StarCraft® II

Error: BLZAPPBTS00008

(Locked)

Support Forum Agent
Posts: 25,850
DMI BIOS
vendor Dell Inc.
version A02
date 11/27/2009

The latest BIOS listed on Dell's support site is A05. Can you look into updating it?
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Monday - Friday, 8 am - 5 pm PST
Pelinti
Posts: 73
K got that done.. attempted a re-install. same thing.
Posts: 73
So I just ran a complete Dell PC diagnosis everything was good. Except a "SMART short self test" which was only my external hard drive.
Support Forum Agent
Posts: 25,850
Have you had this computer for a while? How old is the Windows installation?
________________________________________________
Monday - Friday, 8 am - 5 pm PST
Pelinti
Posts: 73
I want to say a year before WoL beta.. so maybe 2009
Support Forum Agent
Posts: 25,850
This is what we've tried so far:

  • Selective Startup
  • Scandisk
  • Uninstalled AVG
  • RAM test
  • Updated chipset drivers
  • Deleted Updates folder
  • Updated BIOS


At this point, after spending this much time troubleshooting, some techs would consider reinstalling Windows.
________________________________________________
Monday - Friday, 8 am - 5 pm PST
Pelinti
Posts: 10
Running tasks

agent.exe Not Available 2912 8 Not Available Not Available 3/12/2013 5:46 PM Not Available Not Available Not Available
audiodg.exe Not Available 3228 8 Not Available Not Available 3/12/2013 5:43 PM Not Available Not Available Not Available
brs.exe c:\program files (x86)\cyberlink\shared files\brs.exe 4428 8 200 1380 3/12/2013 5:44 PM 3.2010.200.6323 76.52 KB (78,352 bytes) 11/28/2012 12:05 PM
bttray.exe c:\program files (x86)\bluetooth suite\bttray.exe 3304 8 200 1380 3/12/2013 5:44 PM 8.0.0.206 746.13 KB (764,032 bytes) 8/10/2012 7:28 PM
btvstack.exe c:\program files (x86)\bluetooth suite\btvstack.exe 3428 8 200 1380 3/12/2013 5:44 PM 8.0.0.206 124.63 KB (127,616 bytes) 8/10/2012 7:28 PM
ccsvchst.exe Not Available 1632 8 Not Available Not Available 3/12/2013 5:35 PM Not Available Not Available Not Available
ccsvchst.exe Not Available 1252 8 Not Available Not Available 3/12/2013 5:43 PM Not Available Not Available Not Available
conhost.exe Not Available 1180 8 Not Available Not Available 3/12/2013 5:46 PM Not Available Not Available Not Available
csrss.exe Not Available 484 13 Not Available Not Available 3/12/2013 5:35 PM Not Available Not Available Not Available
csrss.exe Not Available 616 13 Not Available Not Available 3/12/2013 5:35 PM Not Available Not Available Not Available
dashost.exe Not Available 1704 8 Not Available Not Available 3/12/2013 5:35 PM Not Available Not Available Not Available
dwm.exe Not Available 1000 13 Not Available Not Available 3/12/2013 5:35 PM Not Available Not Available Not Available
explorer.exe c:\windows\explorer.exe 2800 8 200 1380 3/12/2013 5:43 PM 6.2.9200.16433 2.27 MB (2,380,944 bytes) 11/28/2012 10:42 AM
flashutil_activex.exe c:\windows\system32\macromed\flash\flashutil_activex.exe 3188 8 200 1380 3/12/2013 5:43 PM 11.6.602.171 427.84 KB (438,104 bytes) 7/26/2012 1:14 AM
hkcmd.exe c:\windows\system32\hkcmd.exe 3824 8 200 1380 3/12/2013 5:44 PM 8.15.10.2932 390.61 KB (399,984 bytes) 12/14/2012 2:42 AM
