StarCraft® II

Installation failure

Trying to install SC2 on my computer and I am getting this message:

"Failure to run a required program (Agent). Wait one minute and try again, if that fails restart and try again"

It gives me error code: BLZPTS00007 (which gives an error URL btw)

I've restarted my computer about 5 times now and no change. I've check IE proxies/offline mode , nothing - no luck. I've deleted the Battle.net files in Programdata multiple times, nothing - no luck.

Please help...
Reply Quote
Support Forum Agent
Kingfish, were you able to see these suggestions?

I'd verify that the Secondary Logon service is running, and then we can take a look at what's running in the background.
________________________________________________
Monday - Friday, 8 am - 5 pm PST
Pelinti
Reply Quote
Tried those, did not help problem.
Reply Quote
Support Forum Agent
Can you boot into a Selective Startup, and list the Running Tasks and Services?

Hit the Windows key + R, and type:
msinfo32
Then hit Enter or Ok.

This will bring up System Information.

Click on the + sign next to Software Environments
Click on Running Tasks
Click on one item on the right side
Click on Edit, and then Select All (Or hit Ctrl-A)
Click on Edit, and the Copy (Or hit Ctrl-C)

Then Paste everything into a reply.

Then click on Services
Click on one item on the right side
Click on Edit, and then Select All (Or hit Ctrl-A)
Click on Edit, and the Copy (Or hit Ctrl-C)

Paste everything into the post, select and highlight everything you just pasted, and hit the "pre" button (It says "Code Blocks" when you hover your mouse over it). That'll make the information much more readable.
________________________________________________
Monday - Friday, 8 am - 5 pm PST
Pelinti
Reply Quote
Running Tasks
audiodg.exe Not Available 1124 8 Not Available Not Available 2/14/2013 1:12 PM Not Available Not Available Not Available
avastsvc.exe Not Available 1384 8 Not Available Not Available 2/14/2013 1:12 PM Not Available Not Available Not Available
avastui.exe c:\program files\avast software\avast\avastui.exe 708 8 200 1380 2/14/2013 1:12 PM 7.0.1474.765 4.10 MB (4,297,136 bytes) 1/27/2013 12:00 AM
chrome.exe c:\program files (x86)\google\chrome\application\chrome.exe 3700 8 200 1380 2/14/2013 1:13 PM 24.0.1312.57 1.19 MB (1,248,208 bytes) 12/21/2012 6:13 PM
chrome.exe c:\program files (x86)\google\chrome\application\chrome.exe 3892 8 200 1380 2/14/2013 1:13 PM 24.0.1312.57 1.19 MB (1,248,208 bytes) 12/21/2012 6:13 PM
chrome.exe c:\program files (x86)\google\chrome\application\chrome.exe 3916 8 200 1380 2/14/2013 1:13 PM 24.0.1312.57 1.19 MB (1,248,208 bytes) 12/21/2012 6:13 PM
chrome.exe c:\program files (x86)\google\chrome\application\chrome.exe 3928 8 200 1380 2/14/2013 1:13 PM 24.0.1312.57 1.19 MB (1,248,208 bytes) 12/21/2012 6:13 PM
chrome.exe c:\program files (x86)\google\chrome\application\chrome.exe 3940 8 200 1380 2/14/2013 1:13 PM 24.0.1312.57 1.19 MB (1,248,208 bytes) 12/21/2012 6:13 PM
chrome.exe c:\program files (x86)\google\chrome\application\chrome.exe 3236 8 200 1380 2/14/2013 1:13 PM 24.0.1312.57 1.19 MB (1,248,208 bytes) 12/21/2012 6:13 PM
chrome.exe c:\program files (x86)\google\chrome\application\chrome.exe 3656 6 200 1380 2/14/2013 1:13 PM 24.0.1312.57 1.19 MB (1,248,208 bytes) 12/21/2012 6:13 PM
csrss.exe Not Available 636 13 Not Available Not Available 2/14/2013 1:12 PM Not Available Not Available Not Available
csrss.exe Not Available 720 13 Not Available Not Available 2/14/2013 1:12 PM Not Available Not Available Not Available
dwm.exe c:\windows\system32\dwm.exe 2160 13 51200 2097152 2/14/2013 1:12 PM 6.1.7600.16385 117.50 KB (120,320 bytes) 7/13/2009 7:37 PM
explorer.exe c:\windows\explorer.exe 2184 8 200 1380 2/14/2013 1:12 PM 6.1.7601.17567 2.74 MB (2,871,808 bytes) 7/14/2011 1:30 AM
lsass.exe Not Available 792 9 Not Available Not Available 2/14/2013 1:12 PM Not Available Not Available Not Available
lsm.exe Not Available 800 8 Not Available Not Available 2/14/2013 1:12 PM Not Available Not Available Not Available
msinfo32.exe c:\windows\system32\msinfo32.exe 704 8 200 1380 2/14/2013 1:14 PM 6.1.7601.17514 370.00 KB (378,880 bytes) 11/20/2010 10:23 PM
pnkbstra.exe Not Available 1884 8 Not Available Not Available 2/14/2013 1:12 PM Not Available Not Available Not Available
rocketdock.exe c:\program files (x86)\rocketdock\rocketdock.exe 3012 8 200 1380 2/14/2013 1:12 PM Not Available 484.00 KB (495,616 bytes) 4/8/2012 1:20 AM
searchindexer.exe Not Available 1200 8 Not Available Not Available 2/14/2013 1:12 PM Not Available Not Available Not Available
services.exe Not Available 768 9 Not Available Not Available 2/14/2013 1:12 PM Not Available Not Available Not Available
smss.exe Not Available 476 11 Not Available Not Available 2/14/2013 1:12 PM Not Available Not Available Not Available
spoolsv.exe Not Available 1612 8 Not Available Not Available 2/14/2013 1:12 PM Not Available Not Available Not Available
sppsvc.exe Not Available 2752 8 Not Available Not Available 2/14/2013 1:14 PM Not Available Not Available Not Available
svchost.exe Not Available 920 8 Not Available Not Available 2/14/2013 1:12 PM Not Available Not Available Not Available
svchost.exe Not Available 1020 8 Not Available Not Available 2/14/2013 1:12 PM Not Available Not Available Not Available
svchost.exe Not Available 876 8 Not Available Not Available 2/14/2013 1:12 PM Not Available Not Available Not Available
svchost.exe Not Available 128 8 Not Available Not Available 2/14/2013 1:12 PM Not Available Not Available Not Available
svchost.exe Not Available 1052 8 Not Available Not Available 2/14/2013 1:12 PM Not Available Not Available Not Available
svchost.exe Not Available 1168 8 Not Available Not Available 2/14/2013 1:12 PM Not Available Not Available Not Available
svchost.exe Not Available 1272 8 Not Available Not Available 2/14/2013 1:12 PM Not Available Not Available Not Available
svchost.exe Not Available 1688 8 Not Available Not Available 2/14/2013 1:12 PM Not Available Not Available Not Available
svchost.exe Not Available 1784 8 Not Available Not Available 2/14/2013 1:12 PM Not Available Not Available Not Available
svchost.exe Not Available 1048 8 Not Available Not Available 2/14/2013 1:12 PM Not Available Not Available Not Available
svchost.exe Not Available 2904 8 Not Available Not Available 2/14/2013 1:12 PM Not Available Not Available Not Available
svchost.exe Not Available 500 8 Not Available Not Available 2/14/2013 1:14 PM Not Available Not Available Not Available
system Not Available 4 8 Not Available Not Available 2/14/2013 1:12 PM Not Available Not Available Not Available
system idle process Not Available 0 0 Not Available Not Available Not Available Not Available Not Available Not Available
taskeng.exe Not Available 2256 6 Not Available Not Available 2/14/2013 1:12 PM Not Available Not Available Not Available
taskhost.exe c:\windows\system32\taskhost.exe 2088 8 200 1380 2/14/2013 1:12 PM 6.1.7601.18010 67.00 KB (68,608 bytes) 1/9/2013 5:55 AM
wininit.exe Not Available 696 13 Not Available Not Available 2/14/2013 1:12 PM Not Available Not Available Not Available
winlogon.exe Not Available 808 13 Not Available Not Available 2/14/2013 1:12 PM Not Available Not Available Not Available
wmiprvse.exe Not Available 3532 8 Not Available Not Available 2/14/2013 1:13 PM Not Available Not Available Not Available
wmiprvse.exe Not Available 2756 8 Not Available Not Available 2/14/2013 1:14 PM Not Available Not Available Not Available
wmpnetwk.exe Not Available 3336 8 Not Available Not Available 2/14/2013 1:13 PM Not Available Not Available Not Available
wudfhost.exe Not Available 2972 8 Not Available Not Available 2/14/2013 1:12 PM Not Available Not Available Not Available

