Then beta phase 2 came, and people started complaining it was basically impossible testing maps online. That wasn't completely true, in fact most mapmakers already knew about the 5-minutes-cooldown and the first pages were macro-spammed by terrible maps that nobody really played during the day. People kept caps yelling on the forums that it was a BETA, we weren't paying customers, and you were obviously going to fix this for release given enough time. That sounded perfectly acceptable.
Release day. Most maps weren't even there because we couldn't cross-publish anymore, but SC2 was such a good game that we were busy for the moment anyway. I still remember a few blue posts suggesting that "good maps will get to the top eventually, don't whine" (yes, that tone) and that we had to "use SC2Mapster or tell Husky to review them" (...I mean, really?) to promote our maps, but I will not take that seriously here.
Featured Maps. Now, I was extremely happy when you decided to feature my WGX Nagrand on the EU server on week 1, it finally had enough visibility, people loved it and I could test changes live with full 10-players lobbies... just... wow! Then 7 days later the dream cracked, it came out of the Featured status with about 1000 games/day (please note: it was a 10 players 20 minutes map back then, which would mean 7000-8000 in Battlecraft numbers). That was obviously not enough for Page 1, and since we all know people DON'T like to click on Show More, I don't really need to tell you how the map managed to get to 500 then 250 (Page 3) then die within 24 hours. Okay, np -- Featured Maps were a clear sign you cared and tried to do something about it, I liked that and defended the idea on the EU forums for weeks.
Patch 1.1 announcement, with "custom games and editor improvements!". Yes it was just about the editor, still I appreciated how you fixed the .sc2bank size bug which was a huge issue for complex maps like mine. I was worried about your "mid-long term plans for custom games" though... if "Soon" is a few months, what the hell is "mid-long term"? I trusted once again you would do the right thing in a matter of weeks.
Patch 1.2 is now on the way before the end of the year, and this will appearently (your words) be your "e-sports patch". No mention about custom games at all, and you still pick easy editor questions weekly instead of giving us something about the horrible status of custom games. I know you are busy and all, and that's why I'm asking very politely, do you even realize HOW broken the system is for those who bought SC2 mostly for them?
After 5 months, I really think we need to talk here.
Yesterday, WGX Nagrand was on mid page 3. You decided to reset popularity when you picked the new Featured maps (or you needed to, I can understand that), and half of the maps were swallowed again in the black hole of popularity. Now it's impossible to make them visible again starting from page X, bots already took over Page 2 and 3 (unless you really think someone actually plays Page 3 maps overnight)
I honestly had a lot of fun so far, and I thank you for this wonderful game, but that's it for me.
I'm not updating my map until the the situation gets better, and I know a LOT (please read: a LOT) of authors who did or are doing the same. You are killing SC2 mapmaking. This sorting system is bad, flawed, designed by someone who clearly doesn't understand how custom games worked on Wc3 (I 100% agree regrouping map is necessary, but popularity sorting doesn't even take into consideration the real number of players enjoying the map, what happened to the cool system shown at Blizzcon?) and apart from telling "yes it can be improved" we are still left in the dark without any ETA or anything.
Side note: I don't think rating systems or thumbs up / down votes people are suggesting will be a viable solution... if 80% of Battle.net really likes to play Nexus Wars clones or turret defenses, what vote do you guys think other maps will get? Exactly. Imho, we need to be able to FILTER OUT altogether games we don't like from the list in the first place.
If anyone agrees, please thumb up the thread and bump it.
Thanks for reading, I don't have any TL;DR version for you sorry :)