Can't download HearthStone

Posts: 40
Okay, I'm trying to sign up for beta, but first I need to downloading it, right? So, after I clicked "Beta Sign Up" it redirected me to the website where you can download the game from, I clicked download, but when I download the file it converts it into .age3rec, this is a file type for my other game's recorded files. If I choose to save the file as "all files" then I can't find a program to open it.
Can anyone help me with this, please?
Edited by Daisu on 8/17/2013 1:59 AM PDT
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MVP - Technical Support
Posts: 21,959
That's not the Hearthstone beta.

That's just a program you download to update your hardware specs in your Beta profile.

Clicking on the Beta Sign up should take you to this page :

https://us.battle.net/account/management/beta-profile.html

Where you download the sign up app (which updates your hardware specs) from this URL :

https://us.battle.net/account/management/download-system-check.xml?platform=win

or for Mac

https://us.battle.net/account/management/download-system-check.xml?platform=mac

So which page is it redirecting you to ?
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Posts: 40
https://us.battle.net/account/management/beta-profile.html To this one here.

Yes, I can download it, but it chooses the wrong format for the file when I download it and I can't open it, somewhy it is sharing the same format for it as my other game's in-game recorded files have.
Edited by Daisu on 8/17/2013 10:42 AM PDT
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Support Forum Agent
Posts: 1,644
Sounds like your Windows file settings may have been altered (possibly accidentally) by either you, another user, or malware. I'd recommend scanning with Malwarebytes or another game-friendly security program, and then contacting Microsoft if it turns out to not be malware.
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Posts: 7
What you are describing sounds like you used Internet Explorer to download the installer. I have seen a similar issue before with other programs. Try another browser best option.
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