Services

ActiveX Installer (AxInstSV) AxInstSV Stopped Manual Share Process c:\windows\system32\svchost.exe -k axinstsvgroup Normal LocalSystem 0
Adaptive Brightness SensrSvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localserviceandnoimpersonation Normal NT AUTHORITY\LocalService 0
Adobe Acrobat Update Service AdobeARMservice Stopped Disabled Own Process "c:\program files (x86)\common files\adobe\arm\1.0\armsvc.exe" Ignore LocalSystem 0
Adobe Flash Player Update Service AdobeFlashPlayerUpdateSvc Stopped Disabled Own Process c:\windows\syswow64\macromed\flash\flashplayerupdateservice.exe Normal LocalSystem 0
Alcohol Virtual Drive Auto-mount Service AxAutoMntSrv Stopped Disabled Own Process c:\program files (x86)\alcohol soft\alcohol 120\axautomntsrv.exe Normal LocalSystem 0
Apple Mobile Device Apple Mobile Device Stopped Disabled Own Process "c:\program files (x86)\common files\apple\mobile device support\applemobiledeviceservice.exe" Normal LocalSystem 0
Application Experience AeLookupSvc Running Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal localSystem 0
Application Identity AppIDSvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localserviceandnoimpersonation Normal NT Authority\LocalService 0
Application Information Appinfo Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Application Layer Gateway Service ALG Stopped Manual Own Process c:\windows\system32\alg.exe Normal NT AUTHORITY\LocalService 0
avast! Antivirus avast! Antivirus Running Auto Share Process "c:\program files\avast software\avast\avastsvc.exe" Normal LocalSystem 0
Background Intelligent Transfer Service BITS Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Base Filtering Engine BFE Running Auto Share Process c:\windows\system32\svchost.exe -k localservicenonetwork Normal NT AUTHORITY\LocalService 0
BitLocker Drive Encryption Service BDESVC Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal localSystem 0
Block Level Backup Engine Service wbengine Stopped Manual Own Process "c:\windows\system32\wbengine.exe" Normal localSystem 0
Bluetooth Support Service bthserv Stopped Manual Share Process c:\windows\system32\svchost.exe -k bthsvcs Normal NT AUTHORITY\LocalService 0
BrYNSvc BrYNSvc Stopped Disabled Own Process "c:\program files (x86)\browny02\brynsvc.exe" Normal LocalSystem 0
Certificate Propagation CertPropSvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
CNG Key Isolation KeyIso Running Manual Share Process c:\windows\system32\lsass.exe Normal LocalSystem 0
COM+ Event System EventSystem Running Auto Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0
COM+ System Application COMSysApp Stopped Manual Own Process c:\windows\system32\dllhost.exe /processid:{02d4b3f1-fd88-11d1-960d-00805fc79235} Normal LocalSystem 0
Computer Browser Browser Running Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Credential Manager VaultSvc Stopped Manual Share Process c:\windows\system32\lsass.exe Normal LocalSystem 0
Cryptographic Services CryptSvc Running Auto Share Process c:\windows\system32\svchost.exe -k networkservice Normal NT Authority\NetworkService 0
DCOM Server Process Launcher DcomLaunch Running Auto Share Process c:\windows\system32\svchost.exe -k dcomlaunch Normal LocalSystem 0
Desktop Window Manager Session Manager UxSms Running Auto Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal localSystem 0
DHCP Client Dhcp Running Auto Share Process c:\windows\system32\svchost.exe -k localservicenetworkrestricted Normal NT Authority\LocalService 0
Diagnostic Policy Service DPS Running Auto Share Process c:\windows\system32\svchost.exe -k localservicenonetwork Normal NT AUTHORITY\LocalService 0
Diagnostic Service Host WdiServiceHost Running Manual Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0
Diagnostic System Host WdiSystemHost Running Manual Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
Disk Defragmenter defragsvc Stopped Manual Own Process c:\windows\system32\svchost.exe -k defragsvc Normal localSystem 0
Distributed Link Tracking Client TrkWks Running Auto Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
Distributed Transaction Coordinator MSDTC Stopped Manual Own Process c:\windows\system32\msdtc.exe Normal NT AUTHORITY\NetworkService 0
DNS Client Dnscache Running Auto Share Process c:\windows\system32\svchost.exe -k networkservice Normal NT AUTHORITY\NetworkService 0
Encrypting File System (EFS) EFS Stopped Manual Share Process c:\windows\system32\lsass.exe Normal LocalSystem 0
Extensible Authentication Protocol EapHost Running Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal localSystem 0
Fax Fax Stopped Manual Own Process c:\windows\system32\fxssvc.exe Normal NT AUTHORITY\NetworkService 0
Function Discovery Provider Host fdPHost Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0
Function Discovery Resource Publication FDResPub Running Auto Share Process c:\windows\system32\svchost.exe -k localserviceandnoimpersonation Normal NT AUTHORITY\LocalService 0
Google Update Service (gupdate) gupdate Stopped Disabled Own Process "c:\program files (x86)\google\update\googleupdate.exe" /svc Normal LocalSystem 0
Google Update Service (gupdatem) gupdatem Stopped Disabled Own Process "c:\program files (x86)\google\update\googleupdate.exe" /medsvc Normal LocalSystem 0
GREGService GREGService Stopped Disabled Own Process c:\program files (x86)\gateway\registration\gregsvc.exe Normal LocalSystem 0
Group Policy Client gpsvc Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Health Key and Certificate Management hkmsvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal localSystem 0
HomeGroup Provider HomeGroupProvider Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservicenetworkrestricted Normal NT AUTHORITY\LocalService 0
Human Interface Device Access hidserv Running Manual Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
IHA_MessageCenter IHA_MessageCenter Stopped Disabled Own Process "c:\program files (x86)\verizon\iha_messagecenter\bin\verizon_ihamessagecenter.exe" Normal LocalSystem 0
IKE and AuthIP IPsec Keying Modules IKEEXT Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Intel(R) Management and Security Application Local Management Service LMS Stopped Disabled Own Process c:\program files (x86)\intel\intel(r) management engine components\lms\lms.exe Normal LocalSystem 0
Intel(R) Management and Security Application User Notification Service UNS Stopped Disabled Own Process "c:\program files (x86)\intel\intel(r) management engine components\uns\uns.exe" Normal LocalSystem 0
Intel(R) Rapid Storage Technology IAStorDataMgrSvc Stopped Disabled Own Process "c:\program files (x86)\intel\intel(r) rapid storage technology\iastordatamgrsvc.exe" Normal LocalSystem 0
Interactive Services Detection UI0Detect Stopped Manual Own Process c:\windows\system32\ui0detect.exe Normal LocalSystem 0
Internet Connection Sharing (ICS) SharedAccess Stopped Disabled Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
IP Helper iphlpsvc Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
iPod Service iPod Service Stopped Disabled Own Process "c:\program files\ipod\bin\ipodservice.exe" Normal LocalSystem 0
IPsec Policy Agent PolicyAgent Running Manual Share Process c:\windows\system32\svchost.exe -k networkservicenetworkrestricted Normal NT Authority\NetworkService 0
KtmRm for Distributed Transaction Coordinator KtmRm Stopped Manual Share Process c:\windows\system32\svchost.exe -k networkserviceandnoimpersonation Normal NT AUTHORITY\NetworkService 0
Link-Layer Topology Discovery Mapper lltdsvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0
Live Updater Service Live Updater Service Stopped Disabled Own Process c:\program files\gateway\gateway updater\updaterservice.exe Normal LocalSystem 0
Media Center Extender Service Mcx2Svc Stopped Disabled Share Process c:\windows\system32\svchost.exe -k localserviceandnoimpersonation Normal NT Authority\LocalService 0
