StarCraft® II

Patch 1.5.2 Failed to Download Required File

(Locked)

Posts: 2
im stuck on patch 1.4.4 and dont know how to get 1.5
Support Forum Agent
Posts: 14,784
What happens when you attempt to patch?
Posts: 52
I'm having this game issue is there really still no fix?
Posts: 1
I had this problem. I'm pretty sure its your antivirus/firewall/etc. I use my school's internet and I know they try to be pretty secure with it. I couldn't even log into steam. Then my friend told me to use this program called hotspot shield. Steam worked after that. From what I understand its lets you get past things like school firewalls/etc. I did it and Starcraft 2 went to the download screen at least but it didn't download. Then I turned hotspot off and it downloaded. Game works now. I don't know too much about hotspot, but I wouldn't recommend leaving it turned on all the time. It starts putting annoying ads on your internet browser. This worked for me so I'm offering it as something you could try.
Posts: 3
I found something that might help you guys.
go to C:\ProgramData\Battle.net and delete the "Agent" folder. Then run the launcher. It worked for me.
Support Forum Agent
Posts: 14,784
For Mac, this is located in /Users/Shared/Battle.net.
Posts: 19
im having this issue on my PC that runs windows 8. everything loads then when it wants to optimize it says failed to download required file. check your internet. any suggestions?
Posts: 1
I'm experiencing the same issue, the trial version downloaded without issue. Then I purchase the full game and I can't even play it!?!

Seems like this is a common issue, one that I have never had with any other company. If it doesn't work soon, I've tried redownloading and deleting old files and all kinds of other stuff. I refuse to buy another Blizzard product.

When I purchase a game, I expect it to work without issues. Especially when it's such a well known game/company.
Posts: 1
I am not at at college or on a mac, But i seem to be having this issue, and i dont know how to fix it
Posts: 3
I think this may have helped. When i started the launcher and it prompted me to install updates, it was already saying it was "100%" complete when it failed to download the file. I deleted this agent file and its now starting from "0%" so i think it may work. Thanks for the tip
Posts: 6
I am getting this same error:

"Failed to download a required file. Please check your internet connection and try again."

I've tried everything on this list.

This is a bit ridiculous - I just want to play a game I spent $50 on... And there's no solution to this problem.
Support Forum Agent
Posts: 14,784
This seems like something is blocking the StarCraft II.tfil file. Are you on a college campus or a public network?
Posts: 6
... I'm on a public network and tried downloading a new tfil file. I've downloaded other updates from this network before without a problem.
Support Forum Agent
Posts: 14,784
Can you post your latest AgentError.log? This should be located in /Users/Shared/Battle.net/Agent/Agent.1675 and the format should be AgentErrors-YYYY/MM/DD-[Random Numbers].log .

Make sure you remove any personal information, like computer/username from the log.
Posts: 4
Just to add a quick note for other Mac Users and possibly for Blizzard devs.

I just got the same error message for 2.0.5 telling me that the updater "Failed to download required file and so on..."

In my case (not necessarily the case for everyone out there), my MacOS X 10.7.5 installation had the system firewall turned on in System Preferences/Security&Privacy.

Turning the firewall off temporarily to let the update starts sufficed for me. I even reinstated it after a few seconds while the download was still going, and no problem.

good luck have fun everyone.
Posts: 1
I have an iMac. I am not at a college. I have tried deleting the "agent" folder. I do not have a firewall turned on. I have also tried a VPN. I have been able to download every version up until now. I really don't want my game to not work right before HOTS is released. Hope we can get a fix for this.
Posts: 69
My guess is that its something to do with the region selection of the files.

Anyways i'm getting the same issue being on my home network without a firewall and i've attempted everything recomended in this thread.
Posts: 69
Heres my latest log

