Battle.net

I am running an Alienware M17x with a dual core 2.8ghz processor and two Nvidia GTX 260M graphics cards, and 4gb of RAM. It should be more than enough to handle any graphical challenges of the game, and having installed it and after trying to play some of the campaign, while in control of my units and actually playing, everything renders perfectly. However during any cinematics, or even moments in-game where the camera control is taken away for a short cut-scene, the textures fail horribly. the opening cinematics of the game were nothing but a field of biege/brown, with the random fan blade or Raynor's hair clipping through, and during in-game cutscenes many of the textures clip to black, and units' silhouttes leave black trails across the screen when they move. As I said, as soon as the game goes back to a menu or gives me back control, everything is perfect. Any ideas as to how to fix this? I would really not want to have to go through the campaign skipping each and every cinematic and cut-scene because they're unwatchable.

Same here an, im on a m11x running NVidia 335M 1GB and i get horrible horrible black screen and grey screening on the campaign menu thing onboard the hyperion

im having the same issues. not only that but in multiplayer it just started not letting me pick a race. mode, or get into a quickmatch at all

I think there is an issue here with Nvidias multi GPU and SLI support for SC2 right now. I have a GTX295 and I'm having the same issues. Switching to a single core fixed it for me though (done through your nvidia control panel)

I am having almost the exact same issues. My hardware is different, I am running with 5770s crossfired..at this point with so many people having these issues, something seems to be very wrong. My machine is capable of running anything on the market at top settings and this is the only game that it just completely vaporizes in.

go to nvidias website and go to 200m seriesx drivers and download the new one, fixed it for me i have dual 260m's

Blizz is saying to download a 3rd party drive. but it doesnt seem to have positive results

same exact issue. I have a Geforce 9800 GT. According to Nvidia's website, there hasn't been a new driver release since 2008 so I'm current. Regular game play runs and looks fine but as soon as a cut screen or cinamtic kicks in, turns black but I still hear it. Hope Blizz fixes this quickly.

Hey how do I switch to one core. I'm at the control panel screen and i don't know how to fix it.

"I am having almost the exact same issues. My hardware is different, I am running with 5770s crossfired..at this point with so many people having these issues, something seems to be very wrong. My machine is capable of running anything on the market at top settings and this is the only game that it just completely vaporizes in." -Blustar



I also have a 5770 and my game is not running like it should. I can run every game on the market but this game. I hope blizzard will find the problem.

Running dual 9600Gt's, just d/l'd the newest drivers. Still having the same cinematic lag at all of the cut scenes. Kills the gaming experience a little. At lease it's playable- But i hope it gets fixed

Definitely drivers seem to be causing this issue for everyone. I also tried going to Nvidia's site and updating mine, of course halfway through the installation process it crashed my system, and I just spent the hour trying to get it back to a point where the display actually turned on, updating the drivers while running in safe mode off of the internal chipset. So right now mine are in a state of limbo. Going to try reinstalling the game just to be safe and seeing if anything has changed cinematic-wise. Thanks for the replies everyone.

Running Dual 9800 GTXs.. I had similar issues, though not as bad. In... without spoiling anything too bad, in a specific early cutscene, sections played outside the ship went smoothly, but anything happening INSIDE the ship was horribly choppy.. practically unwatchable.

I fixed it by updating my DirectX (using that dxwebsetup.exe) and updated my Nvidia drivers from Nvidia's site. Niether of them were very out of date, but obviously enough to make a difference (or perhaps they just needed to be reinstalled). It completely fixed the issue I was having.

WOO HOO!!! I THINK I SOLVED THE PROBLEM!!!!!! Ok guys, see if this works for you... Go into your nvidia control panel by simply right click on your desktop and selecting nvidia control panel. when you're in make sure you are in advanced settings view. Now i'm not sure which on the things i changed that made it work, but here is what i did.

set PhysX configuration i disabled

under manage 3D settings here is how i have it set from top to bottom

Ambient Occlusion on
Anisotropic Filtering Application-controlled
antialiasing - gamma correction off
antialiasing - mode application-controlled
Antialiasing - setting application-controlled (grayed out for me)
antialiasing - transparency off
conformant texture clamp use openGL specification
Error reporting Off
Extension limit off
Force mipmaps none
maximum prerendered frames 8
multi-display/mixed-GPU acceleration single display performance mode
texture filtering- anisotropic sample optimization on
texture filtering - negative lod bias allow
texture filtering - quality Performance
texture filtering - trilinear optimization on
threded optimization Auto
Triple buffering Off
Vertical sync Use the 3d application setting

Not many of that list did i actually have to adjust, but i figured i'd tell you all of it that way you can match it up yourselves or mabye figure out which is actually effecting the game..