Microsoft .NET Framework NGEN v2.0.50727_X64 clr_optimization_v2.0.50727_64 Stopped Disabled Own Process c:\windows\microsoft.net\framework64\v2.0.50727\mscorsvw.exe Ignore LocalSystem 0
Microsoft .NET Framework NGEN v2.0.50727_X86 clr_optimization_v2.0.50727_32 Stopped Disabled Own Process c:\windows\microsoft.net\framework\v2.0.50727\mscorsvw.exe Ignore LocalSystem 0
Microsoft .NET Framework NGEN v4.0.30319_X64 clr_optimization_v4.0.30319_64 Stopped Auto Own Process c:\windows\microsoft.net\framework64\v4.0.30319\mscorsvw.exe Ignore LocalSystem 0
Microsoft .NET Framework NGEN v4.0.30319_X86 clr_optimization_v4.0.30319_32 Stopped Auto Own Process c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe Ignore LocalSystem 0
Microsoft iSCSI Initiator Service MSiSCSI Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Microsoft Software Shadow Copy Provider swprv Stopped Manual Own Process c:\windows\system32\svchost.exe -k swprv Normal LocalSystem 0
Mozilla Maintenance Service MozillaMaintenance Stopped Disabled Own Process c:\program files (x86)\mozilla maintenance service\maintenanceservice.exe Normal LocalSystem 0
Multimedia Class Scheduler MMCSS Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Nero Update NAUpdate Stopped Disabled Own Process "c:\program files (x86)\nero\update\nasvc.exe" Ignore LocalSystem 0
Net.Tcp Port Sharing Service NetTcpPortSharing Stopped Disabled Share Process "c:\windows\microsoft.net\framework64\v3.0\windows communication foundation\smsvchost.exe" Normal NT AUTHORITY\LocalService 0
Netlogon Netlogon Stopped Manual Share Process c:\windows\system32\lsass.exe Normal LocalSystem 0
Network Access Protection Agent napagent Stopped Manual Share Process c:\windows\system32\svchost.exe -k networkservice Normal NT AUTHORITY\NetworkService 0
Network Connections Netman Running Manual Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
Network List Service netprofm Running Manual Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0
Network Location Awareness NlaSvc Running Auto Share Process c:\windows\system32\svchost.exe -k networkservice Normal NT AUTHORITY\NetworkService 0
Network Store Interface Service nsi Running Auto Share Process c:\windows\system32\svchost.exe -k localservice Normal NT Authority\LocalService 0
NVIDIA Display Driver Service nvsvc Stopped Disabled Own Process c:\windows\system32\nvvsvc.exe Ignore LocalSystem 0
NVIDIA Stereoscopic 3D Driver Service Stereo Service Stopped Disabled Own Process c:\program files (x86)\nvidia corporation\3d vision\nvscpapisvr.exe Normal LocalSystem 0
NVIDIA Update Service Daemon nvUpdatusService Stopped Disabled Own Process c:\program files (x86)\nvidia corporation\nvidia update core\daemonu.exe Normal .\UpdatusUser 0
Office 64 Source Engine ose64 Stopped Manual Own Process "c:\program files\common files\microsoft shared\source engine\ose.exe" Normal LocalSystem 0
Office Software Protection Platform osppsvc Stopped Manual Own Process "c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\osppsvc.exe" Normal NT AUTHORITY\NetworkService 0
Parental Controls WPCSvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservicenetworkrestricted Normal NT Authority\LocalService 0
PDFProFiltSrvPP PDFProFiltSrvPP Stopped Disabled Own Process c:\program files (x86)\nuance\paperport\pdfprofiltsrvpp.exe Normal LocalSystem 0
Peer Name Resolution Protocol PNRPsvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservicepeernet Normal NT AUTHORITY\LocalService 0
Peer Networking Grouping p2psvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservicepeernet Normal NT AUTHORITY\LocalService 0
Peer Networking Identity Manager p2pimsvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservicepeernet Normal NT AUTHORITY\LocalService 0
Performance Counter DLL Host PerfHost Stopped Manual Own Process c:\windows\syswow64\perfhost.exe Normal NT AUTHORITY\LocalService 0
Performance Logs & Alerts pla Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservicenonetwork Normal NT AUTHORITY\LocalService 0
Plug and Play PlugPlay Running Auto Share Process c:\windows\system32\svchost.exe -k dcomlaunch Normal LocalSystem 0
PnkBstrA PnkBstrA Running Auto Own Process c:\windows\system32\pnkbstra.exe Normal LocalSystem 0
PnP-X IP Bus Enumerator IPBusEnum Stopped Manual Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
PNRP Machine Name Publication Service PNRPAutoReg Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservicepeernet Normal NT AUTHORITY\LocalService 0
Portable Device Enumerator Service WPDBusEnum Running Manual Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
Power Power Running Auto Share Process c:\windows\system32\svchost.exe -k dcomlaunch Normal LocalSystem 0
Print Spooler Spooler Running Auto Own Process c:\windows\system32\spoolsv.exe Normal LocalSystem 0
Problem Reports and Solutions Control Panel Support wercplsupport Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal localSystem 0
Program Compatibility Assistant Service PcaSvc Running Auto Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
Protected Storage ProtectedStorage Stopped Manual Share Process c:\windows\system32\lsass.exe Normal LocalSystem 0
Quality Windows Audio Video Experience QWAVE Stopped Manual Share Process c:\windows\system32\svchost.exe -k localserviceandnoimpersonation Normal NT AUTHORITY\LocalService 0
Remote Access Auto Connection Manager RasAuto Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal localSystem 0
Remote Access Connection Manager RasMan Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal localSystem 0
Remote Desktop Configuration SessionEnv Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal localSystem 0
Remote Desktop Services TermService Stopped Manual Share Process c:\windows\system32\svchost.exe -k networkservice Normal NT Authority\NetworkService 0
Remote Procedure Call (RPC) RpcSs Running Auto Share Process c:\windows\system32\svchost.exe -k rpcss Normal NT AUTHORITY\NetworkService 0
Remote Procedure Call (RPC) Locator RpcLocator Stopped Manual Own Process c:\windows\system32\locator.exe Normal NT AUTHORITY\NetworkService 0
Remote Registry RemoteRegistry Stopped Manual Share Process c:\windows\system32\svchost.exe -k regsvc Normal NT AUTHORITY\LocalService 0
Routing and Remote Access RemoteAccess Stopped Disabled Share Process c:\windows\system32\svchost.exe -k netsvcs Normal localSystem 0
RPC Endpoint Mapper RpcEptMapper Running Auto Share Process c:\windows\system32\svchost.exe -k rpcss Normal NT AUTHORITY\NetworkService 0
Secondary Logon seclogon Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Secure Socket Tunneling Protocol Service SstpSvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservice Normal NT Authority\LocalService 0
Security Accounts Manager SamSs Running Auto Share Process c:\windows\system32\lsass.exe Normal LocalSystem 0
Security Center wscsvc Running Auto Share Process c:\windows\system32\svchost.exe -k localservicenetworkrestricted Normal NT AUTHORITY\LocalService 0
Server LanmanServer Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Shell Hardware Detection ShellHWDetection Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Ignore LocalSystem 0
Skype Updater SkypeUpdate Stopped Disabled Own Process "c:\program files (x86)\skype\updater\updater.exe" Ignore LocalSystem 0
Smart Card SCardSvr Stopped Manual Share Process c:\windows\system32\svchost.exe -k localserviceandnoimpersonation Normal NT AUTHORITY\LocalService 0
Smart Card Removal Policy SCPolicySvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
SNMP Trap SNMPTRAP Stopped Manual Own Process c:\windows\system32\snmptrap.exe Normal NT AUTHORITY\LocalService 0
Software Protection sppsvc Running Auto Own Process c:\windows\system32\sppsvc.exe Normal NT AUTHORITY\NetworkService 0
SPP Notification Service sppuinotify Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0