#-----------------------------------------------------------
# System started at 2013-03-11 17:38:48.5437
# system: ----------s MacBook Pro
#-----------------------------------------------------------
17:38:48.5444 Argument[0]: '/Users/Shared/Battle.net/Agent/Agent.1675/Agent.app/Contents/MacOS/Agent'
17:38:48.5444 Argument[1]: '--locale=enUS'
17:38:48.5465 Database Insert: /option
17:38:48.5468 Database Insert: /agent
17:38:48.5468 Database Insert: /
17:38:48.5469 Database Insert: /version
17:38:48.5469 Database Insert: /repair
17:38:48.5469 Database Insert: /update
17:38:48.5514 Database Insert: /game/s2_enus
17:38:48.5515 Database Insert: /uninstall
17:38:48.5515 Database Insert: /install
17:38:48.5515 Database Insert: /gamesession
17:38:48.5515 Database Insert: /agent/download
17:38:48.5515 Database Insert: /backfill
17:38:48.5516 Database Insert: /game
17:38:48.5516 Database Insert: /createshortcut
17:38:48.5606 Database Insert: /game/client
17:38:48.5606 Database Insert: /spawned
17:38:48.5611 Database Insert: /agent/download
17:38:48.5611 Database Insert: /register
17:38:48.5904 Initialize HttpProtocol Server Called.
17:38:48.5909 Agent started on port #1120
17:38:48.5909 Registered Periodic Event: "auth validation event" with a resolution of 10000 and a start delay of 10000
17:38:48.5909 Registered Event: "shutdown event"
17:38:48.5909 Registered Event: "database flush event"
17:38:48.7406 Firing Event: "database flush event"
17:38:48.7406 Request Issued: GET /agent

17:38:48.7410 Response: 200
{
"update" : {},
"install" : {},
"backfill" : {},
"pid" : 770.000000,
"state" : 1007.000000,
"version" : "1.5.1.1675",
"type" : "retail",
"authorization" : "96AC0C300A084A8B3BACFF7E5ACF34CC"
}
17:38:48.7412 Handle Event: "database flush event"
17:38:48.7430 Request Issued: GET /game

17:38:48.7431 Response: 200
{
"client" : {
"link" : "/game/client"
},
"s2_enus" : {
"link" : "/game/s2_enus"
}
}
17:38:48.7436 Request Issued: GET /agent

17:38:48.7436 Response: 200
{
"update" : {},
"install" : {},
"backfill" : {},
"pid" : 770.000000,
"state" : 1007.000000,
"version" : "1.5.1.1675",
"type" : "retail",
"authorization" : "96AC0C300A084A8B3BACFF7E5ACF34CC"
}
17:38:48.7441 Request Issued: GET /game/client

17:38:48.7449 Response: 200
{
"uid_override" : "battle.net",
"install_dir" : "/Users/Shared/Battle.net/Client",
"expansion_level" : 0.000000,
"current_version" : 1974.000000,
"local_version" : "0.5.2.1974",
"opaque_product_specific" : {
"ui" : "hots"
},
"supports_multibox" : true,
"switcher" : true,
"use_sparse" : false,
"operations" : [],
"playable" : true,
"ever_playable" : true,
"last_played" : 0.000000,
"update_progress" : 0.000000,
"needs_rebase" : false,
"product" : "Clnt",
"update_method" : "client update",
"patch_url" : "http://enUS.patch.battle.net:1119/patch",
"config_url" : "",
"mfil_hash" : "00000000000000000000000000000000",
"torrent_hash" : "00000000000000000000000000000000",
"alternate" : false,
"supports_offline" : true,
"patch_application_complete" : false,
"download_complete" : false,
"background_download_available" : false,
"background_download_complete" : false,
"perform_ogg_to_wav" : false,
"baseline" : ""
}
17:38:48.7456 Request Issued: GET /game/s2_enus