iastoricon.exe c:\program files (x86)\intel\intel(r) rapid storage technology\iastoricon.exe 4684 8 200 1380 3/12/2013 5:45 PM 11.6.0.1030 278.55 KB (285,240 bytes) 11/28/2012 11:31 AM
iexplore.exe c:\program files\internet explorer\iexplore.exe 1836 8 200 1380 3/12/2013 5:43 PM 10.0.9200.16482 756.96 KB (775,128 bytes) 3/1/2013 9:48 AM
iexplore.exe c:\program files (x86)\internet explorer\iexplore.exe 1996 8 200 1380 3/12/2013 5:43 PM 10.0.9200.16482 752.48 KB (770,544 bytes) 3/1/2013 9:48 AM
iexplore.exe c:\program files (x86)\internet explorer\iexplore.exe 5636 8 200 1380 3/12/2013 5:53 PM 10.0.9200.16482 752.48 KB (770,544 bytes) 3/1/2013 9:48 AM
igfxpers.exe c:\windows\system32\igfxpers.exe 4132 8 200 1380 3/12/2013 5:44 PM 8.15.10.2932 431.61 KB (441,968 bytes) 12/14/2012 2:42 AM
igfxtray.exe c:\windows\system32\igfxtray.exe 4052 8 200 1380 3/12/2013 5:44 PM 8.15.10.2932 168.11 KB (172,144 bytes) 12/14/2012 2:42 AM
killernetmanager.exe c:\program files\qualcomm atheros\killer network manager\killernetmanager.exe 4180 8 200 1380 3/12/2013 5:44 PM Not Available 541.00 KB (553,984 bytes) 9/25/2012 12:08 AM
lsass.exe Not Available 708 9 Not Available Not Available 3/12/2013 5:35 PM Not Available Not Available Not Available
lu5.exe Not Available 4864 8 Not Available Not Available 3/12/2013 5:44 PM Not Available Not Available Not Available
msinfo32.exe c:\windows\system32\msinfo32.exe 6016 8 200 1380 3/12/2013 5:54 PM 6.2.9200.16384 352.00 KB (360,448 bytes) 7/25/2012 5:53 PM
pdvd10serv.exe c:\program files (x86)\cyberlink\powerdvd10\pdvd10serv.exe 4400 8 200 1380 3/12/2013 5:44 PM 7.0.2314.0 89.29 KB (91,432 bytes) 3/28/2012 7:34 PM
radio manager.exe Not Available 3804 8 Not Available Not Available 3/12/2013 5:44 PM Not Available Not Available Not Available
ravcpl64.exe c:\program files\realtek\audio\hda\ravcpl64.exe 3552 8 200 1380 3/12/2013 5:44 PM 1.0.0.799 12.34 MB (12,936,848 bytes) 11/28/2012 11:27 AM
rundll32.exe c:\windows\system32\rundll32.exe 3300 8 200 1380 3/12/2013 5:44 PM 6.2.9200.16384 50.50 KB (51,712 bytes) 7/25/2012 6:26 PM
scm.exe Not Available 4060 8 Not Available Not Available 3/12/2013 5:44 PM Not Available Not Available Not Available
searchindexer.exe Not Available 2952 8 Not Available Not Available 3/12/2013 5:37 PM Not Available Not Available Not Available
searchprotocolhost.exe c:\windows\system32\searchprotocolhost.exe 3216 4 200 32768 3/12/2013 5:44 PM 7.0.9200.16433 365.00 KB (373,760 bytes) 11/28/2012 10:42 AM
services.exe Not Available 692 9 Not Available Not Available 3/12/2013 5:35 PM Not Available Not Available Not Available
smss.exe Not Available 300 11 Not Available Not Available 3/12/2013 5:35 PM Not Available Not Available Not Available
spoolsv.exe Not Available 1476 8 Not Available Not Available 3/12/2013 5:35 PM Not Available Not Available Not Available
starcraft ii setup.exe Not Available 2148 8 Not Available Not Available 3/12/2013 5:46 PM Not Available Not Available Not Available
super-charger.exe c:\program files (x86)\msi\super-charger\super-charger.exe 4368 8 200 1380 3/12/2013 5:44 PM 1.2.10.0 490.55 KB (502,328 bytes) 11/28/2012 12:02 PM
svchost.exe Not Available 812 8 Not Available Not Available 3/12/2013 5:35 PM Not Available Not Available Not Available