SSDP Discovery SSDPSRV Running Manual Share Process c:\windows\system32\svchost.exe -k localserviceandnoimpersonation Normal NT AUTHORITY\LocalService 0
StarWind AE Service StarWindServiceAE Stopped Disabled Own Process c:\program files (x86)\alcohol soft\alcohol 120\starwind\starwindserviceae.exe Normal LocalSystem 0
Steam Client Service Steam Client Service Stopped Disabled Own Process c:\program files (x86)\common files\steam\steamservice.exe /runasservice Normal LocalSystem 0
Superfetch SysMain Running Auto Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Ignore LocalSystem 0
System Event Notification Service SENS Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Tablet PC Input Service TabletInputService Stopped Manual Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
Task Scheduler Schedule Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
TCP/IP NetBIOS Helper lmhosts Running Auto Share Process c:\windows\system32\svchost.exe -k localservicenetworkrestricted Normal NT AUTHORITY\LocalService 0
Telephony TapiSrv Stopped Manual Share Process c:\windows\system32\svchost.exe -k networkservice Normal NT AUTHORITY\NetworkService 0
Themes Themes Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Thread Ordering Server THREADORDER Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0
TPM Base Services TBS Stopped Manual Share Process c:\windows\system32\svchost.exe -k localserviceandnoimpersonation Normal NT AUTHORITY\LocalService 0
UPnP Device Host upnphost Running Manual Share Process c:\windows\system32\svchost.exe -k localserviceandnoimpersonation Normal NT AUTHORITY\LocalService 0
User Profile Service ProfSvc Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Virtual Disk vds Stopped Manual Own Process c:\windows\system32\vds.exe Normal LocalSystem 0
Volume Shadow Copy VSS Stopped Manual Own Process c:\windows\system32\vssvc.exe Normal LocalSystem 0
WebClient WebClient Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0
Windows Activation Technologies Service WatAdminSvc Stopped Manual Own Process c:\windows\system32\wat\watadminsvc.exe Normal LocalSystem 0
Windows Audio AudioSrv Running Auto Share Process c:\windows\system32\svchost.exe -k localservicenetworkrestricted Normal NT AUTHORITY\LocalService 0
Windows Audio Endpoint Builder AudioEndpointBuilder Running Auto Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
Windows Backup SDRSVC Stopped Manual Own Process c:\windows\system32\svchost.exe -k sdrsvc Normal localSystem 0
Windows Biometric Service WbioSrvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k wbiosvcgroup Normal LocalSystem 0
Windows CardSpace idsvc Stopped Manual Share Process "c:\windows\microsoft.net\framework64\v3.0\windows communication foundation\infocard.exe" Normal LocalSystem 0
Windows Color System WcsPlugInService Stopped Manual Share Process c:\windows\system32\svchost.exe -k wcssvc Normal NT AUTHORITY\LocalService 0
Windows Connect Now - Config Registrar wcncsvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localserviceandnoimpersonation Normal NT AUTHORITY\LocalService 0
Windows Defender WinDefend Running Auto Share Process c:\windows\system32\svchost.exe -k secsvcs Normal LocalSystem 0
Windows Driver Foundation - User-mode Driver Framework wudfsvc Running Auto Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
Windows Error Reporting Service WerSvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k wersvcgroup Ignore localSystem 0
Windows Event Collector Wecsvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k networkservice Normal NT AUTHORITY\NetworkService 0
Windows Event Log eventlog Running Auto Share Process c:\windows\system32\svchost.exe -k localservicenetworkrestricted Normal NT AUTHORITY\LocalService 0
Windows Firewall MpsSvc Running Auto Share Process c:\windows\system32\svchost.exe -k localservicenonetwork Normal NT Authority\LocalService 0
Windows Font Cache Service FontCache Running Auto Share Process c:\windows\system32\svchost.exe -k localserviceandnoimpersonation Normal NT AUTHORITY\LocalService 0
Windows Image Acquisition (WIA) stisvc Running Auto Own Process c:\windows\system32\svchost.exe -k imgsvc Normal NT Authority\LocalService 0
Windows Installer msiserver Stopped Manual Own Process c:\windows\system32\msiexec.exe /v Normal LocalSystem 0
Windows Live ID Sign-in Assistant wlidsvc Stopped Manual Own Process "c:\program files\common files\microsoft shared\windows live\wlidsvc.exe" Normal LocalSystem 0
Windows Live Mesh remote connections service wlcrasvc Stopped Disabled Own Process "c:\program files\windows live\mesh\wlcrasvc.exe" Normal LocalSystem 0
Windows Management Instrumentation Winmgmt Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Ignore localSystem 0
Windows Media Center Receiver Service ehRecvr Stopped Manual Own Process c:\windows\ehome\ehrecvr.exe Ignore NT AUTHORITY\networkService 0
Windows Media Center Scheduler Service ehSched Stopped Manual Own Process c:\windows\ehome\ehsched.exe Ignore NT AUTHORITY\networkService 0
Windows Media Player Network Sharing Service WMPNetworkSvc Running Auto Own Process "c:\program files\windows media player\wmpnetwk.exe" Normal NT AUTHORITY\NetworkService 0
Windows Modules Installer TrustedInstaller Stopped Manual Own Process c:\windows\servicing\trustedinstaller.exe Normal localSystem 0
Windows Presentation Foundation Font Cache 3.0.0.0 FontCache3.0.0.0 Stopped Manual Own Process c:\windows\microsoft.net\framework64\v3.0\wpf\presentationfontcache.exe Normal NT Authority\LocalService 0
Windows Remote Management (WS-Management) WinRM Stopped Manual Share Process c:\windows\system32\svchost.exe -k networkservice Normal NT AUTHORITY\NetworkService 0
Windows Search WSearch Running Auto Own Process c:\windows\system32\searchindexer.exe /embedding Normal LocalSystem 0
Windows Time W32Time Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0
Windows Update wuauserv Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
WinHTTP Web Proxy Auto-Discovery Service WinHttpAutoProxySvc Running Manual Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0
Wired AutoConfig dot3svc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal localSystem 0
WLAN AutoConfig Wlansvc Running Auto Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
WMI Performance Adapter wmiApSrv Stopped Manual Own Process c:\windows\system32\wbem\wmiapsrv.exe Normal localSystem 0
Workstation LanmanWorkstation Running Auto Share Process c:\windows\system32\svchost.exe -k networkservice Normal NT AUTHORITY\NetworkService 0
WWAN AutoConfig WwanSvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservicenonetwork Normal NT Authority\LocalService 0
Reply Quote
Support Forum Agent
Would you be able to uninstall Avast just for now, with Avast's Uninstall Utility?
________________________________________________
Monday - Friday, 8 am - 5 pm PST
Pelinti
Reply Quote
Using put my computer in safe mode and I'm not sure how to turn it off.
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It says to exit safe mode you just restart your computer. I've done that 6 times now and every time I start back in safe mode. Why is trying to play sc2 this !@#$%^- difficult...
Reply Quote
Support Forum Agent
Type msconfig in the Start Menu search, and choose Normal startup.
________________________________________________
Monday - Friday, 8 am - 5 pm PST
Pelinti
Reply Quote
Back to normal set-up, still receiving the same error. Go to run the SC-2-setup-enUS.exe, a box comes up but when its completed the status bar it disappears and nothing further happens.
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Support Forum Agent
Did Avast's uninstall utility complete in Safe Mode?
________________________________________________
Monday - Friday, 8 am - 5 pm PST
Pelinti
Reply Quote
Yes I believe so. here is an updated running tasks and services:

