StarCraft® II

Patch 2.0.4 is killing performance.

Posts: 3
I upgraded to patch 2.0.4 and it's introduced a stuttering lag that makes it unplayable. I have a 2012 MBP retina, with 10.8.2 mountain lion. I've tried a SMC reboot, and switching to the lowest graphics settings, closed all other programs, and I still get the lag. The menu shows that I'm getting a good FPS, but the game will alternately hang for 3 seconds and play for 3 seconds. The game is completely unplayable.
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Support Forum Agent
Posts: 14,784
Can you post your full system specs?

Obtaining System Information
    1. Hold the 'Option' Key and choose System Profiler/Information from the Apple Menu.

    2. Copy the information from the following sections:
  • Hardware (remove the Serial Number line)
  • Graphics/Displays
  • Software (remove the Computer Name and User Name lines)

I haven't seen this behavior yet. Have you also done basic performance troubleshooting to see if it helps?
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Posts: 12
I have similar issue, before patch 2.04 my mac ran the game smoothly on low graphics settings (rough avergae of 60 fps), now when I run the game it jumps between 5-30 FPS making the game very frustratingly unplayable.

My Specs:

Hardware Overview:

Model Name: MacBook Pro
Model Identifier: MacBookPro5,2
Processor Name: Intel Core 2 Duo
Processor Speed: 2.93 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache: 6 MB
Memory: 4 GB
Bus Speed: 1.07 GHz
Boot ROM Version: MBP52.008E.B05
SMC Version (system): 1.42f4
Hardware UUID: 1B03B5A1-41ED-5409-A7B2-06F635B2E9C3
Sudden Motion Sensor:
State: Enabled

NVIDIA GeForce 9600M GT:

Chipset Model: NVIDIA GeForce 9600M GT
Type: GPU
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 512 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0647
Revision ID: 0x00a1
ROM Revision: 3436
gMux Version: 1.7.10
Displays:
Color LCD:
Display Type: LCD
Resolution: 1920 x 1200
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes

System Software Overview:

System Version: OS X 10.8.2 (12C60)
Kernel Version: Darwin 12.2.0
Boot Volume: Anaitis
Boot Mode: Normal
Secure Virtual Memory: Enabled
Time since boot: 12:45
Edited by Genomancer on 2/20/2013 4:33 PM PST
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Posts: 12
And yes, I've done all the basic troubleshooting at length, it hasn't helped.
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Posts: 3
Hardware:
Model Name: MacBook Pro
Model Identifier: MacBookPro10,1
Processor Name: Intel Core i7
Processor Speed: 2.3 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 16 GB
Boot ROM Version: MBP101.00EE.B02
SMC Version (system): 2.3f32

Graphics/Displays:

NVIDIA GeForce GT 650M:

Chipset Model: NVIDIA GeForce GT 650M
Type: GPU
Bus: PCIe
PCIe Lane Width: x8
VRAM (Total): 1024 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0fd5
Revision ID: 0x00a2
ROM Revision: 3688
gMux Version: 3.2.19 [3.2.8]
Displays:
Cintiq 21UX 2:
Resolution: 1600 x 1200 @ 60 Hz
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Rotation: Supported

Software:

System Version: OS X 10.8.2 (12C3006)
Kernel Version: Darwin 12.2.1
Boot Volume: Macintosh HD
Boot Mode: Normal
Secure Virtual Memory: Enabled
Time since boot: 4 days 20:31
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Posts: 3
same issue as you guys.

Blizzard, please fix it.

Model Name: MacBook Pro
Model Identifier: MacBookPro10,1
Processor Name: Intel Core i7
Processor Speed: 2.3 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 8 GB
Boot ROM Version: MBP101.00EE.B02
SMC Version (system): 2.3f32
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Posts: 3
i dont think it is because of background downloading.
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Posts: 1
I'm having the same issues. It's really frustrating. My sons have PCs and since the new patch, their systems have also seen this laggy performance, which makes gameplay highly frustrating.

This is really frustrating because we all have good systems, and we love playing together. Now, everyone wants to play other games.
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Support Forum Agent
Posts: 14,784
So for Mac, are what we're seeing is what ghostcat posted, where you get good FPS, but hang for 3 sec and rinse/repeat?

@RufusTheLion - Are you on Mac? This forum is for Mac users, which may have different solutions. Anything we may suggest may not work if you're on Windows due to different technologies.
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Posts: 12
I'm not getting any long 3 second hangs, but rather consistent short lag spikes and low FPS compared to the previous patch.
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Posts: 36
Yup, I'm experiencing this same type of lag on both my desktop, and laptop. For my desktop, settings are high/medium, and everything is turned to low on my laptop. At this point, I'm just booting to Windows when I want to play, which gets kind of annoying haha.

