked around with cards and I don't think any of these big game affecting bugs have been fixed.
Also the actual development for the game has been really slow. They have not added new cards, new mechanics and only minor changes to matchmaking.
They have a small team I understand that but is that team one person? At least the speed of updates, bug fixes and additional features suggest that.
Posts: 15
01/16/2014 07:32 PMPosted by ChaMeR
I re-rolled for new quest. Now i have no quest at all sadface.

Same story...
Posts: 371
01/16/2014 01:14 PMPosted by Aratil
We have identified two known issues with this most recent content update that we wanted to make sure everyone was aware of:
  • There is an issue that may sometimes prevent a player from cancelling a quest, or when cancelling a quest, not replacing the cancelled quest with a replacement.
  • Players may experience some delays and unresponsiveness when accessing their card collection, decks, and when disenchanting cards. After creating or editing a deck, please try waiting a few minutes or restarting the Hearthstone client to check if the issue persists.
  • We are aware that the issue with minions arbitrarily swapping places with other minions on the board has appeared to become more prevalent with the recent patch. This issue is one of our top priorities to resolve as soon as possible, but unfortunately has been extremely complex to fully resolve. We will provide additional updates once more information becomes available.

For other known issues, please check this [url="http://us.battle.net/hearthstone/en/forum/topic/9677847863"]thread[/url].


About "delays and unresponsiveness".

I think you folks in Blizzard are conveniently avoiding to acknowledge seriousness of the issue with losing cards from "My Collection". There are bunch of reports where people LOST their cards from Arena rewards, Booster Packs, even BASIC cards. Many of them invested real life money into those packs.

Again, this is serious bug. Losing cards you paid for, losing basic (must have) cards and dust.

Taking this issue so lightly is kinda disturbing and insulting. This isn't "DELAY" issue, those cards are LOST for 24h or more. My friend is missing 5 cards since the patch hit EU region.

You HAVE to acknowledge difference between not being able to play deck you just made for couple of minutes or until you restart the game and ISSUE WHERE YOU >LOSE< YOUR CARDS after disconnection or client crash!

Some of threads with losing cards bug:

http://us.battle.net/hearthstone/en/forum/topic/11297719752

http://us.battle.net/hearthstone/en/forum/topic/11296939663

http://us.battle.net/hearthstone/en/forum/topic/11296849604

http://us.battle.net/hearthstone/en/forum/topic/11296279547

http://us.battle.net/hearthstone/en/forum/topic/11298139752

http://us.battle.net/hearthstone/en/forum/topic/11296279551

http://us.battle.net/hearthstone/en/forum/topic/11298259747

http://us.battle.net/hearthstone/en/forum/topic/11223763082

http://eu.battle.net/hearthstone/en/forum/topic/8882748476

http://eu.battle.net/hearthstone/en/forum/topic/9338103718

http://eu.battle.net/hearthstone/en/forum/topic/9338103733

http://eu.battle.net/hearthstone/en/forum/topic/9334473382

http://eu.battle.net/hearthstone/en/forum/topic/9318332005

http://eu.battle.net/hearthstone/en/forum/topic/9334353352

http://us.battle.net/hearthstone/en/forum/topic/11297719775

There are many more...

Not a single blue post about this issue was made as an answer to those reports.

Really, I know it's beta and all, but cmon.
Edited by DenDron on 1/17/2014 4:01 AM PST
Posts: 3,590
Nobody mentioned that certain minions when interacting with opponent minions/weapon can cause graphical issues.

e.g. every time I play Ooze or silence other minion using Owl or Spell Braker I see in top right corner explosion (same as on board).

Maybe it's not a problem for you guys but it annoys me and instead of looking on the board I look into that corner

Edit: Above was fixed after new patche,ty Blizz it's a lot better now
Edited by Lizzard on 1/17/2014 5:19 AM PST
Posts: 1
This is a graphical issue:

As a mage if you Counterspell a hunter's spell cast then the hunter's card stays on the left side of the board until the end of the whole fight.
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