For this initial account wipe, we will not be resetting or refunding any real-money purchases you’ve made thus far during Tech Alpha testing. Please note that we do plan to reset real-money purchases with future scheduled account wipes, just not this time.
Aside from purchases you’ve made with real-money thus far, your account will essentially be starting from scratch following the wipe. Here’s exactly what we’re doing:
- Your account will start at Level 1, and all experience points, as well as leveling system and quest progress will be reset.
- All in-game Gold you’ve earned, as well as purchases made using Gold, will be wiped clean.
We understand it can be tough to start over, so we’ve got a few rewards to show our appreciation for your dedication during Tech Alpha testing thus far. Here’s what you’ll receive following next week’s account wipe:
- Starting after the wipe on Tuesday, April 15, all players will gain access to every single hero until Thursday, April 17 at 3:00 p.m. PDT.
- Based on your progress with the leveling system prior to the wipe, you’ll receive a nice chunk of in-game Gold that we’re hoping you’ll use to try out a few new heroes!
- Levels 1 – 19: 10,000 Gold
- Levels 20 – 39: 30,000 Gold
- Level 40: 30,000 Gold and an exclusive Heroes of the Storm lanyard.
We’ve received a ton of great feedback, playtest data, and bug reports over the past few weeks, and we hope you’re having a blast with Heroes. As always, thank you very much for participating in our Tech Alpha and sharing your thoughts with us.
See you in the queue!