chrome.exe c:\program files (x86)\google\chrome\application\chrome.exe 3748 8 200 1380 2/14/2013 3:06 PM 24.0.1312.57 1.19 MB (1,248,208 bytes) 12/21/2012 6:13 PM
chrome.exe c:\program files (x86)\google\chrome\application\chrome.exe 2576 8 200 1380 2/14/2013 3:06 PM 24.0.1312.57 1.19 MB (1,248,208 bytes) 12/21/2012 6:13 PM
chrome.exe c:\program files (x86)\google\chrome\application\chrome.exe 3276 8 200 1380 2/14/2013 3:06 PM 24.0.1312.57 1.19 MB (1,248,208 bytes) 12/21/2012 6:13 PM
chrome.exe c:\program files (x86)\google\chrome\application\chrome.exe 2364 8 200 1380 2/14/2013 3:06 PM 24.0.1312.57 1.19 MB (1,248,208 bytes) 12/21/2012 6:13 PM
chrome.exe c:\program files (x86)\google\chrome\application\chrome.exe 4024 6 200 1380 2/14/2013 3:06 PM 24.0.1312.57 1.19 MB (1,248,208 bytes) 12/21/2012 6:13 PM
chrome.exe c:\program files (x86)\google\chrome\application\chrome.exe 1136 8 200 1380 2/14/2013 3:23 PM 24.0.1312.57 1.19 MB (1,248,208 bytes) 12/21/2012 6:13 PM
csrss.exe Not Available 584 13 Not Available Not Available 2/14/2013 3:01 PM Not Available Not Available Not Available
csrss.exe Not Available 668 13 Not Available Not Available 2/14/2013 3:01 PM Not Available Not Available Not Available
dwm.exe c:\windows\system32\dwm.exe 2664 13 51200 2097152 2/14/2013 3:03 PM 6.1.7600.16385 117.50 KB (120,320 bytes) 7/13/2009 7:37 PM
explorer.exe c:\windows\explorer.exe 2724 8 200 1380 2/14/2013 3:03 PM 6.1.7601.17567 2.74 MB (2,871,808 bytes) 7/14/2011 1:30 AM
lsass.exe Not Available 736 9 Not Available Not Available 2/14/2013 3:01 PM Not Available Not Available Not Available
lsm.exe Not Available 748 8 Not Available Not Available 2/14/2013 3:01 PM Not Available Not Available Not Available
msinfo32.exe c:\windows\system32\msinfo32.exe 2764 8 200 1380 2/14/2013 3:24 PM 6.1.7601.17514 370.00 KB (378,880 bytes) 11/20/2010 10:23 PM
pnkbstra.exe Not Available 1756 8 Not Available Not Available 2/14/2013 3:01 PM Not Available Not Available Not Available
rocketdock.exe c:\program files (x86)\rocketdock\rocketdock.exe 2972 8 200 1380 2/14/2013 3:03 PM Not Available 484.00 KB (495,616 bytes) 4/8/2012 1:20 AM
searchindexer.exe Not Available 2428 8 Not Available Not Available 2/14/2013 3:03 PM Not Available Not Available Not Available
services.exe Not Available 712 9 Not Available Not Available 2/14/2013 3:01 PM Not Available Not Available Not Available
smss.exe Not Available 424 11 Not Available Not Available 2/14/2013 3:01 PM Not Available Not Available Not Available
spoolsv.exe Not Available 1476 8 Not Available Not Available 2/14/2013 3:01 PM Not Available Not Available Not Available
svchost.exe Not Available 868 8 Not Available Not Available 2/14/2013 3:01 PM Not Available Not Available Not Available
svchost.exe Not Available 948 8 Not Available Not Available 2/14/2013 3:01 PM Not Available Not Available Not Available
svchost.exe Not Available 128 8 Not Available Not Available 2/14/2013 3:01 PM Not Available Not Available Not Available
svchost.exe Not Available 596 8 Not Available Not Available 2/14/2013 3:01 PM Not Available Not Available Not Available
svchost.exe Not Available 656 8 Not Available Not Available 2/14/2013 3:01 PM Not Available Not Available Not Available
svchost.exe Not Available 1088 8 Not Available Not Available 2/14/2013 3:01 PM Not Available Not Available Not Available
svchost.exe Not Available 1200 8 Not Available Not Available 2/14/2013 3:01 PM Not Available Not Available Not Available
svchost.exe Not Available 1576 8 Not Available Not Available 2/14/2013 3:01 PM Not Available Not Available Not Available
svchost.exe Not Available 1692 8 Not Available Not Available 2/14/2013 3:01 PM Not Available Not Available Not Available
svchost.exe Not Available 1792 8 Not Available Not Available 2/14/2013 3:01 PM Not Available Not Available Not Available
svchost.exe Not Available 2116 8 Not Available Not Available 2/14/2013 3:01 PM Not Available Not Available Not Available
svchost.exe Not Available 820 8 Not Available Not Available 2/14/2013 3:03 PM Not Available Not Available Not Available
system Not Available 4 8 Not Available Not Available 2/14/2013 3:01 PM Not Available Not Available Not Available
system idle process Not Available 0 0 Not Available Not Available Not Available Not Available Not Available Not Available
taskhost.exe c:\windows\system32\taskhost.exe 2680 8 200 1380 2/14/2013 3:03 PM 6.1.7601.18010 67.00 KB (68,608 bytes) 1/9/2013 5:55 AM
wininit.exe Not Available 644 13 Not Available Not Available 2/14/2013 3:01 PM Not Available Not Available Not Available
winlogon.exe Not Available 756 13 Not Available Not Available 2/14/2013 3:01 PM Not Available Not Available Not Available
wmiprvse.exe Not Available 3344 8 Not Available Not Available 2/14/2013 3:24 PM Not Available Not Available Not Available
wmiprvse.exe Not Available 3736 8 Not Available Not Available 2/14/2013 3:24 PM Not Available Not Available Not Available
wmpnetwk.exe Not Available 1820 8 Not Available Not Available 2/14/2013 3:03 PM Not Available Not Available Not Available
wudfhost.exe Not Available 2208 8 Not Available Not Available 2/14/2013 3:01 PM Not Available Not Available Not Available


