9/8/15 - Rexxar Patch Issues

(Locked)

Add a reply
Support Forum Agent
Posts: 11,571
Update:

All major issues have now been resolved. If you continue to experience technical issues trying to install/patch, please check out our Installation & Patching guide! If you still have trouble, create a new thread for troubleshooting.

-----

Players in EU Region are getting Version Mismatch

We are currently working on an issue where players in the Europe region are seeing "Version Mismatch" when attempting to log into the game. We apologize for the frustration and hope to have this fixed soon!

-----

This issue should will be resolved once the patch is live in all regions:

Rexxar purchased but unavailable

We are aware of an issue in which the Frostlord Rexxar bundle is purchasable from the in-game Shop, but the items it contains cannot be selected for use in-game. This issue should be resolved once today’s patch is released in each login region. Thank you for your patience.
-----
This issue has been resolved:

Rexxar is not receiving experience after completing matches

We are investigating an issue causing Rexxar to not receive XP following match completion. Our Quality Assurance and Development teams are aware and working on a resolution. We'll provide updates as they become available.

-----

Hail and well met, Heroes!

We're currently aware of and investigating a few issues with today's live patch release. Some examples of what we're investigating:

  • Rexxar not showing properly in the store.
  • Getting Version Mismatch after patching up to 13.3.37569
  • Unable to see "Apply Patch" at the Lobby screen (Where Kharazim is/used to be)

    • Our engineers are currently working on a resolution. Thanks for hanging in there! We'll update as soon as we have more details to share.
    Edited by Glaxigrav on 9/8/2015 8:21 PM PDT
    #1
    9/8/2015
    Posts: 78
    Wow.
    #3
    9/8/2015
    +5
    Posts: 57
    Blizzard, please
    #4
    9/8/2015
    +9
    Posts: 12
    Please and thank you, i need to try Rexxar
    #5
    9/8/2015
    Posts: 22
    put me down for the mismatch error.

    here's hoping for a speedy fix. GL developers.
    #6
    9/8/2015
    +27
    Highly Rated
    Posts: 7
    ya that sucks. hope it's fixed soon! (like in the next hour?) mismatched error and no patch button for me
    Edited by PleaseWait on 9/8/2015 2:16 PM PDT
    #7
    9/8/2015
    +2
    Posts: 138
    So weak
    #8
    9/8/2015
    -2
    Posts: 37
    Hopefully this will be fixed soon... i just bough him O_O i hope i don't get charged for him twice :P
    #9
    9/8/2015
    +2
    Posts: 316
    Maybe these patch releases shouldnt be happening at 2 in the afternoon?

    Kinda weird to be playing suddenly have the game tell you your client is out of date and you need to pay (even though you have been playing all day). To then be kicked out patch and cant get back in :/

    just my 3 cents.
    #10
    9/8/2015
    +14
    Posts: 43
    Yeah experiencing this issue. Tried exiting client completely and no luck
    #11
    9/8/2015
    Posts: 64
    6.5/10 not enough rexxar
    #12
    9/8/2015
    +6
    Posts: 4,769
    If the game plays taunt, me still go forums.
    #13
    9/8/2015
    +15
    Posts: 14
    We have faith in you guys! Can't wait to play Rexxar! :)
    #14
    9/8/2015
    +2
    Posts: 174
    Still getting the same error after apply the patch after this patch...
    #15
    9/8/2015
    Posts: 700
    played one game, required update, can't play due to version mismatch...

    quick fix please, or back to Mount and Blade!

    in all seriousness, releasing a surprise patch midday with bugs is just plain terrible.
    Edited by Ironsights on 9/8/2015 2:21 PM PDT
    #16
    9/8/2015
    Posts: 4
    cant log in patched and kicked me out of servers really not happy
    #17
    9/8/2015
    Posts: 44
    yea i bought him too but then version mismatch. hope im not charged twice
    #18
    9/8/2015
    Posts: 2
    rexxar broke all of the things. :D
    #19
    9/8/2015
    +3
    Posts: 26
    So unreal....wait all day to not be able to play. Blizz, legit the WORST COMPANY at releasing content.
    #20
    9/8/2015
    -16
    Low Rated
    This topic is locked.

    Please report any Code of Conduct violations, including:

    Threats of violence. We take these seriously and will alert the proper authorities.

    Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.

    Harassing or discriminatory language. This will not be tolerated.

    Forums Code of Conduct

    Report Post # written by

    Reason
    Explain (256 characters max)
    Submit Cancel

    Reported!

    [Close]