17:38:48.7464 Response: 200
{
"uid_override" : "",
"install_dir" : "/Applications/StarCraft II",
"selected_locale" : "enUS",
"selected_asset_locale" : "enUS",
"expansion_level" : 2.000000,
"current_version" : 25092.000000,
"local_version" : "2.0.5.25092",
"opaque_product_specific" : {},
"supports_multibox" : false,
"switcher" : true,
"use_sparse" : false,
"operations" : [],
"playable" : false,
"ever_playable" : true,
"last_played" : 0.000000,
"update_progress" : 0.000000,
"needs_rebase" : true,
"product" : "S2",
"update_method" : "patch on demand",
"patch_url" : "http://KR.patch.battle.net:1119/patch",
"config_url" : "http://dist.blizzard.com.edgesuite.net/sc2-pod-retail/AF11CD00/TW/s2-24621-962AE7FEAC48BC514A64580CC092C589.xml",
"mfil_hash" : "241EAD2B2828248BC0B5A261201682CE",
"torrent_hash" : "8035474187B0EBD3484F923D4246BC1B",
"alternate" : false,
"supports_offline" : true,
"installed_locales" : [
"enUS"
],
"display_locales" : [
"enUS",
"esMX",
"ptBR",
"deDE",
"enGB",
"esES",
"frFR",
"itIT",
"plPL",
"ruRU",
"koKR",
"zhTW"
],
"patch_application_complete" : false,
"download_complete" : false,
"background_download_available" : true,
"background_download_complete" : false,
"perform_ogg_to_wav" : false,
"baseline" : "sc2-pod-retail/rebase/24621-liberty/s2-24621-us-osx-7BC8440874EE62B4C1F0F9FDA219EA30.torrent"
}
17:38:48.7471 Request Issued: POST /version
{"uid":"client"}
17:38:48.7471 Database Insert: /version/client
17:38:48.7472 Response: 200
{
"response_uri" : "/version/client"
}
17:38:48.7476 Request Issued: POST /version
{"uid":"s2_enus"}
17:38:48.7476 Database Insert: /version/s2_enus
17:38:48.7477 Response: 200
{
"response_uri" : "/version/s2_enus"
}
17:38:48.7482 Request Issued: POST /register
{
"install_dir" : "/Users/Shared/Battle.net/Client",
"uid" : "client"
}
17:38:48.7483 Response: 200
{
"result_uri" : "/game/client"
}
17:38:48.7487 Request Issued: GET /game

17:38:48.7487 Response: 200
{
"client" : {
"link" : "/game/client"
},
"s2_enus" : {
"link" : "/game/s2_enus"
}
}
17:38:48.7493 Request Issued: GET /game/client

17:38:48.7501 Response: 200
{
"uid_override" : "battle.net",
"install_dir" : "/Users/Shared/Battle.net/Client",
"expansion_level" : 0.000000,
"current_version" : 1974.000000,
"local_version" : "0.5.2.1974",
"opaque_product_specific" : {
"ui" : "hots"
},
"supports_multibox" : true,
"switcher" : true,
"use_sparse" : false,
"operations" : [],
"playable" : true,
"ever_playable" : true,
"last_played" : 0.000000,
"update_progress" : 0.000000,
"needs_rebase" : false,
"product" : "Clnt",
"update_method" : "client update",
"patch_url" : "http://enUS.patch.battle.net:1119/patch",
"config_url" : "",
"mfil_hash" : "00000000000000000000000000000000",
"torrent_hash" : "00000000000000000000000000000000",
"alternate" : false,
"supports_offline" : true,
"patch_application_complete" : false,
"download_complete" : false,
"background_download_available" : false,
"background_download_complete" : false,
"perform_ogg_to_wav" : false,
"baseline" : ""
}
17:38:48.7508 Request Issued: GET /version/client

17:38:48.7518 Response: 200
{
"state" : 1007.000000,
"local_version" : "0.5.2.1974",
"playable" : true,
"needs_rebase" : false,
"current_version" : 1974.000000,
"build" : 1974.000000,
"patch_application_complete" : false,
"download_complete" : false,
"background_download_available" : false,
"background_download_complete" : false
}
17:38:48.7523 Request Issued: POST /gamesession
{
"uid" : "client",
"launch_arguments" : [
"--gamepath=/Applications/StarCraft II/",
"--game=s2_enus"
]
}
17:38:48.7524 Agent::Product::StartSession() - Begin Waiting
17:38:48.7524 Agent::Product::StartSession() - End Waiting
17:38:48.8928 Launched /Users/Shared/Battle.net/Client/Blizzard Launcher.app as PID: -1 w/ --gamepath=/Applications/StarCraft II/
--game=s2_enus
**********************************************
17:38:48.8928 GameSession BringToFrontFunc: hasChild: true, pid -1, childPid 0.
17:38:48.9935 Database Insert: /gamesession/client
17:38:48.9936 Database Insert: /gamesession/client/1
17:38:48.9936 Response: 200
{
"response_uri" : "/gamesession/client"
}
17:38:48.9942 Request Issued: GET /version/s2_enus

17:38:48.9950 Response: 200
{
"state" : 1007.000000,
"local_version" : "2.0.5.25092",
"playable" : false,
"needs_rebase" : true,
"current_version" : 25092.000000,
"build" : 25092.000000,
"patch_application_complete" : false,
"download_complete" : false,
"background_download_available" : true,
"background_download_complete" : false
}
17:38:48.9960 Request Issued: GET /version/client

