I've been having problems patching SC and I got no help from Blizzard support (I was out of town for a week and the ticket closed. Its not letting me reopen it). I've tried to contact them by phone and live chat with no luck. All I was told was that the problem came from the Agent.exe not starting, but this is all I got: http://bit.ly/12opV2S

I've also reinstalled the game a couple of times and I've done selective start up, etc