StarCraft® II

i lost my key but i want to download it my pc

Posts: 1
I lost the starcraft 2 game case as well as the download key needed to install it. I would like to download it into my pc but I seem to be unable to do so. it will not allow me to download past 48 percent and im kinda lost as to what else to do. I don't know if you do this but if you could help me out in any way it would be appreciated.
Reply Quote
Posts: 998
Hey DavidBrony,

Are you using security software such as a firewall or anti-virus? Could you temporarily uninstall them to see if that helps and reinstall them again once the game is fully installed?

To eliminate any 3rd party program as the source of the problem, I'd also try booting your computer into Selective Startup mode as described here:

Selective Startup
https://us.battle.net/support/en/article/shutting-down-background-applications

Finally, I'd also try running the game in Administrator Mode or on another user account (with administrator privileges). Instructions are here:

Administrator Mode
https://us.battle.net/support/en/article/run-in-administrator-mode
Edited by Deanx on 6/2/2014 11:33 AM PDT
Reply Quote
- Technical Support
Posts: 8,615
06/02/2014 11:21 AMPosted by DavidBrony
I lost the starcraft 2 game case as well as the download key needed to install it.

You don't need your gamekey to install starcraft 2. So long as the game is attached to your account you can login and play. I'd do what Deanx said and see if that fixes the download at all.
________________________________________________
KillerofGods - Care bear poster of 2014
Newbies Guide to StarCraft: http://us.battle.net/sc2/en/forum/topic/9882048889
Fan made Heroes FAQ: http://us.battle.net/heroes/en/forum/topic/12090869473
Reply Quote

Please report any Code of Conduct violations, including:

Threats of violence. We take these seriously and will alert the proper authorities.

Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.

Harassing or discriminatory language. This will not be tolerated.

Forums Code of Conduct

Report Post # written by

Reason
Explain (256 characters max)

Reported!

[Close]