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[Sticky]
“This forum exists to provide StarCraft II customers with a place to discuss technical issues with each other and Blizzard Tech Support staff members. While Blizzard Tech Support staff regularly monitors and replies to this forum (7am-8pm Pa…”
7/26/2010
580 Views / 2 Replies
Last Post by Machkhan (1/22/2012)
Welcome to Mac Technical Support
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AdamS
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2
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580
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Machkhan
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[Sticky]
“The minimum system requirements for StarCraft II are as follows: You must have a valid e-mail address and internet connection for registration.To play on Battle.net, your computer will need an active Broadband Internet connection Mac Minimu…”
7/27/2010
3,305 Views / 59 Replies
Last Post by Hjemslev (12/30/2011)
StarCraft II System Requirements
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Lucytr
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59
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[Sticky]
“The Starcraft II Performance Guide For Macs - Updated 08/18/2010 Table of Contents 1. Introduction - 1-A. Current Conditions - 1-B. Things To Know Before Changing Any Settings 2. The Settings - 2-B. iMac - 2-B. Macbook Pro - 2-C. Macbook, M…”
7/29/2010
13,576 Views / 276 Replies
Last Post by Grizzly (6 days, 20 hours ago)
The StarCraft II Performance Guide For Macs
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Frost
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276
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Grizzly
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[Sticky]
“Window Modes Q: What is the difference between Windowed, Windowed (Fullscreen) and Fullscreen modes? A: Read below for the different modes Windowed - the game will behave like a normal OS window that is movable and resizable.Windowed (Fulls…”
8/5/2010
1,549 Views / 9 Replies
Last Post by TonyM (11/27/2011)
FAQ - SC2 Mac Client Settings
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Padim
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TonyM
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[Sticky]
“Oh hai there Mac Community! We've complied a list of threads and what not to help our Mac Community with issues about SC2, or informational topics. Since a lot of users and Blues contribute useful information, we want to make sure this info…”
1/4/2012
91 Views / 6 Replies
Last Post by Machkhan (1/4/2012)
Having Issues? Check out Mac Tech FAQ 1.0!
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Machkhan
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6
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91
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[Sticky]
“Hi Mac Community, I wanted to create a master thread list so we can have a list of patch information and known issues all in one thread for reference for Patch 1.4.2 I'll break this up into 4 different sections: a. Technical Information/Upd…”
12/6/2011
240 Views / 4 Replies
Last Post by TonyM (12/6/2011)
1.4.2 Patch Information and Known Issues
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TonyM
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240
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TonyM
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[Sticky]
“Hey Mac Community, The standalone patch for SC2 1.4.2 Mac is now available for download. You can use this standalone download if you have issues patching or have connection/patching issues due to additional configurations on a university, c…”
4/14/2011
931 Views / 0 Replies
1.4.2 Standalone download available
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TonyM
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0
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931
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TonyM
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[Sticky]
“Hey all, We have put a number of fixes in place to address the previous performance issues created by patch 1.4.0 but we will still need information from anyone for whom 1.4.1 did not fix their performance issues. In order to assist in this…”
9/23/2011
2,580 Views / 291 Replies
Last Post by FireSpyke (6 hours, 59 minutes ago)
Post 1.4.1 Patch Performance Issues (updated 1/8)
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TonyM
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291
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2580
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[Sticky]
“Hey Mac Community, We've notice there has been some reports of issues with the system survey. For tracking purposes, we'd like to gather additional information about this in one consolidated thread. Please post here is you have issues with …”
5 days, 8 hours ago
10 Views / 0 Replies
System Survey Issues
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Machkhan
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10
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Machkhan
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“Hello. Has somebody got some Graphical improvements after the update. I read they did some changes on earlier iMacs with ATI cards, so I'm wondering as this is my case but I don't have time to test it. So if somebody can write the impressio…”
1 day, 13 hours ago
23 Views / 3 Replies
Last Post by TorqueSmacky (3 hours, 38 minutes ago)
OS X 10.7.3 any improvements?