svchost.exe Not Available 856 8 Not Available Not Available 3/12/2013 5:35 PM Not Available Not Available Not Available
svchost.exe Not Available 920 8 Not Available Not Available 3/12/2013 5:35 PM Not Available Not Available Not Available
svchost.exe Not Available 316 8 Not Available Not Available 3/12/2013 5:35 PM Not Available Not Available Not Available
svchost.exe Not Available 712 8 Not Available Not Available 3/12/2013 5:35 PM Not Available Not Available Not Available
svchost.exe Not Available 1168 8 Not Available Not Available 3/12/2013 5:35 PM Not Available Not Available Not Available
svchost.exe Not Available 1504 8 Not Available Not Available 3/12/2013 5:35 PM Not Available Not Available Not Available
svchost.exe Not Available 1772 8 Not Available Not Available 3/12/2013 5:35 PM Not Available Not Available Not Available
svchost.exe Not Available 1960 8 Not Available Not Available 3/12/2013 5:35 PM Not Available Not Available Not Available
svchost.exe Not Available 1084 8 Not Available Not Available 3/12/2013 5:35 PM Not Available Not Available Not Available
svchost.exe Not Available 2112 8 Not Available Not Available 3/12/2013 5:35 PM Not Available Not Available Not Available
syntpenh.exe c:\program files\synaptics\syntp\syntpenh.exe 2576 10 200 1380 3/12/2013 5:43 PM 16.2.10.12 2.78 MB (2,916,152 bytes) 11/28/2012 1:50 PM
syntphelper.exe Not Available 1072 10 Not Available Not Available 3/12/2013 5:43 PM Not Available Not Available Not Available
system Not Available 4 8 Not Available Not Available 3/12/2013 5:35 PM Not Available Not Available Not Available
system idle process Not Available 0 0 Not Available Not Available Not Available Not Available Not Available Not Available
taskhostex.exe c:\windows\system32\taskhostex.exe 2588 8 200 1380 3/12/2013 5:43 PM 6.2.9200.16451 70.50 KB (72,192 bytes) 3/2/2013 11:35 AM
thxaudio.exe c:\program files (x86)\creative\thx trustudio pro\thxaudiocp\thxaudio.exe 4236 8 200 1380 3/12/2013 5:44 PM 1.4.11.0 1.45 MB (1,517,056 bytes) 11/28/2012 11:38 AM
unsecapp.exe c:\windows\system32\wbem\unsecapp.exe 4504 8 200 1380 3/12/2013 5:44 PM 6.2.9200.16384 46.00 KB (47,104 bytes) 7/25/2012 4:57 PM
vgaocap.exe c:\program files (x86)\msi\msi vga overclock tool\vgaocap.exe 4440 8 200 1380 3/12/2013 5:44 PM 2.0.1206.601 87.00 KB (89,088 bytes) 6/6/2012 4:18 PM
wininit.exe Not Available 608 13 Not Available Not Available 3/12/2013 5:35 PM Not Available Not Available Not Available
winlogon.exe Not Available 668 13 Not Available Not Available 3/12/2013 5:35 PM Not Available Not Available Not Available
wmiprvse.exe Not Available 1456 8 Not Available Not Available 3/12/2013 5:37 PM Not Available Not Available Not Available
wmiprvse.exe Not Available 6052 8 Not Available Not Available 3/12/2013 5:54 PM Not Available Not Available Not Available
wmpnetwk.exe Not Available 1120 8 Not Available Not Available 3/12/2013 5:37 PM Not Available Not Available Not Available
wudfhost.exe Not Available 1348 8 Not Available Not Available 3/12/2013 5:35 PM Not Available Not Available Not Available
wzqkpick32.exe c:\program files\winzip\wzqkpick32.exe 4392 8 200 1380 3/12/2013 5:44 PM 1.0.10095.0 589.39 KB (603,536 bytes) 7/3/2012 5:50 PM
Edited by pooflinger on 3/12/2013 6:12 PM PDT
Posts: 10
Services

