StarCraft® II

Patch 1.5 low fps

Posts: 16
Well I logged into Starcraft today and was pleasantly surprised by the good looking changes and the ability to start the program at all after hearing others' horror stories. The problem I found after I started a game was that about 5-6 minutes in when I had some gateways and a cybercore and a higher drone count that I was only getting 8 fps while looking at my base. Awesome! Here is another game that I should be able to play but am unable to, Diablo 3 was the other... Well Blizzard, you have done it again, you stole another 60 dollars from me and gave me something that CAN run on my computer but if I want to play at all I cannot. Maybe next time I will think before I buy from you again...

Mac OS X 10.6.8
White Macbook Unibody late 2010
2.26 GHz Intel Core 2 Duo
4G Ram
NVIDIA GeForce 9400M Graphics

All graphical settings were set to the lowest possible in game.
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Posts: 15
I can't play the game anymore either because of low performance.

Mid-2011 MacBook Air
1.8GHz Core i7 (Sandy Bridge), 4GB RAM, Intel HD 3000
Mac OS X 10.7.4

Previous settings: 1920x1200 (external), Ultra textures, High models, 3D portraits, everything else on low.
I used to get 45FPS at the beginning down to 20FPS during combats. Maybe 30FPS on average.

Now I get 10-15 FPS with the same settings.
I tried setting everything to the lowest setting, I even lowered my resolution to 1280x800 but I can't hit a stable 20FPS. I have 15-20FPS and my mouse is totally unresponsive, it's just unplayable.

I can't play the at all game anymore. There must be problem somewhere, whatever this update did, it's not normal I can't get half my previous performance.

Blizzard better do something quick otherwise I will try to get my purchase refunded, no way I'm building a desktop just to play StarCraft when it was perfectly fine at a high resolution last week. What were they thinking? Most Macs sold have integrated graphics, and mine is only a year old. Why bother making a Mac version at all if people will have to bootcamp the Windows version anyway?
Edited by Pascal on 8/1/2012 3:59 PM PDT
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Posts: 28
Same problem. Wondering if either of you kept track of the game's memory usage before the patch? It's using 0.5GB less for me and maxing out my CPU while giving me about half the FPS.
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Posts: 33
I got this problem too. In patch 1.4.4 I play all extreme with average 70 fps and big combat usually 4x-5x but now in patch 1.5 my fps drop too much. When I got 2nd exp it drop below 30 and in combat, especially on the Z creep I got 1 fps :((. I reduce all system spec to medium but the problem still happen and I got 3 consecutive losses just because I cant do anything in combat, no ff, no gs only a move :(
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Posts: 9
Same problem. I cant even move the screen after the 10:00 mark...
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Support Forum Agent
Posts: 14,784
Thanks for the feedback. Can y'all post your system specs?

Obtaining System Information
    1. Hold the 'Option' Key and choose System Profiler/Information from the Apple Menu.

    2. Copy the information from the following sections:
  • Hardware (remove the Serial Number line)
  • Graphics/Displays
  • Software (remove the Computer Name and User Name lines)
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Posts: 28
Hardware Overview:

Model Name: MacBook Pro
Model Identifier: MacBookPro5,3
Processor Name: Intel Core 2 Duo
Processor Speed: 3.06 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache: 6 MB
Memory: 4 GB
Bus Speed: 1.07 GHz
Boot ROM Version: MBP53.00AC.B03
SMC Version (system): 1.48f2
Hardware UUID: 3E2F648F-3058-5378-AA06-518D24C29B30
Sudden Motion Sensor:
State: Enabled

NVIDIA GeForce 9600M GT:

Chipset Model: NVIDIA GeForce 9600M GT
Type: GPU
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 512 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0647
Revision ID: 0x00a1
ROM Revision: 3448
gMux Version: 1.8.8
Displays:
Color LCD:
Display Type: LCD
Resolution: 1440 x 900
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes
HZ201D:
Resolution: 1600 x 900 @ 60 Hz
Pixel Depth: 32-Bit Color (ARGB8888)
Display Serial Number: 050SF3AY02153
Mirror: Off
Online: Yes
Rotation: Supported

System Software Overview:

System Version: OS X 10.8 (12A269)
Kernel Version: Darwin 12.0.0
Boot Volume: Mac OS X
Boot Mode: Normal
Secure Virtual Memory: Enabled
Time since boot: 5 days 18:07
Edited by Vindicis on 8/2/2012 1:00 PM PDT
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Posts: 2
Model Name: MacBook Pro
Model Identifier: MacBookPro6,2
Processor Name: Intel Core i5
Processor Speed: 2.53 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache (per core): 256 KB
L3 Cache: 3 MB
Memory: 4 GB
Processor Interconnect Speed: 4.8 GT/s
Boot ROM Version: MBP61.0057.B0C
SMC Version (system): 1.58f16
Hardware UUID: 99694433-966D-5A8B-A2EB-26927F46E688
Sudden Motion Sensor:
State: Enabled

