My account got reset after relogging Help

Posts: 152
So I made a new deck to 1v1 my friend, as usual my deck didn't update so I decided to relog so everything would update (this is a typical occurrence), except this time when I joined back into Hearthstone I had no friends except for a friend request from some random person and I had to redo the tutorial. EVERYTHING IS GONE?!

Help me please!
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MVP - Hearthstone
Posts: 16,614
It sounds like you've logged into a different region.

I'm curious though what you mean by 'as usual my deck didn't update'?
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Support Forum Agent
Posts: 34,330

I glanced at your account and I see you recently logged in to the Europe realms where it started a new account. Try logging out of the game and selecting the Americas region to access your account.

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Posts: 1
Recently, my laptop crashed, completely. thus i downloaded the app on another laptop, used the same account, in ALL 3 REGIONS, and have lost all of my progress in all 3 regions (Most notably EU server).
Please dont tell me that im in the wrong server, im not.
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MVP - Hearthstone
Posts: 16,614
Your collection is account and region specific. So if you've checked all three regions and don't see your collection then you've logged in to the wrong account.
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