ActiveX Installer (AxInstSV) AxInstSV Stopped Manual Share Process c:\windows\system32\svchost.exe -k axinstsvgroup Normal LocalSystem 0
Adaptive Brightness SensrSvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localserviceandnoimpersonation Normal NT AUTHORITY\LocalService 0
Adobe Acrobat Update Service AdobeARMservice Stopped Disabled Own Process "c:\program files (x86)\common files\adobe\arm\1.0\armsvc.exe" Ignore LocalSystem 0
Adobe Flash Player Update Service AdobeFlashPlayerUpdateSvc Stopped Disabled Own Process c:\windows\syswow64\macromed\flash\flashplayerupdateservice.exe Normal LocalSystem 0
Alcohol Virtual Drive Auto-mount Service AxAutoMntSrv Stopped Disabled Own Process c:\program files (x86)\alcohol soft\alcohol 120\axautomntsrv.exe Normal LocalSystem 0
Apple Mobile Device Apple Mobile Device Stopped Disabled Own Process "c:\program files (x86)\common files\apple\mobile device support\applemobiledeviceservice.exe" Normal LocalSystem 0
Application Experience AeLookupSvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal localSystem 0
Application Identity AppIDSvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localserviceandnoimpersonation Normal NT Authority\LocalService 0
Application Information Appinfo Running Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Application Layer Gateway Service ALG Stopped Manual Own Process c:\windows\system32\alg.exe Normal NT AUTHORITY\LocalService 0
Background Intelligent Transfer Service BITS Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Base Filtering Engine BFE Running Auto Share Process c:\windows\system32\svchost.exe -k localservicenonetwork Normal NT AUTHORITY\LocalService 0
BitLocker Drive Encryption Service BDESVC Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal localSystem 0
Block Level Backup Engine Service wbengine Stopped Manual Own Process "c:\windows\system32\wbengine.exe" Normal localSystem 0
Bluetooth Support Service bthserv Stopped Manual Share Process c:\windows\system32\svchost.exe -k bthsvcs Normal NT AUTHORITY\LocalService 0
BrYNSvc BrYNSvc Stopped Disabled Own Process "c:\program files (x86)\browny02\brynsvc.exe" Normal LocalSystem 0
Certificate Propagation CertPropSvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
CNG Key Isolation KeyIso Running Manual Share Process c:\windows\system32\lsass.exe Normal LocalSystem 0
COM+ Event System EventSystem Running Auto Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0
COM+ System Application COMSysApp Stopped Manual Own Process c:\windows\system32\dllhost.exe /processid:{02d4b3f1-fd88-11d1-960d-00805fc79235} Normal LocalSystem 0
Computer Browser Browser Running Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Credential Manager VaultSvc Stopped Manual Share Process c:\windows\system32\lsass.exe Normal LocalSystem 0
Cryptographic Services CryptSvc Running Auto Share Process c:\windows\system32\svchost.exe -k networkservice Normal NT Authority\NetworkService 0
DCOM Server Process Launcher DcomLaunch Running Auto Share Process c:\windows\system32\svchost.exe -k dcomlaunch Normal LocalSystem 0
Desktop Window Manager Session Manager UxSms Running Auto Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal localSystem 0
DHCP Client Dhcp Running Auto Share Process c:\windows\system32\svchost.exe -k localservicenetworkrestricted Normal NT Authority\LocalService 0
Diagnostic Policy Service DPS Running Auto Share Process c:\windows\system32\svchost.exe -k localservicenonetwork Normal NT AUTHORITY\LocalService 0
Diagnostic Service Host WdiServiceHost Running Manual Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0
Diagnostic System Host WdiSystemHost Running Manual Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
Disk Defragmenter defragsvc Stopped Manual Own Process c:\windows\system32\svchost.exe -k defragsvc Normal localSystem 0
Distributed Link Tracking Client TrkWks Running Auto Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
Distributed Transaction Coordinator MSDTC Stopped Manual Own Process c:\windows\system32\msdtc.exe Normal NT AUTHORITY\NetworkService 0
DNS Client Dnscache Running Auto Share Process c:\windows\system32\svchost.exe -k networkservice Normal NT AUTHORITY\NetworkService 0
Encrypting File System (EFS) EFS Stopped Manual Share Process c:\windows\system32\lsass.exe Normal LocalSystem 0
Extensible Authentication Protocol EapHost Running Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal localSystem 0
Fax Fax Stopped Manual Own Process c:\windows\system32\fxssvc.exe Normal NT AUTHORITY\NetworkService 0
Function Discovery Provider Host fdPHost Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0
Function Discovery Resource Publication FDResPub Running Auto Share Process c:\windows\system32\svchost.exe -k localserviceandnoimpersonation Normal NT AUTHORITY\LocalService 0
Google Update Service (gupdate) gupdate Stopped Disabled Own Process "c:\program files (x86)\google\update\googleupdate.exe" /svc Normal LocalSystem 0
Google Update Service (gupdatem) gupdatem Stopped Disabled Own Process "c:\program files (x86)\google\update\googleupdate.exe" /medsvc Normal LocalSystem 0
GREGService GREGService Stopped Disabled Own Process c:\program files (x86)\gateway\registration\gregsvc.exe Normal LocalSystem 0
Group Policy Client gpsvc Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Health Key and Certificate Management hkmsvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal localSystem 0
HomeGroup Provider HomeGroupProvider Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservicenetworkrestricted Normal NT AUTHORITY\LocalService 0
Human Interface Device Access hidserv Running Manual Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
IHA_MessageCenter IHA_MessageCenter Stopped Disabled Own Process "c:\program files (x86)\verizon\iha_messagecenter\bin\verizon_ihamessagecenter.exe" Normal LocalSystem 0
IKE and AuthIP IPsec Keying Modules IKEEXT Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Intel(R) Management and Security Application Local Management Service LMS Stopped Disabled Own Process c:\program files (x86)\intel\intel(r) management engine components\lms\lms.exe Normal LocalSystem 0
Intel(R) Management and Security Application User Notification Service UNS Stopped Disabled Own Process "c:\program files (x86)\intel\intel(r) management engine components\uns\uns.exe" Normal LocalSystem 0
Intel(R) Rapid Storage Technology IAStorDataMgrSvc Stopped Disabled Own Process "c:\program files (x86)\intel\intel(r) rapid storage technology\iastordatamgrsvc.exe" Normal LocalSystem 0
Interactive Services Detection UI0Detect Stopped Manual Own Process c:\windows\system32\ui0detect.exe Normal LocalSystem 0
Internet Connection Sharing (ICS) SharedAccess Stopped Disabled Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
IP Helper iphlpsvc Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
iPod Service iPod Service Stopped Disabled Own Process "c:\program files\ipod\bin\ipodservice.exe" Normal LocalSystem 0
IPsec Policy Agent PolicyAgent Running Manual Share Process c:\windows\system32\svchost.exe -k networkservicenetworkrestricted Normal NT Authority\NetworkService 0
KtmRm for Distributed Transaction Coordinator KtmRm Stopped Manual Share Process c:\windows\system32\svchost.exe -k networkserviceandnoimpersonation Normal NT AUTHORITY\NetworkService 0
Link-Layer Topology Discovery Mapper lltdsvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0
Live Updater Service Live Updater Service Stopped Disabled Own Process c:\program files\gateway\gateway updater\updaterservice.exe Normal LocalSystem 0
Media Center Extender Service Mcx2Svc Stopped Disabled Share Process c:\windows\system32\svchost.exe -k localserviceandnoimpersonation Normal NT Authority\LocalService 0
Microsoft .NET Framework NGEN v2.0.50727_X64 clr_optimization_v2.0.50727_64 Stopped Disabled Own Process c:\windows\microsoft.net\framework64\v2.0.50727\mscorsvw.exe Ignore LocalSystem 0
Microsoft .NET Framework NGEN v2.0.50727_X86 clr_optimization_v2.0.50727_32 Stopped Disabled Own Process c:\windows\microsoft.net\framework\v2.0.50727\mscorsvw.exe Ignore LocalSystem 0
