Battle.net

“"The version of StarCraft II required to play this game is unavailable." I can't play a mission that I paid for with Wings of Liberty? I'm just trying to play the Echoes of the Future mission. Which I could have played not more than a week …”

“I just started using my laptop to play SC2 and it's gone very well for the most part, but I get occasional hangs that require me to completely restart my computer. Out of ~25 matches that I've played on this laptop, 4 have ended in a frozen…”

“After i downloaded Heart of the Swarm, game ran fine with good graphics and no crashes. Apon exiting and coming back to it the next day, The message "An internal error has occured, please restart. If problems persist please contact customer…”

“This happens this morning when everything is still working fine last night. I've no idea what was going wrong as I can't seems to open the application. I've tried re-updating but to no avail. Below is the crash report. Please help!! Thanks!…”

“I'm using a Macbook Pro (OS: 10.8.2, AMD Radeon HD 6770M 1 GB, 4 GB RAM) with an external Full HD monitor, the laptop is closed, so it's the main screen, and it doesn't have the other one on. And since this update any resolutions bigger tha…”

“I've been playing Starcraft 2, since two days after the release of HotS. I moved my iMac (21 inch 2.9Ghz) yesterday to another location and the installer popped up. I returned my iMac to where I had it originally and the installer is still …”

“Since patch 2.04 or 2.05 can't remember well, the FPS on the osx client as well on windows 8 were drastically lowered. I were too lazy to post before, but now with HotS launched and the issue not resolved I think it will be good to know wha…”

“Downloaded P 1.5 yesterday, and the launcher will not allow me to press the play button to enter the game. It just shows the battle cruiser and the play button remains grey. I tried to repair permissions, etc. and it is not working. This is…”

“Hi there. I was doing some troubleshooting around a problem that centered around Starcraft 2 quitting after I hit the "Play" button on the launcher. I heard that this issue was resolved and was reasoned to be connected with some regions bei…”

“I have a logitech K360 wireless keyboard and for some reason after updating to HoTS it won't recognize my keyboard for any of the hot keys. It still works fine for WOW and other games I play. Is there anyone else having this issue or any su…”

“I'd rather try my luck with boot camp, so I want to free up some space by uninstalling SC2. Is there an uninstall tool, or do I just delete the SC2 folders from the applications and documents folders?”

“I'm running a new Macbook Pro. Since the 2.0.5 patch, the game has been freezing about 20% of my Ranked 1v1 matches (this is basically all I play). Sometimes it occurs very early in the game, sometimes it is quite far into the match. The ga…”

“I recently had a party with two mac users and two pc users. The two pc users were able to use the standard Starcraft voice chat with each other with no difficulty. However, myself and the other macbook user were not able to hear anything, n…”

“hi guys , i have a problem where i can't sign into heart of the swarm ... i start the game and the login screen pops up and when i type my e-mail and it wont allow me to connect. Any tips on how to fix this problem?”

“I know there have been a lot of threads asking about video card settings and so forth but I need some help still. I have a: Mac Pro 2 x 3.0 GHZ Quad Core Intel Xeon 8GB of NVIDIA GeForce 8800 GT with 512mb I have my resolution set to 1080 f…”

“My SSD is now almost full thanks to about 6GB worth of new HotS files I never asked for. I didn't buy HotS and don't plan to buy it anytime soon. I find it weird that Blizzard makes you download those files without even asking for your perm…”

“I've made it to the third mission in the campaign and I consistently get kernel panics in the middle of the mission. This has happened about six times. I took my computer to the Apple Store and they could not find any problems with the hard…”

“Quick match screen, profile picture screen do not load and in-game achievements do not work. Cannot connect to quick match at all. Can only play the campaign (sans achievements). I'm using a mac and also in Japan. (using google DNS, which h…”

“I'm on chapter 15 of the campaign, well kind of. Everytime that I try to start the mission, I go through the briefing just fine, but then on the planet screen, it loads up to about 90% and the music cuts out, the mouse disappears and there …”

“recently purchased HOTS and wanted to start from the beginning of WOL and play the campaign all the way through. i purchased the deluxe edition, downloaded and updated my starcraft client to hots. now when i go back to the wol campaign and …”

“Over the last two days, it has happened twice that my graphics glitch out during play. )(happened in a ladder game, and in a vs AI game.) When i happens it looks like this: http://imgur.com/oGONdgj Unable to see mouse, but hotkeys still wor…”

“I'm playing Hots on my late 2012 27inch iMac. Every time I save in the middle of a Campaign mission and then reload my saved game, the game freezes on the loading screen right after it starts to stream data. Sometimes the game shuts down co…”

“Hey there Mac Community, We're creating a new data collection thread for tracking performance issues related to 1.4.3 patch. The latest patch has addressed a few Mac issues, but there has been some reports that some users are still having i…”

“Is there any way to make the F1-F12 buttons be the primary functions rather than changing brightness, play/pause etc.”