ActiveX Installer (AxInstSV) AxInstSV Stopped Manual Share Process c:\windows\system32\svchost.exe -k axinstsvgroup Normal LocalSystem 0
Application Experience AeLookupSvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal localSystem 0
Application Identity AppIDSvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservicenetworkrestricted Normal NT Authority\LocalService 0
Application Information Appinfo Running Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Application Layer Gateway Service ALG Stopped Manual Own Process c:\windows\system32\alg.exe Normal NT AUTHORITY\LocalService 0
AtherosSvc AtherosSvc Stopped Disabled Own Process c:\program files (x86)\bluetooth suite\adminservice.exe Ignore LocalSystem 0
Background Intelligent Transfer Service BITS Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Background Tasks Infrastructure Service BrokerInfrastructure Running Auto Share Process c:\windows\system32\svchost.exe -k dcomlaunch Normal LocalSystem 0
Base Filtering Engine BFE Running Auto Share Process c:\windows\system32\svchost.exe -k localservicenonetwork Normal NT AUTHORITY\LocalService 0
BitLocker Drive Encryption Service BDESVC Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal localSystem 0
Block Level Backup Engine Service wbengine Stopped Manual Own Process "c:\windows\system32\wbengine.exe" Normal localSystem 0
Bluetooth Support Service bthserv Running Manual Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0
Certificate Propagation CertPropSvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
CNG Key Isolation KeyIso Stopped Manual Share Process c:\windows\system32\lsass.exe Normal LocalSystem 0
COM+ Event System EventSystem Running Auto Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0
COM+ System Application COMSysApp Stopped Manual Own Process c:\windows\system32\dllhost.exe /processid:{02d4b3f1-fd88-11d1-960d-00805fc79235} Normal LocalSystem 0
Common Client Job Manager Service PCCUJobMgr Running Auto Own Process "c:\program files (x86)\norton pc checkup\engine\2.0.18.16\ccsvchst.exe" /s "pccujobmgr" /m "c:\program files (x86)\norton pc checkup\engine\2.0.18.16\dimaster.dll" /prefetch:1 Normal LocalSystem 0
Computer Browser Browser Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Credential Manager VaultSvc Running Manual Share Process c:\windows\system32\lsass.exe Normal LocalSystem 0
Cryptographic Services CryptSvc Running Auto Share Process c:\windows\system32\svchost.exe -k networkservice Normal NT Authority\NetworkService 0
CyberLink Product - 2012/11/28 12:05:23 CLKMSVC10_38F51D56 Stopped Disabled Own Process "c:\program files (x86)\cyberlink\powerdvd10\navfilter\kmsvc.exe" /svc Normal LocalSystem 0
DCOM Server Process Launcher DcomLaunch Running Auto Share Process c:\windows\system32\svchost.exe -k dcomlaunch Normal LocalSystem 0
Device Association Service DeviceAssociationService Running Auto Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
Device Install Service DeviceInstall Stopped Manual Share Process c:\windows\system32\svchost.exe -k dcomlaunch Normal LocalSystem 0
Device Setup Manager DsmSvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
DHCP Client Dhcp Running Auto Share Process c:\windows\system32\svchost.exe -k localservicenetworkrestricted Normal NT Authority\LocalService 0
Diagnostic Policy Service DPS Running Auto Share Process c:\windows\system32\svchost.exe -k localservicenonetwork Normal NT AUTHORITY\LocalService 0
Diagnostic Service Host WdiServiceHost Running Manual Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0
Diagnostic System Host WdiSystemHost Running Manual Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
Distributed Link Tracking Client TrkWks Running Auto Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
Distributed Transaction Coordinator MSDTC Stopped Manual Own Process c:\windows\system32\msdtc.exe Normal NT AUTHORITY\NetworkService 0
DNS Client Dnscache Running Auto Share Process c:\windows\system32\svchost.exe -k networkservice Normal NT AUTHORITY\NetworkService 0
Encrypting File System (EFS) EFS Stopped Manual Share Process c:\windows\system32\lsass.exe Normal LocalSystem 0
Extensible Authentication Protocol Eaphost Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal localSystem 0
Family Safety WPCSvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservicenetworkrestricted Normal NT Authority\LocalService 0
Fax Fax Stopped Manual Own Process c:\windows\system32\fxssvc.exe Normal NT AUTHORITY\NetworkService 0
File History Service fhsvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
Function Discovery Provider Host fdPHost Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0
Function Discovery Resource Publication FDResPub Stopped Manual Share Process c:\windows\system32\svchost.exe -k localserviceandnoimpersonation Normal NT AUTHORITY\LocalService 0
Group Policy Client gpsvc Stopped Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Health Key and Certificate Management hkmsvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal localSystem 0
HomeGroup Provider HomeGroupProvider Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservicenetworkrestricted Normal NT AUTHORITY\LocalService 0
Human Interface Device Access hidserv Running Manual Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
Hyper-V Data Exchange Service vmickvpexchange Stopped Manual Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