17:38:48.9969 Response: 200
{
"state" : 1007.000000,
"local_version" : "0.5.2.1974",
"playable" : true,
"needs_rebase" : false,
"current_version" : 1974.000000,
"build" : 1974.000000,
"patch_application_complete" : false,
"download_complete" : false,
"background_download_available" : false,
"background_download_complete" : false
}
17:38:49.0035 Response: 200
(null)
17:38:49.1650 Firing Event: "database flush event"
17:38:49.1650 Handle Event: "database flush event"
17:38:49.4500 Firing Event: "database flush event"
17:38:49.4504 Handle Event: "database flush event"
17:38:49.5565 Firing Event: "database flush event"
17:38:49.5566 Request Issued: GET /agent

17:38:49.5567 Response: 200
{
"update" : {},
"install" : {},
"backfill" : {},
"pid" : 770.000000,
"state" : 1004.000000,
"playable" : true,
"patch_application_complete" : true,
"download_complete" : true,
"version" : "1.5.1.1675",
"type" : "retail",
"authorization" : "DEC90D8C429623E35DADE0260C51DF97"
}
17:38:49.5567 Handle Event: "database flush event"
17:38:49.6394 Firing Event: "database flush event"
17:38:49.6394 Request Issued: GET /agent

17:38:49.6395 Response: 200
{
"update" : {},
"install" : {},
"backfill" : {},
"pid" : 770.000000,
"state" : 1004.000000,
"playable" : true,
"patch_application_complete" : true,
"download_complete" : true,
"version" : "1.5.1.1675",
"type" : "retail",
"authorization" : "D3916EF9303FED598A641448203C245E"
}
17:38:49.6398 Handle Event: "database flush event"
17:38:49.6456 Request Issued: GET /game/client

17:38:49.6490 Response: 200
{
"uid_override" : "battle.net",
"install_dir" : "/Users/Shared/Battle.net/Client",
"expansion_level" : 0.000000,
"current_version" : 1974.000000,
"local_version" : "0.5.2.1974",
"opaque_product_specific" : {
"ui" : "hots"
},
"supports_multibox" : true,
"switcher" : true,
"use_sparse" : false,
"operations" : [
{
"gamesession" : "/gamesession/client"
}
],
"playable" : true,
"ever_playable" : true,
"last_played" : 0.000000,
"update_progress" : 0.000000,
"needs_rebase" : false,
"product" : "Clnt",
"update_method" : "client update",
"patch_url" : "http://enUS.patch.battle.net:1119/patch",
"config_url" : "",
"mfil_hash" : "00000000000000000000000000000000",
"torrent_hash" : "00000000000000000000000000000000",
"alternate" : false,
"supports_offline" : true,
"patch_application_complete" : false,
"download_complete" : false,
"background_download_available" : false,
"background_download_complete" : false,
"perform_ogg_to_wav" : false,
"baseline" : ""
}
17:38:49.6933 Request Issued to non-existent Uri: GET - /game/s2_ptr_enus
17:38:49.6937 Request Issued: GET /game/s2_enus