“its just a still of here standing there, when i played the beta she was animated, now she isn't.”

“It only asks me for my username and not my password, the connect button is unclickable and I can only click New user”

“Whenever i start up wings of liberty, the normal startup patch screen comes up like usual, but then is replaced by a window asking for my Mac's administrator password. So i type it in, and that disappears, followed by this crescendoing horr…”

“hey I just posted this under someone else with the same problem, but ever since I upgraded to HOTS I keep disconnecting from bnet withing minutes of starting a game. it's very annoying and I'm worried I won't be able to play anymore. please…”

“Okay, so I had to update from 10.6.8, I am now using mountain lion on a macbook pro. I have been using a 4:3 monitor prior to this, now my mac will allow me to display in a widescreen resolution on the 4:3 monitor. I open SC2 and it still k…”

“Hi, This has happened twice to me now. I am playing a mission (not the same one) when it seems like the game closes or tabs to a black screen and the sound bugs and loops. I cannot do anything. Playing on a Macbook Pro, OS X 10.6.8 I'm wond…”

“Hello, I recently started playing SCII again after a break of a few months in preparation for HotS, and I've been having game crashes whenever I'm playing the campaign. What's very odd is that some of the time the game crashes, and some of …”

“I start up SC2, I see the window come up that says Play in the bottom right hand corner, and my late 2011 15" MBP 16 GB of RAM logs out (Grey linen screen comes up asking for username and password). I log in and SC2 is not running. I try it…”

“SC2 was working fine until the last couple of days, and now whenever I try to start a game it crashes. I've tried vs AI, challenge, and custom. It always crashes just when it's about to start, although the first crash happened in the middle…”

“Ever since the patch BEFORE the one that downloaded the 14GB of data (2.4.0 I think??) SC2 has been incredibly laggy. When playing multiplayer it takes more than a second to process any action except for jumping a screen location with a scr…”

“Dear All, I have a serious problem with my new Radeon HD 5870 for mac. While playing graphics intensive games like Starcraft 2, the screen will flicker or go into a hard freeze with either vertical grey lines or a blank screen. Can anyone s…”

“when ever i close starcraft2 on the mac , i cant get it to reopen again and it doesnt seem to exsit at all untill i reinstall it. but once i do reinstall it it remeber everything as if their was nothing wrong. can anyone help !!!”

“I'm currently running SC2 on my bootcamp partition, but all the streaming data is filling up the drive too fast and I'm literally about to run out of space. ***BTW - if anyone knows if there is a way to delete the previously completed missi…”

“In options menu -> controls, there is a checkbox to disable OS keyboard shotcuts, but it doesn't work at all after checking it. Pressing F10 key is still mute, but not menu.”

“First off, definitions: Audio clipping is a type of distortion that happens when a sound tries to be louder than a sound can possibly be. The result is something like trying to play a loud sound through a tiny speaker. It seems to me like l…”

“I try to play it offline, or even doing the missions it keeps telling me to upgrade from the "Starter Edition" which unless the 20$ wings of liberty is the starter edition i dont know what to do, I have checked my system clock and i have lo…”

“Hi everyone, I am just wondering what mode you are using and why? I personally am using fullscreen at the moment, but I can't figure out if that really is the best under OSX. I know that in theory performance should be better, but it feels …”

“Hi, ive been wanting to try playing on another region i have the latest patch installed and ive even removed the battlenet folder incase of any errors, but i have yet to see a change region or global play button. Any thoughts or suggestions…”

“The launcher loads fine for me, and downloaded the most recent patch with no problems, but when I click "play" the screen fades to grey, then bumps me back to the desktop, and the program closes. Any ideas? Lion 10.7.5”

“I tried to find the savegames like with Wings Of Liberty but they aren't there. Can anyone tell me where they are stored now?”

“0.7% after 15 minutes?”

“Hi, I play on the EU server. One hour ago i changed the region to NA (it worked fine last week with the 2.0.5 patch), and just after that the screen went a little dark and the game is rebooting over and over. How can i fix this please ?”

“This should help those who have to reset their smc every time they get fps drops.”

“if I buy a physical copy of Heart of the Swarm in stores, even if it's listed as PC- I still put the key online and can download it to my mac right?”

“Just bought HotS and installed from scratch. The launcher says it completed updating all files, but when I click play I get "Failed to launch a critical file." It asks me to disable antivirus (don't think I have any) or login as admin (alre…”