Gateway FX Laptop
intel core 2 duo cpu t5450 @1.66GHz x 2
Nvidia GeForce 8800m GTS for notebooks

HOPE THIS SOLVES ALL Nvidia USERS ISSUES

I fixed the problem by updating driver directly fom www.nvidia.com

WOO HOO!!! I THINK I SOLVED THE PROBLEM!!!!!! Ok guys, see if this works for you... Go into your nvidia control panel by simply right click on your desktop and selecting nvidia control panel. when you're in make sure you are in advanced settings view. Now i'm not sure which on the things i changed that made it work, but here is what i did.

set PhysX configuration i disabled

under manage 3D settings here is how i have it set from top to bottom

Ambient Occlusion on
Anisotropic Filtering Application-controlled
antialiasing - gamma correction off
antialiasing - mode application-controlled
Antialiasing - setting application-controlled (grayed out for me)
antialiasing - transparency off
conformant texture clamp use openGL specification
Error reporting Off
Extension limit off
Force mipmaps none
maximum prerendered frames 8
multi-display/mixed-GPU acceleration single display performance mode
texture filtering- anisotropic sample optimization on
texture filtering - negative lod bias allow
texture filtering - quality Performance
texture filtering - trilinear optimization on
threded optimization Auto
Triple buffering Off
Vertical sync Use the 3d application setting

Not many of that list did i actually have to adjust, but i figured i'd tell you all of it that way you can match it up yourselves or mabye figure out which is actually effecting the game..


Gateway FX Laptop
intel core 2 duo cpu t5450 @1.66GHz x 2
Nvidia GeForce 8800m GTS for notebooks

HOPE THIS SOLVES ALL Nvidia USERS ISSUES

OMG give this guy a medal. I went and wrote down all my setting and made the changes he listed I believe 7 in my case and it fixed it. It must be one of these settings is conflicting with the game. If I had to guess I'd think it was one of the application controlled changes. Probably Starcraft is trying to do something and the NVIDIA won't let it. Later after I've played a bunch I'm going to try changing one setting at a time till I can isolate which one is doing it or if its a combination.

Worked for me - Thanks a lot! Now I just need to upgrade from GeForce 8600.. lag on Ultra Graphics makes me sad.

All I did was disable multi-GPU processing (ie. turned off SLI) and that fixed the problem (thus far).

I hope Blizzard fixes this...

Thanks Hellbound! It worked for me as well.

WOO HOO!!! I THINK I SOLVED THE PROBLEM!!!!!! Ok guys, see if this works for you... Go into your nvidia control panel by simply right click on your desktop and selecting nvidia control panel. when you're in make sure you are in advanced settings view. Now i'm not sure which on the things i changed that made it work, but here is what i did.

set PhysX configuration i disabled

under manage 3D settings here is how i have it set from top to bottom

Ambient Occlusion on
Anisotropic Filtering Application-controlled
antialiasing - gamma correction off
antialiasing - mode application-controlled
Antialiasing - setting application-controlled (grayed out for me)
antialiasing - transparency off
conformant texture clamp use openGL specification
Error reporting Off
Extension limit off
Force mipmaps none
maximum prerendered frames 8
multi-display/mixed-GPU acceleration single display performance mode
texture filtering- anisotropic sample optimization on
texture filtering - negative lod bias allow
texture filtering - quality Performance
texture filtering - trilinear optimization on
threded optimization Auto
Triple buffering Off
Vertical sync Use the 3d application setting

Not many of that list did i actually have to adjust, but i figured i'd tell you all of it that way you can match it up yourselves or mabye figure out which is actually effecting the game..


Gateway FX Laptop
intel core 2 duo cpu t5450 @1.66GHz x 2
Nvidia GeForce 8800m GTS for notebooks

HOPE THIS SOLVES ALL Nvidia USERS ISSUES

This guy is the man, I was about ready to send my vaio back to sony and tell them a piece of my mind...proprietary drivers my you know what!