Microsoft .NET Framework NGEN v4.0.30319_X64 clr_optimization_v4.0.30319_64 Stopped Auto Own Process c:\windows\microsoft.net\framework64\v4.0.30319\mscorsvw.exe Ignore LocalSystem 0
Microsoft .NET Framework NGEN v4.0.30319_X86 clr_optimization_v4.0.30319_32 Stopped Auto Own Process c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe Ignore LocalSystem 0
Microsoft iSCSI Initiator Service MSiSCSI Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Microsoft Software Shadow Copy Provider swprv Stopped Manual Own Process c:\windows\system32\svchost.exe -k swprv Normal LocalSystem 0
Mozilla Maintenance Service MozillaMaintenance Stopped Disabled Own Process c:\program files (x86)\mozilla maintenance service\maintenanceservice.exe Normal LocalSystem 0
Multimedia Class Scheduler MMCSS Stopped Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Nero Update NAUpdate Stopped Disabled Own Process "c:\program files (x86)\nero\update\nasvc.exe" Ignore LocalSystem 0
Net.Tcp Port Sharing Service NetTcpPortSharing Stopped Disabled Share Process "c:\windows\microsoft.net\framework64\v3.0\windows communication foundation\smsvchost.exe" Normal NT AUTHORITY\LocalService 0
Netlogon Netlogon Stopped Manual Share Process c:\windows\system32\lsass.exe Normal LocalSystem 0
Network Access Protection Agent napagent Stopped Manual Share Process c:\windows\system32\svchost.exe -k networkservice Normal NT AUTHORITY\NetworkService 0
Network Connections Netman Running Manual Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
Network List Service netprofm Running Manual Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0
Network Location Awareness NlaSvc Running Auto Share Process c:\windows\system32\svchost.exe -k networkservice Normal NT AUTHORITY\NetworkService 0
Network Store Interface Service nsi Running Auto Share Process c:\windows\system32\svchost.exe -k localservice Normal NT Authority\LocalService 0
NVIDIA Display Driver Service nvsvc Stopped Disabled Own Process c:\windows\system32\nvvsvc.exe Ignore LocalSystem 0
NVIDIA Stereoscopic 3D Driver Service Stereo Service Stopped Disabled Own Process c:\program files (x86)\nvidia corporation\3d vision\nvscpapisvr.exe Normal LocalSystem 0
NVIDIA Update Service Daemon nvUpdatusService Stopped Disabled Own Process c:\program files (x86)\nvidia corporation\nvidia update core\daemonu.exe Normal .\UpdatusUser 0
Office 64 Source Engine ose64 Stopped Manual Own Process "c:\program files\common files\microsoft shared\source engine\ose.exe" Normal LocalSystem 0
Office Software Protection Platform osppsvc Stopped Manual Own Process "c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\osppsvc.exe" Normal NT AUTHORITY\NetworkService 0
Parental Controls WPCSvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservicenetworkrestricted Normal NT Authority\LocalService 0
PDFProFiltSrvPP PDFProFiltSrvPP Stopped Disabled Own Process c:\program files (x86)\nuance\paperport\pdfprofiltsrvpp.exe Normal LocalSystem 0
Peer Name Resolution Protocol PNRPsvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservicepeernet Normal NT AUTHORITY\LocalService 0
Peer Networking Grouping p2psvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservicepeernet Normal NT AUTHORITY\LocalService 0
Peer Networking Identity Manager p2pimsvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservicepeernet Normal NT AUTHORITY\LocalService 0
Performance Counter DLL Host PerfHost Stopped Manual Own Process c:\windows\syswow64\perfhost.exe Normal NT AUTHORITY\LocalService 0
Performance Logs & Alerts pla Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservicenonetwork Normal NT AUTHORITY\LocalService 0
Plug and Play PlugPlay Running Auto Share Process c:\windows\system32\svchost.exe -k dcomlaunch Normal LocalSystem 0
PnkBstrA PnkBstrA Running Auto Own Process c:\windows\system32\pnkbstra.exe Normal LocalSystem 0
PnP-X IP Bus Enumerator IPBusEnum Stopped Manual Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
PNRP Machine Name Publication Service PNRPAutoReg Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservicepeernet Normal NT AUTHORITY\LocalService 0
Portable Device Enumerator Service WPDBusEnum Running Manual Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
Power Power Running Auto Share Process c:\windows\system32\svchost.exe -k dcomlaunch Normal LocalSystem 0
Print Spooler Spooler Running Auto Own Process c:\windows\system32\spoolsv.exe Normal LocalSystem 0
Problem Reports and Solutions Control Panel Support wercplsupport Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal localSystem 0
Program Compatibility Assistant Service PcaSvc Running Auto Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
Protected Storage ProtectedStorage Stopped Manual Share Process c:\windows\system32\lsass.exe Normal LocalSystem 0
Quality Windows Audio Video Experience QWAVE Stopped Manual Share Process c:\windows\system32\svchost.exe -k localserviceandnoimpersonation Normal NT AUTHORITY\LocalService 0
Remote Access Auto Connection Manager RasAuto Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal localSystem 0
Remote Access Connection Manager RasMan Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal localSystem 0
Remote Desktop Configuration SessionEnv Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal localSystem 0
Remote Desktop Services TermService Stopped Manual Share Process c:\windows\system32\svchost.exe -k networkservice Normal NT Authority\NetworkService 0
Remote Procedure Call (RPC) RpcSs Running Auto Share Process c:\windows\system32\svchost.exe -k rpcss Normal NT AUTHORITY\NetworkService 0
Remote Procedure Call (RPC) Locator RpcLocator Stopped Manual Own Process c:\windows\system32\locator.exe Normal NT AUTHORITY\NetworkService 0
Remote Registry RemoteRegistry Stopped Manual Share Process c:\windows\system32\svchost.exe -k regsvc Normal NT AUTHORITY\LocalService 0
Routing and Remote Access RemoteAccess Stopped Disabled Share Process c:\windows\system32\svchost.exe -k netsvcs Normal localSystem 0
RPC Endpoint Mapper RpcEptMapper Running Auto Share Process c:\windows\system32\svchost.exe -k rpcss Normal NT AUTHORITY\NetworkService 0
Secondary Logon seclogon Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Secure Socket Tunneling Protocol Service SstpSvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservice Normal NT Authority\LocalService 0
Security Accounts Manager SamSs Running Auto Share Process c:\windows\system32\lsass.exe Normal LocalSystem 0
Security Center wscsvc Running Auto Share Process c:\windows\system32\svchost.exe -k localservicenetworkrestricted Normal NT AUTHORITY\LocalService 0
Server LanmanServer Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Shell Hardware Detection ShellHWDetection Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Ignore LocalSystem 0
Skype Updater SkypeUpdate Stopped Disabled Own Process "c:\program files (x86)\skype\updater\updater.exe" Ignore LocalSystem 0
Smart Card SCardSvr Stopped Manual Share Process c:\windows\system32\svchost.exe -k localserviceandnoimpersonation Normal NT AUTHORITY\LocalService 0
Smart Card Removal Policy SCPolicySvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
SNMP Trap SNMPTRAP Stopped Manual Own Process c:\windows\system32\snmptrap.exe Normal NT AUTHORITY\LocalService 0
Software Protection sppsvc Stopped Auto Own Process c:\windows\system32\sppsvc.exe Normal NT AUTHORITY\NetworkService 0
SPP Notification Service sppuinotify Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0
SSDP Discovery SSDPSRV Running Manual Share Process c:\windows\system32\svchost.exe -k localserviceandnoimpersonation Normal NT AUTHORITY\LocalService 0
StarWind AE Service StarWindServiceAE Stopped Disabled Own Process c:\program files (x86)\alcohol soft\alcohol 120\starwind\starwindserviceae.exe Normal LocalSystem 0
Steam Client Service Steam Client Service Stopped Disabled Own Process c:\program files (x86)\common files\steam\steamservice.exe /runasservice Normal LocalSystem 0
Superfetch SysMain Running Auto Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Ignore LocalSystem 0
System Event Notification Service SENS Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Tablet PC Input Service TabletInputService Stopped Manual Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