Model Name: MacBook Pro
Model Identifier: MacBookPro9,2
Processor Name: Intel Core i5
Processor Speed: 2.5 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 3 MB
Memory: 16 GB
Boot ROM Version: MBP91.00D3.B08
SMC Version (system): 2.2f41
Hardware UUID: 18A0D1A7-9BA2-5B74-8A26-BF81CE897394
Sudden Motion Sensor:
State: Enabled

Intel HD Graphics 4000:

Chipset Model: Intel HD Graphics 4000
Type: GPU
Bus: Built-In
VRAM (Total): 512 MB
Vendor: Intel (0x8086)
Device ID: 0x0166
Revision ID: 0x0009
Displays:
Color LCD:
Display Type: LCD
Resolution: 1280 x 800
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes

System Version: OS X 10.8.2 (12C3006)
Kernel Version: Darwin 12.2.1
Boot Volume: Macintosh HD
Boot Mode: Normal
Secure Virtual Memory: Enabled
Time since boot: 20 minutes


Model Name: Mac Pro
Model Identifier: MacPro5,1
Processor Name: 6-Core Intel Xeon
Processor Speed: 2.66 GHz
Number of Processors: 2
Total Number of Cores: 12
L2 Cache (per Core): 256 KB
L3 Cache (per Processor): 12 MB
Memory: 20 GB
Processor Interconnect Speed: 6.4 GT/s
Boot ROM Version: MP51.007F.B03
SMC Version (system): 1.39f11
SMC Version (processor tray): 1.39f11
Hardware UUID: 331503DD-8C92-5F50-B9CF-2C9BDFD2644F

AMD Radeon HD 5870:

Chipset Model: AMD Radeon HD 5870
Type: GPU
Bus: PCIe
Slot: Slot-1
PCIe Lane Width: x16
VRAM (Total): 1024 MB
Vendor: ATI (0x1002)
Device ID: 0x6898
Revision ID: 0x0000
ROM Revision: 113-C0780C-194
EFI Driver Version: 01.00.507
Displays:
Panasonic:
Resolution: 1920 x 1080 @ 60 Hz
Pixel Depth: 32-Bit Color (ARGB8888)
Mirror: Off
Online: Yes
Rotation: Supported
Adapter Type: DVI Or HDMI
Adapter Firmware Version: 95.18
Television: Yes
VE248:
Resolution: 1920 x 1080 @ 60 Hz
Pixel Depth: 32-Bit Color (ARGB8888)
Display Serial Number: B5LMQS016856
Main Display: Yes
Mirror: Off
Online: Yes
Rotation: Supported

System Version: OS X 10.8.2 (12C60)
Kernel Version: Darwin 12.2.0
Boot Volume: Macintosh HD
Boot Mode: Normal
Computer Name: Mac Pro
Secure Virtual Memory: Enabled
Time since boot: 1 day12 minutes

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Posts: 2
Same as above. Multiplayer (Arcade) doesnt matter if its two total players or eight, tends to get choppier and choppier as the game goes on....in the past when there were large battles going on and lots of units, the game would get a bit laggy and choppy, but I kind of expect that with 8 players, but as the units shrink and more players get killed, speed returns, but not since 2.04. Wit this patch its just seems to not be performance related, time based. Starts out smooth and even if I play one on one and basically do nothing, in about 25 minutes the game is virtually too laggy to play.
Hardware Overview:

Model Name: iMac
Model Identifier: iMac12,2
Processor Name: Intel Core i5
Processor Speed: 2.7 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 12 GB
Boot ROM Version: IM121.0047.B1E
SMC Version (system): 1.72f2
Hardware UUID: 8E158EB0-B861-50AF-97B7-52CD214EDE20
AMD Radeon HD 6770M:

Chipset Model: AMD Radeon HD 6770M
Type: GPU
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 512 MB
Vendor: ATI (0x1002)
Device ID: 0x6740
Revision ID: 0x0000
ROM Revision: 113-C0170F-175
EFI Driver Version: 01.00.560
Displays:
iMac:
Display Type: LCD
Resolution: 2560 x 1440
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes
Connection Type: DisplayPort
System Software Overview:

System Version: Mac OS X 10.7.5 (11G63)
Kernel Version: Darwin 11.4.2
Boot Volume: Macintosh HD
Boot Mode: Normal
Secure Virtual Memory: Enabled
64-bit Kernel and Extensions: Yes
Time since boot: 15:31
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Support Forum Agent
Posts: 14,784
Thanks. I'll send these reports up to our team for review to see what they can find out.
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Posts: 40
There seems to be shared graphics code between Starcraft 2.0.x and Diablo 1.0.7. Before the most recent patches I did not encounter any graphics anomalies (involving resolution and windowed fullscreen while in clamshell mode) that are common to both games. The problem may be in the shared graphics code?
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Posts: 3
Looks like the 2.0.5 patch fixed the issue for me. Thanks!
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