Hyper-V Guest Shutdown Service vmicshutdown Stopped Manual Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
Hyper-V Heartbeat Service vmicheartbeat Stopped Manual Share Process c:\windows\system32\svchost.exe -k icservice Normal LocalSystem 0
Hyper-V Remote Desktop Virtualization Service vmicrdv Stopped Manual Share Process c:\windows\system32\svchost.exe -k icservice Normal LocalSystem 0
Hyper-V Time Synchronization Service vmictimesync Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservicenetworkrestricted Normal NT AUTHORITY\LocalService 0
Hyper-V Volume Shadow Copy Requestor vmicvss Stopped Manual Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
IKE and AuthIP IPsec Keying Modules IKEEXT Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Intel(R) Capability Licensing Service Interface Intel(R) Capability Licensing Service Interface Stopped Disabled Own Process "c:\program files\intel\icls client\heciserver.exe" Normal LocalSystem 0
Intel(R) Content Protection HECI Service cphs Stopped Disabled Own Process c:\windows\syswow64\intelcphecisvc.exe Normal LocalSystem 0
Intel(R) Dynamic Application Loader Host Interface Service jhi_service Stopped Disabled Own Process c:\program files (x86)\intel\intel(r) management engine components\dal\jhi_service.exe Normal LocalSystem 0
Intel(R) Management and Security Application Local Management Service LMS Stopped Disabled Own Process c:\program files (x86)\intel\intel(r) management engine components\lms\lms.exe Normal LocalSystem 0
Intel(R) Management and Security Application User Notification Service UNS Stopped Disabled Own Process "c:\program files (x86)\intel\intel(r) management engine components\uns\uns.exe" Normal LocalSystem 0
Intel(R) Rapid Storage Technology IAStorDataMgrSvc Stopped Disabled Own Process "c:\program files (x86)\intel\intel(r) rapid storage technology\iastordatamgrsvc.exe" Normal LocalSystem 0
Interactive Services Detection UI0Detect Stopped Manual Own Process c:\windows\system32\ui0detect.exe Normal LocalSystem 0
Internet Connection Sharing (ICS) SharedAccess Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
IP Helper iphlpsvc Stopped Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
IPsec Policy Agent PolicyAgent Running Manual Share Process c:\windows\system32\svchost.exe -k networkservicenetworkrestricted Normal NT Authority\NetworkService 0
KtmRm for Distributed Transaction Coordinator KtmRm Stopped Manual Share Process c:\windows\system32\svchost.exe -k networkserviceandnoimpersonation Normal NT AUTHORITY\NetworkService 0
Link-Layer Topology Discovery Mapper lltdsvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0
LSM LSM Running Boot Kernel Driver Not Available Unknown Not Available Not Available
Micro Star SCM Micro Star SCM Stopped Disabled Own Process c:\program files (x86)\scm\msiservice.exe Normal LocalSystem 0
Microsoft Account Sign-in Assistant wlidsvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Microsoft iSCSI Initiator Service MSiSCSI Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Microsoft Software Shadow Copy Provider swprv Stopped Manual Own Process c:\windows\system32\svchost.exe -k swprv Normal LocalSystem 0
MSI_SuperCharger MSI_SuperCharger Stopped Disabled Own Process c:\program files (x86)\msi\super-charger\chargeservice.exe Normal LocalSystem 0
Multimedia Class Scheduler MMCSS Stopped Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Net.Tcp Port Sharing Service NetTcpPortSharing Stopped Disabled Share Process c:\windows\microsoft.net\framework64\v4.0.30319\smsvchost.exe Normal NT AUTHORITY\LocalService 0
Netlogon Netlogon Stopped Manual Share Process c:\windows\system32\lsass.exe Normal LocalSystem 0
Network Access Protection Agent napagent Stopped Manual Share Process c:\windows\system32\svchost.exe -k networkservice Normal NT AUTHORITY\NetworkService 0
Network Connected Devices Auto-Setup NcdAutoSetup Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservicenonetwork Normal NT AUTHORITY\LocalService 0
Network Connections Netman Stopped Manual Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
Network Connectivity Assistant NcaSvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Network List Service netprofm Running Manual Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0
Network Location Awareness NlaSvc Running Auto Share Process c:\windows\system32\svchost.exe -k networkservice Normal NT AUTHORITY\NetworkService 0
Network Store Interface Service nsi Running Auto Share Process c:\windows\system32\svchost.exe -k localservice Normal NT Authority\LocalService 0
Norton Internet Security NIS Stopped Disabled Own Process "c:\program files (x86)\norton internet security\engine\20.2.1.22\ccsvchst.exe" /s "nis" /m "c:\program files (x86)\norton internet security\engine\20.2.1.22\dimaster.dll" /prefetch:1 Normal LocalSystem 0
Norton PC Checkup Application Launcher Norton PC Checkup Application Launcher Stopped Disabled Own Process c:\program files (x86)\norton pc checkup\engine\2.0.18.16\symcpcculaunchsvc.exe /s Normal LocalSystem 0
NVIDIA Display Driver Service nvsvc Stopped Disabled Own Process c:\windows\system32\nvvsvc.exe Ignore LocalSystem 0
NVIDIA Update Service Daemon nvUpdatusService Stopped Disabled Own Process c:\program files (x86)\nvidia corporation\nvidia update core\daemonu.exe Normal .\UpdatusUser 0
Optimize drives defragsvc Stopped Manual Own Process c:\windows\system32\svchost.exe -k defragsvc Normal localSystem 0