Task Scheduler Schedule Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
TCP/IP NetBIOS Helper lmhosts Running Auto Share Process c:\windows\system32\svchost.exe -k localservicenetworkrestricted Normal NT AUTHORITY\LocalService 0
Telephony TapiSrv Stopped Manual Share Process c:\windows\system32\svchost.exe -k networkservice Normal NT AUTHORITY\NetworkService 0
Themes Themes Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Thread Ordering Server THREADORDER Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0
TPM Base Services TBS Stopped Manual Share Process c:\windows\system32\svchost.exe -k localserviceandnoimpersonation Normal NT AUTHORITY\LocalService 0
UPnP Device Host upnphost Running Manual Share Process c:\windows\system32\svchost.exe -k localserviceandnoimpersonation Normal NT AUTHORITY\LocalService 0
User Profile Service ProfSvc Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
Virtual Disk vds Stopped Manual Own Process c:\windows\system32\vds.exe Normal LocalSystem 0
Volume Shadow Copy VSS Stopped Manual Own Process c:\windows\system32\vssvc.exe Normal LocalSystem 0
WebClient WebClient Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0
Windows Activation Technologies Service WatAdminSvc Stopped Manual Own Process c:\windows\system32\wat\watadminsvc.exe Normal LocalSystem 0
Windows Audio AudioSrv Running Auto Share Process c:\windows\system32\svchost.exe -k localservicenetworkrestricted Normal NT AUTHORITY\LocalService 0
Windows Audio Endpoint Builder AudioEndpointBuilder Running Auto Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
Windows Backup SDRSVC Stopped Manual Own Process c:\windows\system32\svchost.exe -k sdrsvc Normal localSystem 0
Windows Biometric Service WbioSrvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k wbiosvcgroup Normal LocalSystem 0
Windows CardSpace idsvc Stopped Manual Share Process "c:\windows\microsoft.net\framework64\v3.0\windows communication foundation\infocard.exe" Normal LocalSystem 0
Windows Color System WcsPlugInService Stopped Manual Share Process c:\windows\system32\svchost.exe -k wcssvc Normal NT AUTHORITY\LocalService 0
Windows Connect Now - Config Registrar wcncsvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localserviceandnoimpersonation Normal NT AUTHORITY\LocalService 0
Windows Defender WinDefend Running Auto Share Process c:\windows\system32\svchost.exe -k secsvcs Normal LocalSystem 0
Windows Driver Foundation - User-mode Driver Framework wudfsvc Running Auto Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
Windows Error Reporting Service WerSvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k wersvcgroup Ignore localSystem 0
Windows Event Collector Wecsvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k networkservice Normal NT AUTHORITY\NetworkService 0
Windows Event Log eventlog Running Auto Share Process c:\windows\system32\svchost.exe -k localservicenetworkrestricted Normal NT AUTHORITY\LocalService 0
Windows Firewall MpsSvc Running Auto Share Process c:\windows\system32\svchost.exe -k localservicenonetwork Normal NT Authority\LocalService 0
Windows Font Cache Service FontCache Running Auto Share Process c:\windows\system32\svchost.exe -k localserviceandnoimpersonation Normal NT AUTHORITY\LocalService 0
Windows Image Acquisition (WIA) stisvc Running Auto Own Process c:\windows\system32\svchost.exe -k imgsvc Normal NT Authority\LocalService 0
Windows Installer msiserver Stopped Manual Own Process c:\windows\system32\msiexec.exe /v Normal LocalSystem 0
Windows Live ID Sign-in Assistant wlidsvc Stopped Manual Own Process "c:\program files\common files\microsoft shared\windows live\wlidsvc.exe" Normal LocalSystem 0
Windows Live Mesh remote connections service wlcrasvc Stopped Disabled Own Process "c:\program files\windows live\mesh\wlcrasvc.exe" Normal LocalSystem 0
Windows Management Instrumentation Winmgmt Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Ignore localSystem 0
Windows Media Center Receiver Service ehRecvr Stopped Manual Own Process c:\windows\ehome\ehrecvr.exe Ignore NT AUTHORITY\networkService 0
Windows Media Center Scheduler Service ehSched Stopped Manual Own Process c:\windows\ehome\ehsched.exe Ignore NT AUTHORITY\networkService 0
Windows Media Player Network Sharing Service WMPNetworkSvc Running Auto Own Process "c:\program files\windows media player\wmpnetwk.exe" Normal NT AUTHORITY\NetworkService 0
Windows Modules Installer TrustedInstaller Stopped Manual Own Process c:\windows\servicing\trustedinstaller.exe Normal localSystem 0
Windows Presentation Foundation Font Cache 3.0.0.0 FontCache3.0.0.0 Stopped Manual Own Process c:\windows\microsoft.net\framework64\v3.0\wpf\presentationfontcache.exe Normal NT Authority\LocalService 0
Windows Remote Management (WS-Management) WinRM Stopped Manual Share Process c:\windows\system32\svchost.exe -k networkservice Normal NT AUTHORITY\NetworkService 0
Windows Search WSearch Running Auto Own Process c:\windows\system32\searchindexer.exe /embedding Normal LocalSystem 0
Windows Time W32Time Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0
Windows Update wuauserv Running Auto Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
WinHTTP Web Proxy Auto-Discovery Service WinHttpAutoProxySvc Running Manual Share Process c:\windows\system32\svchost.exe -k localservice Normal NT AUTHORITY\LocalService 0
Wired AutoConfig dot3svc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal localSystem 0
WLAN AutoConfig Wlansvc Running Auto Share Process c:\windows\system32\svchost.exe -k localsystemnetworkrestricted Normal LocalSystem 0
WMI Performance Adapter wmiApSrv Stopped Manual Own Process c:\windows\system32\wbem\wmiapsrv.exe Normal localSystem 0
Workstation LanmanWorkstation Running Auto Share Process c:\windows\system32\svchost.exe -k networkservice Normal NT AUTHORITY\NetworkService 0
WWAN AutoConfig WwanSvc Stopped Manual Share Process c:\windows\system32\svchost.exe -k localservicenonetwork Normal NT Authority\LocalService 0
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Support Forum Agent
Ok, that looks clean. Let's try installing StarCraft II on another User Account in Windows.
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Pelinti
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The installation is starting, but where do I go from here? If I want to play SC2 does that mean I have to log over to this temp windows account just to be able to log in and play? This can't be right...
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Support Forum Agent
Let it finish patching, and then try to play. Then log on to your main Windows User Account, and try playing.
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Pelinti
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Done installing, still will not load on my main account.
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Support Forum Agent
But it is playable on the other User Account?
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Pelinti
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It loads up to the start menu then that's as far as I go. I enter in my account name but it doesn't give me the option to put in my PW or log-in. (see here: http://i240.photobucket.com/albums/ff238/heylookitsmynoodz/Screenshot2013-02-1418_40_25_zps4a6876c7.jpg [stating the obvious but that is not my account name])

Also, why can't I start it up via my main PC account? Playing from a temp windows user isn't ideal. At all. 2-3 months ago I played this no problem, now for some reason it just stops working correctly? I am confused to say the least.
Edited by Kingfish on 2/14/2013 3:49 PM PST
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Support Forum Agent
I've seen this happen before, where a Windows User Account no longer has the right permissions to write to the StarCraft II folder, or make changes to the StarCraft II folder.
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Pelinti
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How do we fix this?
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