17:38:49.6940 Response: 200
{
"uid_override" : "",
"install_dir" : "/Applications/StarCraft II",
"selected_locale" : "enUS",
"selected_asset_locale" : "enUS",
"expansion_level" : 2.000000,
"current_version" : 25092.000000,
"local_version" : "2.0.5.25092",
"opaque_product_specific" : {},
"supports_multibox" : false,
"switcher" : true,
"use_sparse" : false,
"operations" : [],
"playable" : false,
"ever_playable" : true,
"last_played" : 0.000000,
"update_progress" : 0.000000,
"needs_rebase" : true,
"product" : "S2",
"update_method" : "patch on demand",
"patch_url" : "http://KR.patch.battle.net:1119/patch",
"config_url" : "http://dist.blizzard.com.edgesuite.net/sc2-pod-retail/AF11CD00/TW/s2-24621-962AE7FEAC48BC514A64580CC092C589.xml",
"mfil_hash" : "241EAD2B2828248BC0B5A261201682CE",
"torrent_hash" : "8035474187B0EBD3484F923D4246BC1B",
"alternate" : false,
"supports_offline" : true,
"installed_locales" : [
"enUS"
],
"display_locales" : [
"enUS",
"esMX",
"ptBR",
"deDE",
"enGB",
"esES",
"frFR",
"itIT",
"plPL",
"ruRU",
"koKR",
"zhTW"
],
"patch_application_complete" : false,
"download_complete" : false,
"background_download_available" : true,
"background_download_complete" : false,
"perform_ogg_to_wav" : false,
"baseline" : "sc2-pod-retail/rebase/24621-liberty/s2-24621-us-osx-7BC8440874EE62B4C1F0F9FDA219EA30.torrent"
}
17:38:49.6948 Request Issued to non-existent Uri: GET - /install/s2_enus
17:38:49.6952 Request Issued to non-existent Uri: GET - /update/s2_enus
17:38:49.6956 Request Issued to non-existent Uri: GET - /gamesession/s2_enus
17:38:49.6960 Request Issued to non-existent Uri: DELETE - /backfill/s2_enus
17:38:49.7078 Request Issued: POST /install
{
"uid" : "s2_enus",
"install_dir" : "/Applications/StarCraft II/"
}
17:38:49.7079 Firing Event: "database flush event"
17:38:49.7079 Response: 200
{}
17:38:49.7090 Handle Event: "database flush event"
17:38:49.7145 Request Issued to non-existent Uri: GET - /game/s2_ptr_enus
17:38:49.7150 Request Issued: GET /game/s2_enus

17:38:49.7153 Response: 200
{
"uid_override" : "",
"install_dir" : "/Applications/StarCraft II",
"selected_locale" : "enUS",
"selected_asset_locale" : "enUS",
"expansion_level" : 2.000000,
"current_version" : 25092.000000,
"local_version" : "2.0.5.25092",
"opaque_product_specific" : {},
"supports_multibox" : false,
"switcher" : true,
"use_sparse" : false,
"operations" : [],
"playable" : false,
"ever_playable" : true,
"last_played" : 0.000000,
"update_progress" : 0.000000,
"needs_rebase" : true,
"product" : "S2",
"update_method" : "patch on demand",
"patch_url" : "http://KR.patch.battle.net:1119/patch",
"config_url" : "http://dist.blizzard.com.edgesuite.net/sc2-pod-retail/AF11CD00/TW/s2-24621-962AE7FEAC48BC514A64580CC092C589.xml",
"mfil_hash" : "241EAD2B2828248BC0B5A261201682CE",
"torrent_hash" : "8035474187B0EBD3484F923D4246BC1B",
"alternate" : false,
"supports_offline" : true,
"installed_locales" : [
"enUS"
],
"display_locales" : [
"enUS",
"esMX",
"ptBR",
"deDE",
"enGB",
"esES",
"frFR",
"itIT",
"plPL",
"ruRU",
"koKR",
"zhTW"
],
"patch_application_complete" : false,
"download_complete" : false,
"background_download_available" : true,
"background_download_complete" : false,
"perform_ogg_to_wav" : false,
"baseline" : "sc2-pod-retail/rebase/24621-liberty/s2-24621-us-osx-7BC8440874EE62B4C1F0F9FDA219EA30.torrent"
}
17:38:49.7160 Request Issued to non-existent Uri: GET - /install/s2_enus
17:38:49.7163 Request Issued to non-existent Uri: GET - /update/s2_enus
17:38:49.7166 Request Issued to non-existent Uri: GET - /gamesession/s2_enus
17:38:49.7170 Request Issued to non-existent Uri: DELETE - /backfill/s2_enus
17:38:49.8224 Request Issued: GET /agent

17:38:49.8225 Response: 200
{
"update" : {},
"install" : {},
"backfill" : {},
"pid" : 770.000000,
"state" : 1004.000000,
"playable" : true,
"patch_application_complete" : true,
"download_complete" : true,
"version" : "1.5.1.1675",
"type" : "retail",
"authorization" : "D3916EF9303FED598A641448203C245E"
}
17:38:49.8772 Request Issued: POST /update
{"uid":"client"}
17:38:49.8791 Database Insert: /update/client
17:38:49.8898 Firing Event: "database flush event"
17:38:49.8899 Response: 200
{
"response_uri" : "/update/client",
"result_uri" : "/game/client"
}
17:38:49.8903 Handle Event: "database flush event"
17:38:49.8935 Request Issued: GET /update/client