Peer Name Resolution Protocol PNRPsvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservicepeernet Normal NT AUTHORITY\LocalService 0
Peer Networking Grouping p2psvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservicepeernet Normal NT AUTHORITY\LocalService 0
Peer Networking Identity Manager p2pimsvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservicepeernet Normal NT AUTHORITY\LocalService 0
Performance Counter DLL Host PerfHost Stopped Manual Own Process c:\windows\syswow64\perfhost.exe Normal NT AUTHORITY\LocalService 0
Performance Logs & Alerts pla Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservicenonetwork Normal NT AUTHORITY\LocalService 0
Plug and Play PlugPlay Running Manual Share Process c:\windows\system32\svchost.exe -k dcomlaunch Normal LocalSystem 0
PNRP Machine Name Publication Service PNRPAutoReg Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservicepeernet Normal NT AUTHORITY\LocalService 0
Portable Device Enumerator Service WPDBusEnum Stopped Manual Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
Power Power Running Auto Share Process c:\windows\system32\svchost.exe -k dcomlaunch Normal LocalSystem 0
Print Spooler Spooler Running Auto Own Process c:\windows\system32\spoolsv.exe Normal LocalSystem 0
Printer Extensions and Notifications PrintNotify Stopped Manual Share Process c:\windows\system32\svchost.exe -k print Normal LocalSystem 0
Problem Reports and Solutions Control Panel Support wercplsupport Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal localSystem 0
Program Compatibility Assistant Service PcaSvc Running Auto Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
Qualcomm Atheros Killer Service Qualcomm Atheros Killer Service Stopped Disabled Own Process "c:\program files\qualcomm atheros\killer network manager\bfnservice.exe" Normal LocalSystem 0
Quality Windows Audio Video Experience QWAVE Stopped Manual Share Process c:\windows\system32\svchost.exe -k localserviceandnoimpersonation Normal NT AUTHORITY\LocalService 0
Remote Access Auto Connection Manager RasAuto Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal localSystem 0
Remote Access Connection Manager RasMan Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal localSystem 0
Remote Desktop Configuration SessionEnv Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal localSystem 0
Remote Desktop Services TermService Stopped Manual Share Process c:\windows\system32\svchost.exe -k networkservice Normal NT Authority\NetworkService 0
Remote Desktop Services UserMode Port Redirector UmRdpService Stopped Manual Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal localSystem 0
Remote Procedure Call (RPC) RpcSs Running Auto Share Process c:\windows\system32\svchost.exe -k rpcss Normal NT AUTHORITY\NetworkService 0
Remote Procedure Call (RPC) Locator RpcLocator Stopped Manual Own Process c:\windows\system32\locator.exe Normal NT AUTHORITY\NetworkService 0
Remote Registry RemoteRegistry Stopped Disabled Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0
Routing and Remote Access RemoteAccess Stopped Disabled Share Process c:\windows\system32\svchost.exe -k netsvcs Normal localSystem 0
RPC Endpoint Mapper RpcEptMapper Running Auto Share Process c:\windows\system32\svchost.exe -k rpcss Normal NT AUTHORITY\NetworkService 0
Secondary Logon seclogon Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Secure Socket Tunneling Protocol Service SstpSvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservice Normal NT Authority\LocalService 0
Security Accounts Manager SamSs Running Auto Share Process c:\windows\system32\lsass.exe Normal LocalSystem 0
Security Center wscsvc Running Auto Share Process c:\windows\system32\svchost.exe -k localservicenetworkrestricted Normal NT AUTHORITY\LocalService 0
Sensor Monitoring Service SensrSvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localserviceandnoimpersonation Normal NT AUTHORITY\LocalService 0
Server LanmanServer Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Shell Hardware Detection ShellHWDetection Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Ignore LocalSystem 0
Smart Card SCardSvr Stopped Disabled Share Process c:\windows\system32\svchost.exe -k localserviceandnoimpersonation Normal NT AUTHORITY\LocalService 0
Smart Card Removal Policy SCPolicySvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
SNMP Trap SNMPTRAP Stopped Manual Own Process c:\windows\system32\snmptrap.exe Normal NT AUTHORITY\LocalService 0
Software Protection sppsvc Stopped Auto Own Process c:\windows\system32\sppsvc.exe Normal NT AUTHORITY\NetworkService 0
Spot Verifier svsvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
SSDP Discovery SSDPSRV Running Manual Share Process c:\windows\system32\svchost.exe -k localserviceandnoimpersonation Normal NT AUTHORITY\LocalService 0
Still Image Acquisition Events WiaRpc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
Storage Service StorSvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
Superfetch SysMain Running Auto Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Ignore LocalSystem 0
System Event Notification Service SENS Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
System Events Broker SystemEventsBroker Running Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Task Scheduler Schedule Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
TCP/IP NetBIOS Helper lmhosts Running Auto Share Process c:\windows\system32\svchost.exe -k localservicenetworkrestricted Normal NT AUTHORITY\LocalService 0
