StarCraft® II

Download Cache problem

I am having a problem that prevents me from downloading any maps.....
I get an error that says:
"There is a problem with the download cache. Please restart the game and try again."
I have restarted but it doesn't help.

Where is the download cache? deleting it may help....
Thanks
Reply Quote
Support Forum Agent
Try this:
I've seen this a few times, and it may be your Battle.net Cache causing the lag/low FPS. Let's try clearing your Battle.net Cache.

1. Navigate to Mac HD/Users/Shared/Blizzard/
2. Move the Battle.net folder to the trash.
3. Empty the Trash.
4. Launch Starcraft II

What this will do will delete all your downloaded maps and Cache. Now the maps will still show up in your recently played list, however, the green checkmark icon will now change to the download required icon. Let me know if this helps.
________________________________________________
Mac Tech Support || Tues-Sat 9 AM - 5 PM CST
Can't find it here? Contact a rep direct: http://us.blizzard.com/en-us/company/about/contact.html
http://www.surveymk.com/s/RF8K3KG ---- Rate my service. Haala at your boi!
Mac Blue will make you JUMP JUMP
Tony Mac will make you JUMP JUMP
Blue Posts will make you JUMP JUMP
Reply Quote
Thank you for the response TonyM.
I figured it was something like that.

I actually reinstalled the game to take care of this problem and an earlier problem that I commented on here:
http://us.battle.net/sc2/en/forum/topic/832083312
and all is there now.

Cheers!
Reply Quote
I too uninstalled the game and re-installed it, now everything is back to normal.
Reply Quote

Please report any Code of Conduct violations, including:

Threats of violence. We take these seriously and will alert the proper authorities.

Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.

Harassing or discriminatory language. This will not be tolerated.

Forums Code of Conduct

Report Post # written by

Reason
Explain (256 characters max)
Submit Cancel

Reported!

[Close]