Intel HD Graphics:
Chipset Model: Intel HD Graphics
Type: GPU
Bus: Built-In
VRAM (Total): 288 MB
Vendor: Intel (0x8086)
Device ID: 0x0046
Revision ID: 0x0012
gMux Version: 1.9.21
Displays:
Display Connector:
Status: No Display Connected

NVIDIA GeForce GT 330M:
Chipset Model: NVIDIA GeForce GT 330M
Type: GPU
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 256 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0a29
Revision ID: 0x00a2
ROM Revision: 3560
gMux Version: 1.9.21
Displays:
Color LCD:
Resolution: 1440 x 900
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes
Display Connector:
Status: No Display Connected

System Software Overview:

System Version: Mac OS X 10.6.8 (10K549)
Kernel Version: Darwin 10.8.0
Boot Volume: Macintosh HD
Boot Mode: Normal
Secure Virtual Memory: Enabled
64-bit Kernel and Extensions: No
Time since boot: 22:55
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Posts: 11
I have a 2010 macbook air with an nvidia 320m, and I was able to play on medium settings before with no problem, and now I can't even play on the lowest settings. Fix this !@#$ please.
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Posts: 9
Having the same problem.

Model Name: MacBook
Model Identifier: MacBook5,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 3 MB
Memory: 4 GB
Bus Speed: 1.07 GHz
Boot ROM Version: MB51.007D.B03
SMC Version (system): 1.40f2
Serial Number (system):
Hardware UUID: 2B7A929F-2ED3-5BDE-99CA-F8C76A8E4852
Sudden Motion Sensor:
State: Enabled

Chipset Model: NVIDIA GeForce 9400M
Type: GPU
Bus: PCI
VRAM (Total): 256 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0863
Revision ID: 0x00b1
ROM Revision: 3385
Displays:
Color LCD:
Resolution: 1280 x 800
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes
Display Connector:
Status: No Display Connected

System Software Overview:

System Version: Mac OS X 10.6.8 (10K549)
Kernel Version: Darwin 10.8.0
Boot Volume: Macintosh HD
Boot Mode: Normal
Secure Virtual Memory: Enabled
64-bit Kernel and Extensions: No
Time since boot: 1 day20:45
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Support Forum Agent
Posts: 14,784
Thanks for the reports. I've sent this up to the team for review.

In the mean time, I'd suggest trying a few troubleshooting steps from here: http://us.battle.net/support/en/article/6256
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Posts: 93
Same thing with me. Once I get anything over 20 units or so on screen the game becomes completely unplayable when it used to be fine. Figured I would throw my system specs on the pile just in case there's something they can help with.

Model Name: MacBook Pro
Model Identifier: MacBookPro6,2
Processor Name: Intel Core i5
Processor Speed: 2.4 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 3 MB
Memory: 4 GB
Processor Interconnect Speed: 4.8 GT/s
Boot ROM Version: MBP61.0057.B0F
SMC Version (system): 1.58f16

Hardware UUID: B218392D-C930-563C-A832-F4B9FDA1833D
Sudden Motion Sensor:
State: Enabled

NVIDIA GeForce GT 330M:

Chipset Model: NVIDIA GeForce GT 330M
Type: GPU
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 256 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0a29
Revision ID: 0x00a2
ROM Revision: 3560
gMux Version: 1.9.21
Displays:
Color LCD:
Resolution: 1680 x 1050
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes

System Software Overview:

System Version: Mac OS X 10.7.4 (11E53)
Kernel Version: Darwin 11.4.0
Boot Volume: Macintosh HD
Boot Mode: Normal
Computer Name:
User Name:
Secure Virtual Memory: Enabled
64-bit Kernel and Extensions: Yes
Time since boot: 13:55
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Posts: 9
One odd thing you may be able to provide the techs; I just recently ran my Mac from an external harddrive, and used the Starcraft folder located on my internal harddrive.

The performance was oddly better; my frames/second were almost double (60 fps during initial start of a match from the external v. 30-ish fps on the internal). Any idea why this is?
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Posts: 814
One odd thing you may be able to provide the techs; I just recently ran my Mac from an external harddrive, and used the Starcraft folder located on my internal harddrive.

The performance was oddly better; my frames/second were almost double (60 fps during initial start of a match from the external v. 30-ish fps on the internal). Any idea why this is?
I had those kind of issues with 1.4, it seemed that OS X was swapping (writing memory to disk, slow... slow...) instead of freeing cached disk blocks. This caused a lot of drops, for 1 or 2 secs the fps dropped to 2 and then back to 30. That's on a 13-inch MB Pro mid-2011 with 4GB of ram. Patch 1.5, however, is perfect now, no more drops, FPS is stable for me now!

Maybe running it from a fast flash memory (USB stick or SD card) will improve a lot, both your loading times and general performance since OS X will be free to swap background apps, which shouldn't affect your gameplay.