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GustavPicora
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3
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TorqueSmacky
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“Since i got my MBP 17'' Early 2011 (8,2, Core i7 2.2ghz, 8GB ram, 240GB SSD, AMD HD6750M 1GB) a few months ago, im experiencing lag while i play, for example someone starts to mark on the minimap or i send my units to move/attack another pl…”
13 hours, 24 minutes ago
7 Views / 0 Replies
Mac momentary lag/freeze
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Theros
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0
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7
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Theros
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“Starcraft 2 started to run slow for reasons I do not know. So I went to the repair program in [Macintosh HD/Applications/Starcraft II/Support/Repair] The program could not repair something (I don't know what) in Starcraft II and suggested t…”
1 day, 5 hours ago
9 Views / 4 Replies
Last Post by CinnamonBear (1 day ago)
Updating issues after install
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CinnamonBear
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CinnamonBear
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“Exactly what it sounds like, mouse cursor disappears randomly during gameplay. Have to switch to windowed mode, cmd+tab out and back in, then move back to fullscreen. Nothing in particular triggers it, just happens sometimes. Usually when I…”
7/31/2011
353 Views / 68 Replies
Last Post by Machkhan (1 day, 5 hours ago)
Disappearing Mouse
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smb
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68
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Machkhan
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“I play a lot of the custom maps, and after playing several maps in a row (it could be between 3-10 plays), Starcraft will freeze on a map load screen and I cannot get out of the game with CMD-M, OPTION-TAB, etc., and must restart the comput…”
1/23/2012
25 Views / 5 Replies
Last Post by Machkhan (1 day, 5 hours ago)
Computer Freeze on Map Load
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Magus
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5
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25
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Machkhan
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“I hadn't played starcraft in a while so i tried to play it again a couple weeks ago. It wasn't working so i decided to to reinstall it and no it won't even start up. What happens is the icon shows up on the dock then quits almost immediatel…”
1/18/2012
31 Views / 3 Replies
Last Post by Machkhan (1 day, 5 hours ago)
Won't start Help!!!
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ImaBigFatty
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3
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31
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Machkhan
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“how do we report the hackers cause i am see soo many i cant even count there was a fellow that made 20banshees with cloak in 10 min WTF?”
3 days ago
22 Views / 2 Replies
Last Post by Machkhan (1 day, 5 hours ago)
OMG
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kitak
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2
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22
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Machkhan
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“Whenever I start the game the log in button won't show up and I'm just stuck looking at the planet in the bottom right while the screen remains empty. Is there something I need to do? It recently happened after I accidentally removed my doc…”
1/13/2012
17 Views / 3 Replies
Last Post by Machkhan (1 day, 5 hours ago)
Why won't it load?
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Firehawk
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3
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17
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Machkhan
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“Hey guys, I was just wondering if there was a way for me to prioritize or free up some memory or anything to get sc2 to run a bit better. For example, i routinely clear away any junk files and stuff; and that sometimes makes sc2 run a BIT f…”
3 days, 2 hours ago
9 Views / 1 Replies
Last Post by Fluttershy (1 day, 8 hours ago)
Playability Issues
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Edi
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1
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9
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Fluttershy
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“1”
4 days, 19 hours ago
11 Views / 2 Replies
Last Post by Fluttershy (1 day, 8 hours ago)
Cannot exit game
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Serendipity
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2
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11
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Fluttershy
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“replay: http://www.mediafire.com/?bpz0p065olpis44 When it was first typed in I was all "Oh I bet he's trying to trick me into a cheap win," followed by "maybe he flew his command center somewhere."”
