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Dear all players and supporters,
I'm an advanced window user, but I'm really confused when getting in this problem. I haven't played SC2 for a month ago due to my busy season. But now I have free time, then I got my SC2 updated to the newest version and launch the game to have some quick matches.
Unfortunately, the quick match seems to be stuck. I can't select the game mode or my race. Even my profile doesn't load also. Please see the attached screen-shot.
I try to disable my firewall (ZoneAlarm), turn off Window firewall (Win7 SP1 - 64bit ), reinstall the update but it's no use.
My screen-shot here.
Please give me some advices.
Hi CitiRider, I would uninstall ZoneAlarm temporarily, just for now. ZoneAlarm has a removal tool. Then try out StarCraft II, and reinstall ZoneAlarm afterwards.
'Constant change is here to stay.'
I have a long business trip last week. Wow, now free to back to SC zone :D
Thank you Velnrak, I can have a quick match now. But the Arcade is quite slow, it's stuck while downloading the custom maps (games). Look like it takes forever showing "estimating time...". I have removed all the anti-virus software and turn off firewall.
Were you able to get to this link?
Monday - Friday, 8 am - 5 pm PST
Hey Guys. I'm also experienceing a similar problem. Though my user profile is still able to load. I can't play a quick match or a custom game, but I can still play the campaign. When I try to open a custom game, they say that the map file isn't in my local files.
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