Telephony TapiSrv Stopped Manual Share Process c:\windows\system32\svchost.exe -k networkservice Normal NT AUTHORITY\NetworkService 0
Themes Themes Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Thread Ordering Server THREADORDER Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0
Time Broker TimeBroker Running Manual Share Process c:\windows\system32\svchost.exe -k localserviceandnoimpersonation Normal NT AUTHORITY\LocalService 0
Touch Keyboard and Handwriting Panel Service TabletInputService Stopped Manual Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
UPnP Device Host upnphost Running Manual Share Process c:\windows\system32\svchost.exe -k localserviceandnoimpersonation Normal NT AUTHORITY\LocalService 0
User Profile Service ProfSvc Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Virtual Disk vds Stopped Manual Own Process c:\windows\system32\vds.exe Normal LocalSystem 0
Volume Shadow Copy VSS Stopped Manual Own Process c:\windows\system32\vssvc.exe Normal LocalSystem 0
WebClient WebClient Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0
Windows All-User Install Agent AllUserInstallAgent Stopped Manual Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
Windows Audio Audiosrv Running Auto Share Process c:\windows\system32\svchost.exe -k localservicenetworkrestricted Normal NT AUTHORITY\LocalService 0
Windows Audio Endpoint Builder AudioEndpointBuilder Running Auto Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
Windows Backup SDRSVC Stopped Manual Own Process c:\windows\system32\svchost.exe -k sdrsvc Normal localSystem 0
Windows Biometric Service WbioSrvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k wbiosvcgroup Normal LocalSystem 0
Windows Color System WcsPlugInService Stopped Manual Share Process c:\windows\system32\svchost.exe -k wcssvc Normal NT AUTHORITY\LocalService 0
Windows Connect Now - Config Registrar wcncsvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localserviceandnoimpersonation Normal NT AUTHORITY\LocalService 0
Windows Connection Manager Wcmsvc Running Auto Share Process c:\windows\system32\svchost.exe -k localservicenetworkrestricted Normal NT Authority\LocalService 0
Windows Defender Service WinDefend Stopped Manual Own Process c:\program files\windows defender\msmpeng.exe Normal LocalSystem 0
Windows Driver Foundation - User-mode Driver Framework wudfsvc Running Manual Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
Windows Error Reporting Service WerSvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k wersvcgroup Ignore localSystem 0
Windows Event Collector Wecsvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k networkservice Normal NT AUTHORITY\NetworkService 0
Windows Event Log EventLog Running Auto Share Process c:\windows\system32\svchost.exe -k localservicenetworkrestricted Normal NT AUTHORITY\LocalService 0
Windows Firewall MpsSvc Running Auto Share Process c:\windows\system32\svchost.exe -k localservicenonetwork Normal NT Authority\LocalService 0
Windows Font Cache Service FontCache Running Auto Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0
Windows Image Acquisition (WIA) stisvc Running Auto Own Process c:\windows\system32\svchost.exe -k imgsvc Normal NT Authority\LocalService 0
Windows Installer msiserver Stopped Manual Own Process c:\windows\system32\msiexec.exe /v Normal LocalSystem 0
Windows Management Instrumentation Winmgmt Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Ignore localSystem 0
Windows Media Player Network Sharing Service WMPNetworkSvc Running Auto Own Process "c:\program files\windows media player\wmpnetwk.exe" Normal NT AUTHORITY\NetworkService 0
Windows Modules Installer TrustedInstaller Stopped Manual Own Process c:\windows\servicing\trustedinstaller.exe Normal localSystem 0
Windows Presentation Foundation Font Cache 3.0.0.0 FontCache3.0.0.0 Stopped Manual Own Process c:\windows\microsoft.net\framework64\v3.0\wpf\presentationfontcache.exe Normal NT Authority\LocalService 0
Windows Remote Management (WS-Management) WinRM Stopped Manual Share Process c:\windows\system32\svchost.exe -k networkservice Normal NT AUTHORITY\NetworkService 0
Windows Search WSearch Running Auto Own Process c:\windows\system32\searchindexer.exe /embedding Normal LocalSystem 0
Windows Store Service (WSService) WSService Stopped Manual Share Process c:\windows\system32\svchost.exe -k localserviceandnoimpersonation Normal NT AUTHORITY\LocalService 0
Windows Time W32Time Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0
Windows Update wuauserv Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
WinHTTP Web Proxy Auto-Discovery Service WinHttpAutoProxySvc Running Manual Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0
Wired AutoConfig dot3svc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal localSystem 0
WLAN AutoConfig WlanSvc Running Auto Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
WMI Performance Adapter wmiApSrv Stopped Manual Own Process c:\windows\system32\wbem\wmiapsrv.exe Normal localSystem 0
Workstation LanmanWorkstation Running Auto Share Process c:\windows\system32\svchost.exe -k networkservice Normal NT AUTHORITY\NetworkService 0
WWAN AutoConfig WwanSvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservicenonetwork Normal NT Authority\LocalService 0
Edited by pooflinger on 3/12/2013 6:12 PM PDT
Posts: 162
@Savior Are you disabling Peerblock during the Patch Download?