1 day, 22 hours ago
7 Views / 0 Replies
error in game - player "left" - I lose
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Slint
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7
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Slint
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“This is probably due to my own idiocy, but I could use some help. I have been trying to rebind my "Create Location Keys" to "Command + f2" through "Command + F5" but it won't allow me to do so. When it tells me to press the keys I want, I t…”
2/6/2011
204 Views / 10 Replies
Last Post by Onyx (2 days, 2 hours ago)
Setting F-Keys
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Doc
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10
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204
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Onyx
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“Hi all, thought I might get some ideas from you guys about preventing these kinds of crashes for the future. I'm playing on a Hackintosh and everything else is stable aside from SC crashing at around the 20 minute mark during gameplay. Prob…”
3 days, 20 hours ago
10 Views / 1 Replies
Last Post by Omega (2 days, 3 hours ago)
Hackintosh Game Crashes
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Soundbear
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1
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10
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Omega
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“Im running OSX 10.6.8 and there is no variables.txt anywhere. Ive uninstalled the game and reinstalled from disc. Didnt work. So i uninstalled again and downloaded the game client from Battle.net and still isnt there. The installer doesnt c…”
2 days, 13 hours ago
8 Views / 1 Replies
Last Post by kyled (2 days, 8 hours ago)
Cap FPS
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LimiTeDII
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1
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8
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kyled
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“Hey there! First off here are my specs: Model Name: iMac Model Identifier: iMac5,1 Processor Name: Intel Core 2 Duo Processor Speed: 2 GHz Number Of Processors: 1 Total Number Of Cores: 2 L2 Cache: 4 MB Memory: 1 GB Bus Speed: 667 MHz Got t…”
11/7/2011
88 Views / 8 Replies
Last Post by Roach (4 days, 3 hours ago)
Long load times, lag at the start.. etc
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Hiron
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8
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88
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Roach
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“Hi, I've looked around on similar threads here and elsewhere and couldn't find a solution to this. I went ahead and bought myself a second monitor for Christmas, much larger than my small MacBook screen. It works great but I can't figure ou…”
12/26/2011
74 Views / 10 Replies
Last Post by Machkhan (5 days, 5 hours ago)
Dual Monitor/Confine Cursor settings
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SlickNik
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10
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74
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Machkhan
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“I read how to create a disc image but there is no installer.app option in my SCII file. how do i get all the files so i can install on a case sensitive drive?”
1/24/2012
28 Views / 7 Replies
Last Post by Machkhan (5 days, 8 hours ago)
tracker not responding for client download
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HIVvirus
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7
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28
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Machkhan
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“This report may not be usable... but, I'll try the best I can. Sometimes when I exit SC2, my USB mouse is very insensitive. By that I mean that I have to move the mouse a great deal more to get an equal amount of movement of the arrow / cur…”
6 days, 12 hours ago
9 Views / 1 Replies
Last Post by Omega (5 days, 8 hours ago)
Mouse Stuff
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pedz
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1
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9
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Omega
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“Another perhaps vague problem report... Last weekend I was watching a reply a 1v1 game. I had the control-A Army supply window up. I probably also had the "d" production window up. I paused the game and chatted with some friends. When I res…”
6 days, 12 hours ago
6 Views / 1 Replies
Last Post by Machkhan (5 days, 8 hours ago)
Chat while in replay hoses game
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pedz
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1
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6
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Machkhan
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“Hello, I have started having this problem where the game freezes for a few seconds in multiplayer then goes back to normal. The freeze only seems to happen when the warning "base is under attack" or "units are under attack pop up". any idea…”
6 days, 22 hours ago
12 Views / 3 Replies
Last Post by Machkhan (5 days, 8 hours ago)
In Game Freeze
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tangledblue
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3
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12
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Machkhan
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“Hello, after trying to login today Starcraft is hanging while trying to to submit the system survey. I'm running OSX and i've tried to repair permissions and starcraft it's self. Any clue what this might be? I've also restarted.”