Also, I have read that OS X Mountain Lion had some improvement on graphics, and since I haven't played 1.4 on Mountain Lion I don't know if ML or 1.5 fixed the issue. My bet is both :P

Something else that might help you guys: on 1.4 whenever I wanted to play I closed all running apps, opened a terminal window, executed "purge" (the system will freeze for 2-3 secs) and then launched the game. I also needed to set the textures to minimum, otherwise it would still lag.
Edited by Rogiel on 8/3/2012 11:03 AM PDT
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Posts: 34
Hardware Overview:

Model Name: iMac
Model Identifier: iMac9,1
Processor Name: Intel Core 2 Duo
Processor Speed: 3.06 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 6 MB
Memory: 4 GB
Bus Speed: 1.07 GHz
Boot ROM Version: IM91.008D.B08
SMC Version (system): 1.45f0
Hardware UUID: F6FC45A5-A700-5ABE-913E-D6F1269B5B9A

NVIDIA GeForce GT 130:

Chipset Model: NVIDIA GeForce GT 130
Type: GPU
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 512 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x062e
Revision ID: 0x00a1
ROM Revision: 3370
Displays:
iMac:
Resolution: 1920 x 1200
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes
Display Connector:
Status: No Display Connected

System Software Overview:

System Version: Mac OS X 10.6.8 (10K549)
Kernel Version: Darwin 10.8.0
Boot Volume: Macintosh HD
Boot Mode: Normal
Secure Virtual Memory: Not Enabled
64-bit Kernel and Extensions: No
Time since boot: 13:03

Thanks for the assistance :) Experiencing very low FPS, hope this helps fix the issue.
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Posts: 790
personally I haven't had the chance yet to see if this is an issue because currently I can not use my command key to right click. I would rather have low fps and be able to move my units then have wonderful fps and not be able to do anything at all.
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Posts: 1
I have the exact same problem with this and i have an HP computer, frame rates now range from 30-40 not in combat but slowly decrease as the game progresses, and once I'm in combat it's basically game over for me fps goes to about 1 and i can't do anything. Please fix this.
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Posts: 11
I used to play at at least 60fps. Since the update the game is unplayable because of low FPS.

Hardware Overview:

Model Name: MacBook Air
Model Identifier: MacBookAir3,2
Processor Name: Intel Core 2 Duo
Processor Speed: 2.13 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache: 6 MB
Memory: 4 GB
Bus Speed: 1.07 GHz
Boot ROM Version: MBA31.0061.B07
SMC Version (system): 1.66f55

NVIDIA GeForce 320M:

Chipset Model: NVIDIA GeForce 320M
Type: GPU
Bus: PCI
VRAM (Total): 256 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x08a3
Revision ID: 0x00a2
ROM Revision: 3571
Displays:
Color LCD:
Display Type: LCD
Resolution: 1440 x 900
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes
Connection Type: DisplayPort

System Software Overview:

System Version: OS X 10.8 (12A269)
Kernel Version: Darwin 12.0.0
Boot Volume: Macintosh HD
Boot Mode: Normal
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Posts: 15
Hardware Overview:

Model Name: MacBook Air
Model Identifier: MacBookAir4,1
Processor Name: Intel Core i7
Processor Speed: 1,8 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 4 MB
Memory: 4 GB
Boot ROM Version: MBA41.0077.B0F
SMC Version (system): 1.74f1

Intel HD Graphics 3000:

Chipset Model: Intel HD Graphics 3000
Type: GPU
Bus: Built-In
VRAM (Total): 384 MB
Vendor: Intel (0x8086)
Device ID: 0x0116
Revision ID: 0x0009
Displays:
DELL 2407WFP:
Resolution: 1920 x 1200 @ 60 Hz
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Rotation: Supported

System Software Overview:

System Version: Mac OS X 10.7.4 (11E53)
Kernel Version: Darwin 11.4.0
Boot Volume: Macintosh SSD
Boot Mode: Normal
Computer Name: MacBook Air de Pascal
User Name: Pascal (Pascal)
Secure Virtual Memory: Enabled
64-bit Kernel and Extensions: Yes
Time since boot: 11 days 1:56
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Posts: 8
Hardware Overview:

Model Name: MacBook Pro
Model Identifier: MacBookPro5,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.66 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache: 6 MB
Memory: 8 GB
Bus Speed: 1.07 GHz
Boot ROM Version: MBP51.007E.B06
SMC Version (system): 1.41f2
Serial Number (system):
Hardware UUID: EB785ABB-69E8-52FE-B819-6B2C09E6EFAB
Sudden Motion Sensor:
State: Enabled

NVIDIA GeForce 9400M:

Chipset Model: NVIDIA GeForce 9400M
Type: GPU
Bus: PCI
VRAM (Total): 256 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0863
Revision ID: 0x00b1
ROM Revision: 3437
gMux Version: 1.7.3
Displays:
Color LCD:
Display Type: LCD
Resolution: 1440 x 900
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes

NVIDIA GeForce 9600M GT:

Chipset Model: NVIDIA GeForce 9600M GT
Type: GPU
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 512 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0647
Revision ID: 0x00a1
ROM Revision: 3437
gMux Version: 1.7.3

System Software Overview:

System Version: OS X 10.8 (12A269)
Kernel Version: Darwin 12.0.0
Boot Volume: Macintosh HD
Boot Mode: Normal
Computer Name: MBP
User Name:
Secure Virtual Memory: Enabled
Time since boot: 2:21
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