I'm having a problem in-game with the Pandaemonium & Black Temple card backs unlocking for reaching rank 20 in Ranked online play. During both seasons I was already over rank 20 on my account from having advanced so far during the previous season. During both seasons I played at least several games to advance in the rankings and assure I'd get the card backs. Despite being past the required ranking when the season ended I have yet to unlock either card back. I figured that it must have been a glitch with Season 1 or that I had missed something, however, since this has happened with Season 2 I am seeking help.
I can't submit a ticket for such an issue it seems (I'm just guided to the forums). So any and all help would be appreciated.
Hopefully a dev will find their way to this forum post.
(This is also posted in General Discussion; my apologies for the double post, I was uncertain which area would be best to submit.)