10/6/2011
208 Views / 39 Replies
Last Post by Machkhan (5 days, 8 hours ago)
Frozen at system survey
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kanetheninja
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39
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208
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Machkhan
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“I am running on Mac OS 10.7, Core i7, 6GB DDR3, Radeon HD 5670. This screen allows me to cancel for a brief second before locking up entirely, the only way out is to Force Quit. I have left this to run for an hour, expecting it might have b…”
1/27/2012
27 Views / 2 Replies
Last Post by Machkhan (5 days, 8 hours ago)
Submitting non personal system information
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ChrisO
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2
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27
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Machkhan
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“After logging in with my user/pass, I get stuck on the following popup "System Survey: Submitting non-personal system specification." I can't get past this popup to play the game. Can you help me?”
10/6/2011
88 Views / 12 Replies
Last Post by Machkhan (5 days, 8 hours ago)
Stuck on "System Survey: Submitting non-pe...
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SVIDRI
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12
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88
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Machkhan
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“Hello, I have an issue with my computer's reaction time. My mouse scrolls fine across the screen (which I've come to understand as the bulk of OS X Lion issues), but when I get to an icon with the cursor, the icon doesn't react (i.e. light …”
5 days, 11 hours ago
7 Views / 1 Replies
Last Post by Omega (5 days, 8 hours ago)
Computer Reaction Time
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RipShell
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1
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7
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Omega
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“Login is stuck on system survey. Had this problem before and did the 443 fix. that fix doesn't work anymore. I tried: -repairing permissions -deleting all blizzard preferences -deleting Battle.net-patch.MPQ -restoring from a backup image -r…”
1/27/2012
8 Views / 1 Replies
Last Post by Omega (1/27/2012)
Stuck on system survey again
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erocks
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1
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8
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Omega
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“I'm thinking about buying the new 13 inch MacBook Pro. The specs are as following 2.7GHz dual-core Intel Core i7 4GB 1333MHz Intel HD Graphics 3000 I know the graphics card isn't that great but I was wondering how this is going to run Starc…”
8/4/2011
245 Views / 11 Replies
Last Post by Andrei (1/25/2012)
Running Starcraft 2 on the new MacBook Pro 13
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eTEKX
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11
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245
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Andrei
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“A couple days ago I started a new campaign on hard and after every mission that I complete the game crashes in the loading screen that comes after you exit the after action report in every mission. Does anyone know why this is happening or …”
1/5/2012
83 Views / 34 Replies
Last Post by Noel (1/24/2012)
Game crashing during loading screen
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Apuelone
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34
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83
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Noel
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“I don't know much about hardware for computers, so i was wondering if upgrading my macbook pro's RAM from 2GB to 8GB will make a difference to my game speed? At the moment my game runs really really slow, like under 20 fps slow.”
1/15/2012
41 Views / 4 Replies
Last Post by KwangHwaSu (1/23/2012)
RAM Upgrade
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Polybus
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4
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41
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KwangHwaSu
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“Hello, I've been having a mouse stutter issue for a while. Took a break from playing in hopes it'd be fixed later (it hasn't). The problem: Mouse stutters. The easiest way to describe it would be as if someone was pulling out the USB port t…”
1/22/2012
11 Views / 4 Replies
Last Post by jizzbomber (1/22/2012)
Mouse stutter on Macbook
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jizzbomber
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4
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11
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jizzbomber
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“i have some troubles with wow, so i follow the faq and deleted the blizzard folder on user/shared. now i enter sc2 and cant access single player tab or the replay (icons kind of blacked out) any suggestions?”
1/20/2012
9 Views / 3 Replies
Last Post by Machkhan (1/22/2012)
no single player
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Darksub
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3
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9
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Machkhan
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“I just reformat everything in my mac and installing starcraft after that but i can't update. It shows 50% then the window just disappear. but the icon is still there at the dock. need some help..”
1/5/2012
55 Views / 16 Replies
Last Post by Machkhan (1/22/2012)
Need help starcraft won't update
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Lange
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16
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55
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Machkhan
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“After running through the double updates for 1.2.1 and 1.2.2 the game wont let me play online or offline because of the error "Unable to download an authentication module. Please try again later."”
