As additional information comes down the pipeline, we'll be providing updates here. Thanks!
08/20/2014 10:43 AMPosted by ildiavoloAny more news on this? I dont want to risk buying another character if it just robs me again! ;)
08/20/2014 02:53 PMPosted by Glaxigrav08/20/2014 10:43 AMPosted by ildiavoloAny more news on this? I dont want to risk buying another character if it just robs me again! ;)
We're looking to the original reason why this was possible and to fix that issue. While the issue is very small in the amount of people impacted, we're aware of the impact it can have on the individual play experience. Our developers continue to work on this one, and I hope to have some news to share soon!
Technical Support: Sunday-Thursday, 12pm - 9pm Pacific Time
How am I doing? // https://www.surveymonkey.com/s/Glaxigrav \\
08/19/2014 02:48 PMPosted by SpyrianWe’ve released a hotfix which returned missing Gold to players who made a Gold transaction in the Shop but did not receive the item purchased. We are still investigating a more permanent solution, though we are not seeing additional reports of failed Gold purchases at this time.
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