10/14/2015 02:53 PMPosted by ABSOLUTION

You know what would be the laugh of the year?

If the large MMR variances in games turns out to be because Blizzard's MMR algorithm is completely jacked up, and HotsLogs was far more accurate all along.

So many little heads would explode o.O

I'm not quite so sure.

It's already been confirmed really that the MM averages out MMR to make team compositions. I'd say it's properly the fault of the MM system.
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"When everything seems to be going against you, remember that the airplane takes off against the wind, not with it."
- Henry Ford

Thing is, this problem only affects people at the very top (and possibly bottom?) of the ladder.
For everybody else the matchmaking works fine.
There aren't enough players in that mmr range to create fair matches at any given time. The only other option is getting rid of the 6 minutes rule and having them go through obscenely long queues.
But this doesn't change the fact that 99.9% of the complainers in this forum are playing balanced matches and don't really have the right to complain.

I was just tossing out suggestion to help improve peoples over all experience in Match Making, as I never claimed it was perfect or close to. It seems it is not one thing in particular, but yet a culmination of several things.

I would not go so far as people are piggy backing all MMR issues on the original author.

I believe, in my opinion, we could all conclude for this game to continue to grow, become a E-sport, become a true AAA title game, try compete with LoL and Dota2, and have longevity we need more people to play and enjoy the game.

I believe, in my opinion, many would argue the largest contributor to the communities dismay is the match making system.

I believe, in my opinion, we all want a great gaming experience, and community.

I also believe, if we provide possible solutions some will be implemented. I can promise blizzard has read all the posts on the longest threat, on their general discussion, on their parent website.

Continue to think and problem solve. We can do it.

Enjoy the day!

10/14/2015 03:22 PMPosted by Drothvader

10/14/2015 02:53 PMPosted by ABSOLUTION

You know what would be the laugh of the year?

If the large MMR variances in games turns out to be because Blizzard's MMR algorithm is completely jacked up, and HotsLogs was far more accurate all along.

So many little heads would explode o.O

I'm not quite so sure.

It's already been confirmed really that the MM averages out MMR to make team compositions. I'd say it's properly the fault of the MM system.
________________________________________________
"When everything seems to be going against you, remember that the airplane takes off against the wind, not with it."
- Henry Ford

All I'm saying is how hilarious it would be >.<

Nice.

Thank you for the feedback Trikslyr. It's always a good thing to see Blue comments on constructive posts like this one. It Makes us feel like we're not abandonned, arguing for nothing on the forum.

Thanks for the response Trikslyr!

Thanks for the response!

"As for Srey, we’re looking into his account and identifying the matches that could’ve been considered poor experiences. "

What about everybody else including me that has the same issue with matchmaking? I've tried contacting customer support regarding my account but the only reply I get is post on the EU forum, which I did. But no one even replied in that thread.

I'm so fed up with the match making that I'm not even playing the game any more.

Funny thing is that I've made a second account to see what kind of players i get matched with when going from rank 50 and there's no problem with the players i get matched with. It's only on my main account that i have used since alpha.

Srey for HoTS President. That reddit post was right on the money.

10/14/2015 04:29 PMPosted by Trikslyr

Improve the New User experience

Such... showing us our internal MMR? :D Man, that would be the best news ever in this game's history.

I also believe, if we provide possible solutions some will be implemented. I can promise blizzard has read all the posts on the longest threat, on their general discussion, on their parent website.

Continue to think and problem solve. We can do it.

Enjoy the day!

Thank you blizz for listening and keeping us in the loop.

Hats off to you !

#happy customer :-)

10/14/2015 04:29 PMPosted by Trikslyr

We’re committed to make your experience in Heroes a fun one, and that means ensuring matches are as even as possible.

I'm glad you guys are looking into it.

It would be a shame to see an otherwise fantastic game sullied by a very poor designed (or buggy, if it really is buggy like you say) match making system.

Hopefully, all of this also entails at least a soft MMR reset so that we can climb / fall where we should be under the new system. An MMR reset / soft reset is super important.

10/14/2015 04:54 PMPosted by Srey

Basically perfect changes in my opinion, except that I'd prefer if the 10 minute max was just removed altogether, at least at top levels of play.

Thanks for listening, Blizz. We're only loud because we love this game :)

Thank you for writing your thread on Reddit. When pro players echo the sentiments of other players, it's very refreshing and helps push changes along.
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"Winning isn’t everything, but wanting to win is."
- Vince Lombardi

Consider reducing the maximum MMR spread per team to 300. Would help a lot. Thanks.

Awesome news so far.

But, what if Srey didn't post this reddit post? When would they have post those MMR/MM fixes/changes ? Tbh those changes should have been announced months ago.

People are again just clumping up all their problems with the matchmaker against the same umbrella.
That's not how it works. I can attest that the matchmaker is working fine for me in both QM and HL, for example.

Really, are you checking HotSlogs to confirm?

I've seen plenty of matches on my accounts (both of them, widely different MMR) where the average of each team is close, but one team has a very high + very low MMR player, while the other team has all average MMR players. Generally the result is a loss for the team with an extremely low MMR player. These type of matches are much more common than matches where the average MMR differs by more than 300 between two teams.

Lately on my first account I've seen a lot of HL matches where the average is 100MMR below my own. At the low end of the spectrum (where my first account is stuck), that is painful beyond belief. The number of games with 700MMR players, 900MMR players, etc is just ludicrous.

In fact, I just went and looked at some recent matches on my primary account, and some of them my team was 200MMR below me on average, one of them was almost 400 less. That game had two, yes two sub-1K MMR players on my team, the other three of us were 1900-2200. The enemy team was almost 1950 on average. Any guesses on the outcome of that game? Here's a hint: The 900MMR Azmodan didn't come to a single team fight all game long.

10/14/2015 05:27 PMPosted by Sole

Consider reducing the maximum MMR spread per team to 300. Would help a lot. Thanks.

It should be a percentage, not a fixed amount. A difference of 300MMR is massive if you're playing at 1500.

10/14/2015 05:43 PMPosted by zerochort

It should be a percentage, not a fixed amount. A difference of 300MMR is massive if you're playing at 1500.

It regularly goes up to 1000 for me. So, 300 would be a considerable improvement.