17:38:49.8941 Response: 200
{
"state" : 1007.000000
}
17:38:49.9204 Request Issued: GET /update/client

17:38:49.9204 Response: 200
{
"state" : 1007.000000
}
17:38:49.9721 Request Issued: GET /update/client

17:38:49.9722 Response: 200
{
"state" : 1007.000000
}
17:38:50.0736 Request Issued: GET /update/client

17:38:50.0737 Response: 200
{
"state" : 1007.000000
}
17:38:50.2749 Request Issued: GET /update/client

17:38:50.2749 Response: 200
{
"state" : 1007.000000
}
17:38:50.2924 Firing Event: "database flush event"
17:38:50.2929 Handle Event: "database flush event"
17:38:50.6764 Request Issued: GET /update/client

17:38:50.6764 Response: 200
{
"state" : 1004.000000,
"playable" : true,
"patch_application_complete" : true,
"download_complete" : true
}
17:38:50.6777 Request Issued: GET /game/client

17:38:50.6802 Response: 200
{
"uid_override" : "battle.net",
"install_dir" : "/Users/Shared/Battle.net/Client",
"expansion_level" : 0.000000,
"current_version" : 1974.000000,
"local_version" : "0.5.2.1974",
"opaque_product_specific" : {
"ui" : "hots"
},
"supports_multibox" : true,
"switcher" : true,
"use_sparse" : false,
"operations" : [
{
"gamesession" : "/gamesession/client"
}
],
"playable" : true,
"ever_playable" : true,
"last_played" : 0.000000,
"update_progress" : 0.000000,
"needs_rebase" : false,
"product" : "Clnt",
"update_method" : "client update",
"patch_url" : "http://enUS.patch.battle.net:1119/patch",
"config_url" : "",
"mfil_hash" : "00000000000000000000000000000000",
"torrent_hash" : "00000000000000000000000000000000",
"alternate" : false,
"supports_offline" : true,
"patch_application_complete" : false,
"download_complete" : false,
"background_download_available" : false,
"background_download_complete" : false,
"perform_ogg_to_wav" : false,
"baseline" : ""
}
17:38:50.6833 Request Issued: POST /version
{
"uid":"s2_enus"
}

17:38:50.6834 Response: 200
{
"response_uri" : "/version/s2_enus"
}
17:38:50.6835 Firing Event: "database flush event"
17:38:50.6839 Request Issued: GET /version/s2_enus

17:38:50.6842 Handle Event: "database flush event"
17:38:50.6844 Response: 200
{
"state" : 1004.000000,
"local_version" : "2.0.5.25092",
"playable" : false,
"needs_rebase" : true,
"current_version" : 25092.000000,
"build" : 25092.000000,
"patch_application_complete" : false,
"download_complete" : false,
"background_download_available" : true,
"background_download_complete" : false
}
17:38:56.7056 Request Issued: POST /update
{
"monitor_pid":774,
"uid":"s2_enus"
}

17:38:56.7057 Database Insert: /update/s2_enus
17:38:56.7206 Firing Event: "database flush event"
17:38:56.7206 Response: 200
{
"response_uri" : "/update/s2_enus",
"result_uri" : "/game/s2_enus"
}
17:38:56.7220 Handle Event: "database flush event"
17:38:56.7265 Request Issued: GET /update/s2_enus

17:38:56.7266 Response: 200
{
"playable" : false,
"progress" : 0.000000,
"playable_progress" : 0.000000,
"download_rate" : 0.000000,
"download_remaining" : 0.000000,
"state" : 1007.000000
}
17:38:56.7534 Request Issued: GET /update/s2_enus

17:38:56.7535 Response: 200
{
"playable" : false,
"progress" : 0.000000,
"playable_progress" : 0.000000,
"download_rate" : 0.000000,
"download_remaining" : 0.000000,
"state" : 1007.000000
}
17:38:56.8050 Request Issued: GET /update/s2_enus

17:38:56.8051 Response: 200
{
"playable" : false,
"progress" : 0.000000,
"playable_progress" : 0.000000,
"download_rate" : 0.000000,
"download_remaining" : 0.000000,
"state" : 1007.000000
}
17:38:56.9069 Request Issued: GET /update/s2_enus

