Hello everyone,
We're aware that many players are encountering issues when attempting to complete the Team Builder App on Facebook to receive the Mechanospider mount. We're investigating now, and working to get the app running smoothly as soon as possible. Some of you may also wish to try clearing your browser's cache as a potential workaround for this issue.
We've also received reports that, upon completing the App, a number of players were given codes that are too short to redeem. If you've received a code that is 1 or 2 characters short, you may be able to work around this issue by adding zeroes to the front of your code until it is 25 characters long.
We appreciate your patience as we work on a fix.
Thank you!
We're aware that many players are encountering issues when attempting to complete the Team Builder App on Facebook to receive the Mechanospider mount. We're investigating now, and working to get the app running smoothly as soon as possible. Some of you may also wish to try clearing your browser's cache as a potential workaround for this issue.
We've also received reports that, upon completing the App, a number of players were given codes that are too short to redeem. If you've received a code that is 1 or 2 characters short, you may be able to work around this issue by adding zeroes to the front of your code until it is 25 characters long.
We appreciate your patience as we work on a fix.
Thank you!
Edited by Spyrian on 6/1/2015 4:26 PM PDT