2/17/2011
75 Views / 3 Replies
Last Post by Machkhan (1/22/2012)
Unable to Download Authentication Module
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hafez
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3
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75
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Machkhan
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“My Editor Console will not work on the (fairly up-to-date) operating system I am running on my Imac (OS X Snow Leopard). The Exact error message is as follows: "StarCraft II Editor cannot be opened because of a problem. Check with the devel…”
9/9/2011
35 Views / 6 Replies
Last Post by Nahaz (1/21/2012)
SC2 Editor Not Working On OS X Snow Leopard
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Grangosgar
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6
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35
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Nahaz
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“mid 2011 model Processor 3.4 GHz Intel Core i7 Memory 16 GB 1333 MHz DDR3 Graphics AMD Radeon HD 6970M 2048 MB why is it telling me in options that the recommended settings are medium?? i can play everything on extrme/ultra whatever. resolu…”
1/18/2012
22 Views / 1 Replies
Last Post by Machkhan (1/19/2012)
27" iMac 2011 - 2GB quad core i7 best setting
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vthreee
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1
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22
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Machkhan
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“Does anyone know what settings it can play SC2 on with 60+ framerate? Right now, I have a 2008 MBP 15" that runs low at around 60 FPS”
1/17/2012
17 Views / 1 Replies
Last Post by Machkhan (1/18/2012)
Thinking about getting the new Macbook Pro 15
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TheGentleman
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1
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17
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Machkhan
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“So, like pretty much everyone else with a Mac computer, I join every game at least 4 seconds late. This is frustrating, but I can deal with starting at a disadvantage that small. Except if I leave the client open for more than about 2 minut…”
1/16/2012
14 Views / 1 Replies
Last Post by Machkhan (1/16/2012)
The client loads slower the longer I play it.
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JenniferESL
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1
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14
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Machkhan
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“Whenever i play on yhe mac, i have no problems at all runningand playing the game with music on or not. But whenever im done, starcraft 2 just wont quit. Out of 20 game sessions, only 2 games quit properly, while the other times i had to fo…”
1/7/2012
26 Views / 10 Replies
Last Post by Machkhan (1/16/2012)
Starcraft 2 won't quit?
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scout
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10
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26
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Machkhan
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“I have been living somewhere that has no Internet for the past month. All of a sudden I get a notice every time I log in stating I am using the starter edition. It worked up until the new year then this pops up every time so I can't play. I…”
1/16/2012
27 Views / 1 Replies
Last Post by Machkhan (1/16/2012)
Sc2 Loads starter edition
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SiCkXeCuToR
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1
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27
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Machkhan
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“I have bootcamp with Windows 7 and i'm getting a very different feeling of the mouse while i'm on the mac, it feels like my my mousepad is making my mouse slower or something, it's just moves like slime, there's no constant feel, it changes…”
1/16/2012
16 Views / 1 Replies
Last Post by Machkhan (1/16/2012)
Mouse behavior
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MexGenius
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1
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16
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Machkhan
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“I have 2 Mac Pros one in Houston, TX and one in Chattanooga, TN they both are effected by the same problem. When I play custom games my performance suffers greatly. When I play standard games, i can use very high settings and still have gre…”
1/13/2012
34 Views / 6 Replies
Last Post by Kildare (1/16/2012)
Need advice on system performance. Mac Pro.
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Bentrix
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6
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34
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Kildare
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“I had been playing sc2 on a windows PC for about the last 9 months or so and when I got a mac to replace the old computer I tried to download the client. Upon clicking the downloader I get the following error: There was a problem authentica…”
6/20/2011
355 Views / 6 Replies
Last Post by NoobPolice (1/15/2012)
Authenticating Download of Mac Client
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FieldMarshal
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6
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355
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NoobPolice
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