17:38:56.9069 Response: 200
{
"playable" : false,
"progress" : 0.000000,
"playable_progress" : 0.000000,
"download_rate" : 0.000000,
"download_remaining" : 0.000000,
"state" : 1007.000000
}
17:38:57.1079 Request Issued: GET /update/s2_enus

17:38:57.1080 Response: 200
{
"playable" : false,
"progress" : 0.000000,
"playable_progress" : 0.000000,
"download_rate" : 0.000000,
"download_remaining" : 0.000000,
"state" : 1007.000000
}
17:38:57.4390 Initialize Streaming
17:38:57.5094 Request Issued: GET /update/s2_enus

17:38:57.5094 Response: 200
{
"playable" : false,
"progress" : 0.000000,
"playable_progress" : 0.000000,
"download_rate" : 0.000000,
"download_remaining" : 0.000000,
"state" : 1007.000000
}
17:38:57.7865 Firing Event: "database flush event"
17:38:57.7874 Handle Event: "database flush event"
17:38:57.9877 Firing Event: "database flush event"
17:38:57.9877 Handle Event: "database flush event"
17:38:58.0104 Request Issued: GET /update/s2_enus

17:38:58.0105 Response: 200
{
"playable" : false,
"progress" : 0.000000,
"playable_progress" : 0.000000,
"download_rate" : 0.000000,
"download_remaining" : 0.000000,
"error" : 2212.000000,
"state" : 1200.000000
}
17:38:58.5933 Handle Event: "auth validation event"
17:38:58.9168 Request Issued: DELETE /update/client
17:38:58.9168 Database Remove: /update/client
17:38:58.9168 Response: 200
{}
17:38:58.9168 Queue 'async_task' Resource for delete
17:38:58.9168 Deferred delete of 'async_task' Resource
17:38:58.9169 Deferred delete of 'async_task' Resource completed
17:38:58.9174 Request Issued to non-existent Uri: GET - /gamesession/s2_enus
17:38:58.9179 Request Issued to non-existent Uri: GET - /backfill/s2_enus
17:38:58.9183 Removing uri "/update/s2_enus" since it has no process interested in it.
17:38:58.9183 Request Issued: DELETE /update/s2_enus
17:38:58.9183 Database Remove: /update/s2_enus
17:38:58.9183 Queue 'async_task' Resource for delete
17:38:58.9183 Response: 200
(null)
17:38:58.9192 Deferred delete of 'async_task' Resource
17:38:58.9192 Deferred delete of 'async_task' Resource completed
17:39:08.6096 Handle Event: "auth validation event"
17:39:08.6096 Registered Periodic Event: "shutdown event" with a resolution of 10000 and a start delay of 10000
17:39:18.6237 Handle Event: "shutdown event"
17:39:18.6237 Handle Event: "auth validation event"
17:39:18.7236 Agent is shutting down
17:39:18.8121 Firing Event: "database flush event"
17:39:18.8171 Database Remove: /option
17:39:18.8171 Database Remove: /gamesession/client
17:39:18.8171 Database Remove: /gamesession/client/1
17:39:18.8171 Queue 'default' Resource for delete
17:39:18.8171 Database Remove: /version/s2_enus
17:39:18.8171 Database Remove: /agent
17:39:18.8171 Queue 'download' Resource for delete
17:39:18.8171 Database Remove: /version/client
17:39:18.8171 Database Remove: /
17:39:18.8171 Database Remove: /register
17:39:18.8171 Queue 'registerroot' Resource for delete
17:39:18.8172 Database Remove: /game
17:39:18.8172 Database Remove: /game/client
17:39:18.8172 Queue 'game' Resource for delete
17:39:18.8172 Database Remove: /game/s2_enus
17:39:18.8172 Queue 'game' Resource for delete
17:39:18.8172 Queue 'gameroot' Resource for delete
17:39:18.8172 Database Remove: /repair
17:39:18.8172 Queue 'repairroot' Resource for delete
17:39:18.8172 Queue 'agentroot' Resource for delete
17:39:18.8172 Database Remove: /gamesession
17:39:18.8172 Queue 'composite' Resource for delete
17:39:18.8172 Queue 'gamesessionroot' Resource for delete
17:39:18.8172 Database Remove: /backfill
17:39:18.8172 Queue 'backfillroot' Resource for delete
17:39:18.8172 Database Remove: /spawned
17:39:18.8172 Queue 'spawnedroot' Resource for delete
17:39:18.8172 Queue 'optionroot' Resource for delete