Just to touch on Velnrak about reInstalling Windows... be sure to write down all the devices listed in your device manager as Dell puts more than one Vendor of Drivers on their Driver Page.
Edited by Drac on 3/12/2013 5:59 PM PDT
Posts: 10
this is the laptop im using

http://www.ncix.com/products/?sku=78300

its brand new

tried deleting the battle.net folder, re-installing game, checking memory and hard drive for errors, disabling firewalls and all security software, giving administrater priveleges to programs.

if I try a few times to open SC it usually opens, but currently stuck on optimization of SC, repeatedly crashes

help appreciated
Posts: 10
got patch manager running, stuck at 0.0% while running in selective startup, found a repair game data tab in the help menu, running that atm

*Edit - Appears the game has decided to re download itself, wont be playing tonight :(
Edited by pooflinger on 3/12/2013 6:08 PM PDT
Posts: 9
Well I am having the same problem. Swarm was working just fine last night, and when I went to play this morning this error code popped up. Tried a Scandisk, and deleted the Tools folder, still nothing. Now I am going to try a Defrag but was wondering if there is any easier way to fix this? Pretty Please.
Posts: 9
Well, defrag didn't work. /sigh/ Anyone have anything to help for I really don't want to reinstall the game...again.
Posts: 9
Hello everyone,

I know a few others where having this same problem and I figured I should mentioned how I solved it. Basically I went digging through other Blizzard product forums and found this helpful fix in the Diablo III forums.

http://us.battle.net/d3/en/forum/topic/4927283990

It actually worked for me. Basically just dl the digital version since if you already paid for the game and everything you dl it if needed. It will check your files and add the ones you are missing. Viola! Its fixed.
Posts: 26
I have a relatively new computer, its only 5 months old and I am getting this. I have no issues with my computer, and I am very unhappy about how horrible even getting the game to download was.. so far, this whole Starcraft experience is nothing short of terrible.
I was able to play last night, then this morning, error.. I was into the game but forget it now.. but I am sure Blizz doesn't care, they already stole my money
Support Forum Agent
Posts: 25,850
Flashbang, are you getting the same error code, or something different? Can you create a new thread? I'm locking this one because it is several weeks old.
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