08/01/2014 12:40 PMPosted by MochaMy first attempt to buy the new wing with gold failed, but then I switched over and played some WoW and came back later that night and it worked just fine for me...
I think this was lucky happenstance. I have played more WoW this week than intended because I can't get the Plague Quarter. Switching between the two games has not helped me with the same issues everyone is reporting.
I also can't buy cards or play arena because of this glitch.
I had no trouble seeing the seasons change and getting my new card back, and my ranked and casual play and quests are still functioning, so there is that to be thankful for.
But please don't be hard on Zeriyah. Remember she is in the middle. While customers are yelling at her, she is likely being tightly controlled by her bosses on many levels about what to say and what not to say. Blizzard usually gets burned by players by giving out information prematurely. It is generally a safer tactic to keep mum until they have very specific, helpful, positive answers.
While I am not a competitive player, I feel the pain of those racing for top ranks being done in by an unfair card advantage. Hopefully something can be done to equalize the field regarding card access. But angry threads and burning the CS reps in ephigy do not bring about positive change on technical issues.
It is frustrating to me too, but please everyone, try to be civil and kind during this crisis.