17:39:18.8172 Database Remove: /version
17:39:18.8172 Queue 'async_task' Resource for delete
17:39:18.8172 Queue 'async_task' Resource for delete
17:39:18.8173 Queue 'versionroot' Resource for delete
17:39:18.8173 Database Remove: /update
17:39:18.8173 Queue 'updateroot' Resource for delete
17:39:18.8173 Database Remove: /createshortcut
17:39:18.8173 Queue 'createshortcut' Resource for delete
17:39:18.8173 Database Remove: /uninstall
17:39:18.8173 Queue 'uninstallroot' Resource for delete
17:39:18.8173 Database Remove: /install
17:39:18.8173 Queue 'installroot' Resource for delete
17:39:18.8173 Queue 'root' Resource for delete
17:39:18.8173 Database Remove: /agent/download
17:39:18.8173 Queue 'download' Resource for delete
17:39:18.8173 Deleting remaining resources
17:39:18.8179 Deferred delete of 'default' Resource
17:39:18.8625 GameSession: Stopped BringToFront thread.17:39:18.8627 Deferred delete of 'default' Resource completed
17:39:18.8627 Deferred delete of 'download' Resource
17:39:18.8627 Deferred delete of 'download' Resource completed
17:39:18.8627 Deferred delete of 'registerroot' Resource
17:39:18.8627 Deferred delete of 'registerroot' Resource completed
17:39:18.8627 Deferred delete of 'game' Resource
17:39:18.8627 Deferred delete of 'game' Resource completed
17:39:18.8627 Deferred delete of 'game' Resource
17:39:18.8627 Deferred delete of 'game' Resource completed
17:39:18.8627 Deferred delete of 'gameroot' Resource
17:39:18.8627 Deferred delete of 'gameroot' Resource completed
17:39:18.8627 Deferred delete of 'repairroot' Resource
17:39:18.8627 Deferred delete of 'repairroot' Resource completed
17:39:18.8627 Deferred delete of 'agentroot' Resource
17:39:18.8628 Deferred delete of 'agentroot' Resource completed
17:39:18.8628 Deferred delete of 'composite' Resource
17:39:18.8628 Deferred delete of 'composite' Resource completed
17:39:18.8628 Deferred delete of 'gamesessionroot' Resource
17:39:18.8628 Deferred delete of 'gamesessionroot' Resource completed
17:39:18.8628 Deferred delete of 'backfillroot' Resource
17:39:18.8628 Deferred delete of 'backfillroot' Resource completed
17:39:18.8629 Deferred delete of 'spawnedroot' Resource
17:39:18.8629 Deferred delete of 'spawnedroot' Resource completed
17:39:18.8629 Deferred delete of 'optionroot' Resource
17:39:18.8629 Deferred delete of 'optionroot' Resource completed
17:39:18.8629 Deferred delete of 'async_task' Resource
17:39:18.8629 Deferred delete of 'async_task' Resource completed
17:39:18.8630 Deferred delete of 'async_task' Resource
17:39:18.8630 Deferred delete of 'async_task' Resource completed
17:39:18.8630 Deferred delete of 'versionroot' Resource
17:39:18.8630 Deferred delete of 'versionroot' Resource completed
17:39:18.8630 Deferred delete of 'updateroot' Resource
17:39:18.8630 Deferred delete of 'updateroot' Resource completed
17:39:18.8631 Deferred delete of 'createshortcut' Resource
17:39:18.8631 Deferred delete of 'createshortcut' Resource completed
17:39:18.8631 Deferred delete of 'uninstallroot' Resource
17:39:18.8631 Deferred delete of 'uninstallroot' Resource completed
17:39:18.8631 Deferred delete of 'installroot' Resource
17:39:18.8631 Deferred delete of 'installroot' Resource completed
17:39:18.8631 Deferred delete of 'root' Resource
17:39:18.8631 Deferred delete of 'root' Resource completed
17:39:18.8631 Deferred delete of 'download' Resource
17:39:18.8631 Deferred delete of 'download' Resource completed
Edited by Machkhan on 3/11/2013 12:08 PM PDT
Support Forum Agent
Posts: 14,784
We're investigating these reports. I'll post back when we have additional information about this.
This topic is locked.

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