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Hey a bunch of us have revived the old "Open Tech Support" on the new Starcraft 2 Chat Channels. Feel free to drop by if your looking for real time tech support. If your not sure who can help you than ask.
Just type in "Open Tech Support" into the chat channel finder. See you on :)
Bluesunlight it would be much better if you could make a new thread for your issue. Be sure to include what your problem was.
I will be in the "Open Tech Support" Chat Channel for most of the next hour.
Edited by Archer on 1/13/2011 6:23 AM PST
I can't install the game from the disk so I won't be able to log in to discuss the problem.
Brand new computer running windows 7. I insert the disk, click the install button and the application freezes.
edit: After leaving it for a period of 5 minutes or so, a page called 'end users license agreement' came up but within the window was nothing but an error message stating unable to connect.
edit 2: After a second period of 5 minutes I received the message: 'The file "InstallCD\InstallerFileList\InstallerFileList.xml" in archive "D:\Installer UI 2.MPQE" could not be opened, because an error 2 occurred. If this problem persists, please contact Blizzard Technical Support. (MPQFile::OpenFromArchive)'
I did see your post, thanks for response, will go through the steps included in that thread.
Edited by kkOOPP on 1/13/2011 10:50 AM PST
kkOOPP make a thread and Ill check it out :)
In that new thread answer these questions and include the error messages your seeing
Youve tried the steps here?
Blizzard Downloader Troubleshooter
Have you tried digital download?
Edited by Archer on 1/13/2011 10:47 AM PST
Hey, Mike, yah like we talked about last night it really appears your comp is overheating. See if you can get that friend to look at it. Best of luck.
Ill be in the Open Tech Support forum for the next hour or so. Come on Down!
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