StarCraft® II

Changing e-mail error

Posts: 5
Hi everyone,

If you ever need to update your e-mail address and get the following error message "Your e-mail cannot be your password." you should try changing your password as it may contain groups of characters that are also found in your new e-mail address.

For me the problem was caused by three consecutive letters that were part of both my new e-mail and former password. See an example below:

New e-mail: craigsimpson@domain
Former password: H9son!jk55nb

The letters "son" are common to both e-mail and password, thus the website might stop the uptdate routine.
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- Technical Support
Posts: 8,344
Just a heads up you may want to use a fake email and a fake old password just in case that still share those letters in common. Especially if you still use that old password for different things.
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KillerofGods - Care bear poster of 2014
Newbies Guide to StarCraft: http://us.battle.net/sc2/en/forum/topic/9882048889
Heroes of the storm FAQ: http://us.battle.net/heroes/en/forum/topic/12090869473
Edited by KillerofGods on 6/27/2014 7:35 PM PDT
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Posts: 5
Hi KillerofGods,

Those are all just examples I